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Sheraton Yantai Golden Beach Resort

#8 of 339 Hotels in Yantai
Certificate of Excellence
No.88 Haibin Road, Yantai Economic Development Area, Yantai 264006, China
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Sheraton Yantai Golden Beach Resort
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77 Reviews from our TripAdvisor Community

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New Jersey
Level Contributor
116 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Even though the best hotel in Yantai, but the location is terrible. Wrong place to build a Sheraton. It is far from Airport, and far from downtown. The hotel rooms are desent, but the whole area is too remote.

Helpful?
Thank Herbert L
SheratonYT, General Manager at Sheraton Yantai Golden Beach Resort, responded to this review

Dear guest, Thank you very much for your appreciation for our hotel and guest rooms. It is a pleasure to have you as our guest. Look forward to welcoming you on your next visit to Yantai. Please feel free to contact me on 86 535 611 9999. Sincerely, Jan Lu General Manager More 

Mannheim, Germany
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 1, 2016

I spent a night during a business trip. The hotel rooms are quite new and comfortable to relax, the hotel hotel room's interior design is of modern, light-oak appearance. The restaurant offered a variety of different dinner dishes, I would have liked a wider choice of western dishes.

Helpful?
Thank New-homebase-CN
SheratonYT, General Manager at Sheraton Yantai Golden Beach Resort, responded to this review

Dear guest, Thank you very much for choosing to stay with us at Sheraton Yantai Golden Beach Resort and giving us your generous compliments. I am delighted to know you like our hotel room. I have shared your suggestion with my chef team and we will discuss arrangement of buffet dishes according to your valuable advice. Look forward to welcoming... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 25, 2015 via mobile

I have stayed twice now at the Sheraton in Yantai. The rooms are really nice and the buffet has a lot of different foods too please almost any appetite. The only issue I have had is that the Wi-Fi is very sporadic and the air conditioning in the hotel does not always keep your room cool.

Helpful?
1 Thank B C
SheratonYT, General Manager at Sheraton Yantai Golden Beach Resort, responded to this review

Dear guest, I am happy to know you had a pleasant experience in our hotel. Wi-Fi system is being upgraded, and it will be better when you are back. The engineering team has been working to resolve the problem of air conditioning; measures will be taken gradually. Look forward to welcoming you back soon! Sincerely, Jan Lu General Manager More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 31, 2015 via mobile

While I was there, the hotel had a big party to celebrate their fifth star. 40 minutes of marvellous fireworks. If I had been the hotel manager, I would invest in a better air conditioning system - immediately. The rooms are too hot even with 10°C outside. Besides that, they are well furnished and spacious. The buffet is not huge,... More 

Helpful?
1 Thank Stefano S
SheratonYT, General Manager at Sheraton Yantai Golden Beach Resort, responded to this review

Dear guest, Thank you very much for your appreciation for our hotel. I am delighted to know you enjoyed the food and if possible you can tell me your favorite dish. We are dealing with the problem of air conditioning system which you mentioned in the comment. There must be some improvement when you come back. Look forward to welcoming... More 

Singapore, Singapore
Level Contributor
349 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
2 of 5 stars Reviewed October 23, 2015

Given that it is a Sheraton brand hotel, it is quite surprising that something as basic as air conditioning is an issue. Thankfully, i came during end of Fall so the weather was cooling so even with the bad air conditioning, i was able to open the window to let the cool air in to make it less stuffy. Can't... More 

Helpful?
1 Thank Erico2709
SheratonYT, General Manager at Sheraton Yantai Golden Beach Resort, responded to this review

Dear guest, Thank you so much for choosing to stay with us at Sheraton Yantai Golden Beach Resort and taking your time to provide us your valuable feedback. It’s our pleasure to have you as our guest. I am glad to know you are satisfied with politeness of staff of the restaurant. We will conduct more training to improve efficiency... More 

Shanghai Region, China
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 21, 2015 via mobile

This was my second stay in the Sheraton YanTai. My last stay was something of a disaster due to the high temperature of the room. I have to say my second stay was the same as my first, no sleep!!!! as my room was above 24°C for the majority of my stay I did lower the temperature slightly by opening... More 

Helpful?
1 Thank degsyoneill
SheratonYT, General Manager at Sheraton Yantai Golden Beach Resort, responded to this review

Dear Guest, Thank you for staying with us at Sheraton Yantai Golden Beach Resort and providing us your valuable feedback. I would like to apologize on behalf of the hotel for the issues you have mentioned. I have gathered the engineering team and discussed about the problem. Measures will be taken gradually. Besides, we will conduct more training to better... More 

Austin, Texas
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 19, 2015 via mobile

After staying several places in Yantai, the Sheraton is my favorite. The only drawback is its popularity. I recommend booking in advance. You can get a good deal from Ctrip. The gym was perfect for my needs and the pool was big and clean. I enjoyed the breakfast buffet. The food was good and the service was excellent. The hotel... More 

Helpful?
Thank i r
SheratonYT, General Manager at Sheraton Yantai Golden Beach Resort, responded to this review

Dear guest, Thank you very much for your compliments. I am delighted to know you have enjoyed the gym, pool and breakfast buffet. It’s really an honor to have you as our guest. We welcome you to share your experience on tripadvisor.com. Look forward to welcoming you back to Sheraton Yantai on your next visit to Yantai! Sincerely, Jan Lu... More 

Düsseldorf
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 29, 2015 via mobile

The hotel offers a modern design and spacious, luxurious rooms. The staff speaks good English. All amenities are provided. The room was very clean, with exception of the Windows glass and the office table, which had hand prints on them. The buffet restaurant was a bit disappointing, as the offered food is of average quality and with limited selection for... More 

Helpful?
1 Thank Middle_European
SheratonYT, General Manager at Sheraton Yantai Golden Beach Resort, responded to this review

Dear Guest, Thank you for choosing to stay with us at the Sheraton Yantai Golden Beach Resort and taking your time to provide us your valuable feedback. I apologize for not being able to meet your expectations. I assure you that this is not our standard of service. We will work harder to improve our service quality. At Sheraton, we... More 

Houston, Texas, United States
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed August 18, 2015 via mobile

I have rated this hotel as terrible on the basis of Sheraton's being 4/5 star hotels. I stayed at this hotel for two nights for business and it was just a forgettable experience. Below average rooms, below average amenities and terrible food quality. Service was neither good nor bad and breakfast buffet was average. I only chose this hotel because... More 

Helpful?
1 Thank Daniel T
SheratonYT, General Manager at Sheraton Yantai Golden Beach Resort, responded to this review

Dear Starwood Preferred Guest, Thank you for choosing to stay with us at the Sheraton Yantai Golden Beach Resort and providing us your valuable feedback. I apologize for not being able to meet your expectations. I assure you that this is not our standard of service. At Sheraton, we pay great attention to our guests’ experience and feedback. It would... More 

Shanghai, China
Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 28, 2015 via mobile

In the winter my room has been far too cold, in the summer, like just this week, far too hot. The in-room thermostats seem to be for show only, with no sustained effect on the room. Once again, I had maintenance come to the room - when I should have been sleeping - to try and fix it. Alas, another... More 

Helpful?
1 Thank Ray T
SheratonYT, General Manager at Sheraton Yantai Golden Beach Resort, responded to this review

Dear Guest, Thank you for choosing to stay with us at the Sheraton Yantai Golden Beach Resort. I am delighted to know that you have enjoyed our room and breakfast. Your kind recognition of our staff is much appreciated. I apologize for the temperature issue you have encountered. I have addressed it with our engineering team. They are overhauling our... More 

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