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Mercure Hotel Duesseldorf Kaarst

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Mercure Hotel Duesseldorf Kaarst
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337 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Canterbury, United Kingdom
Reviewed yesterday NEW

This was our second visit to the Mercure Hotel in two year and, as last time, found the food to be excellent and the staff helpful and friendly. As last time we were with a Coach Tour and visited Aachen and Cologne Christmas Markets, both within an hours drive of the hotel. Our room was just slightly smaller than last...

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Helpful?
Thank rebelcall
Stafford, United Kingdom
Reviewed 3 days ago NEW

I work for one of the largest telecoms company's with our German main office in Dusseldorf so booked a holiday to show my partner the winter market. The hotel location is great on the outskirts easy to find off the autobahn. The room was clean and a normal Mecure style which fine. Had occasion to as reception for something and...

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Thank Trip_staffordshire
Strasbourg, France
Reviewed 4 days ago NEW

Nice rooms, very clean and the hotel is huge. Breakfast is excellent and you will find whatever you like. Very quiet area even if close to the motorway. First floor is a little old but still clean, third floor is much better

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Helpful?
Thank Richard L
Hornsea, United Kingdom
Reviewed 4 days ago NEWvia mobile

We booked through National Holidays for Aachen and Cologne Xmas markets. We were not disappointed. The hotel was lovely, clean and the staff friendly. Our package included breakfast and dinner, both of which were a buffet meal with plenty of hot and cold choices. The food on offer was very tasty and we didn't leave feeling hungry. Our room was...

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Helpful?
Thank Lisa W
Tehran, Iran
Reviewed September 27, 2016

Location of hotel is quiet and close to Dusseldorf city center by train staff are kind and helpful quality of room and bedding are acceptable breakfast is very good and it is recommended for exhibition or business trip

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Helpful?
Thank Pashootan77
Management response:

Dear guest, thank you very much for your feedback. We kindly hope to get the chance to welcome you back soon. Best regards The team of the Mercure Hotel Duesseldorf Kaarst

Caronno Pertusella, Italy
Reviewed September 19, 2016

Very good hotel located in a green quiet area. The hotel does have its own parking area. Rooms do have plenty of space, they are clean and well equipped. Staff at the reception was helpful and professional. Restaurant is good. Surely recommended!

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Helpful?
Thank adalbore
Management response:

Dear guest, thank you very much for taking the time to share your valued feedback with us. We kindly hope you will stay at our property again. Kind regards The team of the Mercure Hotel Düsseldorf Kaarst

Reviewed September 17, 2016

I already knew the hotel, I've been there more then once for business reasons when it was Park-Inn. Everything went more or less fine: I had not dinner but the breakfast was very good as usual. Unfortunately, my room heavily smelt of cigarette. I wanted to inform the receptionist during the check-out, but she was on the phone while I...

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Helpful?
Thank massimodom
Management response:

Dear guest, thank you very much for your valued feedback. We are sorry to read that you was not satisfied with the smell of the room. That is of course not the standard our house wants to deliver as we are a non-smoking hotel. Please apologize that you didn't find the recognition you needed at checkout, I'm sure it was...

Middlesbrough, United Kingdom
Reviewed September 11, 2016 via mobile

We stayed here overnight on the 3rd September on bed & breakfast basis. The check in was easy, the staff were very friendly. The room was very clean, modern & comfortable. It provided a TV, Free wifi which is always a bonus, coffee machine & a bottle of water in the room. There was a hairdryer in the bathroom. I...

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Helpful?
Thank Eason1
Management response:

Dear Guest, thanky ou very much for taking the time to share your valued and detailed Feedback with us. We are glad that you mentioned also the friendliness of our staff which is most important for us. We kindly hope to get the Chance to welcome you back soon. Best regards The Team of the Mercure Hotel Duesseldorf Kaarst

Reviewed September 5, 2016 via mobile

Wonderful hotel, very clean and easy to check in etc... We only stopped for one night as we were passing through but the one night impressed us with the lovely staff and great bar and breakfast! If we visit to Germany, this hotel is where we are going!

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Helpful?
Thank James K
Management response:

Dear guest, thank you for your amazing feedback. We will share it with our staff. We are looking forward to welcome you back soon. Warm regards The Team of the Mercure Hotel Duesseldorf Kaarst

Florida
Reviewed August 30, 2016

Easy check-in, nice front desk personnel, clean rooms, well stocked breakfast area. Pool could be a bit larger but was still nice along with the sauna area. Be aware that you may see total nudity in the pool and sauna area. There is an Aldi within walking distance of the hotel and a small parking area next to hotel if...

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Helpful?
Thank cruiser12
Management response:

Dear guest, thank you for your positive and detailled Feedback. We are happy that you had a pleasant stay with us. Thank you for recommending our hotel. Please kindly note that the parking are, you recommend, is normally a turn circle. Maybe you like to try our parking area next time, where you can leave your car safe on an...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Mercure Hotel Dusseldorf Kaarst is extremely well located in the Dusseldorf outer green belt, a few minutes by car from Dusseldorf city center, airport and trade fair grounds. This 4 star hotel near Dusseldorf city centre provides excellent service and modern facilities. A total of 192 hotel rooms and suites and 1500 square metres dedicated to conference and banqueting facilities in Dusseldorf will host you in a scenic location. A small but nicely designed spa and pool area invites to unwind and relax. The restaurant and bar are a popular spot by guests from all over the world. ... more   less 

Additional Information about Mercure Hotel Duesseldorf Kaarst

Address: Koenigsberger Str. 20, 41564 Kaarst, North Rhine-Westphalia, Germany (Formerly Park Inn by Radisson Dusseldorf Kaarst)
Location: Germany > North Rhine-Westphalia > Kaarst
Price Range: $57 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Duesseldorf Kaarst 4*
Number of rooms: 192
Reservation Options:
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Also Known As:
Park Inn Kaarst
Park Inn Dusseldorf
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Hotel Duesseldorf Kaarst staff and other travelers.
2 questions
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New Port Richey, Florida
9 months ago
New Port Richey, Florida
9 months ago

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Questions? Get answers from Mercure Hotel Duesseldorf Kaarst staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All rooms I have stayed in have been very good..”
 of 5 bubbles rebelcall, yesterday | Read review
“Do not pay for the VIP supplement. It does not make a difference.”
 of 5 bubbles brunos302, Mar 15, 2016 | Read review
“All rooms we heard were of good quality, but the more expensive rooms (suites) were even better ... if your budget will allow.”
 of 5 bubbles rebelcall, Dec 9, 2015 | Read review
“1st floor is best.”
 of 5 bubbles ianthefabricman, Dec 19, 2014 | Read review
“based on the location of the hotel, you're away from main roads, no further advice on this occasion”
  • general room view
  • view to the back of the hotel from our room
 of 5 bubbles Al-at-Nu, Sep 16, 2014 | Read review
5 of 5
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