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Eden Apartments

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Eden Apartments
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1,107 Reviews from our TripAdvisor Community

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Showing 1,007: English reviews
Reviewed July 9, 2015

just returned from a second visit to these apartments, love it so much I've rebooked for next year. We were lucky enough to get a refurbished apartment, lovely and comfortable. The beds have lovely soft mattress toppers and thin summer duvets instead of sheets and blankets. The shower was fantastic, huge cubicle with two different shower heads in there for...

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8Thank Kay T
CristianSMP, Trainee at Eden Apartments, responded to this review

Hello Kay T, thank for your comment. We hope to see you again the next time, if you want, you can check our other hotels (Altamar and Altamadores). Kind regards, Cristian

Reviewed July 7, 2015 via mobile

Stayed in the apartments 13th - 27th June, had 2 great week's. Our apartment wasn't one of the upgraded one's but was still very nice, couldn't fault anything. Had everything we needed. There's a lovely big swimming pool, plenty of sunbeds and a very large adults only sun terrace which was on top of the apartments we were in. You...

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8Thank Dean H
CristianSMP, Trainee at Eden Apartments, responded to this review

Hello Dean H, thank you for your comment. We are very grateful for your words and we wish to see you the next time. Kind regards, Cristian

Mildenhall, United Kingdom
Reviewed July 3, 2015

I've just read some of the bad reviews for the Eden apartments and i'm amazed at what some people have written. I've been staying at the Eden on/off for the last 14 years(some times twice a year)and i have not had a bad holiday there. all the down floor apartments are double bedrooms with two single in one and a...

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5Thank tonyb642015
CristianSMP, Trainee at Eden Apartments, responded to this review

Good morning tonyb642015, thank you for you comment. We want to thank the trust in us and We would like to continue seeing you in our hotels. Kind regards, Cristian

Reviewed July 2, 2015 via mobile

Just returned from a ten day holiday at Eden apartments. On arrival after a long day flying we were met with a dark dingy apartment. Thought it may look different the next day after a nights sleep. (On the most uncomfortable beds) with stained quilts and pillows!!!! But it never ... I resigned myself to the fact that we were...

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4Thank 23ali
CristianSMP, Trainee at Eden Apartments, responded to this review

Good morning 23ali, thank you for your opinion. We have been reading your opinion and We will investigate what happened in our Apartments, but We want to apologize for the inconvenience. Kind regards, Cristian

Reviewed July 2, 2015 via mobile

Returned from Eden apartments with my partner and 2 boys couple of days ago. Booked due to very good reviews on trip advisor. Got there hoping to be in a re-furbished room which were available and sitting empty . ( we had emailed twice asking for this but got no reply ). We were put in room 25 NOT RE...

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4Thank MikeyMacf
CristianSMP, Trainee at Eden Apartments, responded to this review

Good morning MikeyMacf, thank you for your opinion. We have read your comment and We apologize for the inconvenience in our Hotel. We will investigate what happened. Kind regards, Cristian

Ayrshire, United Kingdom
Reviewed July 1, 2015

We weren't prepared for Puerto Ricos geography as these apartments are about as high as you get however the taxi only costs 350 to get up (rather than the long hard climb up). They say you get what you pay for but at Eden you got more albeit we had renovated room which was lovely even without air con which...

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2Thank Janette B
CristianSMP, Trainee at Eden Apartments, responded to this review

Good afternoon Janette B, thank you for your opinion. We have read your comment about the staff, and We would like to inform you that We will talk with the staff of Eden Apartments for your next time here. Thank you for trusting us. Kind regards, Cristian

Blackburn, United Kingdom
Reviewed June 30, 2015

We paid for an upgraded room, which I feel was worth it. Modern interior, with memory foam mattresses - having a bad back you appreciate such things. I don't understand why they haven't installed air con into these new rooms. Was around 35/40 degrees during the day and approx 22 degrees at night. Ceiling fans worked OK, but July and...

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1Thank sallyentwistle1973
CristianSMP, Trainee at Eden Apartments, responded to this review

Good afternoon sal19732009, thank you for your opinion. We are improving little by little and We will consider your opinion about air conditioning and entertainment. We hope to see you again. Kind regards, Cristian

Reviewed June 30, 2015 via mobile

This is our second year at EDEN this year they are in the process of updating the rooms so ask for a upgrade. We have had a brill holiday both times at this hotel, entertainment is good and Becky is amazing with the kids and tries to cater to everyone's needs. We will be back another year and hope she...

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2Thank Walker2514
CristianSMP, Trainee at Eden Apartments, responded to this review

Good afternoon Walker2514, thank you for your stay and your comment. We wish to offer you a better service the next time, thank you for trusting us. Kind regards, Cristian

County Louth, Ireland
Reviewed June 30, 2015

I wanted a "tools down" holiday and I certainly got it at the Eden! The place was immaculate and our two bedroom apartment was lovely. Could have slept 2 others in the sitting room and there was plenty of storage space. The staff were extremely friendly and helpful. There were activities during the day and night. Some of the entertainers...

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Thank Petrina F
CristianSMP, Trainee at Eden Apartments, responded to this review

Good morning Petrina68, thank you for your opinion. We will consider your opinion about the entertainers and We will improve for the next time. We hope to see you again. Kind regards, Cristian

London, United Kingdom
Reviewed June 29, 2015

We have been holidaying in Gran canaria for the last 15 years And Eden Apartments is by far the best place we have stayed. We were All Inclusive and I found It very good value for money, full English breakfast <(buffet) cereals, fruit n pastries, good choice available. Lunch and dinner also buffet, I always found something nice and I'm...

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3Thank nikkib23
CristianSMP, Trainee at Eden Apartments, responded to this review

Thank you for your opinion nikkib23, We are very pleased with your opinion and you had a very wonderful vacations and stay. We hope to see you again Best regards, Cristian

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Eden Apartments

Address: Calle Roque de los Muchachos 1, 35130 Puerto Rico, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Puerto Rico
Price Range: $58 - $577 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Eden Apartments 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Eden Apartments Puerto Rico, Gran Canaria
Eden Apartments Hotel Puerto Rico
Hotel Style:
#12 Romantic Hotel in Puerto Rico
#12 Family Hotel in Puerto Rico
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Questions & Answers

Here's what travelers have asked, with answers from Eden Apartments staff and other travelers.
333 questions
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Questions? Get answers from Eden Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go for the top floor and ask for a sunshine balcony”
 of 5 bubbles clongowes, 1 week ago | Read review
“We personally preferred the upper floor room overlooking the garden.”
 of 5 bubbles 966jacquiec, 2 weeks ago | Read review
“Ask for a refurbished room, not sure if you'll get one but worth asking.”
 of 5 bubbles menorca-pescado, 3 weeks ago | Read review
“Rooms very spacious”
 of 5 bubbles pepsi123452014, 4 weeks ago | Read review
“ask not to overlook pool if you like an early night.”
 of 5 bubbles fefifoe, Feb 17, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question