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Out of the Blue Capsis Elite Resort

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2 Eleftherios Venizelos, Agia Pelagia, Crete 71500 Greece
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About

#11 of 30 hotels in Agia Pelagia
Location
Cleanliness
Service
Value
The Out of the Blue, Capsis Elite Resort is a 5-star deluxe hotel complex located on a private peninsula surrounded by a luscious Botanical Garden of 167.000 m2 that captivates your senses with its majestic Aegean views. The property is situated 20 minutes from the City and the International Airport of Heraklion and next to the traditional fishing village of Aghia Pelaghia. For those who seek to combine the beauty of the Greek Islands with the utmost of luxury, this resort complex provides guests a choice of 2 hotel collections with 3 different hotels/concepts with various types of accommodation, from family bungalows to private pool-villas. A natural beauty resort which is surrounded by ponds, cascades, colourful gardens and private cultivation of organically-grown fruits, vegetables, herbs and flowers used in the hotel restaurants and bars. The resort features the Capsis Minoan Amusement Park, 4000 sq m,the only one amusement park for children in Greece which features games and activities based on the Greek myths and combines fun and education with interactive games. Sand and fine pebble beaches, 7 swimming pools, 6 restaurants, 8 bars, a water sports centre, a shopping boutique, a nutrition and detoxification unit and a complete spa centre are only some of the wellness and gastronomic facilities on offer at this elite resort.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Parking
Wifi
Hot tub
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Tennis court
Entertainment staff
Evening entertainment
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Salon
Baggage storage
Concierge
Currency exchange
Shops
Sun umbrellas
Laundry service
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Room features
Air conditioning
Private beach
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Ocean View
Languages Spoken
French, Russian, Greek

