We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hotel & SPA Primoretz

Save
Share
Al. Batenberg 2, Burgas 8000 Bulgaria
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
Expedia.com
Travelocity
Orbitz.com
Hotels.com
eDreams
Booking.com
View all 10 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (245)
360
Panoramas (52)
Room & Suite (314)
Certificate of Excellence
Travel safe during COVID-19
A note from Grand Hotel & SPA Primoretz
Updated 05/21/20

About

#1 of 26 hotels in Burgas
Location
Cleanliness
Service
Value
Certificate of Excellence
Grand Hotel & SPA Primoretz combines discreet luxury, high level of service, unique location, nature, sea, beach, SPA and Wellness. The hotel is located in the Sea Garden of Burgas, in close proximity to the beach, in the bay between Pomorie and Chernomorets and is a Hotel Complex, with Balneo/SPA/Wellness and Beauty Centers, combined with a Seaside Park. Personal attention, kindness and discreetness are only part of the details with which our well-trained staff creates a unique atmosphere in our restaurants, bars and recreational areas. Different in service and style, the "Grand" of Burgas provides a truly authentic and luxurious experience, transporting you in your dream-like home. Discreet luxury, soft nuances and exceptional design are characteristic for the spacious rooms and apartments in the hotel section. In order to satisfy every taste and desire, the rooms and apartments overlook either the old and authentic part of Burgas or the sea and seaside park. The interior design and atmosphere bring in sense of harmony, home comfort and complete relaxation. The hotel has 105 rooms and apartments, of which 75 Standard Rooms, 18 Deluxe Rooms, 4 Junior Suites, 4 Executive Suites, 1 Premier Suite and 1 Presidential Suite, conforming to all requirements for safety, discreetness and 5 star standard.
Read more
Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Airport transportation
Wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Baggage storage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
327Reviews8Q+A35Room tips
Traveler rating
  • 172
  • 95
  • 36
  • 11
  • 13
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Vermontman wrote a review Nov 2019
Vermont121 contributions129 helpful votes
I am giving this hotel four stars because it really is a beautiful structure with great rooms, very comfortable common areas, and solid breakfast. On the plus side, the grounds and pools are stunning. Right at the beach, one can walk along the water to a pier and to wonderful gardens. Couldn’t ask for a nicer facility. Of importance to me, the gym is huge and super complete. As nice as any freestanding American gym and spa. So why the four stars for a five star property? The staff. With the exception of two women at the lobby bar who were very nice once we got to know them, not a smile in the place. When my room key didn’t work, the desk person rekey it but it still didn’t work. Hey, these things happen. So on my third trip down, I asked if she would give me a new key with a new mag stripe. Answer- no. Rekeyed it and still nothing. Finally got a cleaner to open the room and waited for new desk staff who were about the same. But gave me a new card which worked. Breakfast ends at 10. At 9:55, a server came and took my plate while I was drinking water. I told him I wasn’t finished. He kept walking with my plate. They mean closed. All of this is, of course, management issues. I am sure the staff people are perfectly teachable but no one has taught them. Reminded me of old Eastern Bloc where the customer was never right. So Facilities 5 star but Staff 2 star. I give it a 4.
Read more
Date of stay: October 2019Trip type: Traveled with friends
1 Helpful vote
Helpful
Share
Response from ghpmarketing2016, Guest Relations Manager at Grand Hotel & SPA Primoretz
Responded Nov 3, 2019
Dear Vermontman, First, let us warmly thank you for having shared your experience with us, even if we are truly sorry to read that you did not appreciate your experience fully. We very much appreciate your frank feedback, and hope we will have the pleasure of welcoming you once again to the hotel, when we may have the opportunity to restore your faith in Grand Hotel and SPA Primoretz . Kind Regards, Kristiyana Meranzova Concierge
Read more
Alessia K wrote a review Oct 2019
80 contributions39 helpful votes
Modern and nice location with rich golden decorations in style with Marble bathrooms and spacious halls. Gracious restaurant, lobby bar and SPA. All the necessary facilities and high level service for a 5 stars location. Staff very attentive to your needs and distrete. My experience was wonderful and I warmly advice you to stay in this nice hotel. Location - seaside of Burgas Rooms - spacious and well equipped Service - professional and distrete Restaurants and bar - excellent
Read more
Date of stay: October 2019
Location
Service
Sleep Quality
Trip type: Traveled on business
Helpful
Share
Response from ghpmarketing2016, Guest Relations Manager at Grand Hotel & SPA Primoretz
Responded Oct 30, 2019
Dear Alessia K, Thank you very much for your lovely praise about your stay at the Grand Hotel and SPA Primoretz. We are so proud to read that you had again an amazing stay and could enjoy all our services, our rooms as well as our location. Thank you also for your compliments towards our team, whom we have shared your feedback with. We very much appreciate all of your kind recommendation and look forward to welcoming you on your next trip to Burgas. Kind Regards, Kristiyana Meranzova Concierge
