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The Black Swan Hotel

Certificate of Excellence
Market Place, Helmsley YO62 5BJ, England
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1,103 Reviews from our TripAdvisor Community

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Showing 1,101: English reviews
Leeds, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Called in for lunch and both had the special- ploughman's platter, which consisted of pork pie ( pork& apple, Pork & black pudding or plain pork) with a slab of cheese, bread and buuter plus home made picallili and balsamic pickled onions. Garnishes were celery and apple.YUM! Tea and coffee the whole thing for just £28 - give it a... More 

Helpful?
Thank zakpuss
Black_Swan_Hotel, Guest Relations Manager at The Black Swan Hotel, responded to this review

We're so pleased that you enjoyed your visit for lunch and we hope to see you again soon. More 

Burford, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed as a family for three nights - comfortable beds, plenty of space, good showers, lovely staff and delicious food. Breakfasts are plentiful with a range of fresh juices, cereals, fruit, ham, cheese, bread, pastries and cooked - certainly set us up for the day! Dinner is a more formal and elaborate affair - lovely to dress up for and... More 

Helpful?
Thank Fifield76
Black_Swan_Hotel, Guest Relations Manager at The Black Swan Hotel, responded to this review

Following your recent break at the hotel, we're delighted to hear you had a lovely time and enjoyed all aspects of your stay, from the delicious food to the lovely staff, and we look forward to welcoming you all back again in the future. More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Amazing!!!! The food in the gallery restaurant is absolutely stunning and of Michelin star quality in my opinion. The staff are very friendly, helpful and always very pleasant! When at the black swan I always feel at home, sitting in the lounge areas in the comfy sofa's are the best place to be! It is just fabulous there, I enjoy... More 

Helpful?
Thank Rachael N
Black_Swan_Hotel, Guest Relations Manager at The Black Swan Hotel, responded to this review

Thank you so much for your lovely comments, we're absolutely delighted that you always enjoy every minute of your time with us and are made to feel right at home, and we shall look forward to seeing you again in the near future. More 

Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed here for a wedding wknd. As a venue for a wedding it was superb and the service the staff offered was truly faultless. Incredibly helpful and it is clear that they really put a lot of thought in to everything they do. We will definitely visit this hotel for a family weekend at another point. The area is... More 

Helpful?
Thank Hculver
Kirkbymoorside, United Kingdom
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

This is not an inexpensive restaurant but we enjoyed a very pleasant meal with our friends. The food is very good but if you have a large appetite you may wish to consider ordering some additional vegetables, chips, potatoes etc. The style is not quite nouvelle cuisine but portions can be on the smaller side. The service was excellent and... More 

Helpful?
Thank Landsburgh
Leeds, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The staff were very friendly and welcoming right from the start and made us feel at home. We were also greeted with a glass of champagne and a sweet treat, which was delicious. Our room was perfect and had everything we needed. We decided to go for the 8 course taster menu, which tasted incredible and the staff took the... More 

Helpful?
Thank Melsterj
Leeds, United Kingdom
Level Contributor
79 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in the suite for a night overlooking the church and the town square. You get a lounge with extra TV but a smaller bedroom which is great for those who plan to stay a few days or want something a little special. The bed was really comfy and we sleep really well. It was also very quiet and... More 

Helpful?
Thank fairplay666
Solihull, United Kingdom
Level Contributor
199 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
4 of 5 stars Reviewed 1 week ago

A nice hotel with comfortable rooms, good facilities and a superb, fine dining restaurant. Quite expensive for what it offers though given the rural location. Superb, very high quality breakfast. Beautiful garden. However, the hotel should have informed us that they were catering for 2 weddings during our 2 night stay. Clearly, the kitchen staff were hard pressed to keep... More 

Helpful?
Thank Roland J
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed visited here briefly for one night in December the rooms are small but nice comfy and food very nice too plentiful very filling and Gr8 customer care service With a smile very nice stay choice of food was good and Helmsley is a little bit like Skipton or Richmond also in Yorkshire. Nice little market town WI everything... More 

Helpful?
Thank simoneclare
Billingshurst, United Kingdom
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We were visiting the Black Swan Hotel because it was a convenient mid-way point to meet a friend travelling from Harrogate, while we travelled from the North Yorkshire coast where we were staying near Whitby. As we had two bassets in tow, the Swan we were told would be perfect as it was dog-friendly. Entering the lounge area we were... More 

Helpful?
Thank John5550
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located in one of Yorkshire's prettiest market towns, The Black Swan in Helmsley is a superb historic inn, turned boutique hotel. Dating back to the C15th the hotel, rich in history and charm, blends antiques with classic contemporary design creating the perfect place for a relaxing break. With its own 3 AA rosette restaurant and award winning tearoom, The Black Swan Hotel provides the perfect backdrop for a romantic getaway and a chance to escape the everyday stresses and strains. ... more   less 

Additional Information about The Black Swan Hotel

Address: Market Place, Helmsley YO62 5BJ, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Helmsley
Price Range: $151 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Black Swan Hotel 4*
Number of rooms: 45
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Also Known As:
Black Swan Helmsley
Black Swan Hotel
The Black Swan Hotel Helmsley, England
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