+ Clean, modern, spacoius and nice rooms with free wifi. Friendly staff in the reception, but they could speak some slovenian words, because hotel is only some km from Slovenia. New part of spa is great, also outdoor pools are ok, free bikes, indoor&outdoor children playground, breakfast ok,... - Pretty late check in at 15.00, dinner is not for 4* hotel (food&staff is a big problem). Also only one receptionist speak English ok,but other....
Such a nice place, trendy, modern, and with everything you need and expect from a good hotel. The room was large, very well laid out, with a bed for a giant. I could have rolled over three times and not fallen out. The shower was good, warm with great water pressure. Food was ok. Everything you expect for breakfast was there, including freshly made omelettes. Absolutely positively would return. It was fab.
Extremely clean rooms, attentive front office and highly professional restaurant staff. All speaking multiple languages and are trained to the highest standards in customer service. The hotel has direct access to the thermal baths and pools, has a children's playroom, free bicycle rental etc etc... try the multiple saunas, steam rooms and pool. Highly recommended for a relaxing and recharging time. 10/10
I have been in Thermal Balance Lenti in March 2017.We were here with my familly in two conected rooms. The rooms and the whole hotel is new and very clean. The food in restaurant is very delicious becuase of your chefs. The therme are also very nice and spacious especialy the new part of therme. I must say that all staff is very kind and ready to help to guests. I hope you will stay the same or even better.Just go on.
Great! Very nice hotel for family with kids 0-6. Personel was friendly, wellness was warm and clean. Very good room, food was also very delicious. Prices are very reasonable for 4star hotel. We will defenetly come again.
Me and my wife came here looking for some peace and relaxation from our daily life.I can say mission accomplished.The hotel looks nice, the staff is kind and quick. Room is also very good, with nice comfortable bed, nice bathroom, flat TV, balcony, and it's clean.But that's what you expect from a modern 4* hotel. It would be great if they had more TV channels, especially in English. Also we were suprised that the staff doesn't speak English that good, except from the receptionist.For me that's a must! Breakfast is excellent, with a lot of choices and the food is very well made and tasty. I expected more out of dinner, but in the end it was ok. (big plus for cakes)! Their own spa center on the 4th floor is nice.Sauna is very good, the pool is ok. It's new at least. We also had access to the Thermal Lenti Spa.Overall I would say it's decent but definietly needs a refubrish, it looks outdated.…
Hotel is nice and new, furnished in modern style. Pool area is large enough for numerous people, but problem is that deckchairs are concentrated in a separate room between the pools. It feels very uncomfortable, since you cannot lay down by the pool. Toillets in pool area wasn't heated, so it was cold in there. But real problem starts with the food. Quality and variety of food is very poor, for most of the food you must ask and still don't get. I've never seen people waiting and literally begging for bread. Only one waiter was bringing the food and drinks and all other needed things to whole dinnig room at breakfast (for 100+ people). It was outrageous. Some people lost their nerves with reason. It is really a shame, because as I said at the beginning of review hotel facilities are quite good, staff is polite with lack of english language, good wi-fi also in rooms, great playroom for kids, great playground outside, prices of drinks in hotel's restaurant and bar are reasonable. But when I look at the fact that they sold us a room they didn't have in a first place and fact about food service, this place isn't recommendable at this time. Before we left, situation get better, you could see it, because number of staff doubled in dining room and at the reception. But this definatelly isn't the way you run a 4* hotel...…
First impression comming to hotel is good. Easy check in, english, german slovenian is spoken at the reception. Nice, great room, with great bathroom and balkony. On the 4th floor there is a small pool, and few saunas- tea, fruit, water is offered. Dinner ekselent. Friendly stuff, good food. Breakfast is also good. I only missed some jogurt, but no problem.Spa is nice.
really nice hotel and spa. good saunas. all in all is warm and cosy. friendly staff. only food is never for a 4 star hotel! not so much variety of the dishes. poor quality! maybe should be more in English (only Hungarian and German). but you get what you pay for!
We were traveling as a family of four grown up people. Came to the hotel at 15.30 to learn that we have to wait one more hour (the official check in time is 15.00, which is already pretty late for 4*). Long story short, we only had a chance to get into our rooms at 17.30. After spending some time at the thermal pools, we got to dining only at 19.30, half of the dishes were already eaten away and the staff said there wouldn't be any more helping, so we had to eat what was left. Keep in mind, that even if you have a half-board, all the drinks at dinner are to be paid. The food is good, but nothing exceptional or exquisite, like sth that you are awaiting from the 4* restaurant. Breakfast is really good, there's a large variety of different foods for any taste. Tea and coffee (Hausbrandt coffee) are of a high quality. The staff speaks poor English and equally poor German. Only a few of them seem friendly, professional and confident in their jobs, most are not, both the front desk and the restaurant/bar staff. The magnetic watch for getting into the pools only functioned one time (out of three days). The general condition of the hotel is very good. The interior is beautiful and new, the ambience pleasant. Beds/pillows perfectly comfortable and cozy. …
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