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Out of the Blue Capsis Elite Resort

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Out of the Blue Capsis Elite Resort
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782 Reviews from our TripAdvisor Community

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Showing 384: English reviews
Exeter, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

Don't be put off by poor reviews. I think timing is key. We went at the end of September. The weather was still great, the staff at the hotel were very welcoming and attentive, the garden room accommodation was always clean and we had a lovely balcony over looking trees in the distance. There are robes and soaps etc. There... More 

Helpful?
1 Thank christina w
Wiltshire
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago via mobile

Really enjoyed our stay at this resort. The room was clean and tidy, the resort itself was well looked after and it was lovely to walk around. The food was lovely although not a huge amount of choice. The only disappointing thing for us was the maids walked into our room three times. Once was just gone 8am and we... More 

Helpful?
Thank bubble1982
Coventry, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 29, 2016

My mum and I wanted a late beach holiday in mid Oct and hoped for some sun and nice food - and our expectations were exceeded in every way. We arrived around 9pm on 11/10/16 to the most wonderful warm welcome from the reception staff - and a beaming barman called Corstas arrived with a complimentary delicious drink - we... More 

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1 Thank kathryn b
Bury
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed October 21, 2016

Travelled with 2 teenagers, Husband and Mother in law (83yrs old) We booked 2 lifestyle Crystal energy suites and were very nervous on arrival as we hadn't paid much money for this hotel. On arrival our taxi was ushered past reception and we arrived at a different reception area. We were greeted by 2 members of staff, handed cold towels... More 

Helpful?
Thank toizz
Lambourn, United Kingdom
Level Contributor
4 reviews
Reviewed October 21, 2016 via mobile

Upon arriving, the welcome at reception was quick and polite, and we were escorted to our room by an enthusiastic member of staff. We had booked a classic room with direct access to pool, which on first impressions looked simplistic, but clean and tidy. THEN, we stayed the night in it - broken extractor fan meant everything ended up covered... More 

Helpful?
Thank TurtleGirl14
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 20, 2016 via mobile

This hotel caters to all different nationalities and does this well. Yes it's meant to be a five star but for Greece this offers good space and spacious rooms, for the price you pay! Plenty of sun beds at this time of year and quiet pools which suited me and my husband fine. The staff from the maids to the... More 

Helpful?
Thank Smk189
London, United Kingdom
1 review
Reviewed October 18, 2016

Very cheap hotel,nothing posh it's not what you see what you get.the restaurant I would rather call it a cantine,the food wasn't all that.its a 2,5 or 3 star hotel. Nothing special compare to other hotels in Madeira,Spain or Italy etc Very old matrice very painful back everyday it was a mistake we have done but never again.not great choice... More 

Helpful?
Thank morial2016
Level Contributor
3 reviews
Reviewed October 17, 2016 via mobile

Currently staying at capsis. Worst stay ever. Not deserving the grade of hotel it has in current standing. Complained about broken features of a room - extractor fan not working, live plug which comes away from wall - which after 3 complaints over 3 days, am upgraded to a room with balcony doors that blow in constantly. Have had no... More 

Helpful?
Thank armslikenoodles
St. Albans, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 14, 2016

Stayed here for 10 days - until October 10th 2016. As mentioned elsewhere - main reception area of the hotel complex is very impressive - marble and genuine antiques everywhere. We were upgraded to a one bedroomed suite near to reception, so we were very well located. Our apartment was spacious, very clean and comfortable. We had an abundance of... More 

Helpful?
Thank Cheryl L
Glasgow
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 14, 2016

We spent 5 nights at Out of the Blue, we arrived very late in the evening and upon check in were whisked off in a golf buggy to the Red Pepper restaurant for a cold plate which was a very welcome touch after a long day. Our room Classic Garden View was a disappointment as it was the definition of... More 

Helpful?
Thank porcelainbunnies
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Spa
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Out of the Blue, Capsis Elite Resort is a 5-star deluxe hotel complex located on a private peninsula surrounded by a luscious Botanical Garden of 167.000 m2 that captivates your senses with its majestic Aegean views. The property is situated 20 minutes from the City and the International Airport of Heraklion and next to the traditional fishing village of Aghia Pelaghia. For those who seek to combine the beauty of the Greek Islands with the utmost of luxury, this resort complex provides guests a choice of 2 hotel collections with 3 different hotels/concepts with various types of accommodation, from family bungalows to private pool-villas. A natural beauty resort which is surrounded by ponds, cascades, colourful gardens and private cultivation of organically-grown fruits, vegetables, herbs and flowers used in the hotel restaurants and bars. The resort features the Capsis Minoan Amusement Park, 4000 sq m,the only one amusement park for children in Greece which features games and activities based on the Greek myths and combines fun and education with interactive games. Sand and fine pebble beaches, 7 swimming pools, 6 restaurants, 8 bars, a water sports centre, a shopping boutique, a nutrition and detoxification unit and a complete spa centre are only some of the wellness and gastronomic facilities on offer at this elite resort. ... more   less 

Additional Information about Out of the Blue Capsis Elite Resort

Address: Agia Pelagia, Crete 71500, Greece
Location: Greece > Crete > Heraklion Prefecture > Agia Pelagia
Price Range: $129 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Out of the Blue Capsis Elite Resort 5*
Number of rooms: 465
Reservation Options:
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Also Known As:
Out Of The Blue, Capsis Elite Hotel Agia Pelagia
Hilton Garden Inn Malia
Sofitel Agia Pelagia
Agia Pelagia Sofitel
Out Of The Blue Capsis Elite Resort Crete/Agia Pelagia
Hotel Style:
#2 On the Beach Hotel in Agia Pelagia
#4 Spa Hotel in Agia Pelagia
#5 Luxury Hotel in Agia Pelagia
#7 Romantic Hotel in Agia Pelagia
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Questions & Answers

Here's what travelers have asked, with answers from Out of the Blue Capsis Elite Resort staff and other travelers.
23 questions
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Questions? Get answers from Out of the Blue Capsis Elite Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The Garden Rooms are outside the hotel.”
 of 5 bubbles 944christinaw, 3 weeks ago | Read review
“Every room is beautiful, but if you have problems walking book one inside the main hotel where there is a lift”
 of 5 bubbles 471kathrynb, Oct 29, 2016 | Read review
“A suite if you can afford it.”
 of 5 bubbles toizz, Oct 21, 2016 | Read review
“The best rooms are closest to the reception area.”
 of 5 bubbles 25cheryll, Oct 14, 2016 | Read review
“Villa 3403 is secluded with lots of wildlife!!”
 of 5 bubbles TravellerKent_UK, Oct 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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