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El Mangroove, Autograph Collection

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About

#2 of 3 hotels in Playa Panama
Location
4.5
Cleanliness
4.8
Service
4.6
Value
4.1
Travelers' Choice
GreenLeaders GreenPartner
El Mangroove, Autograph Collection features boutique hospitality at its best. In this beach front hotel in Guanacaste, you will find everything Costa Rica has been missing. A new and fresh hotel concept that is easily accessible, very attainable and naturally irresistible. Laid-back wholesome sexiness, in a service oriented setting, with impeccable amenities, natural furnishings, contemporary design, state of the art technology and upbeat yet chilling ambiances.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Children Activities (Kid / Family Friendly)
Parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Kids club
Airport transportation
Car hire
Conference facilities
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Languages Spoken
Spanish
Hotel links
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1161Reviews97Q+A100Room tips
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Bradd B wrote a review Jan 28
2 contributions
Incredible hotel, amazing staff and hospitality. Beautiful rooms, food and atmosphere. We visited without kids and immediately loved this resort, it's proximity to the airport and all of the reasons to never leave the beautiful grounds.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ReanaT18 wrote a review Aug 2022
7 contributions10 helpful votes
Hotel's Favorite
I was very impressed by my recent stay at El Mangroove in Papagayo. The grounds are beautiful and spacious, with 4 pools and many lounge chairs on two separate sides of the poolside restaurant, and attentive poolside food and beverage service. There were many children during our summer stay, but it felt comfortable for adults traveling without children as well as families. The staff, especially at the valet and pool service, was so warm and helpful, and went above and beyond to make us feel welcome. There is also a beachfront right in front of the hotel with dedicated lounge chairs and a security guard to ensure local peddlers do not disturb the guests too much, though most people were using the area for paddle boarding rather than swimming or laying out. The food at the hotel was generally good, and was priced at typical US metropolitan city prices. We preferred the more casual restaurant, Matisse, over the finer dining restaurant, Makoko. Some of the reviews I read before traveling were critical of certain aspects of the hotel and I encountered no issues during my stay and was surprised by some of the negative reviews I had encountered. I found the property to be amazing value for a true four-star hotel experience - it is not a five star luxury hotel, but it doesn't market itself that way or price itself that way and the service was above and beyond for what it is. No issues with bugs or cleanliness at all. There was some construction in early August 2022 but it was on more far-flung buildings of the Property and did not impact my stay. I believe it is in connection with upgrades being made now that this is a Marriott property so it will be an even more delightful stay once complete. I will recommend the hotel to my friends and family. Can't wait to come back!
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Date of stay: August 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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mrjackdr wrote a review Jan 27
New York5 contributions18 helpful votes
This hotel is one of the cheaper option of the high-end places in Costa Rica and that’s where they get you . You should know they’re not five stars not even four stars. Food has no taste -simply disgusting ,no class . Front desk -rude, attitude unprofessional, and offer no solution to any of the problems. Rooms -we took two rooms, the presidential suite and a normal room -Furniture‘s old, half of the equipment don’t work - you can hear your neighbor at all times no matter what they doing. Zero isolation zero privacy. They separated me from my kids and made me and my wife sleep on two separate beds because they don’t have a king bed, and when I asked to speak to the manager, I was called unprofessional.. Pool- dirty unkempt, always looks deserted with no service. Concierge it’s probably the best thing that happened in this hotel. Malissia was amazing and I’ll give her 10 out of 10. . The bottom line is, don’t waste your money. This property is barely at three stars, and any Holiday Inn is better than them.
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kelly K wrote a review Jan 21
1 contribution
My husband and I had our wedding at El Mangroove in December 2022. We were blown away by the amazing staff at the resort. The rooms were gorgeous (especially in building 3 and 4), our wedding was beautiful, and all of our guests had an amazing time! We were immediately greeted by Adrian and Carlos who are rays of sunshine and go above and beyond to ensure guests are happy. Moises and Maria at the front desk were lovely as well and assisted with anything we needed help with. Poolside and restaurant service by Kenneth and Tannya was superb. They always made sure we had a drink in our hand! Pros to El Mangroove are you are only 20 minutes from the airport, the restaurants are very good, the pools are gorgeous, and you are beachside with access to jet skis, paddle boards, catamarans, etc. Cons to El Mangroove are you are pretty isolated from other activities which is fine if you are looking for a quiet retreat or wedding to sit poolside for the week. The best part of El Mangroove was Adrian. His positive energy is contagious! He would go out of his way to great us and our guests by name. Adrian knew we wanted to see monkeys and even found us by the pool to show us the monkeys at the resort. By the end of our visit he felt like family and made it hard to leave. I have never experienced a staff quite like El Mangroove’s that go out of their way to make sure you are happy and treat you like family. I cannot wait to go back! Pura vida! Kelly & Evan
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Beauty wrote a review Jan 17
5 contributions
This is one of the nicest hotels I have ever had the pleasure to visit. Staff is friendly and accommodating. The facilities are clean and I love the all inclusive option on the bill. The lap pool was a pleasure too!
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Date of stay: January 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Concierge El Mangroove, Other at El Mangroove, Autograph Collection
Responded 1 week ago
Greetings from El Mangroove! It makes us very happy to know that you have lived the El Mangroove experience! our main goal is to make our guests feel at home, from a warm greeting to the gastronomic experiences in our restaurants. Thanks for your comments! If you return to Costa Rica, don't forget to say hello with a Pura Vida!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rica M wrote a review Jan 15
Colorado Springs, Colorado53 contributions21 helpful votes
+1
