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Mercure Hotel Duesseldorf Kaarst

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Mercure Hotel Duesseldorf Kaarst
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321 Reviews from our TripAdvisor Community

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Showing 63: English reviews
Caronno Pertusella, Italy
Level Contributor
109 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed 1 week ago

Very good hotel located in a green quiet area. The hotel does have its own parking area. Rooms do have plenty of space, they are clean and well equipped. Staff at the reception was helpful and professional. Restaurant is good. Surely recommended!

Helpful?
Thank adalbore
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I already knew the hotel, I've been there more then once for business reasons when it was Park-Inn. Everything went more or less fine: I had not dinner but the breakfast was very good as usual. Unfortunately, my room heavily smelt of cigarette. I wanted to inform the receptionist during the check-out, but she was on the phone while I... More 

Helpful?
Thank massimodom
Management response:

Dear guest, thank you very much for your valued feedback. We are sorry to read that you was not satisfied with the smell of the room. That is of course not the standard our house wants to deliver as we are a non-smoking hotel. Please apologize that you didn't find the recognition you needed at checkout, I'm sure it was... More 

Middlesbrough, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here overnight on the 3rd September on bed & breakfast basis. The check in was easy, the staff were very friendly. The room was very clean, modern & comfortable. It provided a TV, Free wifi which is always a bonus, coffee machine & a bottle of water in the room. There was a hairdryer in the bathroom. I... More 

Helpful?
Thank Eason1
Management response:

Dear Guest, thanky ou very much for taking the time to share your valued and detailed Feedback with us. We are glad that you mentioned also the friendliness of our staff which is most important for us. We kindly hope to get the Chance to welcome you back soon. Best regards The Team of the Mercure Hotel Duesseldorf Kaarst More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Wonderful hotel, very clean and easy to check in etc... We only stopped for one night as we were passing through but the one night impressed us with the lovely staff and great bar and breakfast! If we visit to Germany, this hotel is where we are going!

Helpful?
Thank James K
Management response:

Dear guest, thank you for your amazing feedback. We will share it with our staff. We are looking forward to welcome you back soon. Warm regards The Team of the Mercure Hotel Duesseldorf Kaarst More 

Florida
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Easy check-in, nice front desk personnel, clean rooms, well stocked breakfast area. Pool could be a bit larger but was still nice along with the sauna area. Be aware that you may see total nudity in the pool and sauna area. There is an Aldi within walking distance of the hotel and a small parking area next to hotel if... More 

Helpful?
Thank cruiser12
Management response:

Dear guest, thank you for your positive and detailled Feedback. We are happy that you had a pleasant stay with us. Thank you for recommending our hotel. Please kindly note that the parking are, you recommend, is normally a turn circle. Maybe you like to try our parking area next time, where you can leave your car safe on an... More 

Cali, Colombia
Level Contributor
12 reviews
5 hotel reviews
2 of 5 stars Reviewed August 21, 2016 via mobile

I be stay in the mercure hotel Kaarst only for 1 night. Good and nice hotel ,Buisness hotel ,the bed was comfortable . wifi its free bat so bad ,difficult to connect and very slow . The breakfast was ok . The price was no cheap for this hotel . Quiet zone .

Helpful?
Thank motyv
Management response:

Dear guest, thank you very much for taking the time to share your valued feedback through Tripadvisor. We are just wondering, why you have scored us such low, even if your written feedback is great and seems that you were, besides of the wifi connection, satisfied with your stay. We kindly hope you had a great stay and will maybe... More 

Mechelen, Belgium
Level Contributor
87 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed August 14, 2016

We stayed one night in this hotel, which has a lot of rooms and a huge parking in front. The rooms were big, comfortable but in a very near future will need refurbishment. Staff was very friendly. Compared to the size of the hotel, the breakfast area is rather small and we saw that staff was not sufficient for breakfast,... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank JurgenVD
Management response:

Dear guest, thanky you very much for your valued and detailed feedback. Especially the friendliness of our staff is an important point for us and it's great to hear that you felt well cared. We would like to thank you even for your giving us a hint regarding the breakfast. We kindly hope to get the chance to welcome you... More 

Barcelona, Spain
Level Contributor
60 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed August 1, 2016

Stayed here for one night. The hotel and rooms are adequate. Receptionists are helpful and friendly. The bar is always open but the restaurant has limited hours. They don't offer room service or have a minibar. So if you arrive late at night there is no other option than the few snacks that you can purchase at the reception. The... More 

Helpful?
Thank Eva T
Management response:

Dear guest, thank you for your detailed feedback. It's a great pleasure for us to read about the friendliness of our staff. Minibars are not a standard in every room category, but we can provide it upon request. Room service is available during the restaurant opening hours. Thank you for your commending words for our Housekeeping department, we will share... More 

Nottingham, United Kingdom
Level Contributor
105 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed July 28, 2016

I stayed for two weeks during the Drupa trade show and the hotel was like a home from home. My room was very comfortable, spacious and with everything you could need for a long stay. The service was excellent and all the staff from the reception to the bar and restaurant made us feel very welcome and could not do... More 

Helpful?
Thank Gerrymulvaney
manuela_vandam, Stellvertretende Direktorin im Mercure Hotel Duesseldorf Kaarst at Mercure Hotel Duesseldorf Kaarst, responded to this review

Dear guest, thank you very much for your valued and great Feedback. It's a pleasure for all of us to read that you keep the Hotel in good memory. We kindly hope to get the chance to welcome you back soon. Best regards, The Team of the Mercure Hotel Duesseldorf Kaarst More 

Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 6, 2016 via mobile

I recently had the chance staying at the Kaarst Mercure hotel for several nights as a part of a business trip. Being a well traveled person I've seen many hotels from the top of the line luxurious hotels to poorly maintained business hotels. The Mercure Kaarst would probably be somewhere in the lower middle of my list..and that mostly to... More 

Helpful?
2 Thank ErshB
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Mercure Hotel Dusseldorf Kaarst is extremely well located in the Dusseldorf outer green belt, a few minutes by car from Dusseldorf city center, airport and trade fair grounds. This 4 star hotel near Dusseldorf city centre provides excellent service and modern facilities. A total of 192 hotel rooms and suites and 1500 square metres dedicated to conference and banqueting facilities in Dusseldorf will host you in a scenic location. A small but nicely designed spa and pool area invites to unwind and relax. The restaurant and bar are a popular spot by guests from all over the world. ... more   less 

Additional Information about Mercure Hotel Duesseldorf Kaarst

Address: Koenigsberger Str. 20, 41564 Kaarst, North Rhine-Westphalia, Germany (Formerly Park Inn by Radisson Dusseldorf Kaarst)
Location: Germany > North Rhine-Westphalia > Kaarst
Price Range: $56 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Duesseldorf Kaarst 4*
Number of rooms: 192
Reservation Options:
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Also Known As:
Park Inn Kaarst
Park Inn Dusseldorf
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