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Balcon Del Mar

Avda. De Timanfaya 25, 35139 Puerto Rico, Gran Canaria, Spain
Hotel amenities
1 room 1 adult
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Balcon Del Mar
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138 Reviews from our TripAdvisor Community

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Kalmar, Sweden
Level Contributor
65 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Larger apartment hotel, all have large balcony and well furnished, in modern designed room. The cleaning was very well denoe. Have two swimming pools plus small ones for kids, and very large sun terazza. Plenty of space as it is not so many rooms an other hotels in area. Pool bar gave nice service, and next to reception a small... More 

Helpful?
Thank Btorp
balcondelmar11, Director de Relaciones con Clientes at Balcon Del Mar, responded to this review

Dear customer, Thank you very much for taking your time to valuate us on this site and leave a fantastic review. We really feel glad that you have enjoyed your staying at Balcón del Mar in our lovely and spacious apartments and the services received and thats why we hope to see you once more with us. Yours fatihfully,Marta. Guest... More 

Stockholm, Sverige
1 review
3 of 5 stars Reviewed 4 weeks ago

Nice hotel for a reasaonable cost. Everything were good accept for the cleaning of the apartment. The beadlinen did'nt change for the 2 weeks stay, and the floors and toilet were hardly cleaned at all.. Wifi were very bad and expensive, not worth the price...

Review collected in partnership with this hotel

Helpful?
Thank asaens
balcondelmar11, Director de Relaciones con Clientes at Balcon Del Mar, responded to this review

Dear guest, Thank you very much for taking your time to valuate us on this site and leave a review. We feel really glad that you have enjoyed your stayying at Balcón del Mar even with some reserves. We have cleaning service every day, changing towels three days a week and bed sheets once for a two weeks staying so... More 

Spydeberg Municipality, Norway
1 review
3 of 5 stars Reviewed November 25, 2015 via mobile

Balcon del Mar is located om top of the hill between Amadores and Puerto Rico. Nice view. Generally clean hotel with small mini market. 20 minutes walk down to Amadores beach and 35 minutes up. Nice if you like the exercise but too long for an evening dinner, then you need a taxi. Very quiet hotel in this time of... More 

Helpful?
Thank OveMartin
balcondelmar11, Director de Relaciones con Clientes at Balcon Del Mar, responded to this review

Dear Guest, Thank you very much for taking your time to write a review at tripadvisor.com We feel really glad that you have enjoyed your autumm break holidays at Balcón del Mar feeling happy and confortable in the apartmens and also with services offered. We hope you give us the chance to welcome you back at Balcón del Mar Yours... More 

Finland
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 21, 2015

We were more than happy to have this hotel, since we had to transfer from another hotel in the valley, which was awful. There is very little bad to say about this hotel. Maybe the only thing is that it is a bit far from both beaches, but the taxis are very good help there. Rooms are clean and nice,... More 

Helpful?
1 Thank KKK96
balcondelmar11, Guest Relations Department at Balcon Del Mar, responded to this review

Dear guest, Thank you very much for taking your time to valuate us in this site. We feel really glad that you have enjoyed your holidays at Balcón del Mar and we hope you come back in a short future Best Regards Marta More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 2, 2015

We visited the last week of February, and luckily we had nice and warm weather. They have 1 pool that is heated, and it was 25 degrees - just perfect to chill down when the sun got too hot. Yes, the distance to the city centre was long - but the reception fixed us a taxi whenever we wanted. The... More 

Helpful?
Thank ElisabethGiil
balcondelmar11, Director de Relaciones con Clientes at Balcon Del Mar, responded to this review

Dear Customer, Thank you very much for choosing us for your holidays and also taking your time to valuate us in this site. We are really glad that you had fantatic days and enjoyed your holidays with us. relaxing ad basking the sun. Your satisfactions is our goal. We hope to welcome you back once more at Balcón del Mar... More 

Bergen, Norway
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 14, 2015

I've been there for one week in january. Room was clean and nice equipped for example microwave so it's possible to prepare your meals at your room. Cleaning service was good. Reception service was okay, but it could be better (that's not so comfortable when the person you talk to is sitting and you can only see the half of... More 

Helpful?
Thank fritzek
balcondelmar11, Director de Relaciones con Clientes at Balcon Del Mar, responded to this review

Dear Customer, Thank you very much for choosing our hotel for your holidays and for writing a comment on Tripadvisor We are very pleased that you had enjoyed your stay with us. We are always willing to improve our level of quality and so we appreciate your assessment in this regard. We will consider your comments about the Wifi connection... More 

Åkersberga, Stockholms Län, Sweden
2 reviews
3 of 5 stars Reviewed January 12, 2015

Good price but "risky" choice IF you go there for warmth and sun. The location on the top of the hill makes the hotel exposed to (cold) winds. We stayed with our babygirl and believe there are better choices for small children. The hotel is not veryexpensive, the apartments quite spacy and but you need to pay for all extra... More 

Review collected in partnership with this hotel

Helpful?
Thank Tommi99
balcondelmar11, Director de Relaciones con Clientes at Balcon Del Mar, responded to this review

Dear Customer, Thank you for your critical since through this we have the best way to learn about the experiences of our guests during your holiday, understanding the perception towards getting a product to suit you. We are pleased that greatly the treatment received by our staff and quality of the apartments; however deeply regret not having satisfied with the... More 

Umeå
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed January 5, 2015

No sun on the balconies. Long distances to the beaches as the hotel is on top of a mountain. Small pools with cold water. Very poor wifi which did'nt work in the apt. and on and off on the balcony. They charged €15 for it and the same for the very small TV for a week. The salon with nice... More 

Helpful?
1 Thank Lars M
balcondelmar11, Director de Relaciones con Clientes at Balcon Del Mar, responded to this review

Dear Customer, Thank you very much for value ourselves in this website and for choosing our hotel for your holidays. We will consider your comment about wifi services, pool temperatura, Salon openning hours and few others as we are always trying to improve our services and is very important for us to know the opinion of our customers. So we... More 

1 review
2 of 5 stars Reviewed December 25, 2014 via mobile

Hotel was ok. Nice location but sun does not shine almost at all on the balconies. It cost 15 euros to get tv for a week and you get only 6 channels. Safety boxes (costs also) are inside the reception so you don't have access to it while reception is closed. There was not enough hot water for two people... More 

Helpful?
Thank Mari K
balcondelmar11, Manager at Balcon Del Mar, responded to this review

Dear Customer, Thank you very much for choosing our hotel and evaluate ourselves in this website. It is very important for us to know the opinion of our customers and helps us improve our services. That's why we thank you so much to share your opinion with us and we will consider your comment. We hope we can welcome you... More 

Parainen, Finland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 18, 2014

High value for money. Nice, clean, quiet hotel. I´ve visited this hotel twice with my family (2 adults, 4 kids) and we have been very satisfied. Good location on top of the hill, nice view from the balcony. Polite and helpful staff, clean and well equipped rooms with enough space inside and a large balcony. Nice, large pool area and... More 

Helpful?
6 Thank Markus S
balcondelmar11, Director de Recepción at Balcon Del Mar, responded to this review

Thanks for your review. I hope to see you soon. O_o More 

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