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Hotel Ulftaler Schenke

Haupstrasse 7, Burg-Reuland 4790, Belgium
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11 Reviews from our TripAdvisor Community

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Showing 2: English reviews
Antwerp, Belgium
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 11, 2014

I have stayed here on a yearly basis for the last decade or so. This is a basic hotel with budget pricing. The best option is to take the halfboard formula for a midweek.

The rooms are located in two separate buildings. I have stayed mostly in the separate white building at the end, given that we wanted family rooms. These rooms have a double bed and twin beds in an open mezzanine for the children. The staircase to this mezzanine is quite uncomfortable so not for small children, although they could sleep near the double bed as the room is a good size. The bathroom is basic with shower (curtains) and a manual heater only.

The other and newer rooms are in a building closer to the reception and restaurant building, although you still need to go out to get to your room. Breakfast is quite nice for such a small hotel, while the three course dinner is copious but not very refined.

The lady of the house speaks German, French, Dutch and English. Although staff are...
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Thank Filip D
London
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 26, 2014

The first disappointment was how cold it was in the room - no radiators were turned on so we immediately sorted that. But 3 hours later they were still freezing cold. After asking them to look at it we received a frosty response and they said they'd send someone to sort them out. They didn't send anyone - they simply switched the heating on. Day 2 was exactly the same - except this time they were positively hostile about our request and we were made to feel like we'd asked for complimentary champagne rather than a little bit of heat! Again, we were told they would need to check but in reality they just switched the heating on again and then proceeded to follow us to the room to prove that there was nothing wrong with the heating (obviously it was now working!).
Extremely rude, unhelpful, poor menu, bad food and seriously overpriced for what it was. Very disappointing all around but if their attitude had been better in the first place then maybe we would have overlooked the fact...
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1 Thank lucylastix

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Amenities

Additional Information about Hotel Ulftaler Schenke

Address: Haupstrasse 7, Burg-Reuland 4790, Belgium
Location: Belgium > Wallonia > The Ardennes > Liege Province > Burg-Reuland
Price Range: $99 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Ulftaler Schenke 4*
Number of rooms: 14
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