...We stayed in June for one week, it is a large hotel nicely laid out, reception on arrival welcoming and informative Slightly disconcerting hand sanitiser on entry empty the entire time despite advising We were aware of the location on booking, it is not for the mobility impaired, taxis easy enough into Puerto Rico but are cumbersome after a while when you just want to take an evening walk along the sea front Rooms are nicely decorated tea/coffee, these do not get replenished by house keeping we had to get these from coffee drinks station by reception, plenty of wardrobe space and the views are added bonus especially if you have a bay view room Pools are nice plenty of sunbeds, evening entertainment from the snippets of the shows we saw Michael Jackson & Grease were very good The food is disappointing and repetitive , I did not eat meat or rice during our stay, my husband however did, resulting in an upset tummy twice , pink chicken we are certain was one of the culprits luckily he hadn’t eaten too much of it until we noticed how uncooked it was….the other we think a beef burger but can’t be sure…although we were aware of the bug and spoke to others that had been effected, one gentleman had spent 3 days on his own as his wife was too sick to come out of their room, really hard to be sure food or bug but definitely something lurking at this hotel !!...

Great location overlooking the beach, although high up in the area they offered a regular bus to and from the beach throughout the day which was a nice touch...

RIU Vistamar is a well run hotel in a great location overlooking the sea...

...Location excellent but very hilly to beach etc, 2 other problems need urgent attention is no Air conditioning in Gym??...

Great location , amazing beach views, fantastic friendly staff , spotlessly clean rooms , pools ,restaurants...

...The location is excellent, every room has a fabulous view, either overlooking Amadores beach or along the coast in the opposite direction...

Great location and rooms located amazing place...

...Clean , friendly and great location as long as you are fit ...

...The location is fantastic, right between Puero Rico and Amadores...

...The Hotel is on 9 general levels with accommodation on levels 1 - 5.Entrance level is level 8 and the Main Dining Room is level 7 with the Lower Level Pool located 30 steps above level 9 and the Upper Level Pool a good height above the Lower Level.Childrens Pool is,I was told,located at an even higher level.All in all that’s a lot of steps and people do need to be made very aware of this.We were disappointed in our Room location as we were hoping to be overlooking the Amadores Beach with its beautiful view.We were advised that the type of room that we had booked made this impossible... The steps issue with the Building and the relatively isolated location are definitely to be factored into any decision on booking but,to be fair,we met a Swedish couple who first visited in 2003 and have revisited every year since...

...Hotel is lovely, excellent location, spotlessly clean, food great and staff very friendly and helpful...

...The rooms are lovely, the whole place is very clean and the staff are fantastic...

...Other entertainment seemed to be better when people were brought in than just doing ‘karaoke or man v woman night’. The funky chicken act were amazing...

...Multi talented young performers working round the clock within the Riu family... The music around the pool was mainly Spanish which we enjoyed, however, some pop/ reggae now and then would be welcome... The hotel décor throughout is modern and lovely, particularly the foyer at front of desk...

...Entertainment was great, we throughly enjoyed the Michael Jackson night and also really enjoyed the Grease show night...

...Foam party, white party, grease show and abba tribute all fun and get everyone involved...

...Before I knew it Ayoze the manager had arranged a table to be decorated for us on the day...

...Special mentions to Abba Kevin and Enrique who were always so friendly!...

...The rooms are clean and seem nice and the views are really good over the sea...

...They seem to be a mix of dancers and singers. Anna was very friendly and we really enjoyed her performance during the Abba show... Unlike other all inclusives we stayed in this had a very relaxed atmosphere...

...The staff are so friendly and a big shout out to Carolina (Pasta Bar) for entertaining us with her lovely voice at lunch times...

...The entertainment was really enjoyable with an abba night and a rock night...

...Extremely clean and well presented...

...Very modern rooms and incredibly clean...

...Speaking to many guests, they all seem to be avid fans of the Vistamar coming year after year...

Very nice rooms, comforting, beautiful and very well organised services, thanks and look forward to come again...

...Room was spotless, spacious and nicely decorated...

...The room was lovely, very clean and spacious with an excellent bathroom and an amazing view from the balcony...

...Also, please put music in the sports bar, even just for background noise this would give a better vibe to the room up there...

...Everything is spotless and bright, the beds comfortable... Pool table and outside veranda...

...The restaurants lining the beach of Playa de Amadores feel dark and dingy...

...When we got to our rooms at about midnight we were instantly disappointed by the so called air conditioning which had little to no effect...

...We had a room overlooking amadores beach and the views were amazing from the balcony and all around the hotel. We arrived early and our room was ready to check in... Maids cleaned our room every morning and always left with fresh towels... You can also request things on the app which we thought was good, eg towels, iron and someone would bring these to your room soon after...

