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Hotel Mercure Roeselare

Traveler (92)
Room & Suite (51)
Dining (11)

About

#1 of 6 hotels in Roeselare
Location
Cleanliness
Service
Value
Mercure Roeselare is a four-star hotel located in the centre of West-Flanders, nearby the important roads E403 and N36 - The auditorium can set an audience of 100 people - Longstay studio's available - Coffee Corner - Lunch available from € 17 for two courses, restaurant also offers dinner à la carte. - Underground parking for €12 a day - Free parking in front of hotel
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Property amenities
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room service
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
283Reviews
1Q+A
14Room tips
Traveler rating
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Popular mentions
Stayed here on the way to a meeting with some work colleagues. Arrived at approx 23:00 and went straight to the room. Bed was very comfy but the pillows were either hard or lumpy and square. The fridge is hidden in the wardrobe that I didn’t see till after I had gone to
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Response from Hotel-cmanager, Joke De Jonghe, Reservations Manager at Hotel Mercure Roeselare
Responded today
Dear Guest, Thank you for taking the time to share your valuable review. We are glad that you had a pleasant stay with us. However, we wish it was completely satisfying. Regarding the pillows and the shower, we wish you had informed us during the stay so that our team would have found an immediate solution. We understand how important an excellent night’s rest is for our guests and are pleased we were able to meet your expectations. We hope that the rest of the facilities were to your satisfaction. We hope to welcome you back. Best wishes, Joke De Jonghe, Reservations Manager
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lovely what a rest, it was nice to be back room generous fantastic bed and dinner was served quickly and well. it is not a top kitchen but the food is good. breakfast wide choice. looking back a pleasant stay and a stocked fridge that was nice
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Response from Hotel-cmanager, Joke De Jonghe, Reservations Manager at Hotel Mercure Roeselare
Responded 2 weeks ago
Dear Guest, Thank you for taking the time to share your valuable review. It is always a pleasure to welcome returning guests, we would like to thank you for choosing to come back and visit us again. We are glad you had another pleasant and relaxing stay with us We understand how important an excellent night’s rest is for our guests and are pleased we were able to meet your expectations. It’s a pleasure to know that your dining experience met all your expectations and you were able to start your day off perfectly with our tasty breakfast buffet. We look forward to seeing you on a future visit. Kind Regards Joke De Jonghe, Reservations Manager
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I've stayed in this hotel so many times in the past year. It seems to be a constant struggle to get a double bed even when I book deluxe rooms or double rooms. Rooms amenities are sometimes available and sometimes not. Complementary water is not available. Water switches
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Response from Hotel-cmanager, Joke De Jonghe, Reservations Manager at Hotel Mercure Roeselare
Responded 3 weeks ago
Dear Guest, Thank you for taking the time to share your valuable review. We are glad that you had a pleasant stay with us. However, we wish it was completely satisfying. Regarding the bed and the room, we wish you had informed us during the stay so that our team would have found an immediate solution. However, thank you for appreciating our breakfast, our team and our location. It’s great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. We are pleased that our location was convenient for your business trip. We hope that the rest of the facilities were to your satisfaction. We hope to welcome you back. Best wishes, Joke De Jonghe, Reservations Manager
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Stayed here ,so we could visit Great War Museums en route to ferry port. Very welcoming and helpful staff and a cosy reception area.Room was very good and bed comfortable.It was very quiet and tranquil despite the busy roads outside. i think that they were short staffed though-
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Response from Hotel-cmanager, Joke De Jonghe, Reservations Manager at Hotel Mercure Roeselare
Responded Mar 13, 2019
Dear Colette, We thank you for sharing your opinion with us. We understand how important an excellent night’s rest is for our guests and are pleased we were able to meet your expectations. We are sorry for any inconvenience caused due to the wait time in the bar. We appreciate your kind words towards our team members. It encourages us to continue to maintain the high standards of service we set ourselves. Thank you for your kind recommendation, we look forward to seeing you on your next visit! Warm regards, Joke De Jonghe, Reservations Manager
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Hotel was perfect for what we needed, the room was really stylish and modern. Very comfortable. We used this hotel on a trip to Ypres didn’t take that long to get there. Breakfast was nice, plenty of choice. Staff attentive. I would definitely recommend this hotel, although it
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PRICE RANGE
$89 - $172 (Based on Average Rates for a Standard Room)
LOCATION
BelgiumFlandersWest Flanders ProvinceRoeselare
NUMBER OF ROOMS
87
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