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Agia Pelagia, Crete 71414 Greece
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Update from hotel: This property has indicated that they are taking safety precautions against COVID-19 and is temporarily closed until 04/30/2021.Read more
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Traveler (2048)
Room & Suite (178)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Blue Bay Resort Hotel
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 28 hotels in Agia Pelagia
Location
Cleanliness
Service
Value
Travelers' Choice
'Blue Bay Resort Hotel' is located on the northern side of Crete, Mononaftis Bay, 22km from the capital city of Heraklion, in the quite village of Agia Pelagia. Thanks to its privileged slope position, it offers breathtaking views of the Cretan Sea. For a vacation in an environment full of natural beauty, 'Blue Bay Resort Hotel' has a wide selection of room types, offers excellent service as well as a range of leisure activities. 'Blue Bay Resort Hotel' is an ideal choice for relaxing and enjoyable holidays. It is also a central point for excursions throughout the island of Crete.
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Room & Suite (178)178
Full view
Property amenities
Free parking
Free internet
Pool
Fitness / spa locker rooms
Free breakfast
Tennis court
Entertainment staff
Children Activities (Kid / Family Friendly)
Parking
Internet
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Evening entertainment
Kids club
Airport transportation
Spa
Facial treatments
Foot massage
Full body massage
Baggage storage
Chapel / shrine
Gift shop
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Safe
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Mountain View
Languages Spoken
English, French, German, Greek
1,491Reviews498Q+A100Room tips
Traveler rating
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Popular mentions
JuliaJules wrote a review Sep 2020
Denia, Spain2 contributions
A little disappointed when we checked out to be presented with a bill for coffee's that we had with breakfast all week with no prior notice that these were chargeable. we then went to a different Island before travelling home and all coffee, cappuccino etc were included so I think not typical. Had a gorgeous view from our room but although there is a small built in wardrobe for hanging there were no drawers at all so our clothes had to be kept on the spare bed in the room. Nobody seemed to know how to use the safe in the room so we ended up taking our valuables to the beach.
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Date of stay: September 2020
Rooms
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Response from Korinna Alexandri, General Manager at Blue Bay Resort Hotel
Responded 4 weeks ago
Dear Julia C, "Kalispera" - Good day from Blue Bay Resort Hotel! In reply to your review kindly note that our resort hotel is located on the island of Crete/Greece. Since we do offer filter coffee, espresso, cappuccino, coffee latte and smilar within our breakfast buffet, as well as at our Pool/Snackbars throughout the day, we presume you have stayed in another Blue Bay hotel. Further, we have not opened this summer season due to the Corona Virus. Also there is no need to figger out how to use the safe in the room, since it is with a key and informations are given upon arrival, as well as the hotel directory (placed in every room) refers to details, but also the welcome/flyer with useful information handed to every arrival has the necessary details. Please feel free to download your review and place it to the correct hotel. We wish you well and would have pleasure to welcome you to the Blue Bay Resort hotel in Agia Pelagia on Crete and already grant you our distinguished services and traditional hospitality at its best. Faithfully yours, Korinna A. Hotel Manager
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donnalou wrote a review Jun 2020
Rugby, United Kingdom61 contributions25 helpful votes
Beautiful hotel, staff really friendly and helpful Our room wasn’t ready when we first arrived but we had an upgrade to a family suite the views and sunrise/sunsets across the bay were amazing Room was cleaned daily and towels every other day the jacuzzi took a bit of figuring out but worked well and was well placed on the balcony to look over the bay The hotel knew it was our anniversary we had a lovely card, Greek fizz, walnuts, huge bowl of honey and a massive fruit basket which was a really nice touch Pool areas were spotless some livelier than others Very very steep walk down to the stoney beach which was very small Food was always piping hot and plenty of variety cooking stations were on at all meal times Plenty of salads n vegetables on offer Drinks were limited to a certain selection but you could pay extra for specifics this was no issue for us but some people did quibble Bus stop right outside which takes you Heraklion centre which was a lovely day out wandering the local streets and markets only €3 each way definitely worth it All in all a lovely holiday a lovely hotel and a very relaxed break
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Date of stay: September 2019Trip type: Traveled as a couple
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Response from Blue_Bay_Resort_GR, Manager at Blue Bay Resort Hotel
Responded Jun 24, 2020
Dear valued Guest, "Kalispera" - Good day from Blue Bay Resort Hotel! We have heard with great pleasure that you have enjoyed your anniversary break staying with us. It is a pleasure to know the surprise of upgrading you and sharing some gifts on the occasion of your anniversary were appreciated and gave the extra touch to your vacation. Thank you for sharing your impressions here on facebook. We would be honoured to welcome you again in the future and remain, Yours faithfully, Korinna A. Hotel Manager
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Shezrena wrote a review Feb 2020
England, United Kingdom88 contributions29 helpful votes
I was at the hotel for a friends wedding. The staff were accommodating and helpful when it came to the set up, but at times they were restrictive. I have been to abroad weddings before and it was surprising that they wouldn't reserve the outdoor restaurant area for the wedding party dinner. The food is the main reason I have given 4 stars. It was superb every night and I definitely indulged. Overseen by Mr Dimitius who is a gentleman, a true gem. The hotel itself is quite small so there's not much to do. It's a decline down hill to the pebble beach (or the hotel has a shuttle) which charges for use of the sun loungers (I believe €3) and extra for the umbrella. There are other beaches but will require 2 buses and the timetable is quite restrictive. The pool and bar area is good with plenty of loungers. The rooms was quite basis, more like a travelodge. Had to request a kettle, refreshments and toiletries. It was an ok stay overall.
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Date of stay: September 2019Trip type: Traveled with friends
1 Helpful vote
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Response from Blue_Bay_Resort_GR, Manager at Blue Bay Resort Hotel
Responded Feb 12, 2020
Dear Shezrena, “Kalispera” – Good day from Blue Bay Resort Hotel! It was our pleasure to welcome you and your friends for another friend’s wedding. We are happy to read you had a nice stay overall and enjoyed also the food. In reply to your thoughts we’d like to bring to mind that the hotel was fully booked during your stay and that the main restaurant was accordingly busy; The seating capacity is designed in such a way that all hotel guests (all booked on all inclusive) have the opportunity to find a table at a location of their choice during the 3-hour service period. Accordingly, it would not have been justified to offer and reserve an entire outdoor area for a large group like yours. Especially since for occasions like this, there is the choice of a separate room and the a la carte restaurant, both available for a surcharge. It should also be noted that you ultimately implemented your seating wishes to the satisfaction of your group and for this; too, we would think that we have earned at least the 4 stars, which also corresponds to the category of the hotel. We are thrilled though that you found the food superb and had a great wedding reception on the outside terrace organized by your friends. Blue Bay Resort hotel is located in a quiet and relaxing surrounding in “Agia Pelagia”, in a privileged slope location above the “Mononaftis Bay” – a public beach with a few shops, taverns and cafeterias. The distance to this beach is just 250m through the hotel via stairs or along a traffic calmed road, while the hotel offers a free shuttle at 5 set times a day. The resorts centre, “Agia Pelagia” is in distance of approximately 2kms with a nice sandy beach, more shops, taverns and cafeterias; another beach with crystal clear waters is the “Psaromoura Beach” in about 1,5kms. All these beaches are in walking distance and the local bus stop just outside the entrance of Blue Bay Resort hotel directs to the capital city of Crete, Heraklion. It is unfortunate that the room you selected and booked from our wide selection did not meet your expectations. Perhaps an executive room or a suite with a pool would have more likely met your needs; all guests are spoiled for choice and examples of all rooms can be viewed also on our homepage. Further, all hotel descriptions and publications refer to kettles offered on request and upon availability, while it is also clearly described that bathroom toiletries are offered in form of a soap dispenser in all rooms, while the higher categories also have further bathroom amenities. Rest assured, that at Blue Bay Resort hotel, we are always striving to provide distinguished services combined with genuine hospitality to our valued guests, which is what we are known for. We regret that apparently you do not seem to know that all inclusive programs differ, which is one of the main reasons that we describe ours in detail on all occasions; The all inclusive program includes following beverage consumption daily until 23:00 hrs: Local soft drinks, water, juice, local house wine (red, rose & white), local draft beer, raki, ouzo, tea & filter coffee. While the 4 water stations throughout the hotel as well as the welcome station in the lobby with water, juice, tea & coffee are available 24hours/7days. Cocktails are subject to extra charge, except 2 special compositions based on raki (with fizzy lemon, grapefruit & grenadine and (ouzo with fizzy orange, orange juice & grenadine). In addition to the above an extensive menu-card of branded refreshments, bottled wine & beer, cocktails, spirits, champagnes etc are available at charge. There is a mini refrigerator in every room, where we place a bottle of water for every arrival, however there is no mini bar with refreshments. Thank you for your feedback and open words, which we highly appreciate. We definitely look forward to welcoming you back again, whenever returning to Crete. Yours faithfully, Korinna A. Hotel Manager
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Susan A wrote a review Dec 2019
Otley, United Kingdom40 contributions3 helpful votes
The hotel was lovely and the food was great. We upgraded to a room with private jacuzzi which was really great because the pool got crazy busy and it was really nice to escape to our own balcony and relax privately. It's a walk of note to the tiny beach but there is a shuttle if you're not keen on doing it.
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Date of stay: August 2019Trip type: Traveled with family
2 Helpful votes
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Response from Blue_Bay_Resort_GR, Manager at Blue Bay Resort Hotel
Responded Jan 13, 2020
Dear valued Guest, "Kalimera" - Good Morning from Blue Bay Resort Hotel! First of all we'd like to send our best wishes for a prosperous year 2020. We are happy to read that you had a great holiday and enjoyed your room with private Jacuzzi so much. It was a pleasure to be your host and we would be honored to welcome you back some time. Yours faithfully, Korinna A. Hotel Manager
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Beth wrote a review Nov 2019
22 contributions3 helpful votes
+1
We stayed at the end of September-mid October. What can I say about this hotel? The food is great and have so much choice! Good entertainment in the evenings, absolutely loved the ‘Greek night’. The staff are brilliant! Really friendly, helpful and caring. Bar staff always served with a smile and made you feel so welcomed! Thank you George and Dimitri! The animation team are excellent! Every day arranging activities at the hotel; darts competition, water aerobics, volleyball, mystery cocktail ect. Very enthusiastic! Thank you again Maria and the other lady (didn’t get her name before we left). And thank you Dimos (sorry I hope I’ve spelt it right!) the guest relations manager; saw him every day during our stay, welcoming us to the dining room and informed us on the way out the evenings entertainment. Such a friendly gentleman! The all inclusive drink selection is very good as you have white wine, red wine, rose, beer, ouzo, sangria, raki cocktails (we love raki!) and soft drinks. The selection of cocktails off the all in menu were fantastic, made to perfection! Roughly cost €6.50-€7 and were so worth it! You could get drinks from the pool or from the bar near reception. Plenty of choice of where to sit and chill. The location is very good with being close to 3 beaches, shops, mini markets and supermarkets (be prepared though for the steep hill leading to the beach and shops down the road! But does make a good workout!), the hotel has its own little shop, Agia Pelagia only 15-20 minute walk (lovely village), two car hires with one being across the road from the hotel, the quad biking safari is a 2 minute walk (recommend) and boat hires 5-10 minute walk (also recommend). A bus is available outside the hotel to go to Heraklion and other destinations for good prices (Heraklion return €7.60 each). We had an issue with our shower that we mentioned on a survey, by the next morning they fixed it! They take what you say seriously and sort it. Our room was lovely and had a beautiful view. Had a bell boy take us to our room when we arrived and pick us up to bring us to reception, as we were in the annex. We phoned up reception and within minutes was at our door to collect us. Overall we love this hotel and would happily stay again! Can’t wait for our next trip! Recommend to anyone!
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Date of stay: October 2019Trip type: Traveled as a couple
3 Helpful votes
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Response from Blue_Bay_Resort_GR, Manager at Blue Bay Resort Hotel
Responded Nov 10, 2019
Dear "Travelwithoutlimits", “Kalimera” – Good Morning! Thank you for choosing and recommending the Blue Bay Resort Hotel! It was our pleasure to host your holiday at the end of September-mid October and we are thrilled to read you found the food of great quality and quantity. Our team of staff surely is the most prize asset providing distinguished services and traditional hospitality, for which especially the Cretans are well known. It is a pleasure to know that certain members had a positive impact on your vacation too and we have shared your feedback. Thank you for your review. It is a pleasure to read such feedback; on behalf of the entire team – we are looking forward to welcome you back whenever returning to Crete, Yours faithfully, Korinna A. Hotel Manager
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PRICE RANGE
$77 - $209 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
blue bay hotel agia pelagia, blue bay agia pelagia
LOCATION
GreeceCreteHeraklion PrefectureAgia Pelagia
NUMBER OF ROOMS
209
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Frequently Asked Questions about Blue Bay Resort Hotel
Which popular attractions are close to Blue Bay Resort Hotel?
Nearby attractions include Nefeli Bar (0.5 miles), Psaromoura Beach (0.2 miles), and Mononaftis Beach (0.1 miles).
What are some of the property amenities at Blue Bay Resort Hotel?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Blue Bay Resort Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Blue Bay Resort Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Blue Bay Resort Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Blue Bay Resort Hotel?
Conveniently located restaurants include Taverna Bar Vasilis, Taverna Bar Stelios, and O Nikolas.
Are there opportunities to exercise at Blue Bay Resort Hotel?
Yes, guests have access to a pool and locker rooms available in the fitness center during their stay.
Does Blue Bay Resort Hotel have an airport shuttle?
Yes, Blue Bay Resort Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Blue Bay Resort Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Blue Bay Resort Hotel?
The staff speaks multiple languages, including English, French, German, and Greek.
Are there any historical sites close to Blue Bay Resort Hotel?
Many travelers enjoy visiting Enetiki Epavli ton Monidon (3.5 miles).