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Secrets Papagayo Costa Rica

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About

#4 of 14 hotels in Gulf of Papagayo
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Set in the exuberant Arenilla Beach, Secrets Papagayo Costa Rica will offer adults a stunning Unlimited-Luxury(R) getaway in Costa Rica's Gulf of Papagayo. The secure community around Secrets Papagayo provides striking views of native flora and fauna and miles of unspoiled Pacific Coast beach. This all-suite resort boasts 202 spacious suites, each with a private balcony or terrace as well as a superb Unlimited-Luxury(R) experience starting with 24-hour room service, a daily refreshed mini-bar and more. The Preferred Club will provide an enhanced level of luxury with 65 ocean view suites and additional privileges including access to a private lounge, upgraded bath amenities and mini-bar, concierge service, pillow menu and much more. Guests will enjoy limitless gourmet cuisine, without reservations, at four restaurants and one café in addition to five bars that will serve unlimited top-shelf spirits. Days and nights are filled with land, beach and water activities and live entertainment. Two pools and a pristine beach await. Rejuvenation reigns supreme at the Secrets Spa by Pevonia(R), offering massage, body and facial treatments in 13 treatment rooms and a full-service beauty salon. Follow up this rejuvenation at the fully equipped fitness center or by taking part in one of many daily and nighttime activities. Just 20 minutes from the Liberia Airport and a mere 15 minutes from the touristic town of Coco Beach, Secrets Papagayo offers guests a privileged location both within the resort and throughout the area for an ideal Unlimited-Luxury(R) getaway on the Pacific Coast.
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Property amenities
Parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Airport transportation
Internet
Hot tub
Sauna
Adult pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Tennis court
Fishing
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Adults only
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Ocean view
Non-smoking rooms
Suites
Air conditioning
Housekeeping
Private balcony
Minibar
Flatscreen TV
Room service
Safe
Refrigerator
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3,210Reviews
1,036Q+A
100Room tips
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Popular mentions
We just returned from 4 nights at Secrets for our 15 year anniversary. We loved the resort and would stay here again. What makes this resort extra special and sets it apart is the service provided by the staff. Everyone goes so far and above in kindness, friendliness, and hospitality. A few that stood out... JJ, Julio, Ligia, Franci. The staff just works so hard to ensure you have a great stay. We had a room in the 400s, which has amazing views. Yes, you do have the option to ride the shuttle around the property, but it is not a big deal at all and I would say do not let it dissuade you from coming here! In fact, think of it as a time to chat with other guests, enjoy some AC and ask your driver a question or two. The beach is mostly a black sand beach and very pretty. It's not the powder bright white sand but that didn't bug us at all - since we were expecting it and not planning to spend all of our time there. We would rather be active doing things than lying around. We tried all of the restaurants and most were very good. The only ones we didn't care for were Portofino (pants required for men, fyi!) and the Market Cafe (buffet). Those two weren't impressive, but since there were about 4 other places to eat, that was no problem at all. The drinks do seem watered down... even the wine, although I'm not sure how that is possible?! For white, they only have Savignon Blanc and Chardonnay to choose from, unless you want to pay out of pocket (not part of the all inclusive). Not a huge deal. We did not book anything thru the hotel... but that's b/c I mainly booked everything online before our trip. We did the