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Hotel Luna Club

Avda. Colon 12, 08380 Malgrat de Mar, Spain
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265 Reviews from our TripAdvisor Community

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Showing 120: English reviews
Finland
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW via mobile

Big room and bathroom, ok size balcony. Entertainment from hotels nearby can bother you in the evening and beware that there is a lot of partying going on. Okay breakfast, many things to chose from. More of a 3 star than a 4 star hotel in my opinion.

Helpful?
Thank Jessica R
1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

I visited Luna Park Luna Club in July with my Partner. We decided to go all Inclusive as previous all inclusive holidays had been very good. Upon arriving at the hotel, the staff seemed friendly and the facilities appeared clean. We were swiftly checked in and assigned a room, we were in the club. 4 star. Our view from the... More 

Helpful?
Thank SamChloe2016
Ashford, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

My Husband and I visited Luna Club Hotel mid July. After arriving early hours in the morning we were greeted by a polite and welcoming member of staff who checked us in. On arriving to our room we discovered the 4* room that we'd booked was in actual fact a 3* room in the opposite side of the hotel. The... More 

Helpful?
Thank princessKINGXX
Bondia Hotels D, Director de Relaciones con Clientes at Hotel Luna Club, responded to this review

Dear Customer, First of all we thank you for taking the time to explain his experience. It helps us to improve. Let us answer we manage our hotel with great effort and enthusiasm, and of course our aim is that all our customers leave happy and having spent a happy stay. We regret disappointment but we must clarify some points:... More 

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Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We booked this hotel after a great stay last year and was looking forward to it. Very disappointed it was far from relaxing, large groups of teen's running around the place more noise from hotel than the main street. Tried using the indoor pool to relax as the main was busy with people on floats and playing ball games. In... More 

Helpful?
1 Thank Tony K
Bondia Hotels D, Director de Relaciones con Clientes at Hotel Luna Club, responded to this review

Dear client, We first want to thank you for your trust. We have noted your dissatisfaction points for your stay and regret your disappointment. We hope that we have the opportunity to welcome you again to give you a better experience. Best regards, “We travel to change, not of place but of ideas.” - Hippolyte Adolphe Taine Lunashotels-Bondiahotels info@bondiahotels.com More 

Bovey Tracey, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed in the Luna Park at the end of June, early July and had a fantastic stay. After reading a few of the reviews on here, I was a little skeptical, however we were very, pleasantly surprised! ROOM The rooms were as described upon booking. We were lucky to have one overlooking the pool (which I would recommend requesting... More 

Helpful?
Thank LEHutchings
Bondia Hotels D, Director de Relaciones con Clientes at Hotel Luna Club, responded to this review

Dear Customer, Thank you for your time spent in sharing your experience at Luna Club **** sup. We are proud his words and be honored to share with the rest of the team. Your comment is a dedication to our establishment and we are deeply grateful. Every day we strive to pamper each and every one of the details in... More 

London, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This is the second time of being here, last September we stayed in the Luna Park 3* and this time came to the 4* club. I honestly can't fault the place and don't understand the negative reviews. It's certainly relaxing and I've found the staff more friendlier this time around. The rooms are spotless and the public areas are scrubbed... More 

Helpful?
Thank Kibble123
Bondia Hotels D, Director de Relaciones con Clientes at Hotel Luna Club, responded to this review

Dear client We are so glad to know that you have enjoyed your stay with us. Thank you for having taken some of your valuable time to send us your positive feedback. It motivates us greatly. Best Regards and hope to see you soon again in Lunas Hotels. It will be a real pleasure. ”To enjoy true happiness, we must... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

I went here not knowing what to expect as it was quite a sad time for me on a personal front but arrived friendly reception and I must honestly say the amount of times I was popping back and forth they were a busy hotel but still made me feel welcome they helped with all my wants and needs brilliant... More 

Helpful?
Thank Chapeaumth
Bondia Hotels D, Director de Relaciones con Clientes at Hotel Luna Club, responded to this review

Dear client We thank you very much for your review and for the positive assessment made about your experience at Luna Club****sup. It is always a pleasure to see first hand the satisfaction of our customers. We are very happy to know that you enjoyed your holidays with us. We appreciate your special mention to our staff and our services.... More 

Kent, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed here on an all inclusive basis. The hotel it self is quite well presented. However, the problem is the management of the hotel and rules. There is poor variety for food which is kept uncovered and looks like it has been sitting there forever. The lack of meat means a lot of carbs will be eaten! As for... More 

Helpful?
1 Thank Coffey_U
Bondia Hotels D, Director de Relaciones con Clientes at Hotel Luna Club, responded to this review

Dear Customer, Thank you for your comment. We were sorry to learn that you had not been completely satisfied with your stay at our hotel and particularly because of the All-in service. We attach great importance to correct our mistakes and improve our service but in this case we are obliged to respond. First, we will not accept you criticize... More 

Chester, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Spent a week here recently and booked Luna club 4* hotel. However when we got there it became apparent that it is not only a 4* but also a 3*. There are two blocks either side of the pool, one 3* and the other 4*. Overall impression ok and this could be a lovely hotel if a few things were... More 

Helpful?
Thank c e
Bondia Hotels D, Director de Relaciones con Clientes at Hotel Luna Club, responded to this review

Dear Customer, Thank you for sharing your opinions regarding your stay with us because it helps us to progress; However, we regret that our service was not up to your expectations. Also we would like to emphasize one point: the customers of our resort do not descend directly from the pool to our dinner restaurant. In addition, our staff at... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I was recommended this hotel by a work colleague who had a great time here and raved about the food and service. I was a bit nervous to see recent reviews that were quite critical. However the hotel looked great,very spacious, clean and modern, the reception staff were very helpful, I left my key (card )in my room twice and... More 

Helpful?
Thank Sunseekersun04
Bondia Hotels D, Director de Relaciones con Clientes at Hotel Luna Club, responded to this review

Dear Customer, Allow us to thank you for spending time to give us your opinion about your stay in Luna Club****up and to share it. It's always a pleasure to see firsthand the satisfaction of ours clients, it motivates us to continue working on the same line every day. We have the pleasure to share your comments with the entire... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Free Internet
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The perfect place to relax and soak up the sun. You can also swim in the blue waters of our pools, chat, sip one of our delicious natural fruit juices, sign up for daily classes of Tai chi or Yoga or simply let your thoughts drift away.The Lunas are a small complex with plenty of style, decorated by some of the Bondia Team: Elisabeth, Ana and Mireya. The hotel has all the facilities and comfort for the perfect holidays, a mix of relaxation, health and beach life. Situated close to the commercial centre and just around the corner from the extremely long and delightfully uncrowded beach. ... more   less 

Additional Information about Hotel Luna Club

Address: Avda. Colon 12, 08380 Malgrat de Mar, Spain
Location: Spain > Catalonia > Province of Barcelona > Malgrat de Mar
Price Range: $64 - $424 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Luna Club 4*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hotel Luna Club Malgrat De Mar, Province Of Barcelona, Spain
Hotel Style:
#4 Luxury Hotel in Malgrat de Mar
#6 On the Beach Hotel in Malgrat de Mar
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