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The Black Swan Hotel

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The Black Swan Hotel
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1,375 Reviews from our TripAdvisor Community

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Showing 1,373: English reviews
Preston, United Kingdom
Reviewed 3 days ago NEW

We really enjoyed our stay, and we hope to return. Afternoon tea was very good though we would take it next time in the drawing room, as the tearoom can get quite hot and cramped. Very dog friendly hotel. May return with our dog.

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Thank bidly
Chester-le-Street
Reviewed 3 days ago NEW

We originally booked the gourmet one night break but was informed by the hotel a month that the kitchen was closed the night we were staying. They offered a full refund or just stop B & B. We decided still to come and we were pleased we did. We were upgraded to a lovely front room and still received the...

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Thank Geordiedaz
Leeds, United Kingdom
Reviewed 5 days ago NEW

We were lucky enough to have a voucher bought as a xmas present to use at this lovely hotel. Food and service were brilliant. Room very clean and comfortable. Would like to stay again in the summer months.

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Thank jackie s
A TripAdvisor Member
1 review
Reviewed 6 days ago NEW

Fantastic staff. Great weekend. Quiet rooms. Food delicious, especially the tasting menu. Very pleased there was a vegetarian option too. Will go back with our dog next time as very accommodating...!!

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Thank A TripAdvisor Member
Newcastle, United Kingdom
Reviewed 6 days ago NEW

This is the up and coming place to be in Pickering and I wish it was my local! Micro brewery on site, roaring log fire, friendly staff and a growing list of events throughout the year - what more could you ask for? Try the home brew - delicious!

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Thank Styne
Cambridge, United Kingdom
Reviewed 6 days ago NEW

What a weekend! Family surprised us with a birthday get-together, The staff were FANTASTIC in making the whole event one to remember. Private meal was divine and the whole stay was one of absolute pleasure. Thanks to ALL at the Black Swan for EVERYTHING!

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Thank MacV186225
East Linton, United Kingdom
Reviewed 6 days ago NEW

Cannot say enough positive things about this Hotel. Loved our stay, loved the food and drink. Every single staff member was terrific and helped with the surprise element of our celebration. All this and dog friendly too!

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1Thank dorothyk433
Lancaster, United Kingdom
Reviewed 1 week ago via mobile

We stayed at The Black Swan for the second time earlier this month and can't speak highly enough. We were greeted warmly and although arriving early our room was ready. The bed was very comfortable and the pillows were of a good quality, something sadly ignored / overlooked in a lot of establishments! The breakfast was of really high quality...

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Thank griff81
Reviewed 1 week ago via mobile

Saw the new year in at the black swan and it was absolutely fantastic . The food amazing as expected but what really made it was the staff . I've never had such impeccable service and been cared for in such a lovely way. I'm so pleased we went:)

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Thank rachel p
Halifax, United Kingdom
Reviewed 1 week ago

A lovely stay at a lovely hotel. An upgraded room was offered which overlooked the market place. I had stayed in the hotel many years before and wasn't disappointed by this return visit. Thanks to all staff who contributed to a birthday treat.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in one of Yorkshire's prettiest market towns, The Black Swan in Helmsley is a superb historic inn, turned boutique hotel. Dating back to the C15th the hotel, rich in history and charm, blends antiques with classic contemporary design creating the perfect place for a relaxing break. With its own 3 AA rosette restaurant and award winning tearoom, The Black Swan Hotel provides the perfect backdrop for a romantic getaway and a chance to escape the everyday stresses and strains. ... more   less 

Additional Information about The Black Swan Hotel

Address: Market Place, Helmsley YO62 5BJ, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Helmsley
Price Range: $123 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Black Swan Hotel 4*
Number of rooms: 45
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Also Known As:
Black Swan Helmsley
Black Swan Hotel
The Black Swan Hotel Helmsley, England
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Questions & Answers

Here's what travelers have asked, with answers from The Black Swan Hotel staff and other travelers.
2 questions
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Saltaire, United Kingdom
6 months ago

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Questions? Get answers from The Black Swan Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Front rooms have most character and you get great views over the Market Pl.”
 of 5 bubbles Geordiedaz, 3 days ago | Read review
“We had room 7at the side room 8 looked good facing the front of hotel”
 of 5 bubbles sylviab36, 2 weeks ago | Read review
“We were in room 23 facing onto the back garden and the local church - very pretty!”
 of 5 bubbles Bazza099, 2 weeks ago | Read review
“Ask for a standard room overlooking the hotel gardens But not 19 or 20.”
 of 5 bubbles 627William, 3 weeks ago | Read review
“Feature bedroom with views to the main square”
 of 5 bubbles 449casimc, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question