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    Servatur Puerto Azul

    Avenida La Cornisa 13, 35130 Puerto Rico, Gran Canaria, Spain
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    12/24/2017 12/25/2017
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    Traveler (1542)
    Room & Suite (414)
    Pool & Beach (221)
    Overview
    • Excellent23%
    • Very good41%
    • Average21%
    • Poor9%
    • Terrible6%
    Travelers talk about
    “adult area” (104 reviews)
    “air con” (145 reviews)
    “pool bar” (164 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Family Rooms
    Poolside Bar
    Kitchenette
    Multilingual Staff
    Laundry Service
    Tennis Court
    Rooftop Terrace
    Kids Club
    Private Balcony
    3.0 Star Hotel
    All hotel details
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    Rooms
    Dec 24Dec 25
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,918)
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    1 - 5 of 1,359 reviews

    A TripAdvisor Member
    1
    Reviewed 3 days ago via mobile

    Take no notice of the negative reviews! What do people expect for a 3 star hotel?! We had a fabulous week, the food was good, plenty of choice for each meal, I have a very fussy husband and he always found plenty to eat. The...More

    Thank A TripAdvisor Member
    Reviewed 5 days ago

    Returned again this year, lstill love it. The refurbished rooms are a real must, it's a bugbear as that not all rooms are so nice. As returning customers we have been treated well, thank you the Azul xxxx

    Thank kmackle
    Reviewed 5 days ago

    More

    Review collected in partnership with Jet2holidays
    Thank Justin W
    Reviewed 2 weeks ago via mobile

    We were a group of friends couples and singles, check in was quick but given directions to rooms was a nightmare 3 different lifts and walkways to try and find room, we were well and truly scattered amongst the 6 blocks the single room I...More

    Thank hoggin
    Response from pilarderada, Guest Relations Manager at Servatur Puerto AzulResponded 1 week ago

    Dear Hoggin, Thank you so much for choosing Servatur Puerto Azul for your holidays in group. As you could check, our hotel is very big and our staff from reception do their best when giving instructions to get to the room. We feel sorry that...More

    Reviewed 3 weeks ago via mobile

    Right ..let me put the record straight. This is a beautiful hotel/complex I’ve never felt so welcome anywhere ever. The staff behind every bar/dinner service /party or just lazy pool day, are always there to offer you service. The lady on the upstairs bar knew...More

    Thank Tricia B
    Response from pilarderada, Guest Relations Manager at Servatur Puerto AzulResponded 3 weeks ago

    Dear Tricia, It has been a pleasure to receive you at Servatur Puerto Azul. It is a nice surprise hearing from you! We love the big reviews. Thank you for giving us lot of details! We can take many notes from our customers´ reviews to...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • $109 - $299 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 On the Beach Hotel in Puerto Rico
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 385
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Cancelon, TripOnline SA, Hotels.com, Hotwire, getaroom.com, Travelocity and Orbitz so you can book your Servatur Puerto Azul reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Gran Canaria >
    • Puerto Rico
    • Also Known As
    • Servatur Aparthotel Puerto Azul Hotel Puerto Rico ,
    • Puerto Azul Aparthotel Rico ,
    • Puerto Azul Gran Canaria ,
    • Puerto Azul Aparthotel Hotel Rico ,
    • Servatur Puerto Azul Puerto Rico, Gran Canaria
    Add Photo Photos
    Traveler (1542)
    Room & Suite (414)
    Pool & Beach (221)
    Dining (106)
    Hotel & Grounds (1031)
    Family and Play Areas (26)
    Bathroom (17)
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    Sponsored by:
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    Ask a question
    Questions & Answers
    Tricia B
    October 24, 2017|
    AnswerShow all 3 answers
    Response from Tricia B | Reviewed this property |
    It was a room. End of and how anyone fit 4 in there is beyond me !!!!
    0
    Votes
    scott1389
    October 10, 2017|
    AnswerShow all 5 answers
    Response from nickyc442016 | Reviewed this property |
    I was there in July and when I got back I wanted to do the same thing so I e-mailed them and they answered with "our hotel will be closed from Mid-April until September approximately". Hope this helps.
    1
    Vote
    Miaelisemaxwell
    September 22, 2017|
    AnswerShow all 5 answers
    Response from Jcc1985 | Reviewed this property |
    If u have paid for upgraded room that's what u will get , I think a lot of people assumed they would get these rooms with out paying extra, we stayed in upgraded room they are lovely !!
    1
    Vote
    Room Tips
    "Upgraded rooms are great"
    Read review
    "Just needs updating but other than that they were great 😁"
    Read review
    "Book a superior room. They are very spacious with all modern facilities."
    Read review
    "5---- are best and look like they have been done up a bit"
    Read review
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