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Secrets Papagayo Costa Rica

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936 Reviews from our TripAdvisor Community

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Showing 862: English reviews
Bradenton, Florida
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Beautiful resort with lots of potential. Outstanding restaurants with great variety of food. Staff is well trained and eager to please. Bungalow was roomy but dark. More lighting needed. Grounds and beach area need a lot of work. Transition from Hilton to Secrets will happen if money is put into maintenance and updating.

Review collected in partnership with this hotel

Helpful?
1 Thank Pr0misekeeper
JorgeMonjeSecrets, General Manager at Secrets Papagayo Costa Rica, responded to this review

Dear Promisekeepeer, thanks a lot for your visit and your very good comments and feedback, really appreciated. It has been a pleasure to have you with us, very happy to know you've enjoyed our food and the company and service of our team, they will be very happy to read your comments, on their behalf a big thank you. Have... More 

Eymet, France
Level Contributor
74 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here for one week in September, the resort sits in a stunning area, with the perfect mix of beach and dry forest, the food in every restaurant was wonderful, staff excellent, especially the drivers, who pick you drop you off at your room no matter what time of day or night, with a cheery good morning or good... More 

Helpful?
1 Thank blueskysFrance
JorgeMonjeSecrets, General Manager at Secrets Papagayo Costa Rica, responded to this review

Dear blueskysFrance, warm regards from green and beautiful Costa Rica, we are all very grateful for your visit and for your very kind and valuable feedback. I´ve already shared with our team, on their behalf I would like to thank you and to apologize for all the inconvenience caused. Thanks to your and all our comments guests we continue to... More 

Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Secrets Papagayo must be having growing pains as it is in dire need of employee training and cosmetic and safety repairs. Overall, we were able to relax in spite of the issues we experienced. At check in we were greeted by a nice cold compress and fruit drink. After the desk attendant checked us in, we spoke (I use that... More 

Helpful?
1 Thank Konnie C
JorgeMonjeSecrets, General Manager at Secrets Papagayo Costa Rica, responded to this review

Dear Konnie C, greetings from beautiful Costa Rica and all of us at Secrets Papagayo, it has been a great pleasure to have you with us and I would like to thank you for your visit and on behalf of all our team to apologize for any inconvenience caused. Your feedback is of great help and very much appreciated, I´ve... More 

Poughkeepsie
1 review
4 of 5 stars Reviewed 1 week ago

Very nice place to vacation in Costa Rica. The staff were very friendly especially the barter Jeffery and the entertainment crew who took us to different things to see and do. I had a wonderful experience. the room was nice minis the fact of the A/C leaking water onto the floor.

Review collected in partnership with this hotel

Helpful?
Thank C4033WHmichaelv
JorgeMonjeSecrets, General Manager at Secrets Papagayo Costa Rica, responded to this review

Dear C4033WHmichaelv, greetings from Secrets Papagayo and wild and beautiful Costa Rica, it has been a pleasure to have you with us, thanks a lot for your visit and your kind comments and review. On behalf of Jeffrey, our entertainment team and all of us at Secrets, thanks a lot. Sending our gratitude and friendship. Have a wonderful day, Jorge... More 

Indianapolis, Indiana
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Our vacation was a surprise 50th birthday trip for my husband. He did not know where we were going until we got to our layover in Atlanta. I cannot thank the staff/resort enough for the royal treatment they gave him. We were welcomed by the the fantastic Julio, who was definitely a go to guy the rest of the time... More 

Helpful?
1 Thank MrsR0301
JorgeMonjeSecrets, General Manager at Secrets Papagayo Costa Rica, responded to this review

Dear MrsR0301, warm regards from your home in Costa Rica, we have loved having you with us and I´m sure everyone of the friends you´ve left behind at Secrets Papagayo is missing you and smiling thinking of you. It was a pleasure for all of us and to me personally an honor to meet you and have the chance to... More 

Toledo, Ohio, United States
Level Contributor
11 reviews
4 of 5 stars Reviewed 1 week ago

Myself and 13 other people stayed at the Secrets Papagayo during the last week of August. We were celebrating my brothers 50th birthday. Our stay was amazing!!! We had a blast. Carlos the concierge in the preferred lounge was absolutely wonderful. He went above and beyond several times during the week to make sure all of our wants and needs... More 

Helpful?
Thank Ericka G
JorgeMonjeSecrets, General Manager at Secrets Papagayo Costa Rica, responded to this review

Dear Ercika G, warm regards from Carlos and all your many friends at Secrets Papagayo, we had a blast having you all with us, you were a wonderful group and the team have loved to serve and take care of you, thanks a lot for your visit and your great and valuable feedback. I would like to explain further, that... More 

California
1 review
5 of 5 stars Reviewed 1 week ago

Me and Husband had a blast at Secrets Papagayo for our honeymoon!! we stayed for 1 week our room was a bungalow suite ocean view and the room was very clean. we enjoyed the food at all the dinning restaurants and buffet. A bartender that had the hands down best cocktails was Cesar in the preferred club bar. Thank you... More 

Helpful?
Thank roblesb1086
JorgeMonjeSecrets, General Manager at Secrets Papagayo Costa Rica, responded to this review

