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Hodelpa Gran Almirante Hotel & Casino

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Avenida Estrella Sadhala, Santiago de los Caballeros 51000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (190)
Room & Suite (37)
Pool & Beach (34)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 11/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 13 hotels in Santiago de los Caballeros
Location
Cleanliness
Service
Value
Travelers' Choice

Finding an ideal luxury hotel in Santiago de los Caballeros does not have to be difficult. Welcome to Hodelpa Gran Almirante Hotel & Casino, a nice option for travelers like you.

The rooms offer a flat screen TV, air conditioning, and a minibar, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.

Gran Almirante features room service and a concierge. In addition, as a valued Hodelpa Gran Almirante Hotel & Casino guest, you can enjoy a pool and free breakfast that are available on-site. Guests arriving by vehicle have access to free parking.

Given the close proximity to Catedral de Santiago Apostol (1.7 mi), guests of Gran Almirante can easily experience one of Santiago de los Caballeros' most popular landmarks.

While in Santiago de los Caballeros, you may want to check out some of the restaurants that are a short walk away from Hodelpa Gran Almirante Hotel & Casino, including Barttola Brasserie (0.4 mi), Mr. Grilled (0.6 mi), and Saga Restaurant & Cigar Club (1.0 mi).

Should time allow, Centro Leon, Monumento a los Heroes de la Restauracion, and Centro De Convenciones Y Cultura Dominicana UTESA are some popular attractions that are within walking distance.

Hodelpa Gran Almirante Hotel & Casino puts the best of Santiago de los Caballeros at your fingertips, making your stay both relaxing and enjoyable.

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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Casino and Gambling
Free airport transportation
Business Center with Internet Access
Parking
Wifi
Hot tub
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
Spanish

