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Cristal Ballena Boutique Hotel & Spa

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#7 of 12 Hotels in Uvita
Certificate of Excellence
GreenLeadersPlatinum level
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Cristal Ballena Boutique Hotel & Spa
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249 Reviews from our TripAdvisor Community

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Showing 132: English reviews
New Hyde Park, New York
Reviewed 2 weeks ago

Beautiful location, well kept hotel and spa. The grounds were well kept with large area to view the wildlife. Rooms were large and in excellent condition. The staff were the best. Long pants and shirts should be worn to protect from no see umsba

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Helpful?
Thank PGIT
SergeAri, Director of Sales at Cristal Ballena Boutique Hotel & Spa, responded to this review

Dear guest, Many thanks for the time with us at Cristal Ballena and your words regarding your experience in the hotel facilities and grounds. Our special location is always a great add value to our guests, since you are immerse between the coast and the tropical rainforest, giving you the opportunity to fin colorful toucans, tanagers and mammals around the...

Richmond, United States
Reviewed 4 weeks ago

We went to a local diner that we know offers good food, but they closed early, so we needed something close that could handle a medium sized group. Cristal Ballena was open, and we knew that they offer good food from previous experience. We were seated immediately even though we didn't have a reservation. The menu offers many Austrian/German dishes...

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Helpful?
Thank Jason B
SergeAri, Director of Sales at Cristal Ballena Boutique Hotel & Spa, responded to this review

Dear Jason, It was great having you again in our Pura Vida Restaurant with your group of friends. We appreciate very much the time you took for writing about your experience. Our restaurant is always open to visitors who wants to experience our gastronomy and taste the Cristal Ballena experience. Our ingredients, always local and fresh, plus the special touch...

Philadelphia Area
Reviewed December 11, 2016

Our second stay here, and we'll be happy to return! Onsite restaurant, giant pool, bar, spa, reading room, ocean view, quiet guest rooms, easy access, courteous staff - this place hits all the major points. Only one request: something could be done to improve the wifi. I will not hesitate to book in the future

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Helpful?
Thank Knobwab
SergeAri, Director of Sales at Cristal Ballena Boutique Hotel & Spa, responded to this review

Dear friends! We would like to thank you for visiting us again and you loyalty on coming back to our rainforest-coast home in Costa Rica. Great to hear that our service keeps consistent in our fusion restaurant, pool, bars, spa and facilities. Our team works strongly to keep the service as the first days and make you feel at home....

Georgia Coast, Georgia
Reviewed November 14, 2016 via mobile

The hotel organises day trips for watching whales and dolphins and the trip we went on was gourgeous. Food is served at lovely poolside restaurant With amazing fish. The Austrian family that runs this place really has an attention to detail that is lacking in most other places in Costa Rica thank you all for an amazing stay

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Helpful?
Thank travelingtraveler100
SergeAri, Director of Sales at Cristal Ballena Boutique Hotel & Spa, responded to this review

Dear guest, We would like to thank you for the time you spend with us in our nature haven in Costa Rica. Our hotel is family style boutique hotel, and we are pleased that you enjoy the warming and charm style of the Steiner family to make you feel par of our family. Our restauran is supplied by local fishermen,...

Heredia, Costa Rica
Reviewed November 14, 2016

Just came back from a weekend on this beautiful place. I visited it for the first time about 8 years ago and it's quality and service remains as good as the first time. Room was big enough for 2 adults and 2 kids, everything was well kept and in in perfect working order. Balcony was big and had a beautiful...

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Helpful?
Thank luiskv
Dana Point, California, United States
Reviewed October 28, 2016

This hotel is at the edge of the jungle which makes it incredibly gorgeous with animals all around you. We woke up to howler monkeys in the trees in front of our room every morning at 5 am! What a treat. The birds all around the property are plentiful. Watched toucans, condors, conures, and lots of other birds all around....

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Helpful?
Thank Tracey D
SergeAri, Director of Sales at Cristal Ballena Boutique Hotel & Spa, responded to this review

Hello Tracey! It was great sharing with you our piece of paradise in the South Pacific of Costa Rica, the Whale Coast. It is very nice to read that you enjoy a lot the nature around our facilities, even our very special wake up timer, the playful and loud monkeys in chorus with toucans and tanagers, our major treasure. Our...

Reviewed September 13, 2016

We just stayed at this hotel in Costa Rica, we love the property it is well maintain and beautiful. The beds were horrible, very clean but very uncomfortable. my friend was using a very squeaky bed and every time she turn it would wake us up. I also used the massage service and it is very expensive for what it...

