HOTEL VILLA LIST

About

3.5

Location

Cleanliness

Service

Value

Looking for a place to stay in Sozopol? Then look no further than Hotel Villa List, a family-friendly hotel that brings the best of Sozopol to your doorstep. Hotel Villa List offers guests an array of room amenities including a minibar, a refrigerator, and air conditioning, and getting online is possible, as free wifi is available. The hotel offers room service, to make your visit even more pleasant. The property also features a pool and free breakfast. Guests arriving by vehicle have access to free parking. Nearby landmarks such as Church of Saint Zosima (0.5 mi) and Ravadinovo Castle (2.3 mi) make Hotel Villa List a great place to stay when visiting Sozopol. While in Sozopol, you may want to check out some of the restaurants that are a short walk away from Hotel Villa List, including Del Muro (0.4 mi), Bamboo beach bar & restaurant (1.0 mi), and Veranda (0.2 mi). Plus, during your trip, don't forget to check out a historic site, such as Church of The Most Holy Mother. We’re sure you’ll enjoy your stay at Hotel Villa List as you experience everything Sozopol has to offer.

Full view

Property amenities

Paid private parking nearby

Free High Speed Internet (WiFi)

Pool

Fitness Center with Gym / Workout Room

Free breakfast

Beach

Casino and Gambling

Children Activities (Kid / Family Friendly)

Street parking

Free internet

Wifi

Public wifi

Internet

Hot tub

Outdoor pool

Bar / lounge

Restaurant

Breakfast available

Breakfast buffet

Airport transportation

Business Center with Internet Access

Conference facilities

Banquet room

Meeting rooms

Spa

Non-smoking hotel

Laundry service

Room features

Air conditioning

Room service

Minibar

Flatscreen TV

Room types

Non-smoking rooms

Suites

Good to know

HOTEL CLASS

HOTEL STYLE

Great View

Location

Full view

91Great for walkers

86Restaurantswithin 0.75 miles

14Attractionswithin 0.75 miles

Contact

Yani Popov Street 5, Sozopol 8130 Bulgaria

Getting there

Vrazhdebna Airport220 miSee all flights

Bourgas Airport14 miSee all flights

Rental CarsSee all Sozopol rental cars

See all nearby hotels

Nearby restaurants

See all nearby restaurants

Nearby attractions

Southern Walls of Sozopol

235 reviews

8 minPoints of Interest & Landmarks

Sozopol Old Town

1,170 reviews

7 minPoints of Interest & Landmarks

Kavatsite Beach

231 reviews

5 minBeaches

Church of Saints Cyril and Methodius

84 reviews

7 minReligious Sites

See all nearby attractions

189Reviews1Q+A24Room tips

Would Not Stay Here Again

At reception the check in was not a great experience when the receptionist being completely miserable and I was not thanked at all when I had to tell her 3 times I owed money for an upgraded room. The walk from reception to our room involved walking outdoors an up 2 separate flights of stairs. The deluxe room in the new block on first view looked very nice - we found out later the excellent walk in shower made the whole bathroom a wet room, there was no plug in the sink and the sliding doors on the wardrobes took major effort to open. The breakfast was average, with the exception of the nice scrambled egg when a fresh supply was delivered, however be warned that breakfast stops at 10am including switching off of the coffee machine spot on time even if there is a queue waiting! The best part of the hotel was the lovely grass area between the swimming pool and the beach where one can sunbathe. The staff throughout the hotel were totally miserable, with the exception of the barman who has a franchise with the hotel and so he is pleasant to generate custom.…

Date of stay: September 2019

Rooms

Service

Sleep Quality

Half Board at the Villa List

We went to Sozopol because we wanted a reasonably quiet holiday. We didn't realise the first week of our visit was out of season and there was very little open and the hotels virtually empty. The second week saw a marked improvement with more people turning up daily. However, this was no fault of the hotel who treated us really well. The room was a bit dated but kept very clean daily by Ani. Although quiet all facilities were operating and functioning as you would expect. There was a good choice for breakfast and evening meals and we had all meals at the hotel. One of the highlights for us was Vili the Restaurant Manager who was so friendly and helpful and excellent at her job. Nothing was too much trouble and she went out of her way to do the little extra things to make you feel special . Would definitely go back to the Hotel List again but would probably ask for a room in the newer block.…

Date of stay: May 2019

Value

Location

Service

Trip type: Traveled as a couple

Room Tip: Ask for new block with sea views

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Not a good hotel

Initially my Expedia reservation was not accepted and it took a long time and phone calls to figure out that there was nothing wrong with my reservation.Free parking is a joke- we had to pay at a parking nearby.The room that we were given did not correspond to the photos on Expedia page that we were supposed to get. The blond haired receptionists yelled and screamed at us when we raised our concerns and complaints. Worst ever customer service. She needs to be fired. Location, breakfast buffet was good. Smoking was allowed at the tables outside and that was awful. Nice views from the hotel. Strange architecture and a lot of walking to get to the room despite elevator use. Pool was cold and both me and my husband got sick after using it. Not worthy staying in this hotel. Staying in a little family owned hotel would have been nicer and much cheaper. Oh, live and learn:)…

Date of stay: September 2018

Value

Service

Sleep Quality

Trip type: Traveled as a couple

Room Tip: sea view rooms

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DO NOT RIGHT in hotel "Villa List" Sozopol, Bulgaria.

During our 6-day stay, 02.09 - 08.09.2018, my husband and I have experienced all the bad things that can happen in a hotel - we had a broken shower and a clogged siphon in the room, stained sheets - all kinds of colors, old towels. After moving to another room, there were again stained sheets, which after a conversation with the hotel staff changed them. The next day the door handle fell. Then a mold smell appeared in the siphon room in the bathroom. In the lobby of the hotel, the chairs were shaking. For the last day, a staff, a chef and a waiter, fought at the hotel's lobby bar. Hotel 4 stars, but another time. DO NOT RIGHT THERE!

Date of stay: September 2018

Rooms

Cleanliness

Service

Trip type: Traveled as a couple

The Bad, The Ugly and Some Good

We have recently returned from our 12 day trip to Sozopol during which we stayed at Hotel Villa List.We were a group of four , two travelling from Ireland and my husband and I from England.We had paid almost £1800 STG for our 12 day stay.This included breakfast. I had spent weeks identifying where we would go and where we would stay in March /April 18. After may reviews and considerations we chose Hotel Villa List. In the first instance we could only book a standard double room and a deluxe double room as the web site indicated that there were not two standard double rooms available for those dates. The deluxe room cost an extra £160 stg for those 12 days. So we arrive for what I believed would be our dream holiday . I made sure that I had checked in advance of making the booking that we could park at this hotel. I was assured via email that there is 'Free Parking'. The Bad Myth number 1: The hotel has about half a dozen parking spaces in total at the front of it to accommodate over 150 guests +. You face the height of abuse if you park in front of business and your car will actually be towed away and you will have to pay a high fee to get it back if you happen to park in the wrong space. I approached the management on the front desk and explained that I have an email confirming that we could park free on arrival and during our stay. He basically responded with an attitude of 'tough luck' that is not how its is.There is no more ( I quote) free parking . After pleading and begging as there was absolutely no where for us to park he called the bell boy who directed me outside , removed some parking cones from parking spaces allocated to the hotel and guided my husband into that space. From there on in it was a nightmare every day to the point we were afraid to go driving as we would simply have no where to park. So we checked in. I had made an advance request that we my sister and her husband , my husband and I have rooms in close proximity being as they had traveled from Ireland and this was going to be our 'catch up' time.So they were given a room in CBlock on the 4th floor and we were given a room in CBlock on the 3rd Floor. So I asked why that was ? Again the same day manager whose name began with S said , well it is close together , its at the top of the stairs from your room . I couldn't believe my ears . Not wanting to be troublesome my sister and her husband went off and we went our way to check into our rooms . You know what its like after many hours of travelling you want rid of the bags and time to chill out. I spent maybe half an hour doing a very quick kind of settle in, unpacking the bare essentials. I thought I better pop out to see where my sister and brother in law are located and of course to see their 'De Luxe Room'. Nightmare number 2: Yes they were in CBlock just at the top of the stairs from our room , Room 406 . I went in and had a look around searching for a bit of 'De Luxe', but their room was even more basic than ours. It was an attic room . There was not a sign of 'De Luxe' any where. So back to my very unfriendly unhelpful manager at the front desk: I asked what had happened ? Firstly we are on different floors of the hotel and secondly we paid an extra £160 STG for the De Luxe room and neither one of us had a deluxe room. As per the first time I engaged with him , he conveyed an attitude of " whats your problem" to me and was noticeably not concerned or wanting to address the issue. He sat down and went on the phone. I stood there like a statue whilst he chatted and chatted in Bulgarian. Eventually he came off the phone and said he had been chatting to his manager, and she said that they did not give us a deluxe room because we requested to be close to each other and this was the manner in which they had addressed this request. I stood and listened in awe and wondered to myself "Am I loosing it ? ". He is telling me we are not getting a deluxe room that we have paid an extra £160 STG for because they have put us close to each other but my sister and her husband are on floor 4 in an attic room and we are on floor 3.Basically the message was touch luck, this is what you are getting whether you like it or not.I couldn't believe it really, but I remained calm and polite and tried to not let it ruin my first evening. Having resigned ourselves to the situation we showered and got ready to go out but again there was a big problem. When my brother in law got out of the shower in his De Luxe room that wasn't Deluxe the floor was a pool of water. The shower head had been spraying water out over the door all the time whilst he was in the shower. So off I went to the unfriendly unhelpful manager again. This time he was gone off duty, it was the blonde lady with long hair. She said I will send the chambermaid to dry it up but that was about it. No Sorry about that, no empathy for the bad situation , nothing. Ok I thought...... dont worry , these things happen. Day two we split up after being out all afternoon , went off to our rooms to shower to go out for the evening. This time the shower head in C401 had been replaced so the showers went ok. My sister was blow drying her hair in the bathroom when the hairdryer came apart in her hand. It had been taped together with tape that looked like micropore .When I went to hurry her up to go out she said well she would need to come to our room to dry her hair as this is what happened, so she duly did so. Off I went again to the unhelpful unfriendly management staff and again politely told them that this was really dangerous . I showed them a photo of the state of the hair dryer and told them this was unacceptable . This I done again in a polite calm manner as I knew by now that they couldn't care less, so I would only be wasting my energy.I was advised that nothing could be done till the next day bla bla bla.So I was now at a ....what ever.... moment in my head. Somewhere during that second day I was advised that they were planning to move my sister to the room next to me as it was becoming vacant on the Sunday ( day 3). I was told it was bigger and had a single bed as well which would go someway towards the De Luxe booking. My sister said ok , we will give it a try, sure it cant be any worse than where we are and then we will be close to each other. I agreed and felt a little uplifted after all the goings on. So on Sunday 27th August , after breakfast all clothes were repacked in room C406 and she and her husband moved to the room next door to us on the third floor. Once again the 'De Luxe Room' was not a deluxe room , it was a standard room .It had an armchair that could be pulled out to form a single bed.Other than that it was just like our room, small, basic and standard. Ok so we carried on knowing we would get no joy if we raised a concern . The curtains in both rooms hang about 2 inches away from the windows which means the sunlight streams into you room from early morning.We bought black bands to cover our eyes so that we could try and sleep in the early mornings. The Ugly :After a week in we decided to travel a bit as we had pretty much walked every aspect of