Dear roblesb1086, you two are Pura Vida! We are so happy to read that the Pura Vida lifestyle has catch up on you and that you have this beautiful memories of your honeymoon, nothing it's more important for all of us at Secrets Papagayo. On behalf of our whole team, thanks a lot. I will share your compliments with Cesar... More 

Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I want to start this review by saying that Costa Rica is amazingly beautiful and the lucky people who call Costa Rica home are some of the most polite and helpful people I have ever encountered. My wife and I stayed at Secrets Papagayo for 5 night in mid September. We both really enjoyed our time there. The staff are... More 

Helpful?
1 Thank cfjames17
JorgeMonjeSecrets, General Manager at Secrets Papagayo Costa Rica, responded to this review

Dear CFJames17 warm regards from all of us at Secrets Papagayo, it was a real pleasure to have you with us and we are very grateful for your visit and great feedback, really appreciated. Really happy to know you had a great holiday and please accept our sincere apology for all the inconvenience caused, really, really sorry about the stress... More 

long beach, CA
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

This Secrets resort has the same features with NO wristbands, NO reservations for dining (except Teppanaki table). They offer GREAT service and most food was very good. Hamitsu was our least favorite restaurant, although some dishes were good. I suggest that you book a BUNGALOW room rather than the Standard room. The Standard room is in an inconvenient location high... More 

Helpful?
1 Thank allinclusiveexpert
JorgeMonjeSecrets, General Manager at Secrets Papagayo Costa Rica, responded to this review

Dear allinclusiveexpert, greetings from beautiful Costa Rica and all of us at Secrets Papagayo, it has been a pleasure to have you with us, really grateful for your very kind comments and review. Please let us know if we can be of any assistance in the future, we would love to have the chance to welcome you back very soon.... More 

Kenner
1 review
2 of 5 stars Reviewed 1 week ago

If you are going to sell me a upgrade membership and I asked to upgrade my room with my Gold membership you need to give me that upgrade the hotel was half empty the same with the restaurants how are you going to sell me when the front desk does not work with the sells team I am do a... More 

Review collected in partnership with this hotel

Helpful?
Thank stayfit1
JorgeMonjeSecrets, General Manager at Secrets Papagayo Costa Rica, responded to this review

Dear stayfit1, warm regards from all of us at Secrets Papagayo, I´ve shared your comments with our Vacation Club team, on their behalf and on behalf of our whole team please accept our most sincere apology. Thanks a lot for your visit and once again very sorry for any inconvenience caused. Have a great day, Jorge Monje More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Set in the exuberant Arenilla Beach, Secrets Papagayo Costa Rica will offer adults a stunning Unlimited-Luxury(R) getaway in Costa Rica's Gulf of Papagayo. The secure community around Secrets Papagayo provides striking views of native flora and fauna and miles of unspoiled Pacific Coast beach. This all-suite resort boasts 202 spacious suites, each with a private balcony or terrace as well as a superb Unlimited-Luxury(R) experience starting with 24-hour room service, a daily refreshed mini-bar and more. The Preferred Club will provide an enhanced level of luxury with 65 ocean view suites and additional privileges including access to a private lounge, upgraded bath amenities and mini-bar, concierge service, pillow menu and much more. Guests will enjoy limitless gourmet cuisine, without reservations, at four restaurants and one café in addition to five bars that will serve unlimited top-shelf spirits. Days and nights are filled with land, beach and water activities and live entertainment. Two pools and a pristine beach await. Rejuvenation reigns supreme at the Secrets Spa by Pevonia(R), offering massage, body and facial treatments in 13 treatment rooms and a full-service beauty salon. Follow up this rejuvenation at the fully equipped fitness center or by taking part in one of many daily and nighttime activities. Just 20 minutes from the Liberia Airport and a mere 15 minutes from the touristic town of Coco Beach, Secrets Papagayo offers guests a privileged location both within the resort and throughout the area for an ideal Unlimited-Luxury(R) getaway on the Pacific Coast. ... more   less 

Additional Information about Secrets Papagayo Costa Rica

Address: Playa Arenilla, Costa Rica (Formerly Hilton Papagayo Costa Rica Resort & Spa)
Location: Costa Rica > Province of Guanacaste > Gulf of Papagayo
Price Range: $303 - $835 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Papagayo Costa Rica 4.5*
Number of rooms: 202
Reservation Options:
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Also Known As:
Hilton Papagayo Costa Rica Hotel Gulf Of Papagayo
Hilton Papagayo Costa Rica Resort And Spa
Fiesta Premier Costa Rica
Hilton Gulf Of Papagayo
Gulf Of Papagayo Hilton
Fiesta Resort Costa Rica
Fiesta Premier Resort Spa Costa Rica
Hotel Style:
#2 Top resorts Hotel in Gulf of Papagayo
#3 Luxury Hotel in Gulf of Papagayo
#3 Romantic Hotel in Gulf of Papagayo
#3 On the Beach Hotel in Gulf of Papagayo
#3 Spa Hotel in Gulf of Papagayo
#3 Family Hotel in Gulf of Papagayo
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