...We had a room directly overlooking Amadores beach and the view was beautiful. Our room was kept spotlessly clean with fresh towels and bedding whenever we needed them...

...The only thing which let down The Vistamar for us was the air conditioning, it was way too warm in the rooms, now granted Gran Canaria was having a heatwave while we where there and it got up to 34 degrees but the air con in our room never got below 21.6 and the fan is absolutely no use at all...

...Free large bottled water every day in your room as well as tea/coffee making facilities... Free safe in every room and tv has a few English speaking channels 26/28/30... Air con throughout as well as a ceiling fan in the room...

...Because of its design every room has a breath taking sea view... As with all RIU hotels the rooms are of a good size with large comfortable beds... Bottled water was supplied daily to place in our room fridge...

...It’s a beautiful hotel with stunning views. We should have requested a room higher up as were on the first floor and the view from the balcony had netting which ruined the view...

...The location is excellent, every room has a fabulous view, either overlooking Amadores beach or along the coast in the opposite direction...

...We arrived and stayed on the lowest floor imagining all of the rooms are the same / similar view ... Our own fault as we made no requests when booking ...

...Tea and coffee in the room is great addition, however we found that this was very slow to be filled up across the week so we had to get it from the bar to bring up...

...The hotel is upside down rooms on the lower levels and reception, restaurants and pools on the upper floors, to make the most of the fabulous views...

It is quite a large hotel ~ 450 rooms but there is plenty of sunloungers around so you can find two free even in the afternoon... The hotel staff are very helpful, the hotel is really clean, our room was cleaned extremely well every day... Sea views from most rooms; the half with views of amadores beach are the best...

...We stayed in a junior suite room (319) with a sea view and due to the time of year, we could see the sun set in the right corner from our balcony! Room was always spotlessly clean too...

...Secondly, Thankyou to the hotel for listening to my email about getting rooms close together with other people we was holidaying with. The view from our rooms was amazing, over looking the beach, beautiful sunset every night... Rooms was always cleaned, hotel is spotless and reception team are always helpful if you need extra pillow or if you need an iron etc... Also, please put music in the sports bar, even just for background noise this would give a better vibe to the room up there...

Stayed here for 2 weeks well appointed room spotless with lots of draw space and wardrobe space... Tea making facilties in the room and an iron was provded when i asked for one as was extra hangers and pillows...

...Every day we had the option to have our room cleaned and were always given bottles of water daily. The room was very clean, with plenty of storage for clothes and a lovely view from the balcony too The hotel in general was immaculate and we were made to feel more than welcome from the minute we arrived...

My husband and I stayed in this hotel from 1/9 - 15/9... We were woken at 3am by an intruder in our room... The man was standing in our room staring at us, god knows how long he’d been there... My husband forced the intruder from the room and I immediately called security... I’ve attached the email from RIU and considering our complaint was about an intruder in our room and our safety being compromised the reply is unbelievable... It neither addresses our safety, the fact someone had gained access to our room, how distressed we were or an apology... Our balcony door and room door were both locked yet someone managed to gain access, baffling, or was it simply a keycard error that RIU won’t admit too?...

Stayed here from the 12th September for 10 nights with my husband for our wedding Anniversary, we where located room 549 views where stunning, so lovely to watch the sunset every evening. Hotel is immaculately clean , in every area including our room which was cleaned to a high standard by our maid who was extremely pleasant and cheery...

...Rooms were very clean and the cleaners worked so hard... The view from the high floor rooms was stunning and we saw some fabulous sunsets...

...Our room was comfortable and more than adequate for our stay... On balance and overall, our view is that the hotel is very good value for money and is fit for purpose, at least for what we wanted i.e...

...Not the best hotel for anyone with mobility issues, I walked 90km in the week and found.the walk to and from the beach challenging...

...When we got to our rooms at about midnight we were instantly disappointed by the so called air conditioning which had little to no effect... The ban on inflatables is baffling, as they are sold in the hotel for a relatively expensive price and not being allowed to use them in the pool is, without a doubt ridiculous...

...If you don’t do stairs or walking, this hotel isn’t for you... Getting around is cheap on the buses which are regular, only downside is the bus stop is at the bottom of the cliff, so try to time it so that you can get the beach bus back up as it’s so hot walking back up... The market in Puerto de Mogán is a must, go early as it’s really busy, 21 euros in a taxi or 3.10 (for 2) on the bus Maspalomas is also worth visiting, it’s also flat there so a lot easier to walk around... Pools are ok and if you like the gym don’t choose this hotel for the gym...

