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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Iconic Santorini - A Boutique Cave Hotel
Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#8 of 60 hotels in Imerovigli
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
A timeless experience awaits guests of the Iconic Santorini, a unique boutique cave hotel located in the picturesque Greek island village of Imerovigli. Situated on a spectacular hillside setting and literally carved from Santorini’s volcanic caldera wall, this tranquil retreat offers breathtaking views of the azure waters below from each of the five hotel levels. Every room or suite is distinct and all provide personal veranda seating high above the majestic wonders of this ancient volcanic island rising from the Aegean Sea below. First class service and luxury amenities combine with unparalleled serenity and magnificent views to create a truly unforgettable experience.
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Room & Suite (106)106
Full view
Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Spa
Rooftop terrace
Paid private parking nearby
Wifi
Hot tub
Infinity pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast in the room
Complimentary welcome drink
Couples massage
Facial treatments
Full body massage
Massage
Concierge
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Cable / satellite TV
Extra long beds
Walk-in shower
Safe
Telephone
Bottled water
Flatscreen TV
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Quiet
Languages Spoken
English, Russian, Spanish, Greek and 1 more
Location
Full view
77Somewhat walkable
Grade: 77 out of 100
34Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
407Reviews17Q+A96Room tips
Reviews
Traveler rating
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+1
Where to begin on a review of this magical piece of paradise is the biggest challenge! I’m writing this review at the airport as we leave Iconic Santorini and make our way back to cold rainy England and real life. Like everyone across the world 2020 has been a hard and stressful year. In the midst of it all, completely unplanned or expected at the age of 42 with no children other than my fur babies I discovered I was pregnant with a baby girl due in December. So before our lives changed and an unknown chapter revealed itself and at 28 weeks pregnant when I am still fit and active and able for travel, it felt imperative for my husband and I to escape 2020 and Covid 19 and take some much much needed time out from the world and press pause. I came across Iconic through a travel newsletter I subscribe to and was intrigued enough by the ‘Boutique Cave Hotel’ reference to click through to their website. They had a notice up on the website to sign up to receive special offers from them so I signed up not thinking much of it. That day I received an email with some brilliant offers that caught my attention and made me want to find out more. We had a limited budget given the impact of Covid and fact that we have a new little person joining our family soon who I’m told will need lots of new things bought for her! But we’d agreed we’d rather do less days somewhere really special than more days somewhere less expensive but not as memorable. So I emailed Iconic to find out more and see what our budget would secure us there. From that very first email I was impressed with the level of customer care and attention. As it was the very end of the season the team were able to offer us the amazing Grotto suite within our budget and from the start they were so incredibly helpful with recommendations for trips and restaurants to enhance our stay. We’d never been to Santorini before and only booked a matter of weeks before we came but by the time it came to actually stepping on the plane I already felt like I knew the staff and that we were going to be very well looked after. It says on their website that you will feel like you have been welcomed by an old Greek friend when you stay there. My husband and I both agreed that from the second we arrived it was like we were staying with relatives who lived abroad and wanted us to have the best time ever without being intrusive. I can honestly say that it felt like we were looked after the way any of the staff would have looked after their own family members in their homes. Nothing was too much trouble and there is a gorgeous energy and warmth throughout the hotel that cannot only be attributed to the brilliant sunshine and stunning architecture – the staff team are simply the best we’ve ever come across on holiday – and we are hugely lucky to have been to some of the best hotels in the world, but I cannot remember another time where I have felt so emotional leaving a place and so at home and at ease around the staff. Every single one of them was a lesson in hospitality best practice and what it is to be a genuinely lovely person. So like you who are reading this review I also read a lot of the reviews before we went and I can confirm: The breakfasts are outstanding – every morning was a new surprise and absolutely delicious. And whether it was a pregnancy related craving or just the fact it was so delicious I had a special omelette made every morning just for me. 