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7/30/2017 7/31/2017
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    The Black Swan Hotel

    Market Place, Helmsley YO62 5BJ, England
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    7/30/2017 7/31/2017
    Lock in the lowest price from our partners
    $157
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    Traveler (250)
    Room & Suite (42)
    Dining (33)
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    1,334 reviews
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    Overview
    • Excellent59%
    • Very good24%
    • Average10%
    • Poor5%
    • Terrible2%
    Travelers talk about
    “tea room” (103 reviews)
    “afternoon tea” (151 reviews)
    “feature room” (27 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Multilingual Staff
    Pets Allowed
    Wheelchair access
    Conference Facilities
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Feversham Arms Hotel & Verbena Spa
    1,334 reviews
    #4 of 4 hotels in Helmsley
     
    The Feathers Hotel
    707 reviews
    #3 of 4 hotels in Helmsley
     
    The Royal Oak Hotel
    376 reviews
    #1 of 4 hotels in Helmsley
     
    The White Swan Inn
    668 reviews
    #1 of 3 hotels in Pickering
     
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    Rooms
    Jul 30Jul 31
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,562)
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    1 - 5 of 1,560 reviews

    Reviewed yesterday

    Wes spent just a Saturday night here, a group of 6, to celebrate a 50th birthday. Let's no beat around the bush. This hotel is far too expensive for the quality of service, food and rooms. We have traveled extensively in the UK and abroad,...More

    Thank T5P1LOT
    Reviewed 3 days ago

    A slight issue at booking but rapidly sorted by reception. Checking in straight forward, easy to park, lovely room, top floor overlooking market square which did make it a little noisy but the view made it worthwhile. Clean, well decorated, nice toiletries, lovely touches which...More

    1  Thank JillChester
    Response from Black_Swan_Hotel, Jayne Potter, Marketing Manager at The Black Swan HotelResponded yesterday

    Dear JillChester Thank you for your lovely review and feedback following your recent stay at The Black Swan Hotel. I’m delighted to read that you enjoyed all aspects of your stay with us. As you rightly state, Helmsley is a beautiful town, and we are...More

    Reviewed 3 days ago

    An excellent stay as usual. We had afternoon tea in the lounge. This was beautifully set out & plenty to eat between the two of us. This trip was a present from our daughter. Had a lovely time. If there was a downside, it was...More

    Review collected in partnership with this hotel
    Thank jacquig570
    Response from Black_Swan_Hotel, Jayne Potter, Marketing Manager at The Black Swan HotelResponded 2 days ago

    Dear jacquig570 Thank you for your feedback following your recent visit to The Black Swan Hotel. I’m really pleased to read that you enjoyed your return visit to the hotel and that you had an excellent stay. Afternoon tea is definitely a highlight at The...More

    Reviewed 5 days ago via mobile

    A birthday treat, served in the beautiful gardens by caring staff. A glass of bubbly followed by an appealing assortment of dainty sandwiches, scones with jam and cream, dainty pastries and decedent chocolate delicacies. The tea was made with real leaves served with the long...More

    Thank Elizabeth W
    Response from Black_Swan_Hotel, Jayne Potter, Marketing Manager at The Black Swan HotelResponded 2 days ago

    Dear Elizabeth W Thank you for your lovely feedback following your visit to The Black Swan Hotel for Afternoon Tea. I’m delighted to read that you had an enjoyable experience. Our gardens are definitely a hidden gem and a beautiful place to relax on a...More

    Reviewed 5 days ago

    Lovely, quiet room with a large comfortable bed. Nice ambience in the bar in the evening. Perfect breakfast. Great location in Helmsley and car parking available at the rear of the hotel. Good location for the North York Moors for accessing coast and country.More

    Review collected in partnership with this hotel
    Thank Laura B
    Response from Black_Swan_Hotel, Jayne Potter, Marketing Manager at The Black Swan HotelResponded 2 days ago

    Dear Laura B Thank you for your kind comments following your recent visit to The Black Swan Hotel. I am really pleased to read that you enjoyed your stay with us, and that you found all aspects of your stay from the location of the...More

    Feversham Arms Hotel & Verbena Spa
    1,334 reviews
    #4 of 4 hotels in Helmsley
     
    The Feathers Hotel
    707 reviews
    #3 of 4 hotels in Helmsley
     
    The Royal Oak Hotel
    376 reviews
    #1 of 4 hotels in Helmsley
     
    The White Swan Inn
    668 reviews
    #1 of 3 hotels in Pickering
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Dry Cleaning
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Laundry Service
    • Multilingual Staff
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • $138 - $367 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 45
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Expedia, Orbitz, Travelocity, TripOnline SA, Cheap Tickets and Hotwire so you can book your The Black Swan Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Yorkshire >
    • North Yorkshire >
    • Helmsley
    • Also Known As
    • Black Swan Helmsley ,
    • Black Swan Hotel ,
    • The Black Swan Hotel Helmsley, England
    Add Photo Photos
    Traveler (250)
    Room & Suite (42)
    Dining (33)
    Hotel & Grounds (183)
    Bathroom (12)
    Business Center & Event Rooms (1)
    Nearby
    Sponsored by:
    The Royal Oak Hotel
    376 reviews
    .05 miles away
     
    Feversham Arms Hotel & Verbena Spa
    1,334 reviews
    .09 miles away
     
    The Feathers Hotel
    707 reviews
    .04 miles away
     
    Nearby Restaurants
    The Cocoa Tree
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    Mannion & Co
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    .05 miles away
    Gepetto's
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    .07 miles away
    Scotts of Helmsley
    702 reviews
    .08 miles away
    Nearby Attractions
    National Centre for Birds of Prey
    970 reviews
    .70 miles away
    Helmsley Castle
    511 reviews
    .15 miles away
    Helmsley Walled Garden
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    .22 miles away
    Hunters of Helmsley
    73 reviews
    .04 miles away
    Ask a question
    Questions & Answers
    Vanessa L
    May 9, 2017|
    Answer Show all 2 answers
    Response from Black_Swan_Hotel | Property representative |
    Yes, we do provide Molton Brown shampoo, shower gel, and body lotion in all of our bedrooms. We hope to see you soon!
    0
    Votes
    Gill B
    August 11, 2016|
    Answer Show all 4 answers
    Response from Sue H | Reviewed this property |
    All the rooms are very spacious and very clean and tidy ...you will have a great stay at the Black Swan..And. The breakfast is delicious ..
    1
    Vote
    Mrscuda
    November 2, 2014|
    Answer
    Response from sclarke134 |
    The hotel has plenty of dog friendly rooms. Ask for one at the front.
    0
    Votes
    Room Tips
    "Stay somewhere else!"
    Read review
    "We had Room 7 which was on the side - very quite"
    Read review
    "The bedrooms featured in the pictures appeared to be of a higher standard than the one we had."
    Read review
    "room overlooking garden would be nice"
    Read review
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