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H.TOP Cartago Nova

Passeig Maritim, 92, 08380 Malgrat de Mar Spain
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Guests1 room, 2 adults, 0 children
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$57
$51
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Free cancellation until 08/25/19
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Travelocity
$57
$51
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SAVE $6
Free cancellation until 08/25/19
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Official Hotel$57
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Traveler (240)
Room & Suite (39)
Pool & Beach (31)

About

Location
Cleanliness
Service
Value
he 3-star H·TOP Cartago Nova is located on the maritime promenade in Malgrat de Mar. This amazing hotel have awesome sea views or mountain for the most calm people. Perfect for singles, couples and families, it is positioned just 25 metres from the beach and around a selection of bars, shops and restaurants. The hotel has a solarium with swimming pool and kids pool, sun beds, parasols, lounge, bar and restaurant. The hotel is equipped for people with reduced mobility. 214 rooms divided in 10 floors include a private balcony for most of the rooms, air-conditioning, heating, satellite TV, telephone, safe box (for hire), wardrobe and a equipped bathroom with shower for most of the rooms and free toiletries. Cots available on request.
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Property amenities
Wifi
Pool
Outdoor pool
Bar / lounge
Bicycle rental
Game room
Kids club
Shared lounge / TV area
Public wifi
Paid wifi
Paid internet
Internet
Restaurant
Breakfast available
Breakfast buffet
Billiards
Entertainment staff
Sun terrace
24-hour front desk
Laundry service
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Room features
Non-smoking rooms
Family rooms
Air conditioning
Private balcony
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, French, Russian, Spanish and 4 more

