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Vienna House Easy Castrop-Rauxel

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38 Reviews from our TripAdvisor Community

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Showing 9: English reviews
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Vienna, Austria
Reviewed 4 weeks ago via mobile

Was there for two nights and all together it was ok. The rooms were clean and the service was friendly. The breakfast was good, fresh rolls cheese meat fruits... From the rooms to dinner or breakfast you need to go outside to another building , not so convenient. All together the place is a bit run down, it urgently needs...

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Helpful?
Thank albert s
Hyderabad, India
Reviewed December 9, 2016

We stayed here for the first time and the experience was good. we were here for a month and the hotel staff is kind enough to entertain our requirements. The rooms are small and only good for one person except the suite which is lavish and very good. The hotel doesnot have AC or ceiling fans and hence can get...

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Helpful?
Thank Arihant88
DECAVHE, General Manager at Vienna House Easy Castrop-Rauxel, responded to this review

Dear Arihant88, thank you very much for taking the time to share your valuable feedback with us. Great to read that you enjoyed you stay. We hopr to welcome you back soon iin Castrop-Rauxel, Mareike Cremer and the entire team of the Vienna House Easy

Perth, Australia
Reviewed October 27, 2016 via mobile

I stayed here for several days whilst attending a conference in Dortmund. It turned out to be at least half an hour to Dortmund but there are trains that run into Dortmund regularly other than a Sunday. Very helpful staff and clean comfortable rooms. The hotel is set in a beautiful location and the national soccer team stay there,so it...

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Thank Gerard H
DECAVHE, General Manager at Vienna House Easy Castrop-Rauxel, responded to this review

Dear gh67, thank you so much for your wonderful review! We are very happy that you enjoyed your stay and we are looking forward to welcome you back very soon in Castrop-Rauxel. Mareike Cremer and the entire team of the Vienna House Easy

UK
Reviewed September 19, 2016

Three of us stayed here in September 2016. Our stayed was organised through the approved Borussia Dortmund agent as we were over to watch a match. The hotel itself is really pretty though I won't go into detail as to be honest its exactly as the pictures you'll see on Tripadvisor. Our room was nice and clean with plenty of...

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Helpful?
Thank Jock06
DECAVHE, General Manager at Vienna House Easy Castrop-Rauxel, responded to this review

Dear Jock06, thank you very much for your honest feedback. Blessed to hear that you enjoyed your stay with us. I highly apologize for the circumstances with the restaurant, as it was sold out by a weeding party. Thank you very much as well for the great comment about the team, that makes me very proud and shows me that...

Brighton, United Kingdom
Reviewed July 16, 2016 via mobile

Hotel located short walk from city centre. Shop EDEKA near by. Hotel quiet big, have small car park. Hotel needs refurbishing. Staff been friendly and helpful. Breakfast very good. Have little garden between restaurant (which was closed for us but was open for large events which I found strange) and hotel. Have sauna, bar. Free Wifi worked well. Useless direction...

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Helpful?
Thank LaimisMacus
DECAVHE, General Manager at Vienna House Easy Castrop-Rauxel, responded to this review

Dear LaimisMacus, thank you very much for taking the time to share your valuable feedback with us. With guests like you, who share their honest impressions we are able to improve us every day. We are very happy to announce at this point, that the entire hotel will be renovated in the next year. Hope to welcome you back one...

Holte, Denmark
Reviewed April 9, 2016

Hotel is an old house - and the surroundings offers a great park for a walk or short run in the afternoon. Close to the center of Castrop and very close to a supermarket. Be aware that the announced fitness room only consist of a bicycle, so don't expect top much.

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Thank Ivan1301
DECAVHE, General Manager at Vienna House Easy Castrop-Rauxel, responded to this review

Dear Ivan1301, thank you very much for sharing your valuable feedback with us. I am more than happy to announce today to you, that in the next year the entire hotel and the facilities will be renovated. Hope to welcome you back soon in Castrop-Rauxel. Mareike Cremer as General Manager and the entire team of the Vienna House Easy

Raleigh, North Carolina
Reviewed February 24, 2016

I do not travel much in Europe so I did not know what to expect hotel wise. First impression was good. Nice lobby, charming decor, nice surroundings. Front desk person was very nice and spoke good English. I was surprised that I was not asked for a credit card at check in. Only at check out they ask for payment....

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Thank TravelForLife2000
DECAVHE, General Manager at Vienna House Easy Castrop-Rauxel, responded to this review

Dear TravelForLife2000, thank you very much for this great comment. Glad to hear that you enjoyed your stay. I was very pleased to share your comment with the entire team. Hope to welcome you back soon in Castrop-Rauxel. Mareike Cremer and the entire team of the Vienna House Easy Castrop-Rauxel

Brasschaat, Belgium
Reviewed December 22, 2013

Although this hotel is not a new, modern one, we had a very nice short stay in this retro nostalgic place. Almost everything was ok for us. Nice and clean room, bathroom, a good buffet breakfast in the annex newer building, wellness( sauna, infra red..) and very nice and helpful people at the reception. So for us our stay here...

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Thank ALAIN V
Waanrode
Reviewed December 15, 2013

The hotel staff was very friendly (reception staff spoke English & the lady at the breakfast buffet was very nice). The room itself was a little outdated, but clean. We did not like that we got 2 single beds instead of a double (which we asked for specifically). Overall experience was a good relaxing weekend. We stayed 2 nights. Dortmund...

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Thank Marijke S
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Right at the green heart of Germany's unique "Ruhrpott" region is the magnificent Vienna House Easy Castrop-Rauxel. Share in the passion of Dortmund's football fans. Experience the beating pulse of Germany's industrial heartlands. And meet some of the friendliest and most welcoming people in Germany - starting with the hotel team. All of the 84 rooms and suites at Vienna House Easy Castrop-Rauxel look out over green open spaces - either the Schlossallee path or the Schlosspark Goldschmieding. The generously-sized rooms provide an ideal base for a golfing holiday, a romantic mini-break or excursions to the nearby town of Castrop-Rauxel and the area. With their soothing natural tones, the rooms at the Vienna House Easy Castrop-Rauxel reflect the view from your window. ... more   less 

Additional Information about Vienna House Easy Castrop-Rauxel

Address: Dortmunder Str. 55, 44575 Castrop-Rauxel, North Rhine-Westphalia, Germany (Formerly Arcadia Hotel Castrop-Rauxel)
Location: Germany > North Rhine-Westphalia > Castrop-Rauxel
Price Range: $74 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vienna House Easy Castrop-Rauxel 4*
Number of rooms: 84
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Also Known As:
Vienna House Easy Castrop-Rauxel Germany
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Questions & Answers

Here's what travelers have asked, with answers from Vienna House Easy Castrop-Rauxel staff and other travelers.
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Questions? Get answers from Vienna House Easy Castrop-Rauxel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All rooms are great as very similar I thin”
 of 5 bubbles Jock06, Sep 19, 2016 | Read review
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