Santa Marina Holiday Village
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About
#4 of 59 hotels in Sozopol
Location
4.4
Cleanliness
4.4
Service
3.7
Value
4.0
Situated on the Bulgarian Southern Black Sea Coast, Santa Marina Holiday Village is 424 km east of Sofia (the country's capital) and just 34 km south of Bourgas - the city that hosts one of Bulgaria's biggest airports. Neighboring the ancient town of Sozopol (just 2 km to the south), Santa Marina has an excellent location on the coast, offering breathtaking sea views coupled with green and marine surroundings. Sozopol offers a leisurely lifestyle full of chic restaurants, bars and exciting activities. The village includes 78 3- and 4-storey villas with apartments of various sizes as well as a wide range of services and facilities. 70% of the overall resort's area of about 110,000 sq. m. is dedicated to gardens, park alleys, parking and service facilities. Available to guests are 5 swimming pools, 3 kid's pools, solar terraces, reception, 5 restaurants, kid's corner and animation program in 3 languages, 3 pool bars, cafes, different shops, spa & beauty center, medical center, 4 tennis courts, etc. Conveniently located in the very center of Santa Marina Holiday Village, this cozy apartment is just perfect for a relaxing stay. It is equipped with 2 double and 2 single beds. It has refrigerator, air conditioner, washing machine, cooking oven, microwave oven, dishwasher, hairdryer, free Wi Fi, linen and towels. Partial sea view from a huge terrace.
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Property amenities
Secured parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Game room
Babysitting
Public wifi
Pool / beach towels
Swimming pool toys
Infinity pool
Pool with view
Outdoor pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Tennis court
Patio
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Car hire
Conference facilities
Banquet room
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Massage
Massage chair
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Washing machine
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Room features
Air conditioning
Private beach
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Dining area
Housekeeping
Private balcony
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Ocean View
Languages Spoken
English, Russian, Bulgarian
Location
Industrialna Str 3, Sozopol 8130 Bulgaria
Getting there
Rental CarsSee all Sozopol rental cars
249Reviews32Q+A40Room tips
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I am highly disappointed of this complex! Firstly, there is no place to park - we had to leave our cars on the road and to enter the complex through a complex system of barriers and fences, in order to check-in. The service at reception was awful - I hadn't seen so bored and unpleasant employees! We had reserved a room for 5 people and they gave is 1 key. Only after quite a few requests they "managed to find another key", which was still insufficienct for 5 people, considering the fact that every entry in and out of the complex involves going through barriers and fences with chips and cards. We requested to pay for parking - they gave us parking spaces, which were situated around 10 min walking time from our apartment, and the complex is quite big and it is inconvenient to travel with suitcases on an incline. Concerning the rooms - they were ok, the only problem was that there was only 1 bathroom for 5 people, the shower was broken and the pressure of the water was very low. Overall, the complex has a pretention for high class, but it can't cover even mid-class.…
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Date of stay: September 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Kaloyan Krumov, Other at Santa Marina Holiday Village
Responded 1 week ago
Dear Ruslan, As I already asnwered your review on another platform, I shall repeat that I am sorry to see that the settlement did not meet your expectations! Your comments regarding the standard of service will be taken into consideration at our next meeting. Please note that Santa Marina offers limited access in order to ensure the safety of all children and adults on its premises. It is for this reason that we have eco-transport, in the form of golf carts, which help to easily move around the territory of the complex, as well as for the hassle-free transfer of luggage. On arrival, we have temporary parking spaces available so you can check in with ease before receiving a key to the bracket from your parking space. Let me add that additional keys can be requested upon check-in so that colleagues can respond to the moment. As for the apartment you booked, I'm sure you were able to familiarize yourself with the description of the room you selected in advance - how many bedrooms and bathrooms it has. Thanks again for the guidance to improve our service! We wish you to find the place that suits your taste! Kaloyan Krumov Guest Liaison Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a lovely place in Bulgaria. So green, friendly for family vacation. Guarded territory, children are safe to walk alone the whole day. We came here for many years in summer. But this year something terrible with the security has happened. Strange people are sitting in pools, definitely not the village' guests. Electronic lockers on the entrances are not operated and doors stay opened. A lot of cars instead of declared car-free zone. Our next door neighbours - mother and child - were heisted while being asleep. The intruder came into their apartment in the night and stole money and jewels. And then entered another apartment and scared to death the woman inside. This kind of service is absolutely inadmissable for the "luxury" vacation level they're promising in the advertisement. We are hoping Santa Marina' service management will improve all the mistakes they've taken. It is very sad to loose such a good place for spending time with our kids.…
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Kaloyan Krumov, Other at Santa Marina Holiday Village
Responded Aug 15, 2023
Dear EK, As a company, we are committed to following the safety and security standards of keeping the resort safe. We are facing challenges of every kind and that precedent is an example of a brazen arrogance! I am happy to provide the news that the person responsible for that act is detained and all the missing items have now been returned to their owners. We take our responsibility and even already implemented a more strict approach in our access procedures. With that being said, we pledge our determination to continue to improve every aspect of our services! Kaloyan Krumov Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was quite a nice place in the past. But now there are problems with security (friquent robberies in the nights), dangerous driving in non-auto zones, expensive for Bulgaria and its service prices, dirty pools and sea. No reason to come back.