Location

Full view
80Somewhat walkable
Grade: 80 out of 100
29Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
307Reviews66Q+A29Room tips
Traveler rating
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  • 79
  • 59
  • 103
Traveler safety
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Popular mentions
+1
Stayed at this hotel for a week with my family and a friend and her children. We all had a brilliant time. We couldn't fault the rooms that we were given. We had beautiful pool and sea views on the 8th floor and down our corridor at the back of the building,it was lovely and bright with windows overlooking the beach/sea and another apartment complex with their own pool. We were a bit sceptical after reading the reviews before our stay, but we went in with an open mind and weren't disappointed with our stay at the hotel.The food wasn't the best and very repetitive, but it was always edible and we all found something to eat every morning and night. We can't comment on the entertainment because we never stayed around the hotel at night time to watch it. The only bit of criticism we have, is that the beds are not the comfiest as the mattresses were quite hard and think that they should provide a double bed for couples with a family. The rooms were basic, but clean. Cleaners made the beds up everyday and put fresh clean towels out every other day. Our bathroom was lovely, clean and modernised with a large shower, sink and toilet, but you can hear everything in the bathroom next door through the ventilation shaft. We hired a safe during our stay, which was 28€ plus 10€ deposit that you get back at the end of your stay when you hand back your lock and key to reception. We read in the reviews about the noise in the nightclub below the hotel, but we didn't find this a problem during our stay. We never heard the music on the 8th floor! The pool was great for the kids to splash around in with their inflateables and were able to go in it at some point of every day when we were back at the hotel. Overall we had a blast and the holiday is what we made of it! We paid for a 3 star and we definitely got a 3 star, but with not spending a lot of time in the hotel, it did us for what we wanted and we would definitely return again for another stay in the future without hesitation!
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...visited last week. First big "surprice" for us was wi-fi for 30€/week for each person. We got problem with food too, gf got stomach problems every day, after 3 days I started bleed from the places, where you don't wont to bleed, so sea and swimming was forbidden. Drinks were fine, service on the bar too (escpecialy two Polish girls :) ). Location of the hotel is very good, about 3 minutes from beach.
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Response from HTOPHotels, General Manager at H·TOP Cartago Nova
Responded 1 week ago
Thank you for this comment about our hotel as well as for your constructive comments that we have shared with the corresponding department. In reference to wifi we inform you that all direct bookings on our corporate website have this service for free. Regarding food: is our main concern. Our menu changes every day in a period of a week, and all food provided is fresh and healthy, and kept on their right temperatures, as is proved by the Health & Safety controls we pass regularly. Our food is enjoyed –and praised most of the times- by over 700 guests from all over Europe on every meal. The buffet offers a balanced and Mediterranean cuisine, with national and international dishes to fit all the needs of each client. We are delighted you found the bar service and the location to your satisfaction. Hope you are well now. Kind Regards. Quality Manager H·TOP Hotels & Resorts
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As a family off 9 with 2 children we wasnt looking forward to our hoilday after reading some of the reviews. Bottom line is we payed for a 3* hotel and thats what we got. Food wasnt anything special but we didnt starve, rooms are small but we got our's cleaned nearly every day and there is a night club at the front of the hotel but we was on the 5th floor and didnt hear it once. Unless ur up and queuing for a sunbed at 8am dont expect to get one but we was happy sat at the tables outside. You have to leave ur drinks card at the bar when ur drinking, only 2 drinks per card and you have to take ur glass back to get another ..... i can live with that. Most staff was friendly and willing to help. Can highly recommend the maui bar across the road for food and cocktails. Again we payed for 3* and thats what we got :)
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Response from HTOPHotels, General Manager at H·TOP Cartago Nova
Responded 1 week ago
Dear guest, Thank you for your comment. Our main objective is to achieve full satisfaction of our customers and get them exited to return home after their holiday, we are pleased that we have once again achieved. The satisfaction of our guest makes our daily work worthwhile and opinions like yours confirm that we are working in the right direction and it motivates us even more in our job. We appreciate your positive assessment. Thanks for your time and we hope to see you soon.
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After all the bad reviews I was a little worried, I need not have been. We were on the 1st floor over looking the side road where all the coaches stop, noisy yes but didn't bother us. Four of us shared a room, me aged 69 my grandson and his partner both in their 20's and my great granddaughter aged 5. I was expecting 4 beds in a room to be cramped with no space to move but far from it, it was large enough for our needs. Adequate wardrobe space but not enough hangers, i always take my own anyway. The bathroom is in desperate need of being refurbished, wall tiles old, cracked and grouting well what grouting !!! ceiling black in parts but bath, toilet and basin all fine to use. Maids very good no complaints there. Certainly not the best room I've stayed in but its only the décor it was clean and cleaned every day. The restaurant and food was ok nothing special I thought and not really enough variety, my only real complaint there was the replacement of empty trays of hot food, it took far too long up to 15mins on one occasion, not good when you have food already on your plate and your standing there waiting. As we only went to the mini disco for our 5yr old i can't comment on the entertainment except she loved it and the Disney Show was great, the entertainers were great for the little ones. As many have said there aren't enough sunloungers around the pool and as is the norm these days selfish people put their towels on them and disappear for hours, this practise should really be stopped but it happens everywhere. All in all we had a lovely holiday at the Cartago Nova, as in life holidays are what you make them, its certainly nowhere near as bad as a lot have said, my advice would be stop moaning and enjoy your holiday.
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Response from HTOPHotels, General Manager at H·TOP Cartago Nova
Responded 1 week ago
Dear guest,Thank you for your comment. Our main objective is to achieve full satisfaction of our customers and get them exited to return home after their holiday, we are pleased that we have once again achieved. The satisfaction of our guest makes our daily work worthwhile and opinions like yours confirm that we are working in the right direction and it motivates us even more in our job. We appreciate your positive assessment. Thanks for your time and we hope to see you soon.
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Please please please, do not ignore all the negative comments about this place, I already wrote a review last year, however I got an email from trip adviser with this hotel and seen some of the positive reviews. All the people who are saying don't listen to all the negative reviews please ignore. The view of the bins we had from our room was just lovely (aye right), the fight in the morning to get a sunbed was interesting too, the drinks system is atrocious, 2 drinks at a time, plastic glasses, you have to return before you get more. There is a disco at the front of the hotel which is a joke, goes on to 4 in the morning. This hotel is ideal for young people going on their first holiday who want to party, it would just be a place to sleep. Sorry for my brutal honesty, if you can change the hotel I highly recommend you do. Also the staff they must get a special mention, 2 of them chasing me away from tbe sunbeds at 8am as the pool was not open yet, there is like 200 rooms and about 50 sunbeds. Not a nice environment or experience.
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Response from HTOPHotels, General Manager at H·TOP Cartago Nova
Responded 1 week ago
Dear guest,We are very sorry that you have had a bad impression of this establishment. We have seen that we have not been able to cover your expectations. We would like to apologize for any inconvenience we have caused you for the reasons you have exposed so us rotund. Once again thank you for your constructive criticism as the opinions of our guests are very important to us. Rest assured that yours would be valuable tool to improve our daily work.
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PRICE RANGE
$54 - $162 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cartago nova hotel
FORMERLY KNOWN AS
Hotel Cartago Nova
LOCATION
SpainCataloniaProvince of BarcelonaMalgrat de Mar
NUMBER OF ROOMS
214
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