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West Highland Hotel

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Davies Brae, Mallaig PH41 4QZ Scotland
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Traveler (392)
Room & Suite (164)
Dining (71)

About

#1 of 3 hotels in Mallaig
Location
Cleanliness
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Value
The West Highland Hotel is located in the fishing village of Mallaig on the West Coast of Scotland and is just a 5 minute walk from the railway station and ferry port. It enjoys the most amazing views over the islands of Skye, Rum and Eigg and is the perfect location to enjoy a restful holiday away from it all.
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Full view
Property amenities
Free parking
Free internet
Restaurant
Hiking
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Baggage storage
Non-smoking hotel
Street parking
Public wifi
Breakfast buffet
Kids' meals
Snack bar
Special diet menus
Outdoor furniture
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Room features
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Hair dryer
Room types
Ocean view
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English
842Reviews7Q+A100Room tips
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Lesley S wrote a review Jun 14
17 contributions4 helpful votes
+1
Having camped in Arisaig the previous night and a great (but windy) day out in Gulvain, a wee overnight at the West Highland Hotel was exactly what was needed! Confirmation emails in advance allowed me to check-in before arrival making the process at the hotel quicker and limiting the time spent at reception. Covid mitigation signage was visible throughout the hotel and check-in was easy with covid instructions also communicated. Breakfast orders were taken at night for the following morning to reduce contact with staff. My room was lovely (and had a bath - absolute bliss after a long, cold walk!). Brilliant views out to sea (although the weather tried hard to ruin them!) Guidance was available in the room with more covid instructions re room cleaning, breakfast and check-out. So good to see the hotel taking these precautions and communicating in a nice way. I’d pre-booked dinner in The Terrace and it didn’t disappoint! Well spaced out and staff explained how service would work. Food came quickly and was amazing... freshly caught seafood and a dessert to die for! A restful night’s sleep followed by breakfast, just as I’d ordered. Reopening during changing covid restrictions must be tricky but the hotel was clean, felt safe and staff were friendly and explained clearly how service would work. The usual high standards from the hotel! Looking forward to my next trip!
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Date of stay: June 2021Trip type: Traveled solo
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Cariadda wrote a review Jun 13
North Wales, United Kingdom63 contributions67 helpful votes
+1
We booked here as it was advertised as an upmarket hotel. The lobby was lovely and gave a warm and cosy first impression. Lots of tartan, leather chairs and ornaments. We were put in room no1. What a disappointment! The room was decorated with drab colours and chipped black paintwork which gave it a depressing feel. Twin beds, one of which sloped to one side, a brown wooden wardrobe and desk, ran along the wall at the side of one bed with minimal room to move. A nail was sticking out of the side of the mirror and the TV did not work. We were told in reception to wiggle the receiver dish in order to get a signal. After trying this with no success we gave up! The following day the receiver had been replaced but again this did not work, so no TV for the duration of our stay. Two paper cups, 2 teabags and 4 sachets of milk were all that was provided for refreshment. A travel kettle was provided but we had to take the whole appliance, base too to the bathroom sink to fill it. This was rather cumbersome. The bathroom had a good shower with plenty of hot water and Clean towels but nowhere to hang them near by while showering. There were no tumblers for storing and rinsing while toothbrushing. A hairdryer which was powerful and did the job was provided but the pat testing was overdue by 17 months. Basic health and safety!!! We had a reasonably good view of the docks from our room. We had pre booked a table in the restaurant and were seated at a table in the corner near the entrance, despite there being numerous free tables with a view of the bay which were vacant and remained so during our visit. We both ordered the steak and ale pie which was fairly tasty but the accompanying vegetables were barely warm and there was no gravy. I ordered the Scottish mess which was supposed to have a honey and whisky sauce. Not so it was basically cream, one or two strawberries which had not been hulled and a strawberry sauce. Needless to say we didn’t choose to eat here again On the whole the staff were very pleasant and the breakfast was really good if a little greasy. Rooms were not serviced due to COVID. This hotel is overpriced for the value of service and comfort of rooms. Not payment for your stay is taken when you check in!!!!
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Date of stay: June 2021
Rooms
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Room Tip: Don’t choose room 1
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Sean C wrote a review Jun 13
Edinburgh, United Kingdom1 contribution
Location - close to station - up a steep hill and lots off steps from main street. Reception and check in - efficient Room - on 2nd floor, bed comfortable and room was clean. Dinner at the Terrace was lovely - however the service was basic at best. Breakfast next morning - very basic and the lady serving would benefit on the basics of customer service - my meal was virtually chucked at me. Check out - no smile, no service - disappointed with the overall experience sadly,
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Date of stay: June 2021
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Lesley D wrote a review Jun 1
8 contributions2 helpful votes
Enjoyed a few drinks in the sunshine. Beautiful elevated location with views of the islands. The service was very slow. Despite having a button on the table to press for service, we had to press this a few times before anyone came. The young girl was very busy, and very apologetic, she would say, “be with you in a minute” as she rushed passed. A sunny bank holiday weekend, should have had more staff.
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Date of stay: May 2021Trip type: Traveled as a couple
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J0HNG67 wrote a review May 2021
Glasgow, United Kingdom142 contributions19 helpful votes
We had a couple of nights in the hotel. Covid rules were changing (again) so we made an allowance for staff getting up to speed with new requirements. We were B&B with breakfast being pre-booked the night before for set times the next morning but it was a big disappointment. Those we spoke to had the same opinion that it was very dry and quite tasteless. A few tomatoes or a splash of beans would have helped. We had to keep asking for basics like milk and condiments. The room we had was very basic which wasn't the end of the world but not worth the money. We had paid the standard rate but other rooms appeared a lot nicer and roomier. One good point was staff were very friendly and helpful.
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Date of stay: May 2021
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PRICE RANGE
$86 - $130 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
west highland mallaig
LOCATION
United KingdomScotlandScottish HighlandsLochaberMallaig
NUMBER OF ROOMS
40
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Frequently Asked Questions about West Highland Hotel
Which popular attractions are close to West Highland Hotel?
Nearby attractions include Mallaig Heritage Centre (0.1 miles), Chlachain Inn (0.03 miles), and Haggard Alley (0.07 miles).
What are some of the property amenities at West Highland Hotel?
Some of the more popular amenities offered include an on-site restaurant, free parking, and breakfast buffet.
What food & drink options are available at West Highland Hotel?
Guests can enjoy an on-site restaurant and a snack bar during their stay.
Is parking available at West Highland Hotel?
Yes, free parking and street parking are available to guests.
What are some restaurants close to West Highland Hotel?
Conveniently located restaurants include The Bakehouse, The Cabin, and Cornerstone Restaurant.
Is West Highland Hotel located near the city center?
Yes, it is 0.1 miles away from the center of Mallaig.
Are pets allowed at West Highland Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to West Highland Hotel?
Many travelers enjoy visiting Our Lady of Perpetual Succour and St. Cumin's RC Church (2.6 miles).
Does West Highland Hotel have any great views?
Yes, guests often enjoy the harbor view available here.