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Castello di Casole Private Estate & Spa

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Castello di Casole Private Estate & Spa
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277 Reviews from our TripAdvisor Community

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Showing 244: English reviews
Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

Castello di Casole Timbers private estate farmhouses, resort, and spa are exceptional understated luxury with the ultimate comforting, relaxing, true customer service. The renovated farmhouses maintain authenticity while embodying luxury. The balance and alignment of every internal and external view, and the sunrise and sunset over the open Tuscan hillsides, are beyond any explanation..... All rooms have views.

Helpful?
1 Thank Sandi B
Washington DC, District of Columbia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

My family is currently staying at a villa on the estate. The accommodations are wonderful. The staff and concierge are really attentive. Overall, our stay has been above average to very good. However, last night almost derailed the entire vacation. Our meal was, at best, mediocre. There were mistakes to the two of the orders, re-fired food that was not... More 

Helpful?
Thank Bradley S
IlaBiagi, Direttore vendite at Castello di Casole Private Estate & Spa, responded to this review

Dear Bradley S, I am extremely sorry to learn that your experience at our restaurant was not up to your expectations. I know that our General Manager has already been in touch with you during your stay with us and he is dealing with your directly. We really value our guests’ constructive comments, which are fundamental to strive for a... More 

Perth, Australia
Level Contributor
99 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 1 week ago

It's fancy and expensive but not luxury. For the price it should be much better. There are lots of nice things- lovely setting, great views, lovely staff on checkin promising personal attention. But after checkin the staff ignored us. Dont stay in one of the premium suites (Oliveto) - they are a long walk and the promised buggy shuttle was... More 

Helpful?
Thank Michael H
IlaBiagi, Direttore vendite at Castello di Casole Private Estate & Spa, responded to this review

Dear Michael H, Thank you for your further feedback. At Castello di Casole we are committed to deliver the most refined levels of hospitality and we regret to learn that you did not feel warmly welcomed and treated genuinely. I am sorry to learn you did not enjoy staying in one of our Oliveto suites. They are especially appreciated for... More 

A TripAdvisor Member
3 of 5 stars Reviewed 1 week ago via mobile

It's fancy and expensive but not luxury For the price it should be better Lots of nice things- lovely setting, great views But the food in the restaurants was super expensive but ordinary Drinks pricey but ordinary Rooms big but badly planned - not really comfortable With better management could be much better

Helpful?
Thank A TripAdvisor Member
IlaBiagi, Direttore vendite at Castello di Casole Private Estate & Spa, responded to this review

Dear guest, I was very sorry to read that your stay that did not meet your expectations. We would certainly be grateful if you could get in touch with either myself or our GM to go through your challenges in more details. Constructive feedbacks are invaluable and allow us to improve our service levels. We hope to hear from you... More 

Reading, United Kingdom
Level Contributor
57 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent a most wonderful week here. The hotel is in a superb position with the most spectacular views. The staff are really friendly and helpful. There is a choice of dining and each restaurant is excellent. It is a great location for exploring Tuscany and I would highly recommend a visit.

Helpful?
Thank Dianeha
IlaBiagi, Direttore vendite at Castello di Casole Private Estate & Spa, responded to this review

Dear Dianeha, Thank you so very much for your review and for recommending Castello di Casole to the TripAdvisor community. I am delighted to learn about how much you have enjoyed your week-stay with us. On behalf of all of us at Castello di Casole, we hope you will return to be part of our big family very soon again.... More 

McLean, Virginia
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From start to finish our family experienced top-notch service. The staff accommodated our family of six easily in two beautiful suites, which included the "princess tower" to the delight of my youngest daughter. It was an easy drive from Florence, and while there we did an afternoon in Sienna and went horseback riding nearby. We so enjoyed the peaceful tranquility... More 

Helpful?
Thank JenNL916
IlaBiagi, Direttore vendite at Castello di Casole Private Estate & Spa, responded to this review

Dear guest, I read your review with great pleasure and I am especially pleased to know that you spent a wonderful holiday here with your family. It is very rewarding to learn that you have so much enjoyed the hotel facilities and that you have also explored and loved our beautiful region, which has so much to offer in every... More 

