We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Matum Hotel & Casino

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Matum Hotel & Casino
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

78 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 57: English reviews
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

So let me start saying that it's not the best hotel but it's not the worst. Definetely not for big families or for persons with special needs (wheelchairs, elderly, etc) or for people that want to feel like an hotel of $300 a night when you pay $68. This place is for couples or singles that want to have a... More 

Helpful?
Thank jucatra79
Cabarete, Dominican Republic
Level Contributor
218 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
3 of 5 stars Reviewed July 14, 2016 via mobile

I've stayed at Matum Hotel & Casino several times over the past few years when in business in Santiago. Rooms are good size and clean but value has decreased with quite an increase in room rates. Our room had two queen size beds. Decor was simple but pleasing to the eye. Mattress was comfortable. Unfortunately, the room was too cold... More 

Helpful?
Thank Expat-in-Cabarete
New York, New York, United States
Level Contributor
6 reviews
6 hotel reviews
3 of 5 stars Reviewed July 2, 2016 via mobile

A good( not excellent ) 2 star hotel on US terms . Typical with smaller hotels in Latin America . You call make reservation agree on a price and when you get to the hotel the price changes . Exactly what happened in this case . The guy who made the reservation agreed on $51 including all taxes ( twice... More 

Helpful?
Thank Benny G
Level Contributor
3 reviews
1 of 5 stars Reviewed June 11, 2016

We were a group of three visiting Jade. We were sited at the end near a game room for kids. I do believe this is a good idea, but it does need rules. There was kids screaming and yelling with no control. We had to asked to be moved to another table. I asked a few questions to the waitress... More 

Helpful?
Thank Noel L

Travelers are raving about these Santiago de los Caballeros hotels

New York City, New York
1 review
3 of 5 stars Reviewed June 4, 2016

perfect location ! i did not understand why the tax almost double the price for the nightly rate, noise was umbearable, day and night. at night noise from disco and daytime coming from the construction. it was ok since i had to spend 1 night. i cant imagine spending a week

Helpful?
Thank alland007
Perth, Australia
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 10, 2016 via mobile

Started ok. Nice front desk and concierge which directed me to nice little eatery on the right. Room was old style but shower was poor .. leaks all over. The deal killer was the thumping bass music from 12am all the way till 530am .. it was nuts. Stay away unless you want to boogey all night in bed.

Helpful?
Thank StanleyAUS
Te Puke
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 27, 2016

The Matum Hotel had well appointed good size rooms. The breakfast (included) was much more than expected. The adjoining Casino was no great attraction - tired and not particularly welcoming. The hotel is centrally located within walking distance of the historic square and downtown. Staff were very helpful in organising onward travel (I was catching the bus to Cap Haiten).

Helpful?
Thank anakintalldog
Tea, South Dakota
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 8, 2016

Many of the staff speak English and especially bellmen were fun. Big breakfast and free. Wifi was free and OK. Did not have a pool or sitting area inside. The rooms are very basic, but clean and fine. The street is noisy and may want to request a room away from the Casino, unless that's why you are there. It's... More 

Helpful?
Thank BBLUMERSD
New York City, New York
1 review
4 of 5 stars Reviewed February 22, 2016 via mobile

So even after reading positive and negative reviews for this hotel located in the heart of Santiago, Dominican Republic. I booked and stayed with my group of 27+ and I do agree with previous reviews on the noise complaint. However the first night addressed it to hotel main boss and some positive results were made to reduce noise level. Overall... More 

Helpful?
Thank Rafael L
Chalong, Thailand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 1, 2016

Although the location is good for a visit and the staff are nice and helpful, if you are in a room near the disco, it is UNBELIEVABLY NOISY! You will NOT be able to sleep. It is like having the disco in your room. The window was vibrating from the noise. I was in room 237. I am sure the... More 

Helpful?
1 Thank mgmt06
Questions? Get answers from hotel staff and past guests. Ask a question

103 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (65)
Viewed
Hotel & Grounds (22)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (14)
Viewed
Bathroom (6)
Viewed
Family/Play Areas (1)
Viewed
Business Center/Function Rooms (1)
Viewed
Dining (2)
Viewed
View from Room (1)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (38)
Viewed
Hotel & Grounds (3)
Viewed
Business Center/Function Rooms (13)
Viewed
Family/Play Areas (1)
Viewed
Dining (5)
Viewed
Room/Suite (15)
Viewed
Bathroom (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Santiago de los Caballeros hotels
1.0 mi away
Hodelpa Gran Almirante Hotel & Casino
Hodelpa Gran Almirante Hotel & C...
#1 of 9 in Santiago de los Caballeros
4.5 of 5 stars 279 reviews
0.6 mi away
Hotel Platino
Hotel Platino
#4 of 9 in Santiago de los Caballeros
4.0 of 5 stars 118 reviews
0.6 mi away
Hodelpa Centro Plaza Hotel
Hodelpa Centro Plaza Hotel
#3 of 9 in Santiago de los Caballeros
4.0 of 5 stars 207 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Aparta Hotel Jardines Metropolitanos
Aparta Hotel Jardines Metropolit...
#9 of 9 in Santiago de los Caballeros
2.5 of 5 stars 8 reviews
2.0 mi away
Hodelpa Garden Court
Hodelpa Garden Court
#2 of 9 in Santiago de los Caballeros
4.0 of 5 stars 133 reviews
1.1 mi away
Hotel Los Jardines
Hotel Los Jardines
#5 of 9 in Santiago de los Caballeros
3.5 of 5 stars 43 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Matum Hotel & Casino is located in the beautiful city of Santiago de los Caballeros. Only about 30 minutes from the Cibao International Airport. Surrounding the hotel are attractions such as Memorial and Museum to the Heroes of the Restoration and Historical Museum of Fort San Luis, Gran Teatro del Cibao. Also nearby are Cathedral of Santiago and Armando Bermudez. The hotel has two restaurants and a bar, or lounge room. You can enjoy breakfast. Recreational amenities include Internet access free wifi. Business travelers will enjoy a business center and meeting rooms. The staff can arrange tour assistance ticket. Additional amenities include a casino, oriental food restaurant, outdoor pool, bar and nightclub. Parking is complimentary for guests on the premises. ... more   less 

Additional Information about Matum Hotel & Casino

Address: Ave. Las Carreras #1 | Santiago de Los Caballeros, Santiago de los Caballeros 0809, Dominican Republic
Location: Caribbean > Dominican Republic > Santiago Province > Santiago de los Caballeros
Price Range: $65 - $75 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Matum Hotel & Casino 3.5*
Number of rooms: 41
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Booking.com, Orbitz, Priceline, Agoda, Hotels.com, Travelocity and Odigeo so you can book your Matum Hotel & Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Matum Hotel And Casino
Matum Hotel Santiago
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay