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Out of the Blue Capsis Elite Resort

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791 Reviews from our TripAdvisor Community

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Showing 388: English reviews
Reviewed June 29, 2016 via mobile

Hi View stunning , location perfect Maintenance bad, service bad, food bad All inclusive? Are you joking it is a shame to call it like that All the hotel wanted is to kick us out We complained and nothing Rated 3 as for the view and location Nothing else

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1Thank michaelmP6315CZ
Reviewed June 27, 2016 via mobile

The hotel is located in a beautiful location with a fantastic beach and gorgeous main swimming pool. Sadly my stay there wasn't satisfactory and ruined by poor service and bad food.. I stayed at the "out of the blue" resort with 9 of my friends on an all inclusive deal. Unfortunatly it wasn't all inclusive at all. We were not...

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3Thank Kevin R
CapsisResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear “Kevin R”, Thank you for your review. Although we have responded to your friends’ same comments, we would like to summarize our respond as follows: Our resort is not an all inclusive resort, but we offer the all inclusive program as an additional option. Our all inclusive program is only available to our Israeli guests and it is exclusively...

Tel Aviv, Israel
Reviewed June 27, 2016 via mobile

I went for a vacation from my workplace for four days and the view there was pretty amazing, the food at the bouffe was terrific and the hotel has 3 different pools to choose from for each day. I really enjoy my stay there. Very recommended.

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Thank EffyBackNForth
CapsisResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear "EffyBackNForth" Thank you very much for choosing OUT OF THE BLUE, Capsis Elite Resort for your holidays in Greece. It's very pleasing to learn that you had a relaxing vacation and enjoyed the magnificent view of the resort We really appreciate your kind words regarding the food. Your comments are a very important tool for us to continue improving...

Reviewed June 27, 2016 via mobile

Went with a few friends and booked the "all inclusive" deal. Overall the hotel is very nice, with beautifull landscape, pools and bars. However, the food, service and rooms, combined with the fact that the all inclusive deal is far from being all inclusive, gave us the feeling of second rate guests, and made our experience at the hotel a...

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1Thank gilad a
CapsisResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear “Gilad a”, Although we have responded to your friends’ same comments, we would like to summarize our respond as follows: Our resort is not an all inclusive resort, but we offer the all inclusive program as an additional option. Our all inclusive program is only available to our Israeli guests and it is exclusively designed for them according to...

Reviewed June 27, 2016 via mobile

First of all, I've got to say that the location is amazing, the peninsula on which the hotel was built is breathtakingly beautiful, and we were really impressed by the appearance of the hotel as we checked in. Then we checked in. The hotel in its current form does not fit the "all inclusive" package they offer, you don't get...

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3Thank Idan W
CapsisResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear “Idan W” Thank you for your review. Although we have responded to your friends’ same comments, we would like to summarize our respond as follows: Our resort is not an all inclusive resort, but we offer the all inclusive program as an additional option. Our all inclusive program is only available to our Israeli guests and it is exclusively...

Jerusalem, Israel
Reviewed June 27, 2016

The hotel is great, great facilities, great food, very friendly and welcoming staff. Agia Pelagia is a great area close to the beach, an excellent place to spend a good relaxing holiday. We stayed in a suite, excellent location close to the beach, spacious room,the bathrooms need little improvements though. Overall, we had a wonderful holiday!

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Thank Sinioras
CapsisResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear "lunasiniora" Thank you very much for staying at the Out of the Blue, Capsis Elite Resort and sharing your experience here on Tripadvisor. We appreciate your kind words about our hotel’s rooms, staff and services. We are happy to know that you enjoyed your stay. We are delighted to know that our hotel and services offered you wonderful holidays....

Reviewed June 26, 2016 via mobile

We just had a very good holiday at this resort. The private beach is a little gem and the resort is very relaxing. I do agree though with what some of the other guests have said about the Red Pepper Buffet restaurant. The fresh foods, fruit, vegetables, cheeses etc are all fine but the cooked foods have room for a...

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Thank Claudia C
Ludenscheid, Germany
Reviewed June 21, 2016

We spent a week (late June '16), on a all-in special and after two days we thought, "WOW! 10 out of 10 points," and then a group of 300 younger 30-ish Israeli insurance (salespeople?) ready to party hearty arrived that night and despite moments of peace, it finally quieted down a 5:00 AM! Despite a room upgrade we landed over...