Location

Full view
67Somewhat walkable
Grade: 67 out of 100
45Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
748Reviews12Q+A100Room tips
Traveler rating
  • 508
  • 153
  • 51
  • 24
  • 12
Time of year
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Language
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Popular mentions
Vacation401278 wrote a review Jun 6
1 contribution
I was very impressed by this hotel. How the managers handled a complained I had for the room I was given first, they didn’t stop until they fulfilled my request. The best of the best. I want to go back, their food is very good, rooms are very clean and the hotel is located in a very good area of the city. One of the best hotel I have been and I been in many hotels from Europe, Asia, and Latin America., everywhere. Thank you Gran Almirante
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Review collected with Tripadvisor’s Reputation Pro
Date of stay: May 2021
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Response from Hodelpa Hotels, Otros at Hodelpa Gran Almirante Hotel & Casino
Responded 1 week ago
Greeting Mr. Vacation401478: Thank you so much for taking the time to share your amazing review with us and our future visitors. We are pleased to hear you enjoyed our very clean rooms, the food in the restaurant and our perfect location. It’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind regards, Lourdes De La Rosa General Manager
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dbrowne339 wrote a review May 2021
1 contribution
Great facilities and amenities. Courteous staff. Great breakfast that was included. I appreciated the van shuttle to the airport. I liked the caution regarding Covid. I would definitely recommend the hotel and stay there again.
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Review collected with Tripadvisor’s Reputation Pro
Date of stay: May 2021
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Response from Hodelpa Hotels, Otros at Hodelpa Gran Almirante Hotel & Casino
Responded 3 weeks ago
Greeting Mr. / Mrs. dbrowne339 : Thank you very much for taking the time to share your lovely Hodelpa Experience with us and our future visitors. We are pleased to hear that you enjoyed our great facilities, amenities, the great breakfast buffet and the services from our courteous staff, it’s something our staff takes great pride in, so we value your feedback. Once again thank for your review and for recommend us, we hope you to see you soon. Warmest regards, Lourdes De La Rosa General Manager
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cmillo2010 wrote a review May 2021
West New York, New Jersey1 contribution
Originally booked with Holdepa Centro plaza they were closed down and I didn’t know. Checked in spoke to the manager eventually, very nice person and upgraded the room. I still wasn’t happy, so I spoke with front desk to get a menu for room service. I ordered food and I expected to pay 850 dominican pesos but ended up spending 1,800 pesos because the price of their food went up and that I was told I was looking at the wrong menu. I will never stay here again, it was misleading the whole time.
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Review collected with Tripadvisor’s Reputation Pro
Date of stay: May 2021
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Response from Hodelpa Hotels, Otros at Hodelpa Gran Almirante Hotel & Casino
Responded 4 weeks ago
Greeting Mr. cmillo2010: Thank you very much for taking the time to write a review about your experience. We are delighted to know that you received and very nice service from our Front Desk Manager. We sincerely apologize for the inconveniences you encountered with the Room Service menu. We can assure you that we take very seriously comments like yours and we share them with all the parties involved. We do hope that you will give us a chance to have you again as a guest in the future. Sincerely Lourdes De La
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Yudelka A wrote a review Apr 2021
Bronx, New York16 contributions
+1
I grew up in Santiago but this was my first stayed. Let tell you that this hotel is great. The rooms are impecable. The new COVID standards are outstanding. The food by the restaurant close to the elevator was amazing. The breakfast is included and it was amazing. The personnel is so polite and helpful. I got a massage and the lady was amazing I came back to the states feeling like new. Even my shoulder and neck pain went away. I live the security in the hotel. I was amazed. As a native I should feel proud with a place like this that offers such amazing service. I will definitely visit more often. I don’t care if my grandma gets mad that I didn’t stayed with her. The hotel was worthy. I can see her when she visits the states. LOL
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Date of stay: April 2021Trip type: Traveled as a couple
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Response from Hodelpa Hotels, Otros at Hodelpa Gran Almirante Hotel & Casino
Responded Apr 26, 2021
Greeting Mrs. Yudelka, A: Thank you so much for share your lovely Hodelpa experience with us and the TripAdvisor community. We are pleased to hear that the hotel blows you away, for the impeccable rooms, our Covid 19 protocols, breakfast buffet, and the amazing customer service from our polite staff. It is something our staff takes great pride in, so we value your feedback Once again thank for your review and for choosing our hotel. ! We hope to see you soon ! Warmest regards, Lourdes De La Rosa General Manager
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Leo W wrote a review Apr 2021
4 contributions4 helpful votes
Having the worst experience in customer service ever, having to call 4 times to front desk to ask for a menu in a restaurant, which I was told during checking in that was open until 1am, no one could help me or transfer a call to the right department, hanging up on me multiple times. Going down to speak with someone in the front desk asking to speak to a Reception Manager and GIOVANNI, one of the from desk sent me to the security, with sarcasm all the time tried to fool me and disrespectfully disregard my concern. When transferred no one in the other side of the phone spoke or knowledge my call or identify himself on the phone, and I was transferred yo room service when I never ask for. Why the lack of everything n a place which call itself a luxury spot, why offer information during check in when isn’t verified or not accurate. The representatives don’t know the day that the guest had and why the guest are not helpful at all. Me being Dominican I am embarrassed of the service of this place and if they treated me that way, how could they treat other nationalities. Shame on the actions and the way how they disrespected a simple request as to see the menu of the restaurant which was open at that time. I work for a company which brings a lot of business everyday to this hotel, but I think is time to pass the message about how really they treat customers.
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Date of stay: April 2021Trip type: Traveled on business
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Response from Hodelpa Hotels, Otros at Hodelpa Gran Almirante Hotel & Casino
Responded Apr 5, 2021
Greeting Mr. Leo W: Thank you very much for taking the time to write your review from your recent stay, we sincerely apologies for your Experience with the service while staying with us. We can assure you that we take very seriously comments like yours and we share them with all the parties involved to ensure that all our services be according to our quality standard, because our goal is to serve with love, for making the guests experience memorable in each stay. We do hope that you will give us a chance to have you again as a guest in the future. Sincerely, Lourdes De La Rosa General Manager
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PRICE RANGE
$174 - $230 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hodelpa gran almirante hotel santiago, hodelpa gran almirante hotel and casino, gran almirante
LOCATION
CaribbeanDominican RepublicSantiago ProvinceSantiago de los Caballeros
NUMBER OF ROOMS
152
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Frequently Asked Questions about Hodelpa Gran Almirante Hotel & Casino
Which popular attractions are close to Hodelpa Gran Almirante Hotel & Casino?
Nearby attractions include Ocean World Adventure Park, Puerto Plata (0.5 miles), La Fábrica Cigar Store (0.3 miles), and Imbert Park (0.6 miles).
What are some of the property amenities at Hodelpa Gran Almirante Hotel & Casino?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hodelpa Gran Almirante Hotel & Casino?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hodelpa Gran Almirante Hotel & Casino?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hodelpa Gran Almirante Hotel & Casino?
Yes, free parking is available to guests.
What are some restaurants close to Hodelpa Gran Almirante Hotel & Casino?
Conveniently located restaurants include KGB Kitchen Gallery Bistro, Ocio Gastropub, and Pedro Restaurant.
Are there opportunities to exercise at Hodelpa Gran Almirante Hotel & Casino?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hodelpa Gran Almirante Hotel & Casino have an airport shuttle?
Yes, Hodelpa Gran Almirante Hotel & Casino offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hodelpa Gran Almirante Hotel & Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does Hodelpa Gran Almirante Hotel & Casino offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Is Hodelpa Gran Almirante Hotel & Casino accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.