When we arrive to our hotel, we were welcomed with drinks and a welcoming invitation from reception. We checked in and were provided with all the amenities that were given to myself as a platinum member of Marriott. I had hoped for an upgraded room however, the hotel space was full. We were driven to our room on a golf cart, and show. around our suite once we arrived. They provided a welcome snack with a nice letter and let us explore the rest of the resort on our own. I really liked the half outside half inside type of living situation. So you get a little taste of Costa Rican weather if we wanted it. I think my favorite part about the room was the shower with a window that you could look out to into the garden or your living area. From the photos online, I had only thought there was one pool, looking out to the beach. However, after walking around the resort more, there were three more other pools to be found! I loved that it was a short walk to the beach so you could have both pool and beach water easily. The breakfast buffet was superb. I loved all the options for anyone to have. Definitely would have love to try out the spa and fitness center. However, I was just enjoying all the sun and good weather while we were there. I would definitely stay here again!
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Date of stay: January 2023Trip type: Traveled as a couple
Room Tip: Parking is easy to get in and out of the resort
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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shar24 wrote a review Jan 12
new york19 contributions20 helpful votes
This hotel is beautiful and the staff are all friendly and helpful. The hotel is very quiet and relaxing. If you want bingo and loud music this is not for you. Would recommend for couples and families with older children. The food is excellent. Two individuals who I want to complement are Christian, our waiter in Malu restaurant and Esteban, who ran the coffee tasting and was our waiter in Malaku restaurant. They were so friendly and you can see they love to make guests stay enjoyable. Lastly, my son left his laptop at the pool. We called the front desk and they had it. It was found and returned by the pool staff. This is the kind of people who work there. Just a wonderful, calm and relaxing hotel to enjoy!
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Date of stay: January 2023Trip type: Traveled with family
Room Tip: The hotel is on a bay so no big Ocean waves if that is what you are looking for.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Concierge El Mangroove, Other at El Mangroove, Autograph Collection
Responded 2 weeks ago
We are glad to know that your stay with us was to your liking. We will let Esteban and Christian know your comments. our main goal is to make our guests have a memorable stay. Greetings from El Mangroove, Costa Rica!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alex V wrote a review Jan 3
Toronto, Canada297 contributions129 helpful votes
As part of a 24-person family reunion, we had a great time at El Mangroove. The location was close to Liberia, compact, but had all of the key ingredients. Great pools, comfy chairs, nice beach with great areas to walk to, access to bikes and SUPs and other equipment. Our family arranged for a couple of private dinners in their stunning little Eden of a green space with amazing catered meals. While we found the onsite restaurants didn’t go so well (very slow and wrong orders), we loved the buffet breakfast and enjoyed the drinks and sandwiches during the day on the pool deck. Coco beach and Hermosa beaches are close with great restaurants. Onsite, they had a great steam room, compact but equipped gym, and access to offsite activities as desired. We did a boat ride and snorkeling tour that was a blast. Overall, an amazing time!
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Relax584017 wrote a review Jan 1
4 helpful votes
I’ve been loyal Marriott gust for more than 10 years, I’m Ambassador Elite meaning I’ve stayed over 100 nights over last several years! This is hotel you want to stay away! When I checked in at 1:00 pm my room wasn’t available they took my luggage and I was told that I’ve been upgraded to the best room with view and they will let me know as soon as my room available! At 4:00 when I got beck to reception I found my luggage on the sidewalk with my backpack! And the worse when I got to the room they had was with no hot water and absolutely no view! Would never recommend to stay here!
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Mirna Merlo, Guest Services / Front Office at El Mangroove, Autograph Collection
Responded 1 week ago
Thank you for your honest feedback. Our hotel is connected with the nature, our views are to the mangrove or gardens, and as Ambassador member you had have the priority, we gave you our best view to the mangrove with trees and nature, unfortanetelly we are not a ocean view hotel. We had hot water problems in your room this day and we couldnt fix it on time for you, we aplogize again for this inconvienient, as we did during your stay. We already fix it and monitoring this situation wont happen again. Thank you again for your feedback, we continue working to improve and delivery the best service to our guests, and your experience is a teacheable example for us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tania s wrote a review Dec 2022
2 contributions
Comfortable hotel, incredibly attentive staff, Zen pool, great food, wonderful breakfast buffet, clean rooms. The entire stay for beginning to end was great. Reasonably priced cabanas. We would absolutely return!!! I highly suggest it!
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$381 - $636 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
El Mangroove by Enjoy Hotels
LOCATION
Costa RicaProvince of GuanacasteGulf of PapagayoPlaya Panama
NUMBER OF ROOMS
85
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EL MANGROOVE, AUTOGRAPH COLLECTION - Updated 2023 Prices & Hotel Reviews (Costa Rica/Playa Panama, Guanacaste)

Frequently Asked Questions about El Mangroove, Autograph Collection
Which popular attractions are close to El Mangroove, Autograph Collection?
Nearby attractions include Café Tío Leo (4.5 miles), Playa Hermosa (1.9 miles), and Playas del coco (4.2 miles).
What are some of the property amenities at El Mangroove, Autograph Collection?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at El Mangroove, Autograph Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at El Mangroove, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at El Mangroove, Autograph Collection?
Yes, free parking is available to guests.
What are some restaurants close to El Mangroove, Autograph Collection?
Conveniently located restaurants include Guayoyo Coffee House, Numu Taproom & Bistro By Chef Nicolas Devenelle, and Abbocato.
Are there opportunities to exercise at El Mangroove, Autograph Collection?
Yes, guests have access to a pool and a fitness center during their stay.
Does El Mangroove, Autograph Collection have airport transportation?
Yes, El Mangroove, Autograph Collection offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at El Mangroove, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does El Mangroove, Autograph Collection offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Does El Mangroove, Autograph Collection have any great views?
Yes, guests often enjoy the ocean view available here.