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The Black Swan Hotel

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1,141 Reviews from our TripAdvisor Community

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Showing 1,139: English reviews
Leeds, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed today NEW

Went for lunch at the tearoom side of the hotel. Old fashioned dinning room with oak panelling , all very charming but overpriced food. Had goats cheese and tomato tart -it was £13.50, no side salad just a small circle of flat pastry with max 1 tomato sliced on it and a 50p size round of goats cheese. I was... More 

Helpful?
Thank cml144
Norfolk, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

I would highly recommend this hotel for a wedding venue. We could not find fault with anything, and the food at the reception, (we had the afternoon tea), was exceptionly good....plenty of it, and so much to choose from.

Review collected in partnership with this hotel

Helpful?
Thank K2910TKpatriciaf
York, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

First stayed here in August 1979 on the night of our wedding so thought it would be a good idea to go here to celebrate our wedding anniversary. Wish I hadn't had the thought! I wasn't able to upgrade the room as they were fully booked but I did request a garden view. I was told this would be 'no... More 

Helpful?
Thank Steve6York
London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A dream stay at this wonderfull hotel with great service and lovely rooms. Dinner was very good and great service. Rooms on the front can be a little noisy on market days. Attention to details very high. Coffee in the tea room is really very expensive oddly... But highly recommended overall

Review collected in partnership with this hotel

Helpful?
Thank Olivier B
East Yorkshire
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Enjoyed another visit to the Black Swan for my mother-in-law's 80th birthday treat. We ate in the bar, as this is dog-friendly and we had our dog with us too, and enjoyed a tasty lunch with friendly service from all team members. We will be back!

Helpful?
Thank CharlieTaylor
Leeds, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

This was our first visit to Helmsley to attend the wedding of our close friends. What a beautiful place! Lots of character and beautiful stone buildings everywhere you look. The Black Swan Hotel is a truly stunning place with exposed wooden beams, lovely log fires (which I'm sure make the place very cosy in winter) and a colourful garden at... More 

Helpful?
Thank sspeed0208
York
Level Contributor
105 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We had visited Helmsley for the day as it is such a lovely place with lots of independent shops. We have often stopped for a drink sitting in the sun at The Black Swan. The staff make you feel welcome & nothing is too much trouble looking after our two well behaved dogs giving them a bowl of water &... More 

Helpful?
Thank CSYork
Sunderland, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

What an excellent night we had at the wonderful Black Swan Hotel in Helmsley in North Yorkshire on Thursday. The anniversary treat included Tilly the Westie. The dog friendly room included water bowel, doggie treats and dog blanket. Lovely.

Helpful?
Thank John F
Chesterfield, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

All good apart from ,service at breakfast, very poor, in fact chaotic, food going to wrong people, long waits for ordered coffee and tea, seemed to lack any management. We were there for a wedding so did not need restaurant in the evening, it would not have been a place of choice to eat after the mornings events. Poor experience... More 

Review collected in partnership with this hotel

Helpful?
Thank janej581
Kingston-upon-Hull, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

This was my second stay in 18 months at this hotel, last year I could not really fault it. This time I could not believe the amount of dogs allowed to stay in such a lovely hotel, last year I did not see any so did not realise that they allowed dogs.you could not move in the bar for dogs,... More 

Helpful?
Thank Dave A
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Located in one of Yorkshire's prettiest market towns, The Black Swan in Helmsley is a superb historic inn, turned boutique hotel. Dating back to the C15th the hotel, rich in history and charm, blends antiques with classic contemporary design creating the perfect place for a relaxing break. With its own 3 AA rosette restaurant and award winning tearoom, The Black Swan Hotel provides the perfect backdrop for a romantic getaway and a chance to escape the everyday stresses and strains. ... more   less 

Additional Information about The Black Swan Hotel

Address: Market Place, Helmsley YO62 5BJ, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Helmsley
Price Range: $140 - $369 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Black Swan Hotel 4*
Number of rooms: 45
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Also Known As:
Black Swan Helmsley
Black Swan Hotel
The Black Swan Hotel Helmsley, England
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