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Mercure Hotel Duesseldorf Kaarst

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304 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Nottingham, United Kingdom
Level Contributor
104 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed for two weeks during the Drupa trade show and the hotel was like a home from home. My room was very comfortable, spacious and with everything you could need for a long stay. The service was excellent and all the staff from the reception to the bar and restaurant made us feel very welcome and could not do... More 

Helpful?
Thank Gerrymulvaney
manuela_vandam, Stellvertretende Direktorin im Mercure Hotel Duesseldorf Kaarst at Mercure Hotel Duesseldorf Kaarst, responded to this review

Dear guest, thank you very much for your valued and great Feedback. It's a pleasure for all of us to read that you keep the Hotel in good memory. We kindly hope to get the chance to welcome you back soon. Best regards, The Team of the Mercure Hotel Duesseldorf Kaarst More 

Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I recently had the chance staying at the Kaarst Mercure hotel for several nights as a part of a business trip. Being a well traveled person I've seen many hotels from the top of the line luxurious hotels to poorly maintained business hotels. The Mercure Kaarst would probably be somewhere in the lower middle of my list..and that mostly to... More 

Helpful?
Thank ErshB
Oundle
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 17, 2016 via mobile

Stayed here due to another hotel in Neuss being full. This was it turns out, a good thing. The hotel is well run and the staff are excellent. My only criticism was that the bar menu was limited. There is a spa in the basement, with pool, sauna and changing facilites. If using the "mixed" sauna be prepared to bare... More 

Helpful?
Thank Neil R
manuela_vandam, Assistant General Manager at Mercure Hotel Duesseldorf Kaarst, responded to this review

Dear customer. Thank you for sending us a feedback regarding your recent stay with us. As we recognized, you were almost satisfied with 100%. That means a lot to us and we want to say “Thank you”. The entire staff would like to welcome you again, whenever your plans brings you back our area. With kind regards Your Team Mercure... More 

Wijchen, The Netherlands
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed March 24, 2016

Hotel rooms were rather spacious, bath tub included, well above average breakfast buffet, and most importantly, a really cheap offer. We stayed with the two of us for just 100 euro, three nights including breakfast. Downside: the location, at the verge of an industrial area, and parking at the hotel was expensive (I think some 9 euro per night). Fortunately,... More 

Helpful?
Thank Hemipristis
manuela_vandam, Assistant General Manager at Mercure Hotel Duesseldorf Kaarst, responded to this review

Dear customer. Thank you for been our guest and for your kind feedback. We do really appreciate your overall feedback what we straight forwarded to the whole staff. Just for adjustment: The regular parking is € 8,00 per day. The entire team hope to welcome you back soon, whenever your travel brings you back to this area. With kind regards... More 

La Breille-les-Pins, Pays de la Loire, France
Level Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed March 15, 2016

First of all, the environment, between airport and motorway might be convenient for travellers, but cannot be qualified as "quiet and calm" as on the web site. Second, the hostess at check in was not very pleasant, especially when our Visa was rejected as a guaranty (this often happens with foreign cards and we could use it 12 hours after... More 

Helpful?
Thank Bruno S
manuela_vandam, Assistant General Manager at Mercure Hotel Duesseldorf Kaarst, responded to this review

Dear guest. Thank you for your recent stay with us and that you left us a feedback. Unfortunately you keep your stay as disappointing in your memory what we actually really regret. We just want to mention on behalf of your comments, that our breakfast charge is € 16,00. Further we can also provide anti slippery mat for the shower... More 

Milan, Italy
Level Contributor
86 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed March 11, 2016

Nice hotel with spacious and well equipped rooms (with coffee machine). Staff polite, professional and helpful. Good breakfast but expensive (16 Euro/day). Free wi-fi. My only concern is regarding the location, almost in the middle of nowhere; if you do not have a car available the only option is a taxi. Anyway I would go there again.

