Hotel Grenier des Grottes
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Rue des Chasseurs Ardennais 1, Han-sur-Lesse 5580 Belgium
Update from hotel: This property is temporarily closed until 06/01/2022.
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Room & Suite (79)
Dining (40)
About
#2 of 2 in Han-sur-Lesse
Location
4.3
Cleanliness
3.5
Service
3.6
Value
3.5
Finding an ideal family-friendly hotel in Han-sur-Lesse does not have to be difficult. Welcome to Hotel Grenier des Grottes, a nice option for travelers like you. Rooms at Hotel Grenier des Grottes offer a flat screen TV providing exceptional comfort and convenience, and guests can go online with free internet access. A sauna and free breakfast will also help to make your stay even more special. If you are driving to Hotel Grenier des Grottes, free parking is available. The restaurant in the hotel offers you a variety of tasty dishes. While in Han-sur-Lesse be sure to experience nearby the Grottos and the beautiful nature and walks. Hotel Grenier des Grottes puts the best of Han-sur-Lesse at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free parking
Free internet
Public wifi
Sauna
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Spa
Non-smoking hotel
Bar / lounge
Restaurant
Breakfast buffet
Hammam
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Room features
Safe
Flatscreen TV
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, French, Dutch
Location
Full view
76Somewhat walkable
Grade: 76 out of 100
13Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
Contact
Rue des Chasseurs Ardennais 1, Han-sur-Lesse 5580 Belgium
Name/address in local language
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Rental CarsSee all Han-sur-Lesse rental cars
301Reviews8Q+A4Room tips
Reviews
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Most Recent
We booked 5 mins before arriving having rejected our original booking elsewhere on sight. We were eventually accommodated in a lovely room but being welcoming is free and I’m afraid the initial reaction of the receptionist was somewhere between dismissive and irritated. All was well once she’d worked out where to put us but why not just smile while you’re sorting it out. Another grouch I’m afraid. The receptionist pointed out the restaurant but did not suggest booking. When we went there at 7pm it was very surprising to say the least to be told we’d have to wait an hour to be seated! Furthermore a man, presumably the head waiter/maitre d’ didn’t speak to us directly, even though we were standing basically in front of him, but rather relayed the information to a waitress standing next to him, who in turn told us. Needless to say we ate elsewhere but it’s disappointing that haughty service is still so prevalent in France. The room was nice and clean, the hotel is very central, and there is free parking, but...…
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Date of stay: August 2019Trip type: Traveled
Helpful
It's a very nice and spacious and beautiful property, Clean Rooms with a good size bed. The boss Jan Van Der Herten, gracefully welcomed us and assisted with all hotel and nearby area information. Welcome with a SMILE :-)
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Date of stay: June 2019Trip type: Traveled
Value
Rooms
Service
Room Tip: Can't be a better location in that area
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2 Helpful votes
Helpful
Response from petra h, Guest Relations Manager at Hotel Grenier des Grottes
Responded Jun 11, 2019
Dear Joy, We would like to thank you for your review. We are happy to read that you enjoyed your stay. We hope to welcome you again in one of our Cocoon Hotels. Kind Regards, Sophie, Guest Relations Manager.
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Extremely good experience at this hotel for the long Easter weekend. The staff is very kind, the hotel is nice and the food was very good. The breakfast buffet is perfect for those starting a long hiking day! The great plus is the private parking, so convenient.
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Date of stay: April 2019Trip type: Traveled
Helpful
Response from petra h, Guest Relations Manager at Hotel Grenier des Grottes
Responded May 9, 2019
Dear Guest, We would like to thank you for your review. We are happy to read that you enjoyed your stay and hope to welcome you again. Kind Regards, Sophie, Guest Relations Manager.
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I have never been in a worse restaurant than this. Completely ignored by staff. Took more than an hour to order a beer. Ordered a Ardenese ham. After 30 minutes received a ham sandwich, for no obvious reason. Returned it, plate went straight to another table. Never got my Ardenese ham. Left after 2 hours without getting my food. Unfortunately there is no no-star rating.
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Date of stay: August 2018Trip type: Traveled
Value
Rooms
Service
Room Tip: Very expensive for no service at all
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Helpful
We enjoyed our stay but the hotel is a bit outdated. I don't think price Quality is the best. The food was not splendid. It's not high on my list of favourite food places. It' just good. But i wouldn't come here again as it is expensive for what you get
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Date of stay: April 2018
Helpful
Response from petra h, Guest Relations Manager at Hotel Grenier des Grottes
Responded Sep 3, 2018
Dear Evy, We want to thank you for your comment. We are sad to read that you wouldn't come back. We hoped you did so we can prove you wrong. Kind Regards, Sophie, Guest Relations Manager.
