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Sun Palace Hotel

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Faliraki Road, Faliraki 851 00 Greece
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1775)
Pool & Beach (478)
Room & Suite (299)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 05/23/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sun Palace Hotel
Updated 05/23/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 78 hotels in Faliraki
Location
Cleanliness
Service
Value
Travelers' Choice
ACCOMMODATION: Total number of rooms: 322 hotel rooms, bungalows and family rooms. They all feature individually controlled A/C, mini fridge, direct dial telephone, satellite T.V, bath/shower, balcony or patio. RESTAURANTS AND BARS: Snack Bar: Serves a wide choice of home made snacks. Main Bar: Enjoy a great variety of exotic cocktails, long drinks, coffees and cakes. Pool-side Bar: Directly on the pool offering all kinds of cool drinks and exotic cocktails. LEISURE AND SPORT FACILITIES: Large swimming pool, children's pool, sun terraces with umbrellas and sun beds, tennis court, table tennis, children's playground, billiard, backgammon and chess. WATERPARK FACILITIES: Speed Slides Three Lane Multi Slide Open Body Slide Enclosed Body Slide Open Tube Slide Bowl Ride Mini Sidewinder Children's Play Swimming Pool Wave Pool Lazy River OTHER FACILITIES: Reception, foreign exchange, mini market, safe deposit boxes, full excursion programs, car hire, parking area and internet corner. ENTERTAINMENT AND ANIMATION: Various weekly animation programs including Greek and other theme nights.
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Full view
Property amenities
Free parking
Free internet
Pool
Free breakfast
Game room
Water park
Children Activities (Kid / Family Friendly)
Kids club
Internet
Lazy river
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Kid-friendly buffet
Snack bar
Special diet menus
Poolside bar
Aerobics
Billiards
Darts
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Kids' outdoor play equipment
Airport transportation
Car hire
Spa
Baggage storage
Convenience store
Currency exchange
Gift shop
Newspaper
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Ironing service
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Room features
Air conditioning
Private balcony
Safe
Telephone
Refrigerator
Flatscreen TV
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Russian, German, Greek and 1 more
2223Reviews822Q+A100Room tips
Traveler rating
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  • 55
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Popular mentions
Claire B wrote a review Nov 2020
5 contributions1 helpful vote
The hotel was very clean and welcoming. The staff were all lovely especially the barman and cleaning staff in our block. The room was clean and spacious (double with 2 sets of bunk beds) food was good and staff were very professional. We were there at the end of season and due to Covid we had very small if any queues. The water park was great fun and again no queueing for the rides and plenty of sun beds. The beach was lovely and would highly recommend visiting Peter's aqua sports.
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Date of stay: October 2020Trip type: Traveled with family
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doglips26 wrote a review Nov 2020
Swansea, United Kingdom233 contributions91 helpful votes
stayed her for 10 nights in october, we had a family room 325 which had lovely view of the main pool stage and sea, the staff in the hotel are friendly and the hotel is lovely and clean, cleaners changed the towels every 3 days and bins daily, the hotel was really busy mostly english and a few welch and other nationalities as most are on lockdown, there was no masks worn at the hotel on the staff had them which was great to get away from it all and feel safe too, the resteraunt was a bit hit and miss food wise and it was hard to tell them what you wanted as the waiters walked along with you and you had to stay behind the line so you couldnt see very good what was on offer only from the signs above and you felt a bit rushes as the que was usually very long, some things looked nice and but didnt taste very nice and other looked not very nice and was nice so it was a bit of try diffrent things unlike some of my family that lived in pizza and chips all the holiday, they didnt put much on your plate and if you wanted to get more there was a big que then to get some, there were quiet times just had to time it right, the bread and salad was lovely and plenty of choice so you wont go hungry, there was a good cocktail list for the drinks which were strong and nice, where you sat to have food and the entertainment out in the night near the stage there were people smoking constantly which was a nuisance, they should have a smoking are for this instead as it not fair when you have children and you are eating, the water park was a few mins walk we were in room 325 which was in the main hotel black but there was other blocks spread out in the comlplex, the water park opened at 10 am and you had to join the que, it did get busy quick but there was always loungers about same by the main pool, there was 9 of us in total so it was a bit of a mission to get some all together, the snack bar in the water park was good if you miised breakfast you could have fried egg, omlett, beans chips and bread rolls there which was nice, there was loads of pizza for dinner and well as pasta and gyros, the bar only had limited drinks there too and ice cream, the wave pool come on 3 times a day for 20 mins a time which was good, lazy river was good but you had to use your own floats, my family enjoyed the slides too, weather was good for the first few days then went overcast, one day was a really bad storm with floods and even a cyclone, but it was lovey 26 degrees and blue skys for the rest of the holiday after that so the weather is a bit hit and miss for the time of the year, we had a really good family holiday and enjoyed every min of it it was really busy as it was school holiday time but it was 3rd time lucky for us to go after ibiza in may getting cancelled then turkey in october, im glad we got to go away and rhodes is lovely as is the hotel and i would recommend this hotel and stay here again. lots of mozzys out there so make sure you have a good repellent we had laods in our room this time.