😊 Having it served on your terrace with the breath-taking backdrop of the ocean and volcanic cliffs as your view was just the perfect way to start every day. The food generally is awesome – the very talented chef prepared us a special Birthday meal where we literally told him all the ingredients we liked and he devised a bespoke four course menu that blew our socks off. Combined with his breakfast gastronomy treats and paired with the surprisingly lovely Greek wine from Santorini (I would never think to order Greek wine at home but it’s the majority wine on most menus there and rightly so) and the day menu of very tasty home comforts such as a club sandwich alongside more traditional Greek fare you will certainly not need to worry about going hungry. The beds are super comfy - I have always been an early riser and I don’t know whether the last year had just caught up with me but I can honestly say I have never slept in so much on any holiday! We tended to lose track of time anyway – that is part of the magic, but the enormous beds certainly have that luxurious feel good factor that promotes excellent rest. The location is perfect – from everyone we spoke to locally including restaurant staff and taxi drivers, the Iconic is situated in the best location on the Island. Set at the top of the caldera the views are mesmerizing and the village is peaceful and quiet with some lovely restaurants and shops within 5 minutes’ walk of Iconic. There is also a beautiful walk with that view always on one side that takes about 25 minutes down from Iconic into the main town area of Fira. Along the way there are places to stop for ice cream or to take photos of the fabulous view. We cheated and walked into town as it’s all downhill from Iconic and then got a taxi back up the hill for 10 euro. Once in Fira there is a wide range of shops and restaurants to explore and we discovered some brilliant local artists. The whitewashed narrow cobbled streets are like something out of a film set and the sunsets are remarkable. If you want to go to any of the other villages/towns Iconic will organise transport and nothing is too far away. The sunset cruise is a must – Iconic organised this for us and their recommendation as with everything else was spot on. The crew on the ship were great fun and there were lots of opportunities to swim in the gorgeous sea. The food on board was great and our drinks (soft and alcoholic) provided on tap throughout. Another special memory. We stayed for 7 nights though had only planned for 6 - due to a Greek air strike we had to stay another day and the Iconic team again went above and beyond. They were meant to be shutting for the season on the day we were originally meant to leave but stayed open for us even though we were the last guests and offered for us to keep our current room at the same price as their least expensive room on low season. This kindness meant we stayed another night in paradise with minimal disruption or stress. We had also taken the holiday as part of a Birthday treat for me and after a tip off from my husband the team had organised a Birthday cake and candles for the first night of our arrival which is just another example among many of their attention to detail, care and superior customer service. Another typical example of their superlative service is that when we arrived the team had checked the weather and it turned out the day we’d booked the cruise was actually going to be quite windy so they advised us on the best day to go according to the forecast and in liaison with the cruise company and made all the changes and they were right – the day we went was perfect. Weather wise we weren’t sure what to expect having never been before and with it being October but asides from one day where it was pretty windy but still warm it was sunbathing weather for us British and Irish travellers! As you’ve probably guessed we can’t recommend Iconic Santorini more highly. The Island and most importantly, the brilliant team who are the beating heart of Iconic, have created the most wonderful memories of our last holiday together for a while as just a couple. Even as we were leaving the staff were asking us to send pics of the little one when she is born – just as your far away relatives would. We will return again as a party of three and if you are even thinking about booking a hotel in Santorini your search is over. Book Iconic now, for forever memories and an unforgettable holiday to soothe your soul, heart, body and mind.…
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Date of stay: October 2020
Value
Service
Sleep Quality
Helpful
Response from Marcela Alfaya, General Manager at Iconic Santorini - A Boutique Cave Hotel
Responded Nov 2, 2020
Kalimera from Greece! Reading through your lovely review was truly humbling, heartfelt thanks for taking the time to post this thoughtful recap of your experience at our serene retreat. It gave me utmost pride to share such wonderful feedback with my committed team who strive to provide memorable moments while exceeding expectations. Knowing that you rate the staff as the best you have ever come across on holiday is truly inspiring for us all, especially coming from such well-travelled individuals. Utmost care is given to ensure a sense of belonging right from the moment a potential guest engages with our reservations agents. One of the key pillars in our philosophy is to provide warm Hellenic hospitality, as would be the case when staying in the home of a close Greek friend so we are thrilled that you felt this way. Your valued comments