...The desserts were actually nice for an all inclusive... The pools there are 3 and all 3 are full of kids… no room in them for how many sunbeds are around , you could not go in and relax in them or swim inless u got up at 8 to do it when the pool opened, very overcrowded the pool was...

...A lovely big shower, I love a quality shower, almost 2.5m x 0.90m... The cost of a sunbed and parasol at the beach was 8 euros... The cost is 60 cents for the toilet, 1 euro 50 cents for a locker and 2 euros for a shower... For 20 euros you can go by taxi to Port Mogan which has a market every Friday... Something we did not do to our regret was taking a taxi for 7 euros to Porto Rico where there is a port, plenty of bars and restaurants as well as a modern shopping mall...

...Pool towels were a bonus and can be changed daily...

...TUI cant keep sending people to this hotel knowing fine well something is wrong...

...We should have requested a room higher up as were on the first floor and the view from the balcony had netting which ruined the view... It’s a shame because it spoilt the second part of our holiday and I would be reluctant to return to this hotel again...

...And for the variety of good wine Spain produces this has got be worse ever, very poor my husband thought the beer was ok just the silly little glasses given Cocktails are just slushy sugar drinks Prosecco great for a week stay Definitely not a four star hotel pushing 3 and definitely not to Riu standards we have previously experienced Unfortunately, we would not visit this hotel again...

...We usually prefer the la carte restaurants but the Asian was the only disappointing food experience...

...We paid less for 10 nights than we would of done in the Uk...

My husband and I have just returned from this hotel 2nd year running we are booking for next year...

...All inclusive was great but Steak was too much hardy...

...Food is only ok and the Asian restaurant Kai is definitely overrated... However the quality of drinks especially the wines were dreadful...

...Cafes then taken to room with house keeping. Staff all over completed very friendly and helpful, definately value for money food very good...

...If you have any kind of mobility issues avoid this hotel at all costs... Drinks were meah but very good premium brands in the sports bar only... Once the very friendly bar staff in there get to know you no longer need to request premium branded drinks... Food was quite poor and the Asian restaurant was dreadful with raw pork being served yuck!...

...Enjoyed my stay, but I paid way too much...

...We paid for all inclusive but ate out at least once per day, and only drank beer and cava (which was palatable) in the hotel. We was lucky to get a last minute TUI deal so we got what we paid for but I would not have been overly happy if I had paid full price...

...It is €3.95 so not expensive and the public buses are cheap too...

...Perhaps not the best way to entice tourists... Well-done for spoiling it for everyone else... On balance and overall, our view is that the hotel is very good value for money and is fit for purpose, at least for what we wanted i.e...

...The Room was cleaned every day and one day we noticed that we hadn't been left a shower mat and hand towels so we just mentioned this via the housekeeping link on the App and within ten minutes we had a knock at the door with said towels...

...We arrived early and our room was ready to check in... Maids cleaned our room every morning and always left with fresh towels... You can also request things on the app which we thought was good, eg towels, iron and someone would bring these to your room soon after...

...Cleaning staff work hard throughout the hotel... Hand sanitiser units are placed within hotel and dining rooms...

...Everything in the hotel was spotless from rooms to restaurants to public toilets.The rooms had a welcome fridge, air con a free safe and free WiFi which I’ve never had anywhere before without paying for it...

...Our room was kept spotlessly clean with fresh towels and bedding whenever we needed them... Our fridge was a decent one too so we always had cold bottled water... All the cleaning staff at the hotel are very good... Everywhere is very clean and cleaned regularly...

...The food in the main buffet restaurant was good, we always found a table outside on the terrace, the staff there were brilliant at quickly clearing the tables and making sure we had a good dining experience, were it was a little cooler, whether this was at breakfast, lunch or dinner... The hotel is very, very clean, the cleaners are always working hard to keep it this way...

...Bottled water was supplied daily to place in our room fridge... A lovely big shower, I love a quality shower, almost 2.5m x 0.90m... The kids pools were on the next level... The toilets at the beach are big and clean... The cost is 60 cents for the toilet, 1 euro 50 cents for a locker and 2 euros for a shower...

...Plenty of sanitizer available around the hotel for use if required and cleanliness was 100%... Pool towels were a bonus and can be changed daily...

...Lots of staff constantly cleaning and I didn’t even once come across any type of rubbish on the ground... Also there were hand sanitizers everywhere a left over probably from covid...

...The beaches are clean and the aqua sports is a must... I took hand sanitizer which I used regularly so maybe take your own with you like I did, even though there is plenty sanitizer machines around the hotel ...

I can’t believe all the stories going around we have been coming to the Riu Vistamar since 2003 and never had any issues, the Vistamar is a very clean and spotless, the staff are great, food and drinks excellent, and the animation team are great and put some fantastic shows on...

