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Hacienda San Gabriel de las Palmas

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Km-41,8 Carretera Federal Cuernavaca - Chilpancingo, Amacuzac 62642 Mexico
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Traveler (238)
Dining (25)
Room & Suite (20)

About

Location
4.0
Cleanliness
4.5
Service
4.6
Value
3.9
Hotel Museum-Resort & Spa 5 stars, colonial architecture built in 1529 by Hernan Cortes.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Bowling
Canoeing
Babysitting
Business Center with Internet Access
Wifi
Hot tub
Outdoor pool
Restaurant
Breakfast in the room
Game room
Tennis court
Billiards
Darts
Table tennis
Nightclub / DJ
Meeting rooms
Spa
Massage
Baggage storage
Chapel / shrine
Concierge
Non-smoking hotel
Sun terrace
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
155Reviews10Q+A12Room tips
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valentemrs wrote a review Dec 2019
Mexico City, Mexico94 contributions36 helpful votes
San Gabriel de las Palmas has been owned since 1970 by a remarkable and dedicated famility, to restore and modernize this unique 5 starts Hotel. The gardens and property are beautifully kept, the suites and rooms are perfect as well as the common areas like restaurants, bars, swimming pools and Spa. A must if you visit Cuernavavaca and do not have a place to Stay, SaGabriel de las Palmas IS the choice.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from HaciendaSanGabriel, Director de Relaciones Públicas at Hacienda San Gabriel de las Palmas
Responded Jan 24, 2020
Hello! Thank you for your visit and recommendation. Our priority is total guest satisfaction. Come back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pmorillon wrote a review Jun 2019
Mexico City, Mexico24 contributions29 helpful votes
We went there for a relaxing family weekend and, although the rooms are beautiful, one can feel the history and the staff is very friendly, we were a little bit disappointed. The room, although beautiful and big did not have internet and the jacuzzi was not working. Every morning, at 8am, staff would chat just under our window, waking us up. The hacienda is beautiful and there are lots of hidden spots, however, walking the property, I was disappointed at how it was maintained. You could see trash in a lot of places, and as soon as you would wander off the main road, the gardens were dirty and unorganized. The staff was very friendly but the food just average and the pool was dirty with murky water. Overall it was not a bad stay, it just didn't meet our expectations, especially considering the price.
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Date of stay: June 2019
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Ajleong273 wrote a review Mar 2019
Alameda, California418 contributions45 helpful votes
+1
We came to Mexico City for our friend’s destination wedding. They said the location is two and half hours south of the City, but not to worry as they would have a shuttle take the guests out to the Hacienda San Gabriel, in the Cuernavaca area. On the day of travel, we boarded the shuttle for the transport to the Hacienda. It is actually located 35 minutes south of Cuernavaca in Amacuzac, Morelos. The Hacienda was a sugar cane plantation and it still grows sugar cane as evidenced from the canes in the fields on this large property. But the main part of Hacienda is beautiful from the rooms, swimming pools, restaurant and the grounds. Our friends had a pre-wedding reception party at the bar/pool area for the guests. The next day, the wedding was held in a large lawn area that was beautifully set-up. After the wedding the guests walked to the waterfall area for the reception. Then we all proceeded t to the restaurant for the dinner/reception. It was a beautiful wedding event at the Hacienda all around. For amenities, we did horseback riding, which was an hour ride guide by a vaquero, though the Hacienda property. You can swim, play tennis, go to the spa and play billiards. The restaurant offers a breakfast buffet and a set menu at the patio area. There was free wi-fi, but it was limited to the area around the hotel office and restaurant. Due to the stone walls, you cannot pick-up wi-fi from your room. Wished there were routers in the rooms. It was nice experience being in a lovely Hacienda. Beautiful grounds and friendly service.
