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Asterion Hotel Suites and Spa

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Asterion Hotel Suites and Spa
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239 Reviews from our TripAdvisor Community

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Showing 110: English reviews
Bodmin, United Kingdom
1 review
2 of 5 stars Reviewed 5 days ago NEW via mobile

Reception staff are lacking in warmth and front of house experience. When I rang one evening for a taxi, the receptionist asked why I couldn't come downstairs to book it myself. Was left waiting on hold for 20 minutes for which she then hung up. I waited around 45 minutes and heard nothing of whether the taxi was booked or... More 

Helpful?
Thank Paaaaam
Leicestershire, United Kingdom
Level Contributor
6 reviews
3 of 5 stars Reviewed 5 days ago NEW

This hotel sign has 'Luxury' in the title, but i saw no signs of this. Whilst the public areas and pools are good, the rooms are tired. Buffet breakfast was acceptable apart from one very smelly waiter. Other staff very attentive. A La Carte restaurant supplies fresh cooked food at reasonable price. Receptionists were in the range of grumpy to... More 

Helpful?
Thank Dave G
1 of 5 stars Reviewed 1 week ago

We didn't receive the room we ordered, but much smaller ones with no air-conditions!! The girls in the reception and the manager kept lying to us. the facilities in the hotel are poor, small pool, no coffee is allowed in the rooms, anything costs extra money - don't come to that hotel even free!! the only good thing is a... More 

Helpful?
Thank ofirvar
Rungsted, Denmark
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I made sure to write the Hotel an email before going, to make sure we got a nice balcony. Already paid extra for sea view. Didn't get a reply back. Upon check-in we got a room with absolutely NO View with a cave like “balcony” with a view of a wall and rooftop (room 201) and the AC outlets! I... More 

Helpful?
1 Thank sille1902
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Thanks to manager of hotel to make our staying in Asterion unforgettable! Food was delicious. Friendly staff and lovely apartments. Amazing view from our balcony. Very peaceful and relaxing place with great spa and pool.

Helpful?
Thank Annija K
AsterionH, Διευθυντής at Asterion Hotel Suites and Spa, responded to this review

Dear Guest, my name is Aris Vlachantonis, I am the Manager of Asterion Hotel. Thank you for taking the time to write this wonderful feedback on Tripadvisor, from which we are very happy to read that you enjoyed your stay at the hotel and especially mention the food quality and the friendliness of the staff. It is our greatest satisfaction... More 

Bristol, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at The Asterion from late July to early August 2016. The Hotel is in a quiet location about 10 mins walk from bus stops or shops. It backs on very close to a shingle beach which is lovely for walks. The pool and gardens area is excellent, clean and quiet. The main let down with the Hotel are... More 

Helpful?
3 Thank Lene38_12
London, United Kingdom
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Genuinely delighted with this wonderful hotel. From the first lovely welcome to the last goodbye hugs, the staff are one of the best teams I've come across. The elegant, discreet, friendly owners made you feel welcome too. They & Hotel Director, Aris, have a superb team of staff who smilingly work to do their very best in their varied roles.... More 

Helpful?
Thank Adriatic-eyes
AsterionH, Διευθυντής at Asterion Hotel Suites and Spa, responded to this review

Dear Guest, my name is Aris Vlachantonis, I am the Manager of Asterion Hotel. Thank you for taking the time to write this wonderful feedback on Tripadvisor, from which we are very happy to read that you enjoyed your stay at the hotel and especially mention the food quality and the friendliness of the staff. It is our greatest satisfaction... More 

Bodmin, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Arrived to the hotel with a very warm welcome from the manager and receptionists, glass of orange juice etc. The hotel doesn't have the 'wow factor' that you would expect from a 5 star (especially looking at the other five stars that are closer in the town). Got to our room to find a panel missing in the ceiling where... More 

Helpful?
4 Thank Em_Williamss
Copenhagen
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

+ Great hotel - Spacious suites, very clean, the private pool was large, great view from top level (see pic). - On multiple occasions we had to ask for things we normally take for granted: 1) when we arrived we where given another room-type than we had booked (be used they had overbooked it). It wasn't until we spoke to... More 

Helpful?
Thank Jesper_K
Southampton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Our first holiday together and couldn't have wished for a better experience. The first thing that strikes you is the beauty of the complex...stunning! The room was excellent and cleaned daily (air con only works if all doors are shut). The food served at the buffet was a plethora of delicacies to choose from and we loved it all. The... More 

Helpful?
2 Thank k3mp13
Questions? Get answers from hotel staff and past guests. Ask a question

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Room/Suite (33)
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View from Room (8)
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Pool/Beach Area (24)
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TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

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Amenities (23)
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Beach (8)
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Deluxe Double Room with Sea View (24)
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Family Suite Two Bedrooms with Sea View (25)
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Junior Suite with Sea View (25)
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Panorama Blue Executive Suite with Private Pool (36)
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Pool (9)
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Superior Room with Open Air Jacuzzi (24)
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The Hotel (24)

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Asterion Luxury Beach Hotel & Suites is a five-star Hotel, in perfect harmony with the Cretan environment, located directly on the beach front, offers in total 67 luxury rooms. ... more   less 

Additional Information about Asterion Hotel Suites and Spa

Address: Platanias, Crete 73014, Greece
Location: Greece > Crete > Chania Prefecture > Platanias
Price Range: $61 - $444 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Asterion Hotel Suites and Spa 5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Asterion Hotel Platanias
Asterion Hotel Suites And Spa Platanias, Crete - Chania
Hotel Style:
#5 Luxury Hotel in Platanias
#12 On the Beach Hotel in Platanias
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