Location

Full view
74Somewhat walkable
Grade: 74 out of 100
23Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
1569Reviews86Q+A100Room tips
Traveler rating
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Popular mentions
Dimitra-Dave Netherlands wrote a review Aug 2021
Amsterdam, The Netherlands1 contribution
We had a great time in the hotel. All personnel along with management team were super helpful and super kind and friendly. The premises are super nice especially for families with children. We highly recommend this resort for the excellent service and luxurious rooms. Nice food , relax atmosphere..nice cocktails.. We surely will visit again soon..
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Date of stay: August 2021Trip type: Traveled with family
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Agnes M wrote a review Sep 2019
Athens, Greece32 contributions75 helpful votes
Hotel's Favorite
I had an extraordinary experience at the Out of the Blue Capsis, staying for a full two weeks for a conference. The landscaping, the views are breath taking. There is a wide selection between two beaches and several pools to choose from. My room was spacious, with a big bed, a good mattress and very clean. The breakfast buffet is adequate and the dinner buffet offered wide choice, and lots of Greek and ethnic cuisine options. I most enjoyed the staff..almost without exception they were friendly, motivated and eager to help, and created a warm and cosy atmosphere for me during my stay. I felt well taken care of. Nature lovers will enjoy the landscaping and the gardens which are true to the typical Cretan vegetation. Overall my stay was smooth, restful and very pleasant despite a hectic conference schedule.
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Date of stay: September 2019
Location
Cleanliness
Service
Trip type: Traveled on business
Room Tip: This is a big resort...when you book state your preference about where you want your room to be.....
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2 Helpful votes
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Response from CapsisResort, Social Media Team at Out of the Blue Capsis Elite Resort
Responded Oct 3, 2019
Dear Agnes M, Thank you for taking the time to write this lovely review. It makes us very happy to learn that you had an extraordinary experience during your stay at our resort and that you enjoyed our location and facilities, as well as the services our staff provides. We hope to have the opportunity to welcome you back in the future. In the meantime, if you are so inclined, please find us on Facebook, Instagram, Pinterest and Twitter for all the latest news and events happening in our resort. Kind Regards, ONP Social Media Team
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Lucie K wrote a review Aug 2021
1 contribution
Unfortunately half of the resort is not open, including restaurants and swimming pools.. The privat beach is quit small and there is not enough sunbeds for all guests.. Despite the fact that privat area for exclusive collection is all the time almost empty and guests from other rooms can't use them. Crazy. It´s a big game and you have to wake up very early if you don't want to lay on the ground all day, every day. The same for pools! You have no chance during the day move from the beach to the pool and get some sunbeds and that was the most annoying thing during our holiday... On the other side we got a very nice room with a cleaning servise every day. Food and drinks are good. Very similar every day, but you can always choose. Another unpleasant experience was when we wanted to make a reservation for dinner in A La Carte Restaurant 4 days before our leave and apparently was too late and fully booked, but restaurant really doesn't seem that. There is a lot of thing and places to improve so that the hotel deserves 5 stars.
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Date of stay: August 2021Trip type: Traveled as a couple
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Response from Social Media, Marketing at Out of the Blue Capsis Elite Resort
Responded 4 weeks ago
Dear Lucie, Thank you for sharing your experience of your stay with us. We are happy to hear that you were satisfied with you room and that you enjoyed the food and drinks offered at the hotel! On the other hand, we are sorry about the difficulties you encountered regarding the sunbeds and restaurant reservation, we have forwarded your observations to the teams in charge in order to improve our services. We hope to have the opportunity to welcome you back in the future. Kind Regards, ONP Social Media Team
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Ay B wrote a review Aug 2021
The Hague, The Netherlands3 contributions11 helpful votes
the location of the hotel is great, close to the village with beautiful views. But with most (75%) of the facilities being closed the hotel is more a sleeping beauty than a gem. There is a lot of overdue maintenance, which does not help the experience you expect from a 5 star hotel. The service level is far from what I would call 5 stars! At the bars which where open, the service level is really bad, employees not being friendly at all expect when they get big tips. most bars close at 11 pm, the staff start to clean up 30 mins prior to closing, which means even slower service than usual, and some times ending up with no ice or some drinks being unavailable. There is some variation in food at the buffet restaurant, but the quality is poor. I expected more fresh veggies from this hotel, who say to grow their own veggies. Also most restaurants where closed. Not shared if and how guests can book in the one and only ‘a la cart’ or Kosher restaurant? The rosemary has a great view, but most of the food is for extra pay (€40 for a steak!!!) and very poor quality of food (to oily, uncooked fish etc). We gave up on the food at the hotel and went to the boulevard, where is a great variation of restaurants. Almyra was the best, with very friendly staff and the best fresh fish! Don’t forget the cocktails and wines at Almyra! Gardens are good maintained, rest of the facilities are not clean (such as toilets and showers at beach area). Rooms are cleaned, but not dusted properly and under the bed, dusty and dirty. Very poor and unfriendly service especially at the reception, one of the gentlemen being rude to guests, others arguing behind the desk while guests waiting . The guest relations lady (Tania) is great and knows her work and does what she can to help guest! Service at bars and restaurant is really bad, poor and unfriendly even sometimes grumpy staff. Wellness Closed for most of the services and the one at the beach area did not look very inviting. Just 2 (of the promised 7!) pools were open. Never (in my two weeks visit) been able to use a sunbed! As mentioned at the start. Great location but not a 5 star hotel at all!
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Date of stay: August 2021Trip type: Traveled with family
Room Tip: Ask for a room in lifestyle building and skip all inclusive, eat at boulevard, worth the money!
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1 Helpful vote
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Response from Social Media, Marketing at Out of the Blue Capsis Elite Resort
Responded 4 weeks ago
Dear aygunb2014, Thank you for taking the time to write about your experience during your stay at our hotel. While we are happy that you enjoyed our location and environment, we are sorry to learn that you were not satisfied with the other aspects of your holiday with us. Many of the issues you describe stem from the Covid requirements placed by the Greek government, but some show that you did not experience the 5-star service that we strive to provide. We would like to assure you that your comments will be passed on to the respective teams to check and discuss improvements. We do hope to have the opportunity to change your experience for the better by welcoming you back at a future time Kind Regards, ONP Social Media Team
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Jason G wrote a review Jul 2021
2 contributions1 helpful vote
Very happy with the service and location of this hotel. Staff were helpful. They helped us book activities around the area and were always pleasant. Many souvenir shops around the area and tavernas, bars cafeterias. Look for something to do outside the village.
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Date of stay: July 2021
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Response from Social Media, Marketing at Out of the Blue Capsis Elite Resort
Responded Aug 13, 2021
Dear Jason, Thank you for the lovely review, it's great to hear that you enjoyed our staff's service and were happy with our location. We hope you had a great time in Crete and enjoyed the activities you booked! We hope to have the opportunity to welcome you back in the future. Kind Regards, ONP Social Media Team
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PRICE RANGE
$204 - $1,546 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
out of the blue, capsis elite hotel agia pelagia, hilton garden inn malia, sofitel agia pelagia, agia pelagia sofitel
LOCATION
GreeceCreteHeraklion PrefectureAgia Pelagia
NUMBER OF ROOMS
465
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Frequently Asked Questions about Out of the Blue Capsis Elite Resort
Which popular attractions are close to Out of the Blue Capsis Elite Resort?
Nearby attractions include Nefeli Bar (0.1 miles), Agia Pelagia Beach (0.2 miles), and Venus Shop (0.09 miles).
What are some of the property amenities at Out of the Blue Capsis Elite Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Out of the Blue Capsis Elite Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Out of the Blue Capsis Elite Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Out of the Blue Capsis Elite Resort?
Yes, free parking is available to guests.
What are some restaurants close to Out of the Blue Capsis Elite Resort?
Conveniently located restaurants include O Nikolas, Mythos taverna, and Bravo Seafood Restaurant.
Are there opportunities to exercise at Out of the Blue Capsis Elite Resort?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Out of the Blue Capsis Elite Resort have an airport shuttle?
Yes, Out of the Blue Capsis Elite Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Out of the Blue Capsis Elite Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Out of the Blue Capsis Elite Resort?
The staff speaks multiple languages, including French, Russian, and Greek.
Are there any historical sites close to Out of the Blue Capsis Elite Resort?
Many travelers enjoy visiting Enetiki Epavli ton Monidon (3.0 miles).