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Asterion Hotel Suites and Spa

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Asterion Hotel Suites and Spa
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283 Reviews from our TripAdvisor Community

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Showing 130: English reviews
Sydney, Australia
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

We left after one night (we were booked for 3). the whole experience was terrible, from the reception to the standard of room.....We were unable to sleep due to lumpy pillows and dust in the room. I became ill there and was sick for weeks afterwards. It is more like a 3-star motel. And if priced accordingly may have been... More 

Helpful?
Thank M6791JXsue
Thurles, Ireland
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago via mobile

I've just returned from a week in this hotel and am feeling so refreshed and relaxed . Everything was way above our expectations. All our requests were met. The staff were so attentive and helpful . From Sofia on reception to the restaurant manager and the wonderful lady who looked after our bedroom we couldn't have asked for more attentive,... More 

Helpful?
Thank Aine U
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 24, 2016 via mobile

Myself and my partner have just come home from a week in this hotel and after reading all the negative reviews here we where worried to say the least,, but when we got there and throughout our stay we found it very hard to find fault, for everyone saying its not a 5 star,, ok you're right its not a... More 

Helpful?
1 Thank Francis A
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed October 16, 2016

We stayed here for our honeymoon in July. This is a lovely hotel, it feels well spaced out and not too large or crowded, and is very clean and modern. I highly recommend the suites situated slightly away from the main building - we had a suite with our own private rooftop pool, which was such a treat! These balconies... More 

Helpful?
1 Thank Mira B
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 16, 2016

I have never left a hotel review for anywhere I have stayed before, but felt I had to with Asterion. My wife and I came here as part of our honeymoon in September. We booked an executive rooftop suite with a private pool and views of the ocean. Upon arriving we instead were given a junior suite on the ground... More 

Helpful?
2 Thank AlexW2017
Barcelona, Venezuela
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 13, 2016

We stayed at Asterion at the beginnings of October.First of all i would like to say a big thank you to the kind staff,especially Arian at the restaurant, Faye at the spa and Galina at the reception.The hotel is very nice and well maintained just one step from the clear ocean.Nasty coctails at the bar and a quiet environment.I suggest... More 

Helpful?
1 Thank gizelle133
Harrogate, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 10, 2016 via mobile

I GIVE CREDIT WHERE CREDIT IS DUE BUT THIS IS A VERY HONEST REVIEW! This hotel is just NOT 5* and my husband and I had a very disappointing holiday that we thought would be luxurious (because we usually stay cheap!) The room was okay. Literally all I can say about that. Beds were firm, pillows were ok. It's was... More 

Helpful?
Thank Stephanie R
Weston super Mare, United Kingdom
1 review
Reviewed October 9, 2016

As previously described in many entries this is definitely not a 5 Star hotel. The rooms are tired and there is a lack of general service. For 5 star accommodation you would expect something to keep you in the hotel in the evening but sadly this is lacking. The reception staff are very poor and I include the manager in... More 

Helpful?
Thank duncankim2016
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 9, 2016

first of all we read the reviews and they were right. This is not a 5 Star Hotel, but this is not the main problem. The Hotel is really far away from any restaurant. The next village is not Platanias as advertised but Maleme. There is not much to do nearby. The personal at the reception is not friendly and... More 

Helpful?
Thank Ale I
Barcelona
Level Contributor
4 reviews
3 hotel reviews
Reviewed October 1, 2016

hotel absolutely not a 5 star!!!the bathroom is old and not fashion design!through the window with a grid at nigth fly mosguitos,but if we start use conditioner -it is very noisy and we can,t sleep!the food not tasty and very poor variety!on the beach umbrellas and sun beds are very old!staff on the reception was not friendly,only russian women Galina... More 

Helpful?
Thank lidia t
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Beach (8)
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Deluxe Double Room with Sea View (24)
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Family Suite Two Bedrooms with Sea View (25)
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Junior Suite with Sea View (25)
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Panorama Blue Executive Suite with Private Pool (36)
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Superior Room with Open Air Jacuzzi (24)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Asterion Luxury Beach Hotel & Suites is a five-star Hotel, in perfect harmony with the Cretan environment, located directly on the beach front, offers in total 67 luxury rooms. ... more   less 

Additional Information about Asterion Hotel Suites and Spa

Address: Old National Road Kissamou, Platanias, Crete 730 14, Greece
Location: Greece > Crete > Chania Prefecture > Platanias
Price Range: $76 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Asterion Hotel Suites and Spa 5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Asterion Hotel Platanias
Asterion Hotel Suites And Spa Platanias, Crete - Chania
Hotel Style:
#6 Spa Hotel in Platanias
#9 Luxury Hotel in Platanias
#19 On the Beach Hotel in Platanias
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Questions & Answers

Here's what travelers have asked, with answers from Asterion Hotel Suites and Spa staff and other travelers.
6 questions
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Questions? Get answers from Asterion Hotel Suites and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Book a suite with private pool”
 of 5 bubbles 445mirab, Oct 16, 2016 | Read review
“the suites with pool on the roof absolutely”
 of 5 bubbles gizelle133, Oct 13, 2016 | Read review
“It is not worth it to buy a room with sea view because you can barely see it.”
 of 5 bubbles baltazarferreira, Aug 31, 2016 | Read review
“The lovely hotel design offers variety of rooms, even with en-suite pools, rooftop terraces etc., that probably all the rooms are lovely.”
 of 5 bubbles Adriatic-eyes, Aug 3, 2016 | Read review
“Suites 405 or 406 are quiet but also further away from the seaview”
  • Sunrise seen from room 406 - Blue Executive Suite
 of 5 bubbles Jesper_K, Jul 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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