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Crown Hotel

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Crown Hotel
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319 Reviews from our TripAdvisor Community

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Showing 311: English reviews
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

lovely outside seating great pub In chertsey perfect evening with friends after work. Good music Friday Saturday evening one to defiantly check out won't be disappointed good bar service and friendly staff.

Helpful?
Thank vizionltd
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave us a review, I'm pleased to read you enjoyed our courtyard garden and live music. I look forward to welcoming you back very soon. More 

Sevenoaks, United Kingdom
Level Contributor
406 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a Hotel, restaurant and bar in a prime position in the middle of Chertsey. The building has a great olde worlde façade, yet the bar and restaurant inside have a modern feel. I had a bit of a wait at the bar although it wasn't that busy and the beer was relatively expensive. The restaurant looked fine but... More 

Helpful?
Thank LeeStJohn
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave us a review, I'm pleased to read you liked our decor, next time you are in please try our food, i'm sure you will enjoy it. More 

Calangute, India
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Lovely building, well renovated with nice bedrooms. Sadly my disabled mother could not shower as they were over the bath. She had asked for a walk-in shower when booking but this had not/could not be accommodated. Our room opened onto the busy pub garden & on the night of our visit there was a live band & the pub didn't... More 

Helpful?
Thank Bilaljennifer
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave us a review, I'm pleased to read you liked the building and our rooms. Regarding your comments with the shower all our rooms have showers over the bath, unfortunately we do not have a room with a wet room. We do have live music every Friday and Saturday night, this... More 

Dukinfield, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here on 15th and 16th July with my sister. My overall impression was that the hotel was clean and the room (Room 4 facing the patio) was nice and comfortable. The beds were excellent, "proper" hairdryer, coffee machine and brewing facilities. Patio doors could be opened onto the patio/courtyard. Bathroom was adequate with shower over bath. The air... More 

Helpful?
Thank Annie3700
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave us a review, I'm pleased to read you liked the hairdryer and Nespresso machine. Regarding your comments about breakfast we do offer a selection of fresh fruit , yoghurts, cereals and pastries as well as the hot buffet breakfast. We do advertise that we play live music every Friday and... More 

Guildford, United Kingdom
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Our last stay was 5/5 but sadly, I cannot give this visit any more than 3/5. We had a lovely big room, clean and tidy but the TV was bracketed to the wall and it couldn't be moved. We couldn't watch TV in bed unless we moved the bed. (which we did) The remote control only worked if you were... More 

Helpful?
Thank Ilovegreatfood1
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave us a review, I am unsure what room you stayed in but all our TV's are placed in view from the bed. Please accept my apologies for your breakfast service, we replenish the breakfast buffet as quickly as we can to avoid inconvenience to guests. We do offer all guests... More 

Portsmouth, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago

Booked this hotel as going to my daughter's graduation the next day. There was no-one on reception when we arrived and took a while for other staff to locate anyone to check us in. The lady who dealt with our booking complained that it was not really her job and there was no staff member to work on reception on... More 

Helpful?
Thank kaycstl
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Ms Castle, Thank you for taking the time to leave us a review, Please accept my apologies for our team not explaining the pre-authorization fully to yourself on check in and in the manor our team dealt with you on arrival. I will be speaking with the team regarding your comments. Our pre-authorization process is a standard procedure throughout... More 

Bromley
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel last month for one night after going to a friends barbeque. Accomodation OK. Breakfast was served in the bar area, and I ordered a full english with hash browns. When it was brought up, there were no hash browns, only a few bits of fried potato, obviously left from last nights dinner (they weren't even edible!).... More 

Helpful?
Thank Fatlady48
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave us a review, Please accept my apologies for in the way you were dealt with when receiving your breakfast. The potato cubes are all cooked fresh on each morning for breakfast and i can assure you they are not left over from the previous night. We did used to serve... More 

A TripAdvisor Member
1 of 5 stars Reviewed 2 weeks ago via mobile

Looks great feels great but the food was appalling. feel bad saying this cus it wasn't the bar staffs fault (they were lovely). The menu tried to be fancy but gave no verity and once we choose what we thought they couldn't go wrong with the results were, ..... off scampi very greasie onion rings some brown thing that was... More 

Helpful?
Thank A TripAdvisor Member
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave us a review. I'm pleased to read you found our staff lovely and enjoyed our bar. Regarding your food comments i am slightly confused as we do offer a wide variety of different food options from breakfast, brunch, sandwiches and dinner. We do change our menu with every season so... More 

Ottawa, Canada
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for 2 nights whilst visiting family. Check in and Check out was super quick and easy by pleasant efficient staff. Friends came to visit on the Sunday evening, we started off on the pleasant patio then moved into the bar, everyone loved it. Food was good. Breakfast was excellent served by friendly staff. Ourt room waqs a good... More 

Helpful?
Thank Rafiki O
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for your review, I'm pleased to read you enjoyed your stay, I do apologize for the inconvenience regarding the leak and i am pleased to hear this did not effect your stay. I will pass you comments onto the team and i hope to welcome you back very soon. More 

Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Can't really go wrong with a full English but at 9 pound a pop it was a bit lacking for me personally. One sausage, one slice of bacon, beans, egg, no black pudding or hash brown (there was potato bits I will add, but I don't think I've ever known to have potato bits on a breakfast). Maybe it is... More 

Helpful?
Thank Katy A
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Katy, Thank you for taking the time to leave us a review,The pricing for our breakfast is a standard set within Young's hotels but I will pass you comments on the team but i do hope you will stay with us again. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
We offer friendly, personal and unpretentious service, whether you're just in for a quiet pint, planning an intimate dinner, a stop-over for a business trip or staying for a leisurely weekend.If you want to stay in one of our 49 rooms, there are lots of leisurely attractions on our doorstep, we're well-placed for nearby Thorpe Park and you can't find a better overnight stopping off point if you're en route for an early business meeting in London.Welcome to your local. Please be aware that every Friday and Saturday night we have live music for all to enjoy until midnight in our bar area. ... more   less 

Additional Information about Crown Hotel

Address: 7 London Street, Chertsey KT16 8AP, England
Location: United Kingdom > England > Surrey > Chertsey
Price Range: $98 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crown Hotel 3*
Number of rooms: 49
Reservation Options:
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Also Known As:
Crown Hotel Chertsey, Surrey
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