Helpful?
Thank MP132013
manuela_vandam, Assistant General Manager at Mercure Hotel Duesseldorf Kaarst, responded to this review

Dear guest. Thank you for your warm feedback and your friendly words regarding your recent stay with us. We appreciate your review in every way as it is a compliment for you daily business and care about our guests. Our entire staff would like to welcome you in the near future and we wish you all the best. Your Team... More 

Haifa, Hefa, Israel
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed March 1, 2016

i'v just returened from Germany and had a 3 days stay this this hotel. about a month ago i was in the Mercure Hotel airport Duesseldorf and it was not so good, so i decided to try this one from the same chain of hotels - gave them a second chance :). it was much better hottel, this hotel is... More 

Helpful?
Thank Itamar_12
manuela_vandam, Assistant General Manager at Mercure Hotel Duesseldorf Kaarst, responded to this review

Dear customer. We do really appreciate the time that you’ve taken to rate your last stay with us. What a nice review, nothing more to say like “THANK YOU!” Especially the compliment about the location and parking facilities is very important to us. Further we was wondering about your comment about the safe which we provide in every room. Our... More 

Montfermeil
1 review
4 of 5 stars Reviewed January 17, 2016

Quality of the rooms and the service at the bar very good. Hotel pleasant to stay at. Great breakfast choice. Downsides are small individual bed covers and paying car park (only since recently!). Staff force you to get a parking ticket at reception each time.

Review collected in partnership with Accorhotels.com

Helpful?
Thank ludo_montfermeil
manuela_vandam, Assistant General Manager at Mercure Hotel Duesseldorf Kaarst, responded to this review

Dear customer. What a nice review, thank you fort that! Your nice compliments regarding the Barservice and our staff is very appreciative for us. Pleas be sure that we’ve forwarded it already. The entire Team hope to welcome you back soon. Till then we wish you all the best, Ihr Mercure Hotel Düsseldorf Kaarst More 

Level Contributor
50 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed January 11, 2016

This is a perfect luxury hotel with nice rooms and good food. One of the better hotels I stayed in in the Dusseldorf area. THE ROOMS I have had multiple rooms in this hotel and all were pretty nice and spacious. The atmosphere is nice and cosy and there are enough amenities to make you feel comfortable, like a television,... More 

Helpful?
1 Thank Martijn_1979
manuela_vandam, Assistant General Manager at Mercure Hotel Duesseldorf Kaarst, responded to this review

Dear guest. We do really appreciate, that we've been your host for the last few times. Further we gladly recognize your kind feedback which is pretty good. Thank you for your kind words regarding our facilities. Our staff is always looking for a perfect set up. We will consider your advice with the recognation, please give a little hint next... More 

Wisbech Saint Mary, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 15, 2015

We stayed here as part of a Shearing's coach trip to the Christmas markets and were very pleased with what we found. The room was spotlessly clean and well appointed. The only downside was a Tassimo coffee machine with very inadequate instructions for its use and we couldn't get it to work at all! It is all very well having... More 

Helpful?
Thank Bionic08
manuela_vandam, Assistant General Manager at Mercure Hotel Duesseldorf Kaarst, responded to this review

Dear customer. It is a true delight to read your outstanding feedback regarding you recent stay with us. We would like to thank you for your plenty of compliments, our staff do really appreciate. The entire team hopes to welcome you again whenever your vacations brings you back to this area. With kind regards and a lots of wishes for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Mercure Hotel Dusseldorf Kaarst is extremely well located in the Dusseldorf outer green belt, a few minutes by car from Dusseldorf city center, airport and trade fair grounds. This 4 star hotel near Dusseldorf city centre provides excellent service and modern facilities. A total of 192 hotel rooms and suites and 1500 square metres dedicated to conference and banqueting facilities in Dusseldorf will host you in a scenic location. A small but nicely designed spa and pool area invites to unwind and relax. The restaurant and bar are a popular spot by guests from all over the world. ... more   less 

Additional Information about Mercure Hotel Duesseldorf Kaarst

Address: Koenigsberger Str. 20, 41564 Kaarst, North Rhine-Westphalia, Germany (Formerly Park Inn by Radisson Dusseldorf Kaarst)
Location: Germany > North Rhine-Westphalia > Kaarst
Price Range: $59 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Duesseldorf Kaarst 4*
Number of rooms: 192
Reservation Options:
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Also Known As:
Park Inn Kaarst
Park Inn Dusseldorf
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