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Date of stay: February 2019
Location
Cleanliness
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Natali Serra-Bonett wrote a review Dec 2018
Mexico City, Mexico247 contributions117 helpful votes
+1
We stayed here for Christmas Eve and Christmas day. It was indeed a beautiful getaway from the city. I really enjoyed the peaceful gardens and pool, there are beautiful corners everywhere where you can take a book or just relax. We had a massage at the spa (Experiencia Elementos) and it was delicious, Rocio and Giovana were very professional and we ended from there really happy and relaxed. The spa is very well cared and pretty. At the restaurant we had mixed experiences with a couple of big flaws. Service very friendly, but usually slow. Damaris, Juan Carlos and Arturo were our waiters almost always and they provided a very nice service, but it looks like at the kitchen things were really slow. Also I had to return a ceviche I ordered because it was not good at all, fish was not fresh, it was fishy and I couldn't eat it. However they didn't charge it. Christmas dinner was perfect, even if we didn't have all the menu, salad and dessert were great. I would like also to see an upgrade to the rooms, they could keep the essence of being an old place but modernizing some furnishings and bathrooms. And also better illumination. Overall, we had a very nice Christmas getaway! This is an amazing place and could certainly do it better.
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Date of stay: December 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Critiqueness wrote a review Nov 2018
Yorktown, Virginia785 contributions280 helpful votes
The most gorgeous South American place that I've ever seen.This magnificent 1529 hacienda has been many things to many people in its past life and is still going strong! All employees (from the groundkeepers all the way up) were courteous, polite, and willing to assist. The restaurant staff went above and beyond, preparing awesome, healthy, tasty, vegan meals for our group of 7. The grounds were spectacular, beautiful, and well maintained with species of flowers, plants, & old trees. There's something unique, beautiful, and a surprise to see around every turn, whether you're inside or outside. I would highly encourage you, if you are interested in architecture, botany, conservation, interior design/decor, antiques, photography, or plein air painting, that you put this place first on your list to visit. It's also a great place to just relax, have a romantic evening, a wedding, or some other luxurious adventure. Rooms are clean, comfortable, and beautiful. Many amenities such as a spa, swimming pool, full bar, wifi, etc. Last, but not least, Juan Fenton, is a great host!
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Date of stay: October 2018
Rooms
Service
Trip type: Traveled with friends
Room Tip: Get the room with the hot tub!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Towanda916 wrote a review Aug 2018
Boca Raton, Florida56 contributions33 helpful votes
Went there looking for a place for a wedding, the hotel is absolutely beautiful, very well maintained, has many corners and areas for private parties. Took a tour of the Hacienda which was very enjoyable and educational. The only problem we encountered was the food, it does not match the quality of the hotel. We ate at the restaurant and were disappointed plus the service was not the best. We all agreed that a great part of a wedding is the food and they couldn’t do that to our guests. I will love to go back to the hacienda with the hopes that they change chefs and if possible make their menu a little more traditional Mexican and less gourmet.
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Date of stay: January 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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TraceyMH wrote a review Jun 2018
Toronto, Canada456 contributions93 helpful votes
+1
I was fortunate last fall to find this Hacienda on line. From the moment we arrived we were transported back in time to this beautiful Hacienda-sugar mill transformed into a luxury hotel 30 minutes south of Cuernavaca or about 2 hours south of MÉXICO city. We had the good fortune to run into the owner Juan Fenton who shared some of the interesting history of the Hacienda with us. There are not enough compliments for this Hacienda. Many of the old buildings have been renovated into beautiful bedrooms, dining rooms, and the main building with a wine cellar, additional bedrooms, and the reception. The bedrooms are breathtaking. I think they used to be part of an old stable and have been converted into bedrooms with exposed walls and a walk down bathroom ensuite. We stayed in both the “Carla” and the “Mandarino” and both were excellent. The beds were extremely comfortable as were the pillows. There was an eye to derail right down to the furnishings including some beautiful lamps. The restaurant is simply outstanding. I’ve been travelling to MÉXICO on business and for pleasure for over 35 years and no other place has had it All. The service was excellent, the