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Mononaftis, Agia Pelagia, Crete 715 00 Greece
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (3738)
Room & Suite (638)
Videos (6)
What is Travelers’ Choice?
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
Updated 12/03/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 12/03/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 30 hotels in Agia Pelagia
Location
Cleanliness
Service
Value
Travelers' Choice
Sea Side Resort & Spa is amongst the best that Crete has to offer. The resort is situated at the top of a hill in Mononaftis bay in the quiet area of Agia Pelagia. You can find us in a serene oasis with panoramic views just 22 km away of Heraklion airport and 28 km away of Heraklion city center. Our 248 rooms and suites with breathtaking views are ready to offer you the tranquility and comfort you are asking for your holidays. All rooms are fully equipped with: free Wi-fi, mini fridge, 32-40” LED satellite TV with International channels, air-condition, safe deposit box (free of charge), direct dial telephone, hair dryer, kettle, coffee-tea making facilities, balcony or terrace, sea view or side sea view. Guests may enjoy a relaxing Wellness experience (on extra charge) in our Spa center with a wide range of services such as Massages, Sauna, Steam room, face treatments, manicure & pedicure, Adults Only Indoor Hydropool. The Adults only pool of the Spa, is heated from the beginning of the season till May 15th and again after October 15th till the end of the season. Our Main Theme buffet restaurant along with our top notch 3 a la carte restaurants (“Jasmine” Asian Restaurant, “Minoan” Cretan Taverna, “Kullinarium” Gourmet Restaurant) are ready to offer you with a fine dining experience. Our Pool bars serve daily a choice of imported international and local spirits, cocktails, long drinks, local beer, local wine, filter coffee, Nescafe, espresso, cappuccino, ice coffee, cacao, tea, soft drinks and fruit juices. Free Parking area, Complimentary use of Gym, 24 hour Reception, Mini Market (on extra charge), Jewelry Shop (on extra charge) are among the extra facilities we offer.
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Room & Suite (638)638
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Diving
Snorkeling
Kids pool
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Indoor pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Poolside bar
Tennis court
Billiards
Darts
Evening entertainment
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Rooftop terrace
Baggage storage
Concierge
Gift shop
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Private balcony
Safe
Refrigerator
Flatscreen TV
Sofa bed
Walk-in shower
Telephone
Wardrobe / closet
Clothes rack
Private bathrooms
Bath / shower
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Room types
Mountain view
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Quiet
Languages Spoken
English, French, Russian, German and 1 more

Location

Full view
52Somewhat walkable
Grade: 52 out of 100
12Restaurantswithin 0.75 miles
6Attractionswithin 0.75 miles
2952Reviews417Q+A100Room tips
Traveler rating
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Popular mentions
Brianna C wrote a review Jun 14
Minneapolis, Minnesota51 contributions2 helpful votes
+1
Here's the thing: I do believe people can have an incredible stay at this resort. The property itself is gorgeous. Unfortunately for me, I had a horrendous arrival experience that then continued to taint the rest of my stay—little things that probably wouldn't have bothered me otherwise, did. Arrival: I arrived to H-U-N-D-R-E-D-S of bugs in my room. Gnats, mosquitos, and ants galore. When I went down to the front desk to kindly and quietly request a new room, I was IMMEDIATELY whisked away into a private office so other guests couldn't hear about the bugs. Standard protocol, sure, but still annoying. In the end, they were able to temporarily take care of the bug problem, and then more permanently take care of it the next day. (No new room due to them (supposedly) being at 100% capacity. Plus we already had the best rooms in the joint, so we were happy to get to keep them.) However! What bothered me even more than the bugs themselves was the response: they immediately went into excuse mode. It was hours before the words "we're sorry" were even muttered. And with a bug problem as bad as this, I would have expected SOMETHING in return—a complimentary dinner, spa treatment, even just a bottle of wine, but no. More arrival: Later that night I received a call to my room at 11:15 p.m. Not sure what kind of training says it's OK to call a guest at that hour, but whatever. I answer. They said they charged me 2x on 2 different credit cards, and would I please come down so they could fix it before the end of their shift? *sigh*. So I did. And they proceeded to refund the wrong card. When I clarified which card I had wanted to pay the rooms with, they said it was too complicated to fix now, and that if I wanted to try to fix it, I would have to call their general accounting department. Extremely frustrating. Rest of stay: Like I said, because that arrival experience was so terrible, little things bugged me more than they normally would have. There were bugs smashed on my walls and bedside table, pubic hairs and dirt in my shower, grime on my private plunge pool, and so on. Drinks at the cute little cliffside bar took 35-40 minutes. We could smell the sewage from our patios. COVID tests took nearly 2 hours (during prime sunshine time), even though we signed up for the 1st slot of the day. The good: The general property is beautiful. The location is stunning. There's a nice beach to walk down to that's fantastic for snorkeling. The food was pretty decent (lunch was better than dinner every day though). There was only one employee that stood out, but I can't recall her name. She was in the main dining hall every afternoon and evening. She took such good care of us each night, always anticipating our needs before we'd even ask for something. We loved her!
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Date of stay: June 2021
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Maria wrote a review Jun 11
Germany2 contributions1 helpful vote
Being able to travel again without that many restrictions, we have decided to go to Greece due to the warm weather by the end of May. As our initial hotel booking has been cancelled due to a delayed opening, we have decided to go to the Sea Side Resort & Spa, mainly due to the positive reviews and the advertisement on Instagram and YouTube. In total, we were satisfied with our stay, yet, there were a couple of setbacks that the hotel needs to be working on. First of all, the location of this hotel is stunning. Being located on a hill surrounded by the ocean, Sea Side Resort offers wonderful views from all over the hotel. The facility is clean and nicely designed. We booked a superior room (sea view) with a shared pool, which was also very modernly designed. LOCATION & ROOMS We were assigned room no. 019 for which we paid around 950 EUR per person. In our opinion, it was the best room for our shared pool area as we believe that we did have more sea view compared to the rooms next to us. What I believe is misleading is that the hotel presents itself with the better rooms (i.e. upper sheared pool area). Therefore, people book the rooms having other expectations. We have noticed several requests to change the room at our area after the arrival as those simply do not match with the advertisement. Especially, if people are willing to pay far more money for their stay compared to our costs. Be aware that officially, you are not allowed to bring drinks to your room. Also, room service is not available (though it seemed differently on Insta). FOOD The food in the main restaurant was nice, however not on the level of a Michelin star (as mentioned in another review). I believe that the hotel could add more vegan food on their menu, as in our view, they only offered basic food (i.e. carrots, rice with spinach, beans, etc.). This would definitely enhance the quality of the offer. The food in the à la carte restaurants is nice (especially Kulinarium and Jasmin), yet not as overwhelming as it appears on social media. It is nicely arranged, yet lacks spices. Moreover, you will have to pay for the alcoholic beverages (beer, wine, etc.) in the à la carte restaurants. Soft drinks can be ordered for free, however, not always available. I get that the hotel offers an extra wine list for a better experience, however, as you can only book all-inclusive, you should have the possibility (as in so many other AI hotels) to receive all-inclusive at all facilities, meaning that they should at least include the AI drinks in the menu besides the drinks that they charge additionally. We highly recommend skipping the AI food occasionally and get yourself a table at Vasilis' tavern. Amazing fresh food with an incomparable hospitality and service for a reasonable price. STAFF /SERVICE The staff is just wonderful and very attentive. They are fluent in English and do everything in order to satisfy their hotel guests. The only inconvenience that we encountered was the discussion with the guest relation manager (not Alexandra though) regarding our internal activity review. If you are invited to go to guest relation for a conversation as we were, I would either recommend talking to Alexandra or just skipping this talk, as unfortunately it has not been very productive and we did not feel that our feedback was valued or understood to be honest. ACTIVITIES This hotel offers a couple activities (now that the fitness club is open), but do not expect too much. If you are looking for an active type of AI holiday and are looking forward to try out new sports, you will be somewhat disappointed. As mentioned, you can go to the fitness club, which offers some classes, such as yoga, functional training and stretch. The hotel also offers some wellness treatments, however prices are quite high. If the treatments are more expensive than in Germany, I would definitely give it a thought. Tough, we were told that the treatments are really nice. Finally, there are a couple of activities at the activity pool if you are looking for a little bit of action throughout the day. But, this hotel is mainly focused on relaxation which you can definitely find. If you are looking for other things to do, we recommend renting a car for a couple of days and discover this beautiful island or try out some watersports down at the beach. In general, I would recommend booking a hotel with breakfast and travel by yourself the whole time as there is so much to see and so many taverns to visit on this beautiful island. To summarize it, it is a nice hotel, but it appears a little different on social media than it actually is. We have read in Paul’s review that influencers are being treated differently and this is something that we can agree with. Fortunately, we did not experience being sent away from the breakfast buffet as he did (due to insta shootings) since this would actually cause some serious dissatisfaction. I would say it is a solid 4 star hotel as they could improve on several levels. Nonetheless, we had a great time, mainly due to the service and the room with the shared pool and us just being happy to be able to travel again. I will be following the reviews though as I am interested in the outcome of the current social media strategy.
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Date of stay: May 2021
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BettieRRR wrote a review Jun 10
Munich, Germany1 contribution
Katharina & Andreas, we want to thank you and your team for this week full of magical moments. the hotel and the location cannot be described in words. the food is out of this world. this is buffet at michelin star level! what kind of treasure do you have there? the housekeeping was always friendly, thorough and discreet. i am a workaholic, i had to work on our vacation too. BUT I was close to tears when I had to leave. you have conquered our hearts forever! We wish you exactly the guests you deserve, only the best! And we will definitely come soon again! I can not imagine 10 weeks without seaside crete 😍😍😍😍😍😍 your B,J,N,L
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Review collected with Tripadvisor’s Reputation Pro
Date of stay: May 2021Trip type: Traveled on business
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Camille C wrote a review Jun 8
1 contribution
I was staying at Sea Side Resort, even when I'm on holiday I like to stay active and to train. I really recommend this hotel, the activities, especially the gym with the fitness manager Nikitas which take good care of us during workouts and adapt it to our needs!
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Date of stay: June 2021Trip type: Traveled as a couple
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calimero5301 wrote a review Jun 7
1 contribution
Spectacular view, friendly staff, varied food, clear refreshing sea, blooming plants, beautiful room, a really special spot situated on a paeninsula. Spa treatments offener, sauna and steambath for a rainy day!
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Review collected with Tripadvisor’s Reputation Pro
Date of stay: June 2021
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PRICE RANGE
$143 - $379 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sea side hotel agia pelagia, sea side resort and spa, sensimar sea side hotel
LOCATION
GreeceCreteHeraklion PrefectureAgia Pelagia
NUMBER OF ROOMS
248
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Frequently Asked Questions about Sea Side Resort and Spa
Which popular attractions are close to Sea Side Resort and Spa?
Nearby attractions include Nefeli Bar (0.6 miles), Psaromoura Beach (0.3 miles), and Mononaftis Beach (0.1 miles).
What are some of the property amenities at Sea Side Resort and Spa?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sea Side Resort and Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sea Side Resort and Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sea Side Resort and Spa?
Yes, free parking is available to guests.
What are some restaurants close to Sea Side Resort and Spa?
Conveniently located restaurants include Taverna Bar Vasilis, Taverna Bar Stelios, and O Nikolas.
Are there opportunities to exercise at Sea Side Resort and Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Sea Side Resort and Spa have an airport shuttle?
Yes, Sea Side Resort and Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sea Side Resort and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Sea Side Resort and Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sea Side Resort and Spa?
The staff speaks multiple languages, including English, French, German, Russian, and Greek.