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Castillo De Sol Apartments

Calle Gran Canaria 16, 35130 Puerto Rico, Gran Canaria Spain
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Room & Suite (66)
Pool & Beach (34)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
Languages Spoken
English, Spanish
Property amenities
Free internet
Pool
Bar / lounge
Billiards
Table tennis
Kids pool
Car hire
Couples massage
Wifi
Paid wifi
Paid internet
Internet
Outdoor pool
Snack bar
Poolside bar
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Solarium
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Laundry service
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Room features
Ocean view
Air conditioning
Private balcony
Safe
Kitchenette
Microwave
Flatscreen TV
Complimentary toiletries
Refrigerator
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673Reviews230Q+A100Room tips
Traveler rating
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Popular mentions
just returned from a 4 day stay here,nice place clean and modern...very nice staff. good breakfast,lovely lady looking after the entertainment during the day and evening... only downside is the sun doesnt hit the pool area until 12 noon. other than that would recommend.
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We have recently returned from Castillo , our 2nd time in hotel and yet again what fab holiday. This Hotel & ESPECIALLY the Staff made our Hol. , they are quite simply BRILLIANT from Reception,Security, Cleaners & Bar Staff. When we arrived my partner realised she left her phone on the shuttle bus we went to Reception , they contacted bus co. & arranged for us to collect the phone. Unbelievably Dom The Karaoke King in the hotel heard our story and offered to drive us to Las Palmas an hour drive...What an Absolute Gentleman. Thank you Dom AGAIN !!. Lorraine was Again The Queen of Entertainment, the woman deserves an MBE. Andreas & Natalie in the bar were fantastic , dont forget to " Feed the Cow " 😂😂 Special mention to all the FABULOUS people we met ....... You will not be disappointed with this Hotel & Staff. You will pay for extra's , just plan for it. But that Negative will be blown away by the POSITIVES of this Hotel & Fantastic Staff. See you soon Castillo xxx Joe & Trish xx
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Just returned from another fabulous holiday at the Castillo de Sol.We stay here 4 times a year and have no problems or issues with anything.All the staff are so helpful and friendly. We were unfortunate enough to book with Thomas Cook and were away as it collapsed.The management were amazing,they found us phone numbers and dealt with everything taking away any stress so we could carry on enjoying our holiday,and we did! For this we are very grateful. We have used this hotel for many years and have every intention of doing so as long as we can,everybody really tries very hard to make certain everyone has a lovely holiday.
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Booked with travel Republic stayed ere for 10 nights with family had 3 rooms 209 502 504 rooms lovely very clean hotel spotless can't fault it friendly ad helpful staff all work very hard shout out to da bar staff ad housekeeping great job yes you have to paid extra for air conditioning but was a god sent 🤗🤗new sun beds lovely was so comfortable!! Last but not least da lovely Lorraine she was da most bubbly person ever great job great asset to hotel really enjoyed castillo de sol Great little shop next door had every you needed right beside you no steps 😂reception staff always help full ad a big hello hopefully we get back next year
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+1
This is a very honest review.. I have read through some reviews and they are positive. The others obviously just come on for a moan. We arrived around 8pm on a Saturday evening and was greeted by a very friendly gentleman who engaged in a bit of banter and was telling us the views from our room were the best (we were on the 8th floor). We got into our room and I headed straight for the balcony to see the view. Wow.. the receptionist wasn't wrong. Absolutely stunning. The balcony was huge and even had a clothes horse. The rest of the room was clean and modern looking and had what you needed. The bedroom was a bit small but we made it work. The bit that most seem to moan about.. the towels. Not being funny but the minute you use your towel hang it out on the balcony. It will be bone dry by the time you use it again. Don't see the huge fuss over getting them changed every 3 days? The second thing people seem to moan about is the air con/wifi/tv. I have never been in a hotel where you don't have to pay for any of these luxuries. Don't think it's unreasonable at all to pay for these amenities. We went end of August and it was very hot but both the bedroom and living area have ceiling fans. They don't give off a massive breeze but it was sufficient enough. We just kept both on all day and night. Pool area and pool bar are clean and the staff at the bar are very kind and can't do enough for you. Lorraine the entertainer is top class and deserves more than a medal. She remembers absolutely everyone's name! Never once had an issue getting a sun lounger. Pool area doesn't open until 10am so we usually headed down for around 9am to the pool bar and just waited there til it opened. To be fair it's no big deal the pool area opening at 10am cause the sun doesn't come round til about 11/11.30am anyway! Don't listen to the negatives. This is my first time at this hotel and won't be the last. Our stay was perfect. If you want a hotel with all the luxuries then go and pay for that. You pay for what you get here as it is a budget hotel but it is still sufficient enough for what you need and for an enjoyable holiday. Thanks to all the staff at the Castillo De Sol.
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PRICE RANGE
$43 - $109 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
castillo del sol apartments hotel puerto rico
LOCATION
SpainCanary IslandsGran CanariaPuerto Rico
NUMBER OF ROOMS
87
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