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Occidental Grand Papagayo by Barcelo

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Occidental Grand Papagayo by Barcelo
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2,808 Reviews from our TripAdvisor Community

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Showing 2,364: English reviews
Reviewed 2 days ago NEWvia mobile

Not bad hotel just a few issues. When you check in at 9am and pay for an early check in then listen to the details only to be told after your room won't be ready till 3pm. Why pay extra? Not even an area to change or wash your face. Thought this sucked considering lots of guests leave the hotel...

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1Thank Mike P
San Jose, Costa Rica
Reviewed 2 days ago NEWvia mobile

My boyfriend and I, who are from San José, Costa Rica, decided to go one weekend because we got a pretty good deal. It was all you can eat and drink but since we were only there for two nights we were not allowed to go to any of the restaurants, only the buffet, which was not disclosed to us...

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2Thank mirandaevalyne
New Egypt, New Jersey
Reviewed 5 days ago NEW

My wife and I stayed here for a week in mid November, and overall the experience was great. We were in building 19 and our room had an amazing view of Papagayo bay with stunning sunsets. The room overall was nice, the bed was big and comfortable, there was kind of a funny smell, but it wasn't very noticeable after...

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3Thank 978aks
michigan
Reviewed 1 week ago NEWvia mobile

This is a review in progress which I will update as I go along. I am part of a large group staying here. We started off with the ride from the airport which was fine. All of our luggage was immediately handled. On the bus ride we were given info about the resort from Mario. Information on tours from Owen...

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2Thank Nicole E
Pearland, Texas
Reviewed 1 week ago via mobile

I am very happy to say our weekend get away here was wonderful. Let's get the negatives out first - toilet was broken, ac didn't work and tv remote was unreliable, now positives - all those minor issues were fixed with in an hour, end of issues!! The location is beautiful, grounds well kept and clean, the beach is nice...

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4Thank Scott A
Jean Marie P, Director General at Occidental Grand Papagayo by Barcelo, responded to this review

Dear Scott A; We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental Papagayo hotel with us and Tripadvisor readers. Kind Regards; Jean Marie P General Manager

Reviewed 1 week ago via mobile

We met my husband's brother and sister-in-law over Thanksgiving week. The resort was quiet and the staff superb. Fabio and Alonzo were supremely helpful and attentive. Carolina in activities was great fun to do archery, ping pong, Jenga, etc. with. The beach is great and interesting to walk up and down on low tide to see marine shore life. The...

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3Thank Jenifer J
Jean Marie P, Director General at Occidental Grand Papagayo by Barcelo, responded to this review

Dear Jenifer; Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay with us. Kind Regards Jean Marie P General Manager

Kelowna, Canada
Reviewed 1 week ago

Stayed at this quiet resort Nov 4 to Nov 17, 2016 and had an amazing vacation. Being a smaller resort it was a very relaxing holiday, which was just what we needed. I can not say enough about how well we were treated by all staff. Outstanding !!!! Will definitely go back. Did excursions which were well planned and allowed...

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4Thank 675Lisa
Jean Marie P, Director General at Occidental Grand Papagayo by Barcelo, responded to this review

Dear 675Lisa; Thank you very much for sharing this great review of your recent stay at our Occidental Papagayo. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service...

Las Vegas
Reviewed 2 weeks ago

We stayed at occidental grand puerto Vallarta last year and the service was amazing! They did anything and everything for us, here it was minimal. Almost like we were a burden at times or being a pest with simple requests. Still loved the hotel and all around experience

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3Thank Joshua R W
Jean Marie P, Director General at Occidental Grand Papagayo by Barcelo, responded to this review

Dear Joshua R W; We greatly appreciate the time you spent to review your recent experience in our hotel, at Occidental Papagayo; we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Kind Regards; Mr. Jean Marie P

San Antonio, Texas
Reviewed 2 weeks ago

From the moment we arrived, the staff was awesome.😊 The staff at First Club went above & beyond the call of duty. Kudos to the following staff: Alonso, Mauricio, Alejandro & Fabian. The staff at the other bars & restaurants were great as well. Thanks to the following: Olman, Marlon, Ingrid, Abigail & many others. Thanks for the great service...

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4Thank David G
Jean Marie P, Director General at Occidental Grand Papagayo by Barcelo, responded to this review

Dear David G; Thank you for the great feedback of your recent holiday experience at our Occidental Papagayo; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Kind Regards; Mr. Jean Marie P General Manager

Edmonton, Canada
Reviewed 2 weeks ago via mobile

Just returned from a week at this resort. Was off to a bad start upon arrival into Liberia. We are first club members that were promised (by the resort)a ride from the airport to the resort. Didn't happen.. we sourced our own taxi which was fine. Check in was a little slow... but it's vacation.. If you are not a...

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5Thank Dusty0007
Jean Marie P, Gerente at Occidental Grand Papagayo by Barcelo, responded to this review

Dear Dusty0007 We are sincerely grateful for the time you spent to share your comments on your recent stay in our Occidental Papagayo, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. We are pleased you enjoyed your vacation and that our staff contributes so much to your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Room Service
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Located in Guanacaste on the Pacific coast of Costa Rica,The Adults Only Occidental Grand Papagayo is only at 25 minutes from the Liberia International Airport. This Resort surrounded by nature, boast lush tropical lanscape with scenic views of Bahía Culebra in Papagayo Golf.Ideal for couples, honeymooners and adult guest seeking a relaxing getaway. The Occidental Grand Papagayo offers a highly persolized five star all- inclusive experience delivered by an attentive and dedicated staff. ... more   less 

Additional Information about Occidental Grand Papagayo by Barcelo

Address: Playa Buena, 485000, Costa Rica (Formerly Occidental Grand Papagayo by Barceló)
Location: Costa Rica > Province of Guanacaste > Gulf of Papagayo
Price Range: $215 - $432 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Occidental Grand Papagayo by Barcelo 4*
Number of rooms: 163
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Hotels.com, Booking.com, Barcelo, Priceline, Orbitz and Odigeo so you can book your Occidental Grand Papagayo by Barcelo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Occidental Grand Papagayo Hotel Gulf Of Papagayo
Occidental Grand Papagayo Gulf Of
Occidental Grand Papagayo Costa Rica
Grande Papagayo Costa Rica
Grand Papagayo Liberia
Hotel Style:
#4 Top resorts Hotel in Gulf of Papagayo
#5 Spa Hotel in Gulf of Papagayo
#6 Luxury Hotel in Gulf of Papagayo
#7 On the Beach Hotel in Gulf of Papagayo
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Questions & Answers

Here's what travelers have asked, with answers from Occidental Grand Papagayo by Barcelo staff and other travelers.
283 questions
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Questions? Get answers from Occidental Grand Papagayo by Barcelo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ocean view was amazing in building 19”
 of 5 bubbles 978aks, 5 days ago | Read review
“Ocean view is nice, however a bit far from main lobby. Rides available by calling front desk.”
 of 5 bubbles 675Lisa, 1 week ago | Read review
“Make sure you get a room closest to all of the amenities. There are 100 stairs you have to climb daily”
 of 5 bubbles l0littah, 3 weeks ago | Read review
“The ocean view are better”
 of 5 bubbles HGEB222513, 3 weeks ago | Read review
“Loved Buildings 19 and 21”
 of 5 bubbles eccomi3, 3 weeks ago | Read review
5 of 5
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