Otro Lado Lodge and Restaurant
389 reviews
#10 of 29 Hotels in Santa Teresa
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North of Soccer Field Santa Teresa 200 Mt, Santa Teresa Costa Rica
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About
#10 of 29 hotels in Santa Teresa
Location
Cleanliness
Service
Value
Travelers' Choice
Otro Lado Lodge is a small resort just a few steps from one of the most beautiful beaches in Costa Rica. Situated in a quiet tropical garden with a swimming pool, the lodge is comprised of four separate residences, each with two levels and can accommodate four people comfortably. The restaurant is open air concept with complimentary satellite television plus wireless internet.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Pool
Pool / beach towels
Outdoor pool
Restaurant
Non-smoking hotel
Room features
Air conditioning
Private balcony
Refrigerator
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Spanish
Location
Full view
45Car recommended
Grade: 45 out of 100
15Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
Contact
North of Soccer Field Santa Teresa 200 Mt, Santa Teresa Costa Rica
Getting there
Rental CarsSee rental cars from $27/day
389Reviews14Q+A40Room tips
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Otro Lado is the best place to stay in Santa Teresa. This is the second time I have stayed there. Owners Selvaggia and Nico will welcome you with their warm Italian hospitality and make everything easy. Even before I arrived, Selvaggia was extremely helpful in answering questions promptly and planning my activities. She took care of all the details. Once you arrive, you will be delighted with your creatively designed room complete with beautiful wood accents. My room had everything I needed in it – a safe, a shower, and a large comfy bed. The property is beautifully landscaped with tropical plants and flowers, and the architecture is funky and modern. There are also a great little pool to take a dip in and big hammocks to lounge around in. Every morning, you will have a delicious breakfast homemade by Selvaggia. She and Nico speak fluent English with a wonderful Italian accent, so communication is easy. I thoroughly enjoyed my stay there, not just because of the physical accommodations but for the people behind them.…
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Date of stay: December 2020
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With lovely decor, AC in rooms, lovely pool, and great breakfast included, Otro Lado is an oasis from the busy dusty road of beach town Santa Teresa. You can also buy lunch there on weekdays - again delicious! Space for yoga, and for quiet times. Our space was on the second floor, with two bedrooms each with their own bathroom, and a fabulously large and private veranda...and a kitchen. We were 3 retired women, but younger couples and families were also there. it is not large and the calmness and beauty were so welcomed! Thank you.
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Date of stay: March 2020
Rooms
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My boyfriend and I wanted a chill and relaxing experience by the beach when we came to Santa Teresa. Otro Lado was everything we wanted. We arrived after a long drive to a quick check in, quiet and relaxing vibes and a beautiful and clean suite. The pictures don’t do the suite or the inner pool area justice. We loved it. One of the main reasons we went to Santa Teresa was to learn how to surf. Otro Lado set us up with a surf instructor who also works at the hotel, Richard. We met him at the front desk and walked a short distance to the beach with the boards to start the lesson. Richard was amazing and honestly one of our favorite parts of our trip. He’s a great teacher, really encouraging and overall has great vibes. After our first lesson we immediately booked another for the next day, partly because we just wanted to hang out with him more. We got his information for our friends to contact him when they visit Santa Teresa as well. I accidentally forgot my camera charger in the room after checking out, & they contacted me to let me know it had been left behind and left it at the front so that I could come back and pick it up. Usually when I leave something at a hotel I assume it’s lost forever - this nice gesture just shows what a great place Otro Lado is. We highly recommend Otro Lado. We left Santa Teresa to explore more of Costa Rica and have missed it ever since, joking about driving back to stay at Otro Lado a few more nights. We definitely will be back. …
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Date of stay: December 2019Trip type: Traveled as a couple
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I booked a stay 4 months in advance, but 70 days before my reservation, I requested that my booking be cancelled due to circumstances beyond my control. I asked for a refund, and offered to pay a cancellation fee as is the case for most reservations. The owner declined saying that the penalty fee is the full booking amount. I informed his that this is greedy considering my booking was 70 days away, and even airlines allow you to cancel for a penalty. I politely told him I would review his established and thanked him for his time. He responded saying that if I posted a negative review, he would publish our email correspondence. I was shocked at the level of unprofessionalism. The fact that the owner thinks it's suitable to publish email correspondence containing confidential customer information is completely appalling. It makes me wonder how many clients had negative experiences and reached out to the owner for redress but didn't publish a review to let other customers know because of the fear that the owner would publish their personal info on the internet. Pls beware of such management practices at Otro Lado Lodge and spare yourself the frustration by booking better accommodation in the area.…
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Date of stay: September 2019
Value
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Response from hataginger, Direttore generale at Otro Lado Lodge and Restaurant
Responded Sep 10, 2019
Good morning Boma, Thank you for your review. We had been expecting it, following your e-mails. We feel it is quite important to fully explain the matter, so no there are no misunderstandings. As we have already explained to you in our previous e-mails, we offer our guests two options: refundable rooms, which are sold at full price; and non-refundable rooms, which are sold at a discounted, special price. This way our guests can make their choices based on their preferred options and convenience. The refundable cancellation policy applies only to refundable rooms, i.e.: to those rooms booked without a discount. Since you have chosen the non-refundable rate, the refundable policy is not applicable, no matter what time the cancellation occurs. At the time of booking, everyone is given the option to pay less for a non-refundable reservation. A lot of people chose instead to pay the regular price, because they understand their plans may change. That was not the option you chose. You chose the non-refundable option and now, two months after making your reservation, tried to threaten us into giving you a refund you are not entitled to. I would say our perception of greed differs. Regarding your comment about us acting in an unprofessional manner, I am sure you must realize that we never mentioned we would be disclosing any of your personal data. We only said we would use our e-mail exchange to refute your version of the issue. Our many thanks to those who have chosen to read this far. Of course, everyone is free to think and believe what they prefer. ...... Wishing everyone a serene continuation of Life, with the hope that people will learn to respect others, as well as the honest work of others. Because at the end of our days on this Earth, what will remain will be only the Love with which we have lived, and the honesty and purity of the relationships we have been able to cultivate. With kind regards, Otro Lado Management
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We had a wonderfull stay at Otro Lado lodge with the family in one of the lodges. It is a true hide away with a beatifull garden and nice pool, but just seps away from the beach and restaurants. Breakfast is included and was really good!
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Date of stay: August 2019Trip type: Traveled with family
Helpful
PRICE RANGE
$76 - $226 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
otro lado lodge and restaurant hotel santa teresa
LOCATION
Costa RicaProvince of PuntarenasSanta Teresa
NUMBER OF ROOMS
12
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Claim Your Listing Frequently Asked Questions about Otro Lado Lodge and Restaurant
Which popular attractions are close to Otro Lado Lodge and Restaurant?
Nearby attractions include Denga (0.1 miles) and Design By Sig (0.3 miles).
What are some of the property amenities at Otro Lado Lodge and Restaurant?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Otro Lado Lodge and Restaurant?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Otro Lado Lodge and Restaurant?
Yes, free parking is available to guests.
What are some restaurants close to Otro Lado Lodge and Restaurant?
Conveniently located restaurants include Satori Terrace Sushi Bar, Pronto Italian Street Food, and El Facon.
Are there opportunities to exercise at Otro Lado Lodge and Restaurant?
Yes, guests have access to a pool during their stay.
Is Otro Lado Lodge and Restaurant located near the city center?
Yes, it is 0.2 miles away from the center of Santa Teresa.
Which languages are spoken by the staff at Otro Lado Lodge and Restaurant?
The staff speaks multiple languages, including English and Spanish.