...Lovely pools that smell of saltwater instead of chlorine...

Firstly, I’d like to echo what others have said about the cleanliness of the hotel and the friendliness of the staff. I particularly liked the system of leaving a card on your bed when you want a change of linen...

...The hotel staff were always friendly, polite, helpful and all areas were always spotlessly clean...

We stayed here in September 2022 as a family of 3 and I literally have never stayed in a nicer hotel in my life... Every day we had the option to have our room cleaned and were always given bottles of water daily... The room was very clean, with plenty of storage for clothes and a lovely view from the balcony too The hotel in general was immaculate and we were made to feel more than welcome from the minute we arrived...

...Hotel is immaculately clean , in every area including our room which was cleaned to a high standard by our maid who was extremely pleasant and cheery... We only had one issue which was with the guy in the towel hut on the morning of the 22nd September which was the day we where leaving , we had handed in our dirty beach towels the night before as we weren't sure if we could keep our room on the day we where leaving ... We weren't leaving until 6pm that evening, so in the morning when we went to get some beach towels , he had a proper go at us for not having the dirty ones , he really made a big issue which left me feeling embarrassed as people where standing around...

Stayed here for 2 weeks well appointed room spotless with lots of draw space and wardrobe space. Fridge with water replenished every other day... Free safe deposit box and great walk in shower... They also arranged for the queens funeral to be shown on the big screen in the entertainment room so us Brits could pay our respects .The pool areas were spotless with plenty of sunbeds and parasols at any time so no getting up at stupid o'clock to reserve a bed...

...Very clean hotel with good facilities and helpful and friendly staff. Overall the hotel is great, the rooms are large and modern and the communal areas are spotless and well maintained... Upon checkout, should you need it and dont want to pay for late check-out, there is a complimentary changing room with shower and toilet for you to request use of...

...Rooms was always cleaned, hotel is spotless and reception team are always helpful if you need extra pillow or if you need an iron etc...

...Excellent hotel spotless rooms We asked to move higher up for better view and reception were great food very good plenty of tables pools sun beds spot on...

...We visit RIU’s all over the world and we were not disappointed with The Vistamar. The food in the main buffet restaurant was good, we always found a table outside on the terrace, the staff there were brilliant at quickly clearing the tables and making sure we had a good dining experience, were it was a little cooler, whether this was at breakfast, lunch or dinner... We also had dinner at the Canarian al la carte (which was in the sea breeze) which was also great food and the staff were very attentive and at the Kai restaurant, which was really lovely, the food was great, the decor felt just right and the staff again were fantastic... We never struggled to get a sun bed, in fact most mornings there were still poolside sun beds after 0930, we went to Mogan for a few hours and got sun beds after 1400, with no problems, this hotel is definitely not one with a 0630 rush for beds, which is great... We loved the Sports bar and again the staff were great... The shuttle bus down to Amordores beach is a nice touch and if it’s full, the driver simply comes back for those waiting... We did ask reception to see if anything could be done, but the answer was we’ve fixed it for you but it still went no lower... Would we recommend the Vistamar, yes in a heartbeat, we rarely revisit hotel’s but we could see ourselves going back to The Vistamar...

...There is no air con, it’s cooler outside than in there. There are 2 treadmills which both need the belts oiling... Always busy at 7 and struggled to get on anything... Bus service down to the beach needs improvement... The bus driver was never very happy... Last bus is 5.15 and no buses between 1 and 3... Also be aware the bus sometimes left early from the beach, on one occasion the bus left at 5.10... The bus driver also won’t let you on the bus until a few minutes before so if you’re early incase he drives off early he’ll sit on the air conned bus whilst you all stand outside in the 30 degree sun waiting for him to let you on... Getting around is cheap on the buses which are regular, only downside is the bus stop is at the bottom of the cliff, so try to time it so that you can get the beach bus back up as it’s so hot walking back up...

We have just returned from a great week at this hotel... Staff were absolutely lovely, constantly cleaning in the restaurants... Breakfast options were fantastic and I throughly enjoyed every morning... Opening times of the main restaurant were great, when checking in at 8pm it was lovely to hear the main restaurant was open till 10pm every evening which gave us some breathing space each evening... We were amazed to see that sun beds weren’t all taken by 9:30-10 we always managed to get the same spot every morning without having to get up early like in other hotels... The reps were fantastic you really couldn’t fault them, they were never pushy looking for people to join the day activities but it was so refreshing to see so many adults taking part in the crazy games which were different each day which I think was a brilliant idea!...