regarding the food are very much appreciated by Chef Mattheos and the culinary team. Our inspired local island chef prides himself on the freshest ingredients without exception and visits the market each day before deciding on a daily menu. Visitors eagerly await to see which dishes will be listed on the chalk board, we also encourage passing by the open kitchen to see what is being prepared and pick up some valuable cooking tips. It was nice to hear that you enjoyed sleeping in some days and opted to be surprised with a different daily breakfast selection at your personal terrace. We are thrilled that the allocated Grotto Suite was to your liking, as was the all-natural bed by COCO-MAT. Specially selected to ensure the sleep experience is just as peaceful as the rest of our unique operation, we proudly offer the full 4-layer bedding program as standard throughout all units which continues to receive great praise. It is pleasing to hear your thoughts regarding the peaceful area surrounding the property. Our visitors often share that they find the serene village of Imerovigli is an idyllic location to be based on the island. Often referred to as a living postcard, it’s dramatic setting at the highest point of the volcanic cliffs is conveniently located between the cruise shopping port of Fira and the sunset crowds in Oia. Once again, thanks so much for your preference of our boutique cave hotel. Please consider yourselves part of the Iconic family and it would be a delight to welcome you back at our tranquil retreat in the future! We all wish you both great joy ahead as the arrival of your new family member gets closer. Best personal regards, Marcela Alfaya
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Hotel's Favorite
This hotel is something else, perched on the edge of the Caldera. We were upgraded to one of their suites with the most fabulous view over the Caldera. The suite was spotlessly clean and the hotel's Covid hygiene procedures were second to none. We felt 100% safe in the hotel, everywhere in fact, but particularly in our wonderfully comfortable and superbly furnished rooms. In these troubled and worrying times it's what we were looking for: a place to relax, chill out and not worry about Covid. Totally achieved. The breakfast which can be ordered at any time during the day and which was served on our own personal terrace was absolutely fabulous, with a variety of fruits, yoghurt, eggs, cheese, ham, pancakes, waffles, bread rolls and much more. All staff were always friendly, polite, helpful and efficient. I can highly recommend this hotel, particularly if you're worried about infection. I've never seen such careful attention to detail when it comes to deep-cleaning, or cleaning on a daily basis.One of the best palaces we ever stayed in!!…
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Date of stay: September 2020
Location
Service
Sleep Quality
Room Tip: All rooms have excellent views.
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1 Helpful vote
Helpful
Response from Marcela Alfaya, General Manager at Iconic Santorini - A Boutique Cave Hotel
Responded Sep 28, 2020
Greetings from Iconic Santorini! Sincere thanks for reviewing our tranquil retreat following your visit to this magical island. We are thrilled that you enjoyed the property's idyllic setting on the rim of the caldera in picturesque Imerovigli village. Our utmost goal is to provide magical moments to cherish and in these uncertain times, we remain fully committed to providing a safe setting. As such, your kind compliments regarding the service, cleanliness and hygiene protocols are highly rewarding. Chef Mattheos is happy that you found the daily breakfast offerings to your liking. Several of our visiting friends decide to remain at the hotel throughout their stays and in addition to the tranquillity, another main reason is the ability to savour breakfast at any time of the day desired. This special amenity continues to be a true luxury for romantics, honeymooners and those seeking an escape from the routine of daily life. Please consider yourselves part of the Iconic family, it would be a great pleasure extending a warm welcome back to your Greek home away from home in the not-too-distant future! Well wishes from the Cyclades and kindest regards from us all, Marcela Alfaya
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Third visit and we still want to go back for more. Many thanks to the iconic team for making this such a wonderful stay on your beautiful island .... AGAIN. The breakfasts overlooking the volcano are to die for and the service is perfect. Mark and Lisa
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Review collected in partnership with this hotel
Date of stay: September 2020
Helpful
Response from Marcela Alfaya, General Manager at Iconic Santorini - A Boutique Cave Hotel
Responded Oct 31, 2020
Greetings from Santorini island, Thanks so much for sharing these kind words of praise! It was a great pleasure welcoming you at our haven of tranquillity for a third visit and we're delighted that it was yet again a truly memorable experience. We would like to express our utmost gratitude for your loyalty and the Iconic family looks forward to having you back at your Greek home away from home at some point in the future. Best personal regards, Marcela Alfaya
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We went to Iconic in August to enjoy our honeymoon. To put it in simple words: just amazing. Everything from food, location, staff and rooms there wasn't anything which didn't exceed our expectations. Espacially the staff will do everything to make sure that you can enjoy this breathtaking atmosphere and scenery to the fullest. Also the breakfast served on your private terrace is remarkable. We'll definitely be back. Sarah & Max
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Date of stay: August 2020Trip type: Traveled as a couple
Helpful
Response from Marcela Alfaya, General Manager at Iconic Santorini - A Boutique Cave Hotel
Responded Oct 12, 2020
Kalimera from the Cyclades! Many thanks for taking the time to review Iconic Santorini. We sincerely appreciate the preference of our serene retreat for the celebration of your special life event. It is really gratifying to know that you had such a memorable stay and we exceeded all expectations. My committed team strives to do just this for each and every visitor we welcome so needless to say, your kind compliments are truly inspiring! The much-loved Iconic breakfast continues to be a talking point and Chef Mattheos couldn't be happier with your words of praise. Once again, thank you very much and we wish you all the best for a happy life together! Warmest regards, Marcela Alfaya
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What an amazing stay! Cannot express and thank enough the team for making this hotel absolutely outstanding in a very unique landscape of Santorini. You always hear amazing things about this magical island but arriving and witnessing it with your own eyes - is more than expected. Driver Andreas makes you feel very comfortable and welcomed once you get out from the boat. Everyone at the hotel: George, Afroditi, Antonis, Giannis - always smiling and extremely helpful. But what makes this place is - Marcela. What a nice, sweet, approachable General Manager! She welcomed us with open arms. The stay was absolutely flawless: hotel is exceptionally clean, everything and anything you can imagine - is there. There’s impeccable attention to detail and you can feel the love to the place when you are there. The ability to have different menu breakfast brought to your own room terrace - is just the cherry on top. No wonder this hotel is ranked on top of the list and is the best on the island. Keep going, Marcela, and the Team and THANK YOU. You made my summer!🤍…
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Date of stay: September 2020Trip type: Traveled with friends
1 Helpful vote
Helpful
Response from Marcela Alfaya, General Manager at Iconic Santorini - A Boutique Cave Hotel
Responded Sep 29, 2020
Greetings from the serene village of Imerovigli, Heartfelt thanks for your lovely review, we couldn't be happier with these warm words of praise! It is most pleasing to know that you had such a memorable experience, we take great care to ensure our guests feel at home right from the moment we first meet. One of our founding principles was to welcome guests as visiting friends to a unique residential atmosphere, providing timeless days and warm Hellenic hospitality. I was delighted to share these wonderful compliments with the Iconic family, everyone sends their thanks and very best wishes. Many thanks again for the inspiration, we appreciate you choosing Iconic Santorini for your summer break and hope for an opportunity to extend a warm welcome back! Best personal regards, Marcela Alfaya
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PRICE RANGE
$434 - $769 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
icons hotel imerovigli
LOCATION
GreeceSouth AegeanCycladesSantoriniImerovigli
NUMBER OF ROOMS
19
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Claim Your Listing Frequently Asked Questions about Iconic Santorini - A Boutique Cave Hotel
Which popular attractions are close to Iconic Santorini - A Boutique Cave Hotel?
Nearby attractions include Skaros Rock (0.3 miles), Sand Lily Boutique (0.2 miles), and 363 Champagne Lounge (0.2 miles).
What are some of the property amenities at Iconic Santorini - A Boutique Cave Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Iconic Santorini - A Boutique Cave Hotel?
Top room amenities include air conditioning, a flat screen TV, and extra long beds.
What food & drink options are available at Iconic Santorini - A Boutique Cave Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Iconic Santorini - A Boutique Cave Hotel?
Yes, free public parking nearby and paid private parking nearby are available to guests.
What are some restaurants close to Iconic Santorini - A Boutique Cave Hotel?
Conveniently located restaurants include Confetti Dessert Boutique, Kapari Wine Restaurant, and The Wine Bar.
Are there opportunities to exercise at Iconic Santorini - A Boutique Cave Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Iconic Santorini - A Boutique Cave Hotel have an airport shuttle?
Yes, Iconic Santorini - A Boutique Cave Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Iconic Santorini - A Boutique Cave Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Iconic Santorini - A Boutique Cave Hotel?
The staff speaks multiple languages, including English, Spanish, Russian, Greek, and Ukrainian.
Are there any historical sites close to Iconic Santorini - A Boutique Cave Hotel?
Many travelers enjoy visiting The Castle of St Nicholas (3.5 miles).