A very nice and clean hotel.Employees are nice , polite and ready to help at anytime. We were welcomed by a nice drink . The restaurant is good, but a bit expensive . The waiters are really so nice and friendly . There was a sort of a Quiz in the evening to entertain guests. People enjoyed it, but we couldn’t understand the language . The pool is warm . My kids enjoyed it . However , there are no chairs and it is not accessible except on fixed hours. It would have been great if there were towel robes in the room to use after swimming. Overall , we enjoyed our stay and might come back.
Attached are photos and a link to the video. Advertised room with coffee set, 30m2, fully furnished, including minibar. Fact: DISASTER!!! Room not cleaned, furniture only hangers. Size max. 20m2. The manager claimed that it was a comfortable room, but you refused to confront the whole matter on the spot. On the contrary, both the reception and the cleaners confirmed that it was a hastily rebuilt room that is not usually used. After the complaint, I had to pay the expense immediately even though the bill was written on the room the night before. I guess the director thought I was going to run away without paying. EUROTEL LANAKEN NEVER!!!
Not the newest, but the bed and bathroom are just fine for a night. Plenty of amenities I didn't make use of. Parking secured by a beam. Was looking something for a night in Maastricht, this was at half the price from hotels in the city centre. Easy access to main roads in all directions.
The website of the hotel restaurant explicitly encourages walk-in guests for breakfast at EUR16,95. I phoned and reserved. When we arrive, very nice waitress showed us a quieter area (place was very busy) and I said we were not staying at hotel but had booked breakfast. I discover that there is a “sociaal tarief “ which she recommends we book next time and I say thanks for the tip, I wish it had been suggested to me when I booked because then it would have been in her list at EUR12 per person. When it came to paying, instead of the standard website price of EUR16,95 I get charged EUR20,95 per person. Ensues a discussion with receptionist that the price I was mentioning is for “arrangement” for hotel guests. He could have volunteered to read the website himself but kept insisting he was right (very annoying). So I patiently read the website out to him line by line and after asking if that was the hotel website I said “no it’s the RESTAURANT website” he relented and gave me the advertised price. But the argument leaves a bad taste in one’s mouth and the fact that everyone else was paying even less at the “sociaal tarief” is annoying pricing strategy to be honest, not transparent at all.…
We booked a last minute room for 1 night. The room was nice and clean and the bed was perfect! What i missed was a coffeemachine in the room. The room was not very well insulated, we heard a lot of noices from the hallway at evening / late evening. Overall a good score!
The whole staff is very friendly and welcoming Very good restaurant and breakfast Room and bathroom are clean Easily accessible by (but only) car Very quiet area (no railways, no highways, no restos/pubs/animations ...) Very close to superb areas: Pietersheim forest and promenade along the canal Opening hours for sauna / waterpool / fitness room are quite restricting
Queen sized bed and comfort room was confirmed. However, not available anymore. They were not able to change it. No discount was given to me although they were not able to fulfil the confirmed standards.
Nice hotel with good accommodations (rooms, service, dinner, breakfast are OK). Missing is airco (some rooms were too hot with sun on them). Good accommodation for placing bikes. Overall evaluation: very OK, we are satisfied of our stay at Eurotel.
I was writing this review in Dutch and then got the message that you couldn't publish profanities. Nice to know that Dutch is considered a profanity... So I'll keep it short: nice modern room but no airco and no fridge. Nice hotel, good kitchen. More staff in the bar would be convenient. Excellent price/quality! Nearby Pietersheim is worth a visit for people who like to walk through forrests.
Very appreciatie the hotel very much. We stayed 6 or 7 time at this place and we are always very satisfied. Very clean, very kind staff, good location. Nevertheless, this time we were a bit disappointed, the drinks were not fresh and without gas .... On thé other hand everything was well organiséd as to Covid 19. Hotel needs airco asap.