...Anyway I can only report a positive experience and we have stayed at this hotel quite a few times before. The staff are so friendly and a big shout out to Carolina (Pasta Bar) for entertaining us with her lovely voice at lunch times... Also Fatima and Nyrina two waitresses in the main restaurant they are lovely ladies and so interactive!... Over the years we have noted a continuity of staff and remarkably they always remember you and welcome you back!... Reception staff always undertake their duties with a smile and take time to interact with you... All in all we cannot fault this hotel and the staff did everything to again make it a memorable stay...

...The staff have been out of this world all attentive to visitors needs,very jovial even if they didn't understand much English... I have Coeliac Disease & need a glutten free diet he was there he spent a lot of time telling me which foods I could have & what he could make for me... He was always available & we built up a trust which made it easier for me to relax... If he wasn't available occasionally Malik was there to assist he was great at first but didn't have the attention to detail as much as Salvador... Laura was a great help throughout our stay & was always available if she saw you looking for something she would step in & sort my requests out & come back to make sure it was OK... I believe she is an under valued asset to Riu & should be promoted...

Made very welcoming by reception staff, fitted with alinclusive bands then told to go and enjoy the food and drink... Staff all over completed very friendly and helpful, definately value for money food very good...

Both my wife and myself have been going to the Rui Vistamar for over 15 years, during this time i have found the holiday experience keeps getting better and better. All the rooms have fantastic views, however if you have a special request for a specific room they will do there best to accommodate, all the rooms are lovely and modern with a good living space to chill out... The 24 hour all inclusive gives us the freedom to enjoy our holiday at our pace without any restrictions...

Tui mark this hotel as accessible... Once the very friendly bar staff in there get to know you no longer need to request premium branded drinks...

...Great service, excellent selection of food with buffet or themed nights... You need to be aware the hotel is on top of a cliff with steep walks to the beaches but a courtesy bus was available... Nice walk to Puerto Rico for boat trips...

...If you arrive by 7:15 or after 8:30 for dinner you can get a table outside without waiting... You use the app to book the bbq restaurant and Asian restaurant, from 8:30 in the morning and usually booked up by 9 am... The hotel staff are very helpful, the hotel is really clean, our room was cleaned extremely well every day... We have now been to Riu vistamar 3 times so won't return again but can certainly recommend this hotel as a very good all inclusive...

...The restaurant staff were all great, particularly Cristian and Yeray who worked the evenings when we were there; they were attentive and so welcoming and just brilliant at what they do! Yeray always greeted us with a smile and even going out of his way to come to us if he noticed we were there!... All the staff were brilliant who we came in to contact with... Thank you for making our honeymoon perfect!...

...There was always an excellent selection of food and very friendly customer focussed staff...

Firstly I want to start by saying Thankyou to the animation team who made my daughters holiday. A special Thankyou to Robert who my daughter adored, he really made an effort to interact with her when she see him at an evening show or around the hotel when she waved and smiled at him, Thankyou and a credit to the team... Secondly, Thankyou to the hotel for listening to my email about getting rooms close together with other people we was holidaying with... Rooms was always cleaned, hotel is spotless and reception team are always helpful if you need extra pillow or if you need an iron etc... It would be nice if there was a small bar near the kids pool up the top, as having to go down a flight with kids just to go back up can be a pain, even if it was just soft drinks, to be honest no one uses the park when it’s hot, the things are to hot to use so that’s space wasted that could have a bar/stand with slushy machines, water machine or ice cream at for the kids... Also Thankyou too Christian who made my daughter a duck out of a napkin at dinner time in the main buffet section as we was seated outside... Overall, the hotel is a good hotel and I think the staff is what makes it so nice...

...The staff are great and work really hard... They are always busy and we walked up to the restaurant and pool everyday... We also noticed there are no public buses and so you either have to take the courtesy bus to the beach and get one from there or taxi to Puerto Rico... It is €3.95 so not expensive and the public buses are cheap too...

...Everything is spotless and bright, the beds comfortable... The staff treat you like they've known you from yours... Expect a smile and a warm 'hola!'... You can ask them for extra alcohol in the frozen cocktails and that is no problem... The Sports bar is fantastic- open til 7am where you can get burgers, hot dogs, sandwiches you can help yourself to so you can still get have something to eat at 3am if you want to... Huge shotout to Arte, manning the bar who is one of the loveliest people I've ever met...

Stayed here for 2 weeks well appointed room spotless with lots of draw space and wardrobe space. Fridge with water replenished every other day... Free safe deposit box and great walk in shower... Tea making facilties in the room and an iron was provded when i asked for one as was extra hangers and pillows... He failed to remove the dirty plates and we had to ask another waiter to clear them away so we could get our next course... Make sure you book the Asian restaurant food was amazing especially the sushi.The reception staff Daniel, Jergon, Maik and Michael to name a few were amazing nothing was too much trouble for them, including arranging for us to have lunch in the Riu Gran Canaria in Meloneras when we went out for the day... They also arranged for the queens funeral to be shown on the big screen in the entertainment room so us Brits could pay our respects .The pool areas were spotless with plenty of sunbeds and parasols at any time so no getting up at stupid o'clock to reserve a bed... The bar staff are great Manolo was always so helpful and happy to help... Would definitely stay again and recommend download the Riu app it was required to book the speciality restaurants but was useful for other requests and communications with reception...

We stayed here in September 2022 as a family of 3 and I literally have never stayed in a nicer hotel in my life. All the staff were amazing, especially Pepe 💕and Max 💕.....How Pepe remembered everyone's drink I will never know, but he did!... Every day we had the option to have our room cleaned and were always given bottles of water daily... The room was very clean, with plenty of storage for clothes and a lovely view from the balcony too The hotel in general was immaculate and we were made to feel more than welcome from the minute we arrived... The hotel is located right at the top of the hill BUT it is only about 4 euros to get a taxi to the beach... Also the taxi service is amazing too, as you book them through reception and you walk out of the main door and the taxi arrived every time in less than a minute!!... I honestly cannot fault this hotel and I did not want to come home!...

Had a wonderful 8 day stay at Riu Vistamar. Very clean hotel with good facilities and helpful and friendly staff... The free wifi is a great perk and there is coverage throughout (even stretches to the beach!)... Upon checkout, should you need it and dont want to pay for late check-out, there is a complimentary changing room with shower and toilet for you to request use of... If the pool isnt for you then the beach is located at the bottom of the hill and the hotel offers a free shuttle service with the timetable posted in the very useful hotel app, along with all other info you may need... The staff are truly excellent and nothing is too much trouble for them... We even got an unprompted bottle of bubbly for my birthday...

...Hotel is lovely, excellent location, spotlessly clean, food great and staff very friendly and helpful... My husband forced the intruder from the room and I immediately called security... Next morning we went to reception to check out... When asked about our stay we obviously mentioned the event of the previous night, the reception staff member was oblivious to what had happened then went on to ask if we still had enjoyed our stay!... We went to see our TUI rep (excellent) who was shocked by the incident and arranged for us to immediately speak to the hotel manager...

...Leaving the airport antics (UK issues) aside, everything went smoothly and we were transferred to our hotel without any issues. Check in was prompt and staff were pleasant... The hotel is huge and sun beds were always available, albeit some specific spots are taken by those who wake very early to put their towels down... Our room was comfortable and more than adequate for our stay... When we walked past on the second day of our holiday, one member of staff of one restaurant decided to aggressively suggest we should sit down and have a drink, when we passed at the opportunity, we got some words in Spanish...

...We had room 472 on the 4th floor, great comfortable room with fantastic views on Amadores Beach. The staff have been out of this world all attentive to visitors needs,very jovial even if they didn't understand much English... He was always available & we built up a trust which made it easier for me to relax... Laura was a great help throughout our stay & was always available if she saw you looking for something she would step in & sort my requests out & come back to make sure it was OK... We will be back & hope this hotel continues to improve...

...Just returned from a 9 day visit to the RIU Vistamar and with a few little touches it could go from ok/good to excellent. The location is excellent, every room has a fabulous view, either overlooking Amadores beach or along the coast in the opposite direction... even though there are loads of free beds, towels are placed on sun beds at God knows what hour to reserve what they must consider “their space”, but the bit that drives me “nuts” is they then don’t turn up until lunch time or even later… Vistamar please do something, notice on bed and if still there 1 hour later remove towels...

...Clean , friendly and great location as long as you are fit ... The food was excellent and we chose to be outside to eat even if it was chilly ...patio heaters and an extra layer worked...

Made very welcoming by reception staff, fitted with alinclusive bands then told to go and enjoy the food and drink. Cafes then taken to room with house keeping... Staff all over completed very friendly and helpful, definately value for money food very good...

Tui mark this hotel as accessible... Drinks were meah but very good premium brands in the sports bar only... Once the very friendly bar staff in there get to know you no longer need to request premium branded drinks...

Firstly, I’d like to echo what others have said about the cleanliness of the hotel and the friendliness of the staff. I particularly liked the system of leaving a card on your bed when you want a change of linen... As well as the main lifts there is also a smaller lift just before them which go directly up to the pool and Sea Breeze restaurant, and down to the well stocked Kiosco... December is high season in the Canaries, so expect everywhere to be busy... As well as the excellent Kai restaurant, you can also book in for the barbecue evening or Canarian restaurant on specific nights... On Christmas Eve, Santa and his helpers arrived on motorbikes, with gifts for all the children, and on Christmas Day an excellent Gala Dinner was served... Al in all, this was another excellent stay, and fantastic value for money...

...The hotel is upside down rooms on the lower levels and reception, restaurants and pools on the upper floors, to make the most of the fabulous views... Spotlessly clean and the bar staff were very efficient... Reception very helpful and TUI reps visible every day...

...The food is Buffet style,which I like,and the only criticism is the perennial complaint with Buffet,it’s sometimes cold.My wife and I were overall happy on this subject.Rooms,cleaning etc were really good though the Terrace/Balcony was too small,really small.Bathroom was excellent.Evening entertainment was pretty good,much better than we anticipated.Drinks were generally okay but the Red Wine was chilled.A big problem for some was the Hotel layout/internal arrangement... The Hotel is on 9 general levels with accommodation on levels 1 - 5.Entrance level is level 8 and the Main Dining Room is level 7 with the Lower Level Pool located 30 steps above level 9 and the Upper Level Pool a good height above the Lower Level.Childrens Pool is,I was told,located at an even higher level.All in all that’s a lot of steps and people do need to be made very aware of this.We were disappointed in our Room location as we were hoping to be overlooking the Amadores Beach with its beautiful view.We were advised that the type of room that we had booked made this impossible...

...The hotel is on a clifftop, steep access to and from the hotel to the beach and local resort...

...The hotel is fabulous with stunning views and sunrises from our balcony, and sunsets from the restaurants, bars, pools and sun beds. The hotel staff were always friendly, polite, helpful and all areas were always spotlessly clean... The Riu and Tui App’s worked well with excellent WiFi all over the hotel complex... We really enjoyed the varied tasty choices of food and drinks which were always available... We especially enjoyed the views, drinks and lovely bar staff in the Sports Bar...

...It is quite a large hotel ~ 450 rooms but there is plenty of sunloungers around so you can find two free even in the afternoon. The main restaurant has a large outdoor terrace with beautiful views of the amadores beach... If you arrive by 7:15 or after 8:30 for dinner you can get a table outside without waiting... The dinner is very good, usually with a roast meat every day and plenty of other choices... The pools ate nice but you cannot play with a ball in them... The sports bar has great views and two pool tables which get busy later... The main bar was quite busy of an evening when shows were on... The hotel staff are very helpful, the hotel is really clean, our room was cleaned extremely well every day... Sea views from most rooms; the half with views of amadores beach are the best... We have now been to Riu vistamar 3 times so won't return again but can certainly recommend this hotel as a very good all inclusive...

...Secondly, Thankyou to the hotel for listening to my email about getting rooms close together with other people we was holidaying with. The view from our rooms was amazing, over looking the beach, beautiful sunset every night... Rooms was always cleaned, hotel is spotless and reception team are always helpful if you need extra pillow or if you need an iron etc... Stuff going on around the pool at set times of the day... Cocktails are basic but nice, would be nice to see maybe nicer/fancier glasses/cocktails in the evenings in the hall OR maybe the sports bar in the evening, just to give them a more 5* feel... Also, please put music in the sports bar, even just for background noise this would give a better vibe to the room up there... It would be nice if there was a small bar near the kids pool up the top, as having to go down a flight with kids just to go back up can be a pain, even if it was just soft drinks, to be honest no one uses the park when it’s hot, the things are to hot to use so that’s space wasted that could have a bar/stand with slushy machines, water machine or ice cream at for the kids...

...Everything is spotless and bright, the beds comfortable... The staff treat you like they've known you from yours... Expect a smile and a warm 'hola!'... You can ask them for extra alcohol in the frozen cocktails and that is no problem... Wonderful sunset views at dinner and in the Sunset and Sports bar... The Sports bar is fantastic- open til 7am where you can get burgers, hot dogs, sandwiches you can help yourself to so you can still get have something to eat at 3am if you want to... Pool table and outside veranda...

Stayed here for 2 weeks well appointed room spotless with lots of draw space and wardrobe space. Fridge with water replenished every other day... Free safe deposit box and great walk in shower... Tea making facilties in the room and an iron was provded when i asked for one as was extra hangers and pillows... Make sure you book the Asian restaurant food was amazing especially the sushi.The reception staff Daniel, Jergon, Maik and Michael to name a few were amazing nothing was too much trouble for them, including arranging for us to have lunch in the Riu Gran Canaria in Meloneras when we went out for the day... They also arranged for the queens funeral to be shown on the big screen in the entertainment room so us Brits could pay our respects .The pool areas were spotless with plenty of sunbeds and parasols at any time so no getting up at stupid o'clock to reserve a bed... The bar staff are great Manolo was always so helpful and happy to help... Would definitely stay again and recommend download the Riu app it was required to book the speciality restaurants but was useful for other requests and communications with reception...

