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Hotel Mercury

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Hotel Mercury
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565 Reviews from our TripAdvisor Community

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Showing 258: English reviews
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

just about to complete our weeks stay in the murcury hotel ..... its been a great week from hotel location to great service lovely staff & good facilities ... we have visited santa sussana on several occasions we checked in no hassle bit late for dinner but lovely places to eat with very reasonable prices within a 5 to 15... More 

Helpful?
2 Thank Neil B
2 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Me and my family have just come back from 12 nights at hotel mercury.. Travelling with 5 children we had booked a big family room on arrival were given 2 single rooms opposite ends of the corridor! We had arrived near midnight so was advised nothing could be done til morning we thought holiday from hell was about to take... More 

Helpful?
6 Thank Kay F
Corby, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

this was a lovely hotel close to beach, we went all inclusive and food was good and always fresh. People were complaining about having to pay after 11 for drinks but it was included between 10 in the morning and 11 at night which I feel is plenty long enough. Everwhere was clean and well looked after. Some of the... More 

Helpful?
2 Thank enid58
Cumnock
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Myself and my daughter stayed for ten nights. On check in the man on reception was very poor with his English. The room was lovely but thankfully an end one looking onto other balconies - pity help the people closer in ;-( ... the pool was good and the bar staff I could not fault them - they were always... More 

Helpful?
Thank Denise M
Prague, Czech Republic
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Horrible stuff, especially at the bar for all inclusive clients,It's not possible to take 2 drinks like cofee with water. They said, Just one!!! There are differents among stuff. One is helpful but the others are horrible.Reception staff are not helpful at all and not interested.The hotel has 4 stars but I would say is 2 and half stars hotel.Food... More 

Helpful?
2 Thank barazemanova

Travelers are raving about these Santa Susanna hotels

southampton
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago

I booked this trip for my family. Seven people travelled a lot of them were in there late 60/70's. They did not enjoy the hotel at all. The food was very poor, especially Breakfast. They were told they could not have a drink until 11am not even a juice or water. Towels were not replaced every day. And a lot... More 

Helpful?
Thank kevin w
Lincoln, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

It may be cheap, but it's defiantly not worth visiting! Me and my boyfriend went for a week and we tried to make the best of a bad situation, we went bed and breakfast, and even the breakfast was disgusting! The drinks were expensive and some of the bar staff were rude! Was put in a room where balcony was... More 

Helpful?
2 Thank Emily12342014
pinner
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This hotel was great value for money. We took 41 students as part of a music tour. Rooms were spotless with great power showers. Food was much better than expected, after having read the reviews on TA. Great choice of salads pasta and rice dishes with fish, chicken or pork. Fresh fruit yoghurt and cake for dessert. Free water with... More 

Helpful?
2 Thank soojos
Reading, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We stayed for 2 nights only and paid for 4..had to leave after 2 nights as staff are just so rude is unbelievable. . The young guy in bar with glasses I felt like I wana punch him..manners cost nothing and to be nice to yr customers is 1st thing -u would think that.. there are few nice ppl wrkin... More 

Helpful?
1 Thank abalaka
2 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

Arrived in a hot lobby (plenty of air con but nothing on) wrong room was given twice. They couldn't understand that we booked a room with a cot. Main fault with the hotel is that you are not allowed any floats/toys in the pools, I understand big floats (lilos etc) but small ones for children I think is a disgrace... More 

Helpful?
Thank sjcf89
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Conference Facilities

Additional Information about Hotel Mercury

Address: Avenida del Mar 2 s/n, 08398 Santa Susanna, Spain
Location: Spain > Catalonia > Province of Barcelona > Santa Susanna
Price Range: $45 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mercury 4*
Number of rooms: 299
Reservation Options:
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Also Known As:
Mercury Hotel Santa Susana
Hotel Style:
#12 Luxury Hotel in Santa Susanna
#12 On the Beach Hotel in Santa Susanna
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