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Helpful?
Thank Milagroscoromoto
SergeAri, Director of Sales at Cristal Ballena Boutique Hotel & Spa, responded to this review

Dear milagros, thank you for the time for writing a review about our property, the comments and the experience of our guests let us always improve or service. About your experience in our rooms, it is important to highlight that we have replaced the bed with problems, so next time you visit us you will not have any problem for...

Santa Cruz de Leon Cortes, Costa Rica
Reviewed September 8, 2016

We had a large beautiful room with a big patio looking out over the Pacific ocean. The pool is very nice, very large, had a lot of fun in there. We had a nice dinner at the restaurant, staff was helpful and attentive.

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Helpful?
Thank keithrs59
SergeAri, Director of Sales at Cristal Ballena Boutique Hotel & Spa, responded to this review

Hello Keith, `Muchas gracias´ for your nice words regarding the experience at our property. We appreciate very much your time for sharing your experience. As you describe we have a big swimming pool, always one of the favorite services by all our guests, overlooking the Pacific ocean and the mountains, the pool is always a great place for having fun...

Geneva
Reviewed August 28, 2016 via mobile

We booked into the Cristal Ballena because our rental home, though stunning, was a little bit too open to wildlife. We were lucky to find somewhere this nice so nearby. The hotel is situated in magnificent grounds, owned by a patrician Austrian from Salzburg (the owners live on the property and are closely involved). Reception was very responsive to numerous...

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Helpful?
Thank James C
SergeAri, Director of Sales at Cristal Ballena Boutique Hotel & Spa, responded to this review

Dear James, thank you very much for the time you spend with us at Cristal Ballena. We were the lucky people on having you as our guests. The Steiner family, founders of the hotel are always around to make sure everybody is having a great time as well feeling at home. Since we are a small property they and our...

Baltimore, Maryland
Reviewed August 16, 2016

I had lunch there and stayed all day until the sun started to go down. I did not rent a room at the resort, but it is a delightful place. The food is great. Desserts are amazing. The atmosphere is relaxed but also elegant.

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Helpful?
Thank eros8801
SergeAri, Director of Sales at Cristal Ballena Boutique Hotel & Spa, responded to this review

Dear visitor, thank you for visiting Cristal Ballena for spending the day and have some meals with us. The pool of our property is the biggest pools in the area (400 Sq m) with a stunning view to the ocean and the mountains. It was great that you had enjoy part of our facilities and restaurant service of our boutique...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
GreenLeadersPlatinum level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Resort Cristal Ballena is located in the midst of its own 12-hectare grounds, very close to the unique "Marino Ballena" Marine National Park and mountains covered in rainforest. The hotel features 14 Junior Suites, 3 Master Suites, along with 2 Family suites. Due to its excellent location, our guests can enjoy breathtaking ocean views from the big balcony. Our stylish, spacious Suites are equipped with four-poster bed, AC, ceiling fan, WLan, TV, telephone, minibar, safe, coffee maker and hairdryer. ... more   less 

Additional Information about Cristal Ballena Boutique Hotel & Spa

Address: Ballena Beach | 7 km (4 miles) al Sur de Uvita, Uvita, Costa Rica
Location: Costa Rica > Province of Puntarenas > Uvita
Price Range: $181 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Cristal Ballena Boutique Hotel & Spa 2.5*
Number of rooms: 19
Reservation Options:
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Also Known As:
Hotel Cristal Ballena Osa Peninsula
Cristal Ballena Boutique Hotel & Spa Costa Rica/Uvita
Hotel Style:
#3 Green Hotel in Uvita
#6 Spa Hotel in Uvita
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Questions & Answers

Here's what travelers have asked, with answers from Cristal Ballena Boutique Hotel & Spa staff and other travelers.
2 questions
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Questions? Get answers from Cristal Ballena Boutique Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“only 20 rooms in the entire place, all seemed to have a great view.”
 of 5 bubbles 566traceyd, Oct 28, 2016 | Read review
“all rooms have an Ocean view”
 of 5 bubbles Milagroscoromoto, Sep 13, 2016 | Read review
“Room 11 has a beautiful view”
  • Pic taken from our balcony
  • View from our balcony
 of 5 bubbles FamilyVacafor4, Jul 5, 2016 | Read review
“Rooms on a single level have garden view, sea in the distance, from here we saw the toucans. Other rooms have more panoramic views”
 of 5 bubbles JohnC925, May 21, 2016 | Read review
“All rooms have a view of the ocean so it's not a problem.”
  • view from the rooms
 of 5 bubbles goldiept, May 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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