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ClubHotel Riu Vistamar

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ClubHotel Riu Vistamar
ClubHotel Riu Vistamar
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2,426 Reviews from our TripAdvisor Community

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Showing 1,632: English reviews
norwich
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

When we arrived we were greeted by our rep Amy and gave us our all inclusive bands and introduced herself we then went to reception where we were checked in and given our roon key and free safe key we went to our room and the porter brought our cases for us ,we checked our room and was a bit... More 

Helpful?
Thank marg19592014
Ireland
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My husband I stayed here for two weeks on 1-15 September. We had a wonderful start to our holiday as we got the room we requested on fifth floor overlooking the Amadores which was great. The staff were very nice throughout the entire stay. The food was good but we had expected a bit more from RIU to be honest,... More 

Helpful?
4 Thank 954alex14
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Vistamar, responded to this review

Dear guest, Thank you very much for choosing our resort for your holidays with your husband. For us every comment is helpful in improving the hotel’s services and for ongoing and future staff training. For RIU, hygiene and quality control are taken seriously; we follow strict procedures while handling our food products in order to prevent and avoid any kind... More 

Exeter, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I would like to leave a full and honest review of this hotel, so I will be noting the good and the not so good points. First the good points. We stayed at the Riu Vistamar for 1 week, from 19th to 26th Sept 2016. We were on honeymoon and the hotel staff left a bottle of wine and fruit... More 

Helpful?
6 Thank rebecca d
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Vistamar, responded to this review

Dear guest, We would like to thank you for choosing RIU Hotels and Resorts for your holidays and for taking the time to give us your constructive and valued feedback. On the one hand, we would like to thank you for bringing up your satisfaction regarding our clean hotel, the food served and our staff’s hard work. At RIU we... More 

Bolton, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Just returned home today . First time in Gran Canaria and first time at Riu vistamar. Well what can I say amazing views, good food very clean and all staff really friendly, exceptially Evelio on reception . 2 pools plenty sun loungers and the shuttle bus to the beautiful armadores beach is a brilliant idea.We,re definitely returning soon.

Helpful?
Thank nickykatie
Llandarcy, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We have just returned from a week’s break at the Rui Vistamar. We arrived in the evening, as it was an hour and a half transfer by coach we decided to book a taxi transfer half hour later we arrived and were greeted with friendly reception staff, who asked if we wanted to go straight to restaurant for the evening... More 

Helpful?
2 Thank John and Lorain... P
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Vistamar, responded to this review

Dear guest, Thank you very much for taking the time to write a comment about your stay at the Clubhotel Riu Vistamar. We welcome all constructive criticism, as it helps us to improve going forward. We would like to clarify that upgrades and room requests are always subject to availability. However, our Front Desk team does its bests to satisfy... More 

Bude, United Kingdom
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

we were impressed by the hotel and it's beautiful views but the downside was the physical excursion required. We should have realised what we were in for as it is clearly obvious from the advertising. Steep climb to go anywhere BUT free bus service to the beach was a bonus. Food was great and accommodation super. very nearly a 5*... More 

Helpful?
Thank Dave K
Bordon, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

We paid £2300 to stay here for two weeks. We got a great room with a view of the beach on request. We have visited this hotel four times and absolutely loved it. This year it was full to heaving and so was every other hotel so the beach had thousands of people on it - massively crowded. The food... More 

Helpful?
4 Thank BearsHoliday
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Vistamar, responded to this review

Dear guest, Thank you for choosing RIU Hotels and Resorts once again for your vacation. We are very disappointed to find that this time your experience did not live up to what you usually expect from us. We strive to maintain consistent levels of quality in our hotels throughout the years. At RIU we take pride in our customer service... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW via mobile

When booking I read a few reviews about the many different levels of floors where the rooms were, I requested (knowing it wouldn't be guaranteed) have one of the top floor rooms. Upon arrival we were given the bottom level the furthest away from everything, request ignored but that didn't bother us as we're a young couple and stairs weren't... More 

Helpful?
1 Thank Charlotte A
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Vistamar, responded to this review

Dear guest, Thank you very much for choosing to visit our hotel for your vacations. We are glad that you had a pleasant stay at our resort. First of all we would like to apologise that we could not always meet your expectations regarding the food offered at our restaurant. Gastronomy has always been very important to us and our... More 

Motherwell, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good family hotel, great selection of food on offer daily and the food in the speciality restaurant was excellent . Entertainment staff worked very hard although the entertainment was dated at times. The location of the hotel is quite remote and not suitable for anyone with walking difficulties. The family room was dated although clean and spacious and I believe... More 

Helpful?
2 Thank Heather M
Arundel, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel at the end of August . We travelled with my daughter and granddaughter and my parents who are elderly and this was their last trip abroad so wanted a holiday for them to remember .... Unfortunately they will be remembering it for all the wrong reasons ! The night of our first full day I... More 

Helpful?
2 Thank kevin m
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Vistamar, responded to this review

Dear guest, Thank you for choosing our hotel for your family holiday and for taking the time to share your experience with us. We regret to read you and your partner did not feel well during your stay. For RIU, hygiene and quality control are taken seriously; we follow strict procedures in order to prevent and avoid any kind of... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Beachfront
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Breakfast
Official Description (provided by the hotel)
* Set on a cliff overlooking the sea * 9-story building * 900 m to the beach * Complimentary bus service to the beach * 2 km from Puerto Rico * 900 m from various shops * 45 km from the airport * 100 m from a bus stop * Credit cards accepted: MasterCard, Amex, Visa, Diners ... more   less 

Additional Information about ClubHotel Riu Vistamar

Address: Avda de la Cornisa | Playa de Mogan, 35130 Puerto Rico, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Puerto Rico
Price Range: $157 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ClubHotel Riu Vistamar 4*
Number of rooms: 475
Reservation Options:
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Also Known As:
ClubHotel Riu Vistamar Puerto Rico, Gran Canaria
Club Hotel Riu Vistamar
Clubhotel Riu Vistamar Hotel
Hotel Style:
#2 Top resorts Hotel in Puerto Rico
#6 On the Beach Hotel in Puerto Rico
#7 Romantic Hotel in Puerto Rico
#7 Luxury Hotel in Puerto Rico
#13 Family Hotel in Puerto Rico
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