Read more
Sabina Sabeva wrote a review Oct 2019
Ruse, Bulgaria62 contributions19 helpful votes
+1
We stayed at the hotel for the weekend. We booked junior apartment and double deluxe room. The junior apartment is spacious, well furnished, with big terrace and spectacular sea view. The double deluxe room is the same. The spa is fabulous. The breakfast is fantastic with great variety of dishes to choose from. The service everywhere in the hotel is exceptional. The door boy, the staff at the spa, the housekeeping, the ladies at the reception desk, the waiters at the restaurant - all of them are extremely professional and outstanding when performing their duties. A huge thank you to Tanya from Marketing for the extremely understanding and professional treatment we were served.
Read more
Date of stay: October 2019
Location
Cleanliness
Service
1 Helpful vote
Helpful
Share
Response from ghpmarketing2016, Guest Relations Manager at Grand Hotel & SPA Primoretz
Responded Oct 30, 2019
Dear sabinasabeva, Thank you for spending your time to give us a straight and detailed feedback from your great experiences during your stay at Grand Hotel and SPA Primoretz. We hope to have the opportunity to welcome you again at our Hotel in the not too distant future. Kind regards, Kristiyana Meranzova Concierge
Read more
Boyan K wrote a review Oct 2019
Plovdiv, Bulgaria11 contributions9 helpful votes
I stayed at the hotel during a business trip. It was a very pleasant experience. The rooms was spacious and elegant, although a bit dark. Conference and presentation facilities were also very good. The underground parking space was also extremely convenient. It does also seem the hotel is very good for holidays due to its location just behind the beach.
Read more
Date of stay: October 2019
Rooms
Location
Service
Trip type: Traveled on business
1 Helpful vote
Helpful
Share
Response from ghpmarketing2016, Guest Relations Manager at Grand Hotel & SPA Primoretz
Responded Oct 21, 2019
Dear buyu84, Thank you very much for your lovely praise about your stay at the Grand Hotel and SPA Primoretz. We are so proud to read that you had again an amazing stay and could enjoy all our services, our rooms as well as our location. Thank you also for your compliments towards our team, whom we have shared your feedback with. We very much appreciate all of your kind recommendation and look forward to welcoming you on your next trip to Burgas. Kind Regards, Kristiyana Meranzova Concierge
Read more
Rebecca445 wrote a review Oct 2019
Coventry, United Kingdom7 contributions4 helpful votes
Hopeless! We went into the piano bar before dinner and were told there would be live music at 11pm - so returned at 11pm and waited for an hour - but still no music. On trying to charge bill to room were advised not possible as not part of hotel. So then offered a card - not possible. So then offered cash - no change...
Read more
Date of stay: October 2019
Rooms
Cleanliness
Service
Helpful
Share
Response from ghpmarketing2016, Guest Relations Manager at Grand Hotel & SPA Primoretz
Responded Oct 21, 2019
Dear Rebecca445, First, let us warmly thank you for having shared your experience with us, even if we are truly sorry to read that you did not appreciate your experience fully. We have taken the necessary measures and hope to be able to welcome you again soon so that you can see them for yourself. Hope we will have the pleasure of welcoming you once again here, when we may have the opportunity to restore your faith in Grand Hotel and SPA Primoretz . I am at your disposal any time. Kind Regards, Kristiyana Meraznova Concierge
Read more
Previous
PRICE RANGE
$99 - $150 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
primoretz grand hotel burgas, primoretz grand hotel and spa
LOCATION
BulgariaBurgas ProvinceBurgas
NUMBER OF ROOMS
105
Payments made by partners impact the order of prices displayed and, for featured or sponsored sort orders, partners’ payments may also influence the order of the accommodations listed.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Grand Hotel & SPA Primoretz
Which popular attractions are close to Grand Hotel & SPA Primoretz?
Nearby attractions include Archeological Museum Burgas (0.3 miles), Sculpture of Gramophone (0.3 miles), and Church of the Blessed Virgin Mary (0.3 miles).
What are some of the property amenities at Grand Hotel & SPA Primoretz?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Grand Hotel & SPA Primoretz?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel & SPA Primoretz?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hotel & SPA Primoretz?
Yes, parking is available to guests.
What are some restaurants close to Grand Hotel & SPA Primoretz?
Conveniently located restaurants include 8 Mama's, Fish Express, and Restaurant and Bar Neptun.
Are there opportunities to exercise at Grand Hotel & SPA Primoretz?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Grand Hotel & SPA Primoretz have an airport shuttle?
Yes, Grand Hotel & SPA Primoretz offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Grand Hotel & SPA Primoretz located near the city center?
Yes, it is 0.4 miles away from the center of Burgas.
Are any cleaning services offered at Grand Hotel & SPA Primoretz?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hotel & SPA Primoretz offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.