Sozopol . We left for Plovdiv to make the best of visiting Bulgaria. I advised the non friendly not very helpful day manager. I also told the bell boy (One of 4 ), The house keeping lady , and our bar man Stephan, just in case they were expecting to see us. Off we went for two nights stay. On the way my sister advised me that she had forgotten her jewelry. I told her not to worry as I dont wear jewelry any anyway so it wasn't like I was going to show her up because I was all 'blinged' up . We had a wonderful couple of days in Plovdiv and then came back to Hotel Villa List for our last 3 days. On the Sunday evening (2nd Sept ) having been on the beach for a few hours we went off to shower to go out for dinner. My sister came to our room dressed and ready to go but noticeably distressed. Her jewelry had been stolen out of her room whilst we were away in Plovdiv.I looked at her and asked her again what she had said . She repeated that her box of jewelry was gone, just disappeared.She was clear as day about where it had been left so it was pointless searching everywhere. Her husband was also clear as day about this . I simply could not believe that what had been a bad experience so far was now a nightmare. I had dreamt about this holiday, looked forward to it , looked at the pictures over and over again on line in anticipation , and this is what was happening. So off I/we went to the reception to the unhelpful unfriendly management. This time it was our blonde haired , blue eyed management lady on duty. She barely took notice when I told her that my sisters jewelry had been stolen. She opened a note book/copy book and wrote a few notes. There was not even a hint of...Oh thats awful....or I am really sorry..... Not even an expression on her face that indicated that she was concerned or upset for us . Absolutely not a shred, nothing. I could not believe my eyes or my ears. In despair I thought where on earth have we come to. This is a sort of a hell. It is most very definitely no 4 star hotel...Not unless you count them in the sky. The lady advised that she would hand over to tomorrows management and that they would examine the CCTV tomorrow when the man who deals with that comes on duty. When I asked if they have many robberies , she said never before ...only once when a lady reported that her passport had been stolen. The manageress then added that in their/her opinion( the staff at Hotel Villa List ), that this ladies passport was not stolen, but that her child who was with her must have lost it. I guess my answer to whether she believed that my sisters jewelry was stolen was right there in that story. The jewelry that was stolen was costume jewelery : 3 sets of necklaces and accompanying bracelets all around 55 Euro a set each, I Rose Gold Watch about 50 Euros in value.It is likely that the thief thought they were of greater value as they were very pretty. Next morning off I/we went again. I approached the unfriendly unhelpful manager whose name begins with S.I asked what if anything did the CCTV show. He looked at me indicating that he had no idea what I was talking abut and of course he didn't as nothing had been handed over to him . So need less to say no one had looked at any CCTV either as I had requested.So once again I explained what had happened. His response : We have never had a robbery here in 19 years........There was not a hint of concern, alarm, sorry that this had happened to us, .....Absolutely nothing but a stone cold attitude.Nothing what so ever. I am still in disbelief. He to told me they would look at the CCTV. No one came near us to see how we were , reassure us, offer an apology. So next day off I went again to the unfriendly, unhelpful manager whose name begins with S. He told me I walked by the area you are staying in and there is no CCTV in that area. No one has access to your room except us the management and the cleaner/housekeeper. When I pointed out to him that anyone could have taken our keys ( which we handed in whilst away from the hotel) from the unguarded pigeon holes in the reception , and gone to our room he shrugged his shoulders and again repeated that this has not happened in 19 years.I asked if if he thought I was making this up . He just shrugged his shoulders indicating no interest and really a disbelief of our experience. If you are reading this you will by now have got the drift of our experience. This man could not care less, neither did any of the management staff, our blonde haired lady included. So as you can imagine we had very heavy hearts. These staff haven't a clue how to deal with people. They have very poor customer care skills . They will benefit from training in good customer care skills.As it is they are more suited to working in a morgue. The Good at Hotel Villa List :Stephan runs the bar in the reception area of the Hotel. He should run the whole hotel. He has well developed people skills. He spoke many languages. He is the best bar man and knows how to look after people. He is great fun and he made it possible for us to bear all the awfulness of what happened to us. Our cleaning lady was also a lovely kind caring person. She was so upset when she learned of the robbery and tried her best to convey to us that she very definitely did not steal anything. We believed her .Two of the bellboys were also very helpful and really helped us find a safe parking spot every time we returned from driving. Just ok : Breakfast was a selection of friuits, cakes , breads, and hot foods. This was not too bad but also not great . Tea/Coffee machines: Water was mostly just warm so you cant make a decent cup of tea. You have to put the toast through 7 times to get it a little bit toasted.Otherwise you have hot hard bread- awful. Staff clear away your cups almost before you finish eating . One jug of milk available at a time to serve over 100 people really . Often no tea spoons available. I believe that Mrs List is often there working . I only found this out the day we were leaving, otherwise I would have had a conversation with her about my concerns . The Good : Hotel Villa List is in a perfect location. You are minutes walk from the beach. You are also centrally located between the old town and the new town. There are many bars and restaurants to choose from. TIP: Be careful of those calling themselves 'Turkish Cuisine' or 'Indian' for that matter. They are Bulgarian owned and run and they do not have authenticity that you are familiar with if you coming from the UK. Do not go go to Bar Lipstick in the Old Town- they will rob you: One bottle of Grolsch, 1 Brandy, 2 single vodkas and 1 bottle of coke= 55Lev (£27.50). This bar has dancers doing Latin american dancing openly to draw you in. Make sure you ask for the price list as the bar manager (Stephan) at our hotel advised they have one price for : The Russians, another for The Germans , another for The English etc So be careful. So sadly and disappointingly after spending the most money that we have ever spent on a holiday yet, Hotel Villa List is really a Hotel Villa that has lost . We will not go back there ever again . You ruined our holiday completely ruined it.…

Date of stay: August 2018

Location

Service

Sleep Quality

Trip type: Traveled as a couple