We stayed here in September 2022 as a family of 3 and I literally have never stayed in a nicer hotel in my life... Everyone was super friendly and there was a ton of stuff to do for all ages, even in the middle of a cyclone!!... We stayed on the 1st floor and the view was immense... Every day we had the option to have our room cleaned and were always given bottles of water daily... The room was very clean, with plenty of storage for clothes and a lovely view from the balcony too The hotel in general was immaculate and we were made to feel more than welcome from the minute we arrived... There is plenty of room around the pools and we never had an issue with finding 3 chairs together... The hotel is located right at the top of the hill BUT it is only about 4 euros to get a taxi to the beach... Also the taxi service is amazing too, as you book them through reception and you walk out of the main door and the taxi arrived every time in less than a minute!!... I honestly cannot fault this hotel and I did not want to come home!...

Had a wonderful 8 day stay at Riu Vistamar. Very clean hotel with good facilities and helpful and friendly staff... Overall the hotel is great, the rooms are large and modern and the communal areas are spotless and well maintained... The free wifi is a great perk and there is coverage throughout (even stretches to the beach!)... The main restaurant offers a decent buffet selection for breakfast, lunch and dinner... There is also the option of the "Seabreeze" restaurant up by the pools, which is a little more convenient for lunch... There are a couple of speciality restaurants which can be booked the day before and offer two sittings... Upon checkout, should you need it and dont want to pay for late check-out, there is a complimentary changing room with shower and toilet for you to request use of... The pools are situated on the top floors and the lift only takes you to the 9th floor, so to get up to them there are stairs to negotiate... The kids pool is right at the very top... If the pool isnt for you then the beach is located at the bottom of the hill and the hotel offers a free shuttle service with the timetable posted in the very useful hotel app, along with all other info you may need... We really enjoyed our stay and the minor negatives were far outweighed by the many positives... We even got an unprompted bottle of bubbly for my birthday...

...The hotel has a mix of pros and cons however we had a lovely time. The staff are very friendly and welcoming at in all areas of the hotel, very attentive in the bars and restaurant... The hotel is lovely and spotlessly clean, well maintained and the RUI app ensured things run smoothly... Rooms were very clean and the cleaners worked so hard... The bottled water, kettle (with tea and coffee) and mini fridge was lovely to have... The view from the high floor rooms was stunning and we saw some fabulous sunsets... We paid for all inclusive but ate out at least once per day, and only drank beer and cava (which was palatable) in the hotel...

Stayed here from the 12th September for 10 nights with my husband for our wedding Anniversary, we where located room 549 views where stunning, so lovely to watch the sunset every evening. Hotel is immaculately clean , in every area including our room which was cleaned to a high standard by our maid who was extremely pleasant and cheery... Staff are exceptional, service was always with a smile... Taxis are only 4€ into puerto Rico and pick to up at reception... Had a really relaxing holiday and definitely will be back ... We weren't leaving until 6pm that evening, so in the morning when we went to get some beach towels , he had a proper go at us for not having the dirty ones , he really made a big issue which left me feeling embarrassed as people where standing around...

...Check in was prompt and staff were pleasant. The hotel is huge and sun beds were always available, albeit some specific spots are taken by those who wake very early to put their towels down... There is a good spread and good variety of food in all restaurants, which is of a reasonably good standard when considering staying on an all-inclusive basis... The al-fresco dining with views of the beach is amazing... Our room was comfortable and more than adequate for our stay... There is a small gym on site, with some equipment which is perhaps coming to the end of its economic life... The hotel is arranged over multiple levels and is on a hill... You can walk to the beaches of Playa de Amadores and Playa de Puerto Rico on either side of the hotel... On balance and overall, our view is that the hotel is very good value for money and is fit for purpose, at least for what we wanted i.e... a short break where we could just relax and read and venture out if and when we wanted to... Would recommend for a short break if you are fairly mobile and want a relaxing pool holiday with lots of facilities and a good variety of food and drink, with some good views to go alongside...

Went here in april 22 for the first time its an upside down hotel built into the cliff with the pools on top floor. We ate in every night as the food was first class and there was a different roast meat everynight with plenty of fresh veg and canary potatoes, lots of other choices too... Im 65 and had no problems walking up or down and there is a free bus to bring you back if you need... There is also some bars and restaurants an easy walk out of the back of hotel... We never made it into the entertainment once as the sports bar was very good with tv screens all around...