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Date of stay: October 2020
Rooms
Service
Sleep Quality
Room Tip: 325 last but one in the main block top floor lovely pool stage and panoramic sea views
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1 Helpful vote
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tonysp wrote a review Oct 2020
Liverpool, United Kingdom27 contributions14 helpful votes
We arrived late September for 11 nights and to be honest we were unsure about our choice of resort and hotel. Due to the covid situation it became a game of cat and mouse in trying to find a resort that was open without major restrictions. Our room was very nice ( I am not sure if some have been upgraded but our one didn't look like many of the photos on this site). The safe has to be paid for, 30 euros for our stay. We went for a walk on the first morning on the hotel grounds so quickly discovered the water park area and snack bar. The hotel has four pools although we only used the main one (too old for water slides) all of which are cleaned and surrounded by sunbeds, no matter what time you headed outside there were always beds available. Food was pretty good, there was always something to eat with a selection of cakes or ice cream if you fancied dessert. The restaurant staff who serve you food (due to covid you join a queue and a server walks down the line and you ask for whatever you fancy, at all times you are kept a safe distance from the food. Several guests ignored this line on the ground and were quickly reminded that they must step back). Despite it being a new buffet experience it worked very well, the staff are all wearing masks constantly and were very helpful. Similar standards at the bar, staff always wore masks and were very friendly as were the staff on reception. In fact all staff were what made this hotel so special so thank you. The animation team also were very good, we mostly spoke to Daniel who was very good at picking up if you really wanted to play pool volleyball or if you preferred to laze around the side of the pool. Thanks for letting me laze around... We did book the a la carte restaurant, you pick your menu choices before your chosen slot (in our case 3 days before) so everything runs a lot smoother. The food was very nice and made a change from the main buffet restaurant. Immediately outside is a couple of shops and only 5-10 minutes walk away are the beginnings of more bars, restaurants and shops. The beach is around 5-10 minutes slow walk away. Honestly it was the friendly staff and general cleanliness that we all often take for granted that made this hotel and our holiday so special. Thank you.
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Date of stay: September 2020
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Richárd H wrote a review Oct 2020
2 contributions
Despite the pandemic we were fortunate enough to spend 10 wonderful days at Sun Palace Hotel this September. We had an excellent time from the first day we arrived. The hotel's location is perfect, making the town centre, beach and restaurants accessible and also quiet during the night. Restaurant staff are very friendly and helpful, (always have a smile behind the mask :) ) they greet and serve every customer individually. I would like to give a special mention to Eleni, who made our day with her kindness every single morning. It's her and her colleagues that helped us relax and escape this difficult period for at least 10 days. They all work very long hours extremely hard and still start each day with a positive mindset. The pools and water slides are brilliant, food, drink, snacks and any other refreshments are available all throughout the day in multiple locations around the hotel for all-inclusive guests. For those looking to explore the island, you can also rent a car of your choice near the reception desk, and the bus drop and pickup point is right in front of the entrance. Everything around the hotel is done up to the standards of the COVID-19 safety guidelines including sanitizers and facemasks. Overall we had an excellent time, we couldn't ask for more.
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Date of stay: September 2020
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Kathubb1983 wrote a review Oct 2020
United Kingdom5 contributions1 helpful vote
We are so grateful to get away in the current situation gripping the world but........thats where it ends. Restaurant and reception staff were really welcoming and pleasant, however they need to transfer some of their personalities to the pool snack bar staff. We upgraded our room to family room with bunk beds as we were travelling with 2 young children. It was nicknamed the cheapside by other hotel guests, and was disappointing. It was clean to a low standard and run down, the Bathroom tiles were clinging onto the walls for life. And our lift for getting the pushchair around was a death trap, with a mind of its own, often ending on a different floor to the one selected. The hotel was clean and relatively well maintained in main public areas. The restaurant was spacious and clean, with current situation the buffet was served to you. This process made you feel rushed and pressured to making food choices quickly and variety of food was poor. Most of the meats were mainly pieces of fat, any meat within was dry and flavourless. Portion control was overwhelming, and you usually had to ask for small portions of everything as you ended up wasting so much otherwise. Most of the staff didn't seem to grasp the concept of families with young children needing plates for each members of the family needing different food pickings. Waterpark was good, except for food and staff. The orange kamikaze slide at the end wasn't working. The wave pool was extremely slippy on the blue tiles and very rough on the fake effect beach area. Location was great to walk down to the strip.
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Date of stay: October 2020Trip type: Traveled with family
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PRICE RANGE
$134 - $261 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sun palace rhodes, hotel sun palace
LOCATION
GreeceSouth AegeanDodecaneseRhodesFaliraki
NUMBER OF ROOMS
350
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Frequently Asked Questions about Sun Palace Hotel
Which popular attractions are close to Sun Palace Hotel?
Nearby attractions include Aquarium Of Faliraki (Aquaworld) (0.2 miles), Sky Park Bowling Faliraki (0.2 miles), and King Arthur Sports Bar (0.2 miles).
What are some of the property amenities at Sun Palace Hotel?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Sun Palace Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sun Palace Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Sun Palace Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Sun Palace Hotel?
Conveniently located restaurants include Something Different, Rattan Cuizine & Cocktail, and Castellan Restaurant.
Are there opportunities to exercise at Sun Palace Hotel?
Yes, guests have access to a pool during their stay.
Does Sun Palace Hotel have an airport shuttle?
Yes, Sun Palace Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Sun Palace Hotel?
The staff speaks multiple languages, including English, German, Russian, Polish, and Greek.
Are there any historical sites close to Sun Palace Hotel?
Many travelers enjoy visiting Filerimos Monastery (4.8 miles) and Agios Georgios Chostos (4.8 miles).
Does Sun Palace Hotel have any great views?
Yes, guests often enjoy the mountain view available here.