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Ave. Estrella Sadhala, Santiago de los Caballeros 51031 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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Free cancellation until 06/29/21
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (102)
Room & Suite (26)
Dining (5)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Platino Hotel & Casino
Updated 06/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#1 of 13 hotels in Santiago de los Caballeros
Travelers' Choice
Its location in the heart of Santiago de los Caballeros puts you right in the middle of the action. The hotel is only minutes away from the airport and other top attractions in the area. Guests can put their gambling skills to test at the casino, enjoy fine dining a the onsite restaurant. Free daily breakfast available for all guests. With 91 rooms and outstanding facilities, Platino Hotel & Casino is one of the larger hotels in Santiago. Every guest is treated like royalty and made to feel welcome and comfortable. Located in the center of Santiago de los Caballeros, Platino Hotel & Casino is only 2km away from Monument to the Heroes of the Restoration and Restoration Heroes Museum. This Hotel is comfortably set a few kilometers from San Luis Fortress, Santiago de los Caballeros city center, and from Pico Diego. More so, the hotel stands across from a theater, a museum, and several monuments within the area. The best part is that it only takes 15 minutes to drive from Cibao International Airport.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Casino and Gambling
Nightclub / DJ
Airport transportation
Business Center with Internet Access
Meeting rooms
Secured parking
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Wine / champagne
Car hire
Taxi service
24-hour security
Baggage storage
Currency exchange
Gift shop
Picnic area
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Room service
Flatscreen TV
Walk-in shower
Bottled water
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Family rooms
Good to know
Centrally Located
Languages Spoken
English, French, Spanish
365Reviews18Q+A36Room tips
Traveler rating
  • 213
  • 91
  • 39
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  • 8
Time of year
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Selected filters
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  • English
Popular mentions
Mike B. wrote a review Jun 4
1 contribution
I stayed at Hotel Platino for two nights for business. I found the hotel to be exceptionally well run. Location is perfect as well. Entire team was courteous specifically Maritza as she went above and beyond to ensure my stay was great. I was very impressed all around and will stay here again.
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Date of stay: June 2021Trip type: Traveled on business
Derrick T. wrote a review May 2021
Long Island, New York9 contributions1 helpful vote
i love My Platino Hotel .... Ive Been A Regular For 6 Years And There No Other Place I Stay ... Im a Peace And Home There The Staff Is Wonderful From Lisbeth... Martiza... & Genesis... They Made My Birthday Celebration EXTRA Special.. There Rooms Are Spacious And For The Price Its Worth Every PENNY.. THE HOTEL GROUNDS ARE WELL KEPT UP TO PART... I HIGH RECOMMEND THIS HOTEL FOR SHORT OR LONG STAYS MINES ARE 7 DAY STAYS TWICE A YEAR..
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Date of stay: May 2021Trip type: Traveled solo
Felix R wrote a review Mar 2021
Waukegan, Illinois7 contributions
One of the best places I've been. Excellent customer service and perfect safety setup within the health guidelines because of Covid. I will definitely stay again. The place is beautiful and well kept. Everything works, from the hot water to the TV. The food is super tasty. The place looks somewhat antique but with many moderns amenities. Genesis and Jeffrey were super awesome!
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Date of stay: March 2021Trip type: Traveled with family
Response from Platino HP, General Manager at Platino Hotel & Casino
Responded Mar 13, 2021
Dear Valued Guest: Thank you so much for your super-review. We are totally lucky to have had you as a guest and look forward to welcoming you back again in the near future. We appreciate the fact that you noticed our great work. We wish you a great rest of the winter and hope to welcome you back again soon. Guest Services Platino Hotel & Casino
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Tobias wrote a review Feb 2021
Newark, New Jersey1 contribution
Platino Hotel & Casino is definitely one of my goto hotels whenever I come to visit Santiago for business or pleasure. Affordable with friendly, English speaking staff during check-in, clean rooms, and great room service always keeps me coming back. I also appreciate the location, nearby restaurants, major supermarket (Bravo Supermarket) and tourist sites. You can't go wrong.
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Date of stay: February 2021
Trip type: Traveled on business
1 Helpful vote
Response from Platino HP, General Manager at Platino Hotel & Casino
Responded Feb 18, 2021
Dear Valued Guest: It is great to see that you truly enjoyed our installations, we are extremely happy to have you as a guest again and again. Thank you again for taking the time to share your valuable feedback. Regarding customer service, we strive on making each and every one of our guests feels right at home. This means doing our best to speak their language. Regarding our location, we are very fortunate to be situated in such a prime location. This means we are just minutes from the airport and also the center city. Making us a great choice for our guests. We hope to see you around next time. From all the staff here at Platino, safe travels. Guest Services Platino Hotel & Casino
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Pierina D wrote a review Feb 2021
4 contributions
I was welcomed by Maritza who is amazing! She was ver accommodating, cordial, friendly, and welcoming. She explained the different options and then proceeded to explain the services available. Channel and Gerson were also welcoming, friendly and provided good service. First time at Platino, not the last!
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Date of stay: February 2021Trip type: Traveled solo
1 Helpful vote
Response from Platino HP, General Manager at Platino Hotel & Casino
Responded Feb 11, 2021
Dear Valued Guest: We are delighted with having read about your experience. Thank you for taking the moment to share it. We have passed along the message to Maritza, Chanet, Jerson and they all send their regards back to you. We will keep striving to be the best in our class, so thank you for noticing our great service. It is wonderful to see that this was your first time at our hotel and you look forward to your next stay with us. Guest Services
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$51 - $98 (Based on Average Rates for a Standard Room)
platino hotel santiago
CaribbeanDominican RepublicSantiago ProvinceSantiago de los Caballeros
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Frequently Asked Questions about Platino Hotel & Casino
Which popular attractions are close to Platino Hotel & Casino?
Nearby attractions include Monumento a los Heroes de la Restauracion (0.7 miles), Barajando Bar (0.6 miles), and Bader Antonio Fadul de los Santos (0.5 miles).
What are some of the property amenities at Platino Hotel & Casino?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Platino Hotel & Casino?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Platino Hotel & Casino?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Platino Hotel & Casino?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Platino Hotel & Casino?
Conveniently located restaurants include Noah Restaurant, El Tablon Latino, and Square One Cafe.
Does Platino Hotel & Casino have an airport shuttle?
Yes, Platino Hotel & Casino offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Platino Hotel & Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does Platino Hotel & Casino offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Platino Hotel & Casino?
The staff speaks multiple languages, including English, Spanish, and French.
Does Platino Hotel & Casino have any great views?
Yes, guests often enjoy the city view available here.