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The Black Swan Hotel

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1,198 Reviews from our TripAdvisor Community

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Showing 1,196: English reviews
Yorkshire
Level Contributor
68 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed yesterday NEW

Annually we meet friends in a town in northern England and aim to visit a first class hostelry for lunch. There is no main restaurant open at lunchtimes in this famous hotel so we ate in the cafe and coffee shop. The menu is sparse as is the food. A great pity as their offering deserves to be better for... More 

Helpful?
Thank Newmillerdam
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

It's been about 14/15 years since we last visited and the hotel has moved with the times ! Gladly not too minimalist and wild gaudy wallpapers ! Still has charm . We were glad and surprised to get the same room ...number five at the front !lovely room , spacious , clean , stylish . But I have to say... More 

Helpful?
Thank Rocky B
Colyton, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Delightful setting, beautiful old building. Warm welcome from staff, beautiful spacious rooms. Dinner in the restaurant was delicious, breakfast also. Very efficient staff throughout. We will definitely return.

Review collected in partnership with this hotel

Helpful?
Thank Christine P
Sanibel Island, Florida
1 review
4 of 5 stars Reviewed 2 days ago NEW

Helmsley was a very interesting town, the hotel quaint, nearby abbeys , Byland, Rievaulx and Fountains werevery interesting and fascinating. Would love to return. However, driving on those narrow roads was harrowing.

Review collected in partnership with this hotel

Helpful?
Thank henryb627
Nottingham, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

Had a lovely couple of days at this hotel. The staff were lovely and made you feel very welcome. We only ate in the dining room one night as it was quite expensive for what we had. But overall really enjoyed our stay.

Review collected in partnership with this hotel

Helpful?
Thank P4763WRjoannaw
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just returned from an overnight break at this lovely hotel. We first visited Helmsley some years ago and loved the atmosphere of this little market town. Noticed The Black Swan, and since then, I had always wanted to stay there. We did so last night. Couldn't have been more pleased. Staff were attentive and friendly. We had a lovely room... More 

Helpful?
Thank Verna R
Manchester
1 review
4 of 5 stars Reviewed 2 days ago NEW

A very comfortable hotel and perfect for a weekend away with dogs. The staff were exceptionally friendly and helpful, especially when it came to arranging somewhere for us to eat with the dogs. The food in the restaurant is very good indeed and the dinner, bed and breakfast rate is well worth booking. Lots of lovely walks from the door... More 

Review collected in partnership with this hotel

Helpful?
Thank 761cwyc
Kent, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

no comment...but the restaurant ruined the stay. very small portions and the beef was off if we stayed again, we would not eat in the restaurant. There are other restaurants in the area that are really more value in food size , quality and reasonable cost

Review collected in partnership with this hotel

Helpful?
Thank 626garethw
Helensburgh, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed for a two day weekend break, the staff were extremely attentive, the hotel beautifully furnished and the room extremely comfortable. On a weekend break the only choice is dinner bed and breakfast. The evening menu is excellent but it is nouvelle cuisine which is not to everyone's taste, however there is something for everyone on the menu. Overall an... More 

Helpful?
Thank smeel t
York, United Kingdom
Level Contributor
145 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The Black Swan is a lovely looking old hotel in the heart of Helmsley. The decor is pleasant and the staff welcoming. Nice meal served piping hot and all left full and contented . One down side...the toilets downstairs need to be refurbished. Very tatty . Worth a visit.

Helpful?
Thank P G
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Located in one of Yorkshire's prettiest market towns, The Black Swan in Helmsley is a superb historic inn, turned boutique hotel. Dating back to the C15th the hotel, rich in history and charm, blends antiques with classic contemporary design creating the perfect place for a relaxing break. With its own 3 AA rosette restaurant and award winning tearoom, The Black Swan Hotel provides the perfect backdrop for a romantic getaway and a chance to escape the everyday stresses and strains. ... more   less 

Additional Information about The Black Swan Hotel

Address: Market Place, Helmsley YO62 5BJ, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Helmsley
Price Range: $177 - $373 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Black Swan Hotel 4*
Number of rooms: 45
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Also Known As:
Black Swan Helmsley
Black Swan Hotel
The Black Swan Hotel Helmsley, England
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