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Heritage Hanmer Springs

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Heritage Hanmer Springs
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516 Reviews from our TripAdvisor Community

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Showing 503: English reviews
Rangiora, New Zealand
Level Contributor
106 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed today NEW

Great overnight stay at the Heritage as part of a deal that included buffet breakfast and a mulled wine each. Very well appointed room. Loved the mountain views. The breakfast buffet was excellent and we appreciated they mulled wine on our evening there. Hotel also has an outdoor swimming pool - we couldn't use that - and petanque .

Helpful?
Thank suemissen
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Nice room -older style but very relaxing and lovely view of the mountains and village. Staff were excellent in all areas and the room was warm clean and cosy. Grounds and restaurant are also very good - lovely to relax by the fire in the evening

Helpful?
Thank KCBC-Europe
A TripAdvisor Member
4 of 5 stars Reviewed 3 days ago NEW via mobile

This was a weekend break for two friends attending another's wedding. We each wanted our own room double bed and bathroom with enough additional space not to be in each other's way. The Villa we stayed in at The Heritage Hanmer Springs was precisely that but with a lot of extra's. Even better, everything in the villa worked, including the... More 

Helpful?
Thank A TripAdvisor Member
GM_HeritageHanmer, Front Office Manager at Heritage Hanmer Springs, responded to this review

Dear Reviewer, thank you very much for taking the time to write a review of your recent stay in one of our villas. It is great to hear that you had a wonderful stay and that you found the villa to be comfortable and equipped to all your needs. We hope to welcome you back to the Heritage Hanmer Springs... More 

Christchurch, New Zealand
1 review
5 of 5 stars Reviewed 3 days ago NEW

Perfect location. Centre of Hamner. Everything was within walking distance. Staff were very friendly and helpful. Quiet. Lovely room. Everything we needed. Breakfast was lovely with lot's to choose from.

Review collected in partnership with Amoma.com

Helpful?
Thank J6336LBannea
GM_HeritageHanmer, Front Office Manager at Heritage Hanmer Springs, responded to this review

Dear J6336LBannea, thank you very much for talking the time to review your recent stay with us. We are delighted that you had a wonderful stay. We are looking forward to welcoming you back soon. Kind Regards, Diana Williams Front Office Manager More 

Wellington, New Zealand
Level Contributor
341 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a wonderful place to stay - an old style hotel with friendly welcoming staff. We stayed in one of the Garden Rooms which are situated to the rear of the hotel surrounded by gardens. These are very well appointed, and very quiet and peaceful.

Helpful?
Thank Rick M
GM_HeritageHanmer, Front Office Manager at Heritage Hanmer Springs, responded to this review

Dear Rick M, thank you very much for taking the time to post a review of your recent stay with us. We really appreciate your wonderful feedback and are delighted that you had a great stay in one of our Garden rooms. We are looking forward to welcoming you back on your next visit to Hanmer Springs. Kind Regards, Diana... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

The room was beautifully appointed, the staff were very helpful and dinner in their restaurant was fantastic as well. We had a few drinks by the roaring fire in the lounge bar - what a lovely spot. We will definitely be back!

Helpful?
Thank Hoemmel
GM_HeritageHanmer, Front Office Manager at Heritage Hanmer Springs, responded to this review

Dear Hoemmel, Thanks for taking the time to post a review of the hotel. We really appreciate your feedback and are glad you had a wonderful stay. We are looking forward to welcoming you back again soon. Best regards, Diana Williams Front Office Manager More 

Christchurch, New Zealand
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We have just returned from a fantastic dinner at Isobel's restaurant. Whilst the standards are always high they have now realised that a good sized meal at a good price will always be a winner. Staff knew their products well and our meals were a 10/10. We had a huge 350gm Sirloin Steak and the Spicy Crispy Chicken. We will... More 

Helpful?
Thank presentingpp
GM_HeritageHanmer, Front Office Manager at Heritage Hanmer Springs, responded to this review

Dear presentingpp, thank you very much for your positive review of Isobel's restaurant. We are happy that you enjoyed your meals with us. We have just introduced a new dinner menu a couple of weeks ago and are delighted about your feedback. I will make sure that your comments are passed on to our restaurant & kitchen team. We hope... More 

Westport, New Zealand
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Twice in the last month due to road conditions I've made a late evening decision to stay in Hanmer, and both nights I stayed at the Heritage. They are very professional and polite and make everything so easy. The second time I had dinner in the hotel restaurant and the wait staff were outstanding. Sure there are definitely cheaper places... More 

Helpful?
Thank SarahRose974
GM_HeritageHanmer, Front Office Manager at Heritage Hanmer Springs, responded to this review

Dear SarahRose974, thank you very much for posting your review. We really appreciate your feedback and are delighted that you've enjoyed both of your stays in the last month. We are looking forward to welcoming you back on your next return to Hanmer Springs. Kind Regards, Diana Williams Front Office Manager More 

Christchurch, New Zealand
Level Contributor
93 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Part of a large group who had several villas spread out around the little lake, we enjoyed the proximity to the centre of town and the grounds. The villas are well laid out, 3 bedrooms in ours, 2 bathrooms and a great verandah to the views. The kitchen offered everything needed, we mastered the fire and after some help from... More 

Helpful?
Thank PauleLec
GM_HeritageHanmer, Front Office Manager at Heritage Hanmer Springs, responded to this review

Dear PauleLec, thank you very much for taking the time to post a review. We are happy that you enjoyed your stay and will pass on your comments (positive & negative). We are delighted that it did snow for you and your group - even though the forecast wasn't looking like it. It surely transforms the village into a winter... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Great hotel, we had a very good stay. Would recommend to anyone. Only downside was the room didn't have a toaster or much cutlery, making some meals a bit difficult if you're on a budget. Location is amazing, right in the centre of the town, only a short walk from the pools and shops.

Helpful?
Thank Daniel B
GM_HeritageHanmer, Front Office Manager at Heritage Hanmer Springs, responded to this review

Hello Daniel B, thank you very much for your positive review. We appreciate your feedback and are glad that you had a great stay. Unfortunately, none of our lodge and garden rooms are self-contained. We do however have 3 bedroom villas that have full kitchen and dining facilities. We hope to see you again soon. Best regards, Diana Williams Front... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Isobel's Hanmer Springs Restaurant
Isobel's Hanmer Springs Restaurant
Cuisines: European, Gluten Free Options, New Zealand, Pacific Rim
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Just 90 minutes from Christchurch, Hanmer Springs is the perfect place to escape the pressure of the city and relax in the natural beauty of the Southern Alps. The Heritage Hanmer Springs is a landmark hotel in the heart of Hanmer Springs Village, just a short stroll from the shops and the famous Thermal Pools. Nestled in 9 hectares of beautifully landscaped gardens, the historic Hanmer Lodge building offers the perfect retreat from the stress of modern life. Relax and enjoy the peaceful outdoor setting that the hotel provides, including our tennis court and outdoor swimming pool (seasonal). ... more   less 

Additional Information about Heritage Hanmer Springs

Address: 1 Conical Hill Road, Hanmer Springs 7334, New Zealand
Location: New Zealand > South Island > Canterbury Region > Hanmer Springs
Price Range: $114 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Heritage Hanmer Springs 4.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Heritage Hanmer Springs Hotel Hanmer Springs
Hanmer Springs Heritage
Heritage Hotel Hanmer Springs
Hotel Style:
#7 Luxury Hotel in Hanmer Springs
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