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My husband and I have visited this hotel on several occasions. It is bang in the centre of town. It has a great private carpark, lovely 3 course dinner each evening, the breakfasts were great, plenty of choice. The rooms were spacious and clean. The staff are very helpful and friendly - nearly all fluent in English. In short, this is a real find and we love it here. At the weekend we took 4 other biker friends to the hotel and they all thought it was a lovely hotel and didn't deserve any negative comments!
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Date of stay: September 2016Trip type: Traveled
Value
Rooms
Service
Helpful
We stayed only one night because we wanted to visit the wild life park. The hotel is a bit tired. They are renovating though. My biggest frustration was that the site said there was wifi but not in the bedrooms. We sat in the bar area but that meant you had to order something. So effectively with a group of 4 you spend 10 euros for every internet session. Breakfast was good. We had lunch there. Three of us had the XL burger which no one really liked (it tasted strange apparently) I had the brie baguette which was delicious. On the whole, not terribly bad but I would not recommend it to anyone, expecially not for the 92 euros per room I paid.
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Date of stay: July 2016Trip type: Traveled
Value
Location
Service
Helpful
Some features of this hotel are nice and it could be a great hotel. The restaurant is large and pleasant. The breakfast was mostly very good (apart from the rock hard rolls). The bar area is pleasant. The spa area is very nice and clean. But it is greatly let down by other aspects. My room had mold on the walls and ceiling (photos available). Some staff were sometimes pleasant, and other times miserable. The bar maid, who also served breakfast, was permanently miserable. The hotel claims to have internet. It does... but only on the ground floor. I started using it in the bar, but just after 10:30pm they decided to close the bar and go home, so I had to sit on the stairs. While sitting there, I noticed that water was dripping down, so I told them. Their response? "Sit a few steps higher and it won't drip on you."…
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Date of stay: February 2016Trip type: Traveled
Value
Service
Sleep Quality
Room Tip: Get a room without mold on the walls!
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Helpful
We booked this hotel for its location, we stayed one night, personnel was very friendly and helpful. Rooms spacious and great value for the price. Large screen tv good bed, Hans sur lesse is very quiet we had room 215 street side and didnt hear a thing. Right accross from the Grottes and the natur parc. I forgot my cellphone recharger and they mailed it to me at no extra cost,. Thank you jan.Breakfast offered a good variety of meats chesses and the usual bread and buns well presented. A very nice place to stay
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Date of stay: October 2015Trip type: Traveled
Value
Location
Service
Helpful
The hotel is nice, the rooms are simple but they are worth the price. Bathroom is quite old and it's impossible to take a shower without spilling water all over the bathroom. The restaurant is good and prices are fair for the food you order. We stayed with our dog, which is allowed but you are not allowed to leave the dog alone in the room. The wellness area is also nice. Good base to explore the region, the caves but also the hiking routes in the area..
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Date of stay: September 2015Trip type: Traveled
Helpful
PRICE RANGE
$106 - $165 (Based on Average Rates for a Standard Room)
LOCATION
BelgiumWalloniaThe ArdennesNamur ProvinceHan-sur-Lesse
NUMBER OF ROOMS
41
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Claim Your Listing Frequently Asked Questions about Hotel Grenier des Grottes
Which popular attractions are close to Hotel Grenier des Grottes?
Nearby attractions include Domaine Des Grottes De Han (0.03 miles), Musée HAN 1900 (0.2 miles), and Église Saint-Hubert (0.07 miles).
What are some of the property amenities at Hotel Grenier des Grottes?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
What food & drink options are available at Hotel Grenier des Grottes?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Grenier des Grottes?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Grenier des Grottes?
Conveniently located restaurants include L'ôthentique, L'Histoire Sans Faim - Chez Herman, and Chez PomPon.
Are there opportunities to exercise at Hotel Grenier des Grottes?
Yes, guests have access to a sauna during their stay.
Is Hotel Grenier des Grottes located near the city center?
Yes, it is 0.03 miles away from the center of Han-sur-Lesse.
Are pets allowed at Hotel Grenier des Grottes?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Grenier des Grottes?
The staff speaks multiple languages, including English, French, and Dutch.
Are there any historical sites close to Hotel Grenier des Grottes?
Many travelers enjoy visiting L'ancienne Fonderie de cloches de Tellin (3.4 miles).
Is Hotel Grenier des Grottes accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.