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Date of stay: August 2023Trip type: Traveled with family
Room Tip: No free parking zones, be careful, tow truck works regularly. Better to buy food in the city,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Kaloyan Krumov, Other at Santa Marina Holiday Village
Responded Aug 13, 2023
Dear Alexey, I am deeply saddened by your claim for robberies during the night as the security is 24/7. We have received zero signals about such a thing by our guests. I am at a lost witht he comment for dangerous driving inside the village as it is forbidden for vehicles to enter for safety reasons. I shall check the quality of the cleaning of the pools and if we find any lapse in the process we shall take measures. Kaloyan Krumov Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Although the complex is half-full at best, the pools are overcrowded and there are screaming and shouting children till 24:00. And because this is not enough, the management launched people to do the fencing and gardening with extremely noisy trimmers. Imagine relaxing by the pool with your family, while they are restless trimming the bushes for several hours. The pool bars play some techno from the morning till late evening like this is not a family resort, but a beach disco. We were visiting the complex twice per year for the last multiple years, but this is for sure our last visit.
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Date of stay: July 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Kaloyan Krumov, Other at Santa Marina Holiday Village
Responded Aug 15, 2023
Dear Vasil, First, let me thank you for choosing Santa Marina as your summer destination! I would have hoped to read how satisfied you are with the stay, unfortunately that is not the case which makes me sad. We have arranged meetings with all the departments in order to improve the quality of service on every level. The majority of our guests are extemely happy with their stay but we believe that every detail and every guest is important! Therefore, your comments have already been discussed. I sincerely hope, your summer will continue in the best possible way and one day you will return and see the difference in service here! Kaloyan Krumov Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a lovely stay at Santa Marina. Gorgeous views and beautiful setting. The only criticism I would have is the food but that might be due to individual taste. It would have been nice to have less processed food at the buffet breakfast and dinner. Also charging for water at dinner (and no charge at breakfast) wasn't great. But overall we had a wonderful holiday and I would recommend Santa Marina.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Location great, beautiful gardens, beach close by, 5 min trip by taxi to Sozopol Town.The apartment we stay in was large very clean and the cleaners came every day ,they were lovely , any problem we had the staff sorted it out pronto and were very nice about it, my god the sea view we had from our apartment was just a AMAZING. Every thing you need for a fantastic holiday is there.We have just booked our holidays for next year in June and it will be are 3rd time here, we just love it , we call it our little paradise holiday👍🏻❤️🇬🇧
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Date of stay: June 2022
Value
Cleanliness
Service
Room Tip: High floor sea view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The good things about this hotel are the location, large rooms/apartments and the outdoor areas (pools, etc.). Outside of that, the room had a very strong odor and they refused to move us. There is no parking so you have to look for parking on your own. The staff doesn't really try to help you with any of the issues. For the high price they charge, I would not recommend this place. Go spend your money elsewhere.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Santa marina is an unusual place in that it is a collection of apartments set in the most stunning of grounds. Stayed in apartment 103/41 with incredible views over karavatsit beach and the bay With the most stunning sunset and sunrise. Apartment was spacious , clean and well equipped with mini kitchen ,iron and air con. Maid service everyday with fresh towels . Only complaint was the bed ! So big and comfortable struggled getting out of it . 5 swimming pools 4 restaurants and amazing huge jacuzzi at viva mare . Pools were immaculate, sunbeds and shades plentiful. Showers and changing areas also. We stayed half board and here the glowing review changes somewhat . Breakfast was full of choice from full English to continental and we never went hungry or have any complaints here . Evening meal was a different story , we were one couple of about 4 on half board and could only be accommodated in the buffet restaurant when some other function made it worthwhile to open , here the food was OK, nothing to write home about and not really worth the e tra cost of halfboard . When the buffet couldn't open we all dined at viva mare restaurant below Here is where my only complaint really lies . Eating at viva mare is random one day you will the next you may not the menu is very limited for half board guests and in a 2 week stay you can easily repeat your food choices , no soft drinks included only tap water included. You will spend quite a bit on drinks ut the food is of a much better standard than the buffet again dessert is limited to 3 choices ice cream ,fruit or manager's special for 3 nights running creme caramel was the special. Do not stay half board but eat out in the old town for a better choice. Drinks prices are consistent across the site but be aware your mixer for your spirit is about the same price as the spirit itself. Buy from the online supermarket and save a fortune . The village is surrounded by beaches , some clean some not so clean went for a walk on karavatsit beach and was pretty appaled by the state of it and the water it looked like an advert for plastic pollution of the oceans saw everything from builders bag to flourecent tubes in the sea , the beach in main sozapol is much better For the best beach go behind matis bar in sozapol old town its immaculate but small . Oh special shout to Matis bar great food and drinks plus service and even put the wales v Ukraine game on for us . Would we go back again definitely but only bed and breakfast . N & P cambridge (June 22)…
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Date of stay: June 2022
Value
Service
Room Tip: Rooms in the 100 to 103 range are close to reception and breeze bar,
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Kaloyan Krumov, Other at Santa Marina Holiday Village
Responded Jun 20, 2022
Dear Paula, Thank you for the detailed review! I appreciate the honest score you gave us. We really take to heart everything we read and take action to better the services we offer. And have no doubt that I shall share your review with my colleges at the restaurant regarding the dinner. But, I would like to personally thank you for mentioning the "...the incredible views...With the most stunning sunset and sunrise! Hopefully we meet in person during your next stay! Enjoy the rest of your summer! Kaloyan Krumov Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Superb location and gorgeous setup with a lot of trees and plants on the alleyes! Shadow is everywhere, the whole site is peaceful. Beach is very close, there are small shops inside the resort. Sports facilities included! Kids can play in dedicated playgrounds. 5 pools to enjoy sun! Sozopol Old City is 2km from the resort! Parking slots are limited, might be an issue during the weekends!
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Date of stay: July 2021Trip type: Traveled with family
Room Tip: Parking during weekend seemed to be an issue
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ivelina Ivanova, General Manager at Santa Marina Holiday Village
Responded Jul 31, 2021
Dear Bogdan, Thank you for being our guest and for the nice review you have written for Santa Marina Holiday Village. We look forward to welcoming you very soon! Best regards, Ivelina Ivanova Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked and paid for a delux sea view 1 bedroom appartment,we got at best a partial sea view the most uncomfortable sofa in a kitchen/living room not even on the top floor and sea blocked by trees, I complained and the day they offered us to move rooms 2 days later to the center of the resort.As a family being unpacked that didn’t help really.Also the manager Nikolai said that we had a washing machine so it made it a delux appartment... The golf karts come in 5 mins to collect you when you call.But in the evenings be prepared to walk because no answers from reception. 2/4 restaurants were open during our 10 day stay. The beach is really dirty, your clothes are covered in dirt and dust after. Jet ski was 100 lev for 10 mins which is expensive, don’t take the cheaper one as it’s limited and very boring. The breakfast, 10 mornings of Eros ramazotti and cold eggs. The bacon was ok but soaked in oil.Fresh juice costs extra. The pool water is nice and clean but the decks surrounding them are not suitable for babies to crawl on. So management please don’t thank me for my stay and we won’t be back. …
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Date of stay: September 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Arena di Serdica, Owner at Santa Marina Holiday Village
Responded Sep 28, 2020
Hello, 689nealf, I was really disappointed to read your comment that you were dissatisfied with the level of service. Regards, Hotel Manager - Valentina Protopopova
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$89 - $122 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
santa marina holiday village hotel sozopol
LOCATION
BulgariaBurgas ProvinceSozopol
NUMBER OF ROOMS
2
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Claim Your ListingSANTA MARINA HOLIDAY VILLAGE $77 ($̶8̶9̶) - Updated 2023 Prices & Hotel Reviews - Sozopol, Bulgaria
Frequently Asked Questions about Santa Marina Holiday Village
Which popular attractions are close to Santa Marina Holiday Village?
Nearby attractions include Tennis Center Santa Marina (0.1 miles), Adam & Eve Bar (0.7 miles), and Lipstick Bar (0.7 miles).
What are some of the property amenities at Santa Marina Holiday Village?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Santa Marina Holiday Village?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Santa Marina Holiday Village?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Santa Marina Holiday Village?
Yes, secured parking is available to guests.
What are some restaurants close to Santa Marina Holiday Village?
Conveniently located restaurants include Viva Mare Fish & Grill, #freshbar Sozopol, and Tish Restaurant & Garden.
Are there opportunities to exercise at Santa Marina Holiday Village?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Santa Marina Holiday Village have an airport shuttle?
Yes, Santa Marina Holiday Village offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Santa Marina Holiday Village have airport transportation?
Yes, Santa Marina Holiday Village offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Santa Marina Holiday Village located near the city center?
Yes, it is 0.7 miles away from the center of Sozopol.
Are any cleaning services offered at Santa Marina Holiday Village?
Yes, dry cleaning and laundry service are offered to guests.