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Wookey Hole Hotel

Traveler (406)
360
Panoramas (10)
Video (2)

About

Location
Cleanliness
Service
Value
Ideally placed in the heart of Somerset, the Wookey Hole Hotel can boast luxury accommodation in picturesque surroundings. Wookey Hole is 2 miles from the medieval city of Wells and 20 miles from Bath and Bristol. Whether you’re thinking of a family break, a romantic night away, a group stay or looking for a unique wedding venue, look no further..! Wookey Hotel features: Free broadband WiFi connection. An elegant bar and restaurant, Easy access to the rest of Wookey Hole’s attractions, Free car parking, The chance to spend more time enjoying a beautiful area of South West England, rich in history and entertainment.
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Property amenities
Free parking
Free wifi
Bar / lounge
Books, DVDs, music for children
Kids activities
Fax / photocopying
Baggage storage
Non-smoking hotel
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Room features
Bridal suite
Suites
Desk
Telephone
Wake-up service / alarm clock
Flatscreen TV
DVD / CD player
Hair dryer
Good to know
HOTEL CLASS
Languages Spoken
English
Hotel links
Visit hotel website
1,280Reviews
10Q+A
100Room tips
Traveler rating
  • 457
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  • 235
  • 66
  • 54
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Popular mentions
We recently stayed at the Wookey Hole hotel. Because of my wife's disability we needed a shower in the bathroom and preferably walk-in. On the booking website it confirmed that: “The spacious rooms at the Wookey Hole Hotel all feature flat-screen TV, DVD players, and artwork
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Response from WookeyHole, Manager at Wookey Hole Hotel
Responded yesterday
Dear John186291, Thank you for taking the time to review the hotel. We are sorry to hear you feel we discriminated against you whilst staying with us. I want to confirm that you booked via an agent and on that website, it did state the room did not include a shower. The room only had a bath. Our team tried to move you, however, this was a busy day on site and we had no other rooms available. We were unable to downgrade and move any of the other guests. Your comments in relation to customer care and customer service will be raised with our operations manager. The room you stayed in was an accessible room, this room was built to the standard of building regulations in 2010. As you may not be aware this does include the room amenities, such things included in this are: sink height and type, mirror height, handrails, bath type etc. Thank you again for taking the time to review us, we are glad you found the beds comfortable and the hotel clean. We do hope to see you again in the future, Regards Wookey Hole
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Hotel's Favorite
Wow what an amazing friendly hotel. Staff were incredibly friendly and helpful. Nothing was too much of an effort. The rooms were light and airy and incredibly clean, as was the rest of the hotel. Beds were lovely and comfortable. Whilst it is classed as a family hotel we stayed
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The hotel is right next to Wookey hole caves. The positives ; Superb helpful reception staff. My wife had a bad cold and requested a lemon to have with hot water. It was cut in half and handed to me free of charge. Very comfortable, clean and quiet room. The negatives : Bar was
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+1
We were originally due to stay in February but due to the snow, we were requested to move our stay, which we happily did. The location is perfect for a Wookey Hole visit and has free car parking. It’s easily reachable from Wells and it was super value to include breakfast and
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Great location for Wookey hole and Cheddar Gorge which was not too far away. Clean spacious rooms and comfy beds. Small bar and restaurant available. Easy check in with staff and a free car park. Good stay had.
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Previous
PRICE RANGE
$56 - $122 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandWookey Hole
NUMBER OF ROOMS
58
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