menu diverse, the food some of the best I have ever had, and a kitchen more than willing to make whatever special request a guest has. (Mine was fresh green salsa ..salsa verde crudo)..fantastic! Great selection of wines and I have to mention the micro brewery beer Allende which my husband was so happy to find here...so far from San Miguel de Allende...turns out it’s the owners favourite as well. Special thanks to Carlos the maître’d who took outstanding care of us The dining room over looks a stunningly beautiful pool and backdrop of hundred feet tall palm trees. In the back patio mango trees surround the outside eating area. Almost forgot to mention the spa...OMG wow it not only is a beautiful setting but the massages are to die for! Many thanks to Veronica, Giovana, and Rocio whose massages were absolutely fantastic! In the back there is a tennis court and another court for pickle ball? There is also an open lawn for volley ball There is horseback riding through the grounds or outside the Hacienda passing by sugar cane fields, the old aqueduct, organic lime tree fields. There are lots of hidden gems to discover, the waterfall, the hidden bar and jacuzzi, the reflecting pond, the reading room and library....the list goes on and n. And all of this surrounded by lush foliage. Also have to mention we bought a romantic package this past visit. What a special day it was .. massages , followed by a lovely dinner in the wine cellar, followed by a wonderful surprise and Carlos was amazing. His service and warm conversation made the evening even better. Last but not least was the trio which played live music ... could not have been better. The Hacienda is super safe and such a peaceful place.. we didn’t want to leave I can’t recommend any place as highly as this! We can’t wait to go back and spend some true relax time! Ojalá sea muy pronto la próxima visita!
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Date of stay: May 2018Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tal N wrote a review May 2018
Mexico City, Mexico38 contributions29 helpful votes
One of the best places I've been to in Mexico. Just incredible! Everything is super luxurious. It's not cheap but worth it. Food is also very good. The hacienda is just beautiful, full of gardens and flowers. Very romantic!
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Date of stay: May 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Stefano B wrote a review Aug 2017
Cartago, Costa Rica889 contributions147 helpful votes
This hotel offers it all... luxury, incredible service, history, great food and relaxing environment. Since you arrive you can feel the immense power of all the legacy and stories that the place has. Walk through the huge building, observe the incredible furniture and sense the history between its walls. The hotel's staff offers a magnificent service at all time. Details everywhere... Secluded rooms and an awesome location round up a magnificent experience that will always be remembered.
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Date of stay: July 2017
Rooms
Location
Service
Trip type: Traveled as a couple
Room Tip: Alamanda Suite is magnificent
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sophie H wrote a review Apr 2017
Berlin, Germany108 contributions86 helpful votes
This place has to be seen to be believed. It is completely magical. The rooms are masterpieces, the grounds are gorgeous, the pool is wonderful, the restaurant is very good (with plenty of vegetarian options), and the staff are super helpful. I only stayed for 2 nights for a wedding but it was one of the best experiences I've ever had. Take me back!
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Date of stay: March 2017
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$194 - $259 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hacienda san gabriel de las palmas hotel amacuzac
LOCATION
MexicoCentral Mexico and Gulf CoastMorelosAmacuzac
NUMBER OF ROOMS
20
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Frequently Asked Questions about Hacienda San Gabriel de las Palmas
Which popular attractions are close to Hacienda San Gabriel de las Palmas?
Nearby attractions include Jardines de México (3.7 miles), Zoofari (3.0 miles), and Bungy Teques (4.6 miles).
What are some of the property amenities at Hacienda San Gabriel de las Palmas?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hacienda San Gabriel de las Palmas?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hacienda San Gabriel de las Palmas?
Yes, free parking is available to guests.
What are some restaurants close to Hacienda San Gabriel de las Palmas?
Conveniently located restaurants include Jardines de México, El Tapas, and Hukah Teques.
Are there opportunities to exercise at Hacienda San Gabriel de las Palmas?
Yes, guests have access to a pool during their stay.
Does Hacienda San Gabriel de las Palmas offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Hacienda San Gabriel de las Palmas?
The staff speaks multiple languages, including English and Spanish.
Is Hacienda San Gabriel de las Palmas accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.