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Los Veleros Apartments

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Los Veleros Apartments
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59 Reviews from our TripAdvisor Community

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Showing 20: English reviews
1 review
3 of 5 stars Reviewed 3 days ago NEW

We had great 2 weeks in Purto Rico. The sun and sea were great .Los Veleros Apartments can be described as adequate . They were well cleaned and maintained by the daily maid service , But they did not feature all the facilities that are mentioned in the brochure . We spent most of our time on the beaches ,... More 

Helpful?
Thank fac t
Hampshire, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed 6 days ago NEW via mobile

Just returned from a lovely stay! Apartments were basic and dated but were a great size and had everything we needed - except from air conditioning (although the heat was more bearable than expected). Wi-Fi wasn't great but worked well enough for messaging apps, many restaurants in the area provided free Wi-Fi also. Staff were very friendly and helpful. Only... More 

Helpful?
Thank Eleanor A
Level Contributor
3 reviews
1 of 5 stars Reviewed 3 weeks ago

Stunning views, decent apartments, great location for exploring Puerto Rico, but that's about it. We arrived at about 22.30 on a Tuesday and we had to ring a number from our mobile phone to get someone to check us in, this took approximately 40 minutes, lights in the apartment had been turned off at the circuit breaker necessitating a further... More 

Helpful?
Thank Brenda P

Travelers are raving about these Puerto Rico hotels

Crawley, England, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed July 5, 2016

We arrived very late at night due to a poor transfer service from the airport. There is no one there at anytime of day to see you in let alone at night. There is no reception, no drinks, no food. So after a 3.5 hour flight + 3.5 hour transfer and unable to get any answer on the phone we... More 

Helpful?
1 Thank Vicky R
Riversun-Hotels, Customer Experience at Los Veleros Apartments, responded to this review

Thank you for taking the time to review Los Veleros Apartments here, we really appreciate all feedback both good and bad. I am so sorry for the difficulties and lack of information you encountered during the check-in. We fully take on board all of your comments and where possible will address them as a matter of urgency. This is certainly... More 

Herning, Denmark
1 review
3 of 5 stars Reviewed June 13, 2016

Nice place have been there a lot of time and come back every years. lovely staff at the place and they are very helpful. The cleaning is in order. Apartments is a little worn, but the view out over the sea from a large terrace is perfect. Hope to come back next year. Only minus the lovely family who leased... More 

Helpful?
Thank nyholmhansen
Riversun-Hotels, Customer Experience at Los Veleros Apartments, responded to this review

It's always pleasing, and a sign that we have the right approach, when our guests return frequently. I hope this will continue, and I am sure next year you will be delighted when you see the changes made in Los Veleros Restaurant. Thank you for your review. Kind Regards, Lorenzo Sentís Riversun-Touristic More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 10, 2016 via mobile

Puerto Rico is a stunningly beautiful place and you don't get a much better view than the views from the veleros. Spectacular hillside views merge onto the port from every apartment framed with pretty little garden areas and a couple of pools. Every member of the staff here were wonderfully polite and helpful. There are two paths down to the... More 

Helpful?
Thank Sarah L
Riversun-Hotels, Customer Service at Los Veleros Apartments, responded to this review

Time and again our guests comment on our location and views, I am delighted you were able to appreciate it, as do we as the lucky people who get to come here to work. I am glad that this transpires in the friendly accommodating service you received. Thank you for your comments and your thoughts on how our future guests... More 

Oslo, Norway
Level Contributor
2 reviews
2 of 5 stars Reviewed January 4, 2016 via mobile

Piles of dust on the walls and on top of bedroom cupboard! OK standard and nice bathroom... Los Veleros is NO place for young children... They were bored only with a old pooltable for entertainement...!

Helpful?
Thank Ole N
Riversun-Hotels, Customer Service at Los Veleros Apartments, responded to this review

All comments received are taken seriously and have been passed to our Housekeeping team. We are sorry that your experience did not meet your high expectations especially as feedback of this kind is rare. It is true, as you did comment in your review, that in Los Veleros Apartments there isn´t any Children Program of entertainment but Puerto Rico is... More 

Arendal, Norway
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 3, 2016

Stayed here for two weeks. Small apartment hotel, in a rather quiet part of Puerto rico a bit up in the "new valley". Most of the Apartments have seaview, and sun in the morning. The balconys are quite private with a green hegde and flowers. There is a small restaurant in the hotel, and every monday they have a barbeque... More 

Helpful?
1 Thank TomTol3791
Riversun-Hotels, Customer Service at Los Veleros Apartments, responded to this review

Thank you for taking the time to post such positive comments. Kind Regards, Lorenzo Sentís Riversun-Touristic More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 27, 2015

if your travelling on a budget the rooms are decent size i gave the place a clean when we arrived then it was up to are standards the pool clean big enough too have fun in the kids loved it only down side is the bar/shop was rarely open and we were the only english there its full of spanish... More 

Helpful?
Thank Laura Q
Riversun-Hotels, Customer Service at Los Veleros Apartments, responded to this review

Hi, thanks for your review and positive comments. As you rightly comment, we pride ourselves for the great value for money. I think its fair to say the Apartments are spacious and clean with everything working. Sorry if the behaviour of other guests made you feel uneasy. August is always a very special time of the year, with many youngsters... More 

Colchester UK
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed July 17, 2015

We got here at 2330 to be met with a note asking us to ring a number. Waited on the street till some dude on a motorbike turned up half an hour later with the key. We booked the place knowing it had a bar / snack bar and a small shop as it was 182 steps down and back... More 

Helpful?
1 Thank SimonHockridge
Riversun-Hotels, Director de Relaciones con Clientes at Los Veleros Apartments, responded to this review

I am disappointed to read your review, especially as we always try our best to deliver the keys as fast as possible even when the check–in happens at midnight as it was your case. I confess I am at loss about the “atmosphere of tension” around the swimming pool as we have been welcoming international guests for more than 20... More 

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Amenities

Highlights
  • Pool
  • Restaurant
Things to do
  • Pool
  • Restaurant
Room types
  • Kitchenette

Additional Information about Los Veleros Apartments

Address: Camino Barranco, 35130 Puerto Rico, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Puerto Rico
Price Range: $50 - $79 (Based on Average Rates for a Standard Room)
Number of rooms: 51
Also Known As:
Los Veleros Apartments Hotel Puerto Rico
Los Veleros Apartments Puerto Rico, Gran Canaria
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