Sao Paulo, Brazil
Level Contributor
78 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Castello di Casole is in a perfect location to explore Siena's region driving - it takes a few time to get to Siena, Volterra, Monteriggioni, San Gimignano and a little bit more to Montalcino. Don't miss Casole D'Elsa, 5 minutes from the hotel. Allegra, head of Concierge, can help you a lot with your explorations :) But if you want... More 

Helpful?
Thank Lanader
IlaBiagi, Direttore vendite at Castello di Casole Private Estate & Spa, responded to this review

Dear Lanader, Thank you for your valuable feedback. I am really happy to learn you have truly enjoyed your stay with us! We totally agree with you when you say that Castello di Casole is the perfect location for those who want to explore our beautiful region as we are located at very short distance from amazing towns and places... More 

Manchester, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My wife and I travelled to this property for our honeymoon last month. Everything about this place is brilliant. There is a very personal and friendly feel to the place, the concierge service is very efficient and organised fantastic activities (the seats for the opera could not have been better). The grounds are amazing, perfect for cycling and running. Loads... More 

Helpful?
Thank Changdazzle
IlaBiagi, Direttore vendite at Castello di Casole Private Estate & Spa, responded to this review

Dear Amit Sharma (Milton), Thank you for taking the time to tell everyone about your extraordinary experience at Castello di Casole and for choosing us to celebrate your honeymoon. We look forward to welcoming you back for another indelible stay. All my kindest regards, Ilaria Biagi Director of Sales & Marketing More 

Ann Arbor, MI
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed June 21, 2016

My husband and I vacationed at Castello for our 10 year wedding anniversary a few weeks ago. We loved every minute of our stay. The staff was attentive, the rooms were very clean, restaurants served a wide variety of food and the grounds were exceptional! I echo all of the positive comments placed on this site. It was truly a... More 

Helpful?
Thank sailingaway1
IlaBiagi, Direttore vendite at Castello di Casole Private Estate & Spa, responded to this review

Dear sailingaway1, Thank you for sharing your experience at our property with the TripAdvisor community and for such a rewarding review. I am very pleased to read that you had a fantastic stay; in particular I am delighted to learn that our team at Castello di Casole was attentive and helpful during your time with us and that this contributed... More 

New York City, New York
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 21, 2016

Based on all the incredible reviews on this site, we came to Castello di Casole prepared to be wowed. We were wowed by the room -- an Oliveto suite -- and the incredible views. The gym was the best we experienced on our trip, as was the WiFi (we were even able to stream NetFlix!). We dined twice at Tosca... More 

Helpful?
1 Thank ChristineCNatoli
IlaBiagi, Direttore vendite at Castello di Casole Private Estate & Spa, responded to this review

Dear ChristineCNatoli, Thank you for taking the time to write your feedback following your most recent visit to Castello di Casole. I am delighted to read that you enjoyed your Oiliveto suite, the hotel grounds, and the excellent food and service at our Tosca restaurant. Most of all I truly appreciate your comments which will be taken into consideration. It... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
Official Description (provided by the hotel)
At the heart of a Tuscany, lives a vibrant and vital estate and in the center of that estate is a storied castle that dates to the 1100's. Here you will be welcomed to a five-star boutique hotel in the grand European tradition. Exquisitely appointed, its 41 private suites effortlessly combine Old World Tuscan charm with modern luxuries, elegance and sophistication. Throughout the estate live private farm homes and villas for larger parties to stay in. It is that secret place one might hopes to discover along a country road - a place with graceful and intimate accommodations, inspired cuisine, an inviting repertoire of activities, and above all, knowing and attentive service. Castello di Casole - A Timbers Resort, the very definition of Italian luxury. ... more   less 

Additional Information about Castello di Casole Private Estate & Spa

Address: Localita' Querceto, 53031 Casole d'Elsa, Italy
Location: Italy > Tuscany > Province of Siena > Casole d'Elsa
Price Range: $641 - $1,519 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Castello di Casole Private Estate & Spa 5*
Number of rooms: 39
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