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1Thank hatehifi
CapsisResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear “hatehifi” Thank you very much for submitting this review on Tripadvisor after your stay at our hotel and letting us know about your holiday experience at Out of the Blue, Capsis Elite Resort. First of all we are delighted that you had such a positive overall experience and allow us to express how sorry we are that you did...

Reviewed June 18, 2016 via mobile

The view and the sea is very nice and also the location. Still we ordered a specific room and they gave us another. The room looks old the bathroom is badly equipped and broken things , no decent mirror for lady and safe is not working. Our complains were not addressed. Very disappointing.

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10Thank Moshe K
Reviewed June 18, 2016 via mobile

We spent a week here and we already think to come back next year! Really luxury hotel complex with top service standards. We would totally recommend trying all restaurants in the hotel. Every single one has an amazing menu to offer with great natural ingredients. Breakfast is truly amazing covering everything you might ask for. Great location in probably the...

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1Thank Nikolas P
CapsisResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear “Nikolas P” Thank you for taking the time to write a review about your recent visit to Out of the Blue, Capsis Elite Resort on Trip advisor. We are proud to hear that our facilities and high level of service provided met your expectations. It was lovely to hear you have enjoyed the breakfast and the food in our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
  • Spa
  • Room Service
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
The Out of the Blue, Capsis Elite Resort is a 5-star deluxe hotel complex located on a private peninsula surrounded by a luscious Botanical Garden of 167.000 m2 that captivates your senses with its majestic Aegean views. The property is situated 20 minutes from the City and the International Airport of Heraklion and next to the traditional fishing village of Aghia Pelaghia. For those who seek to combine the beauty of the Greek Islands with the utmost of luxury, this resort complex provides guests a choice of 2 hotel collections with 3 different hotels/concepts with various types of accommodation, from family bungalows to private pool-villas. A natural beauty resort which is surrounded by ponds, cascades, colourful gardens and private cultivation of organically-grown fruits, vegetables, herbs and flowers used in the hotel restaurants and bars. The resort features the Capsis Minoan Amusement Park, 4000 sq m,the only one amusement park for children in Greece which features games and activities based on the Greek myths and combines fun and education with interactive games. Sand and fine pebble beaches, 7 swimming pools, 6 restaurants, 8 bars, a water sports centre, a shopping boutique, a nutrition and detoxification unit and a complete spa centre are only some of the wellness and gastronomic facilities on offer at this elite resort. ... more   less 

Additional Information about Out of the Blue Capsis Elite Resort

Address: Agia Pelagia, Crete 71500, Greece
Location: Greece > Crete > Heraklion Prefecture > Agia Pelagia
Price Range: $83 - $422 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Out of the Blue Capsis Elite Resort 5*
Number of rooms: 465
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Hotels.com, World Independent Hotel Promotion and Agoda so you can book your Out of the Blue Capsis Elite Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Out Of The Blue, Capsis Elite Hotel Agia Pelagia
Hilton Garden Inn Malia
Sofitel Agia Pelagia
Agia Pelagia Sofitel
Out Of The Blue Capsis Elite Resort Crete/Agia Pelagia
Hotel Style:
#3 On the Beach Hotel in Agia Pelagia
#5 Spa Hotel in Agia Pelagia
#6 Luxury Hotel in Agia Pelagia
#7 Romantic Hotel in Agia Pelagia
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Questions & Answers

Here's what travelers have asked, with answers from Out of the Blue Capsis Elite Resort staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We had a sea view queen room above the breakfast restaurant/private beach 2302.”
 of 5 bubbles CBids, Jan 23, 2017 | Read review
“Rooms with sea view”
 of 5 bubbles Charan2, Jan 13, 2017 | Read review
“The Garden Rooms are outside the hotel.”
 of 5 bubbles 944christinaw, Nov 9, 2016 | Read review
“Every room is beautiful, but if you have problems walking book one inside the main hotel where there is a lift”
 of 5 bubbles 471kathrynb, Oct 29, 2016 | Read review
“A suite if you can afford it.”
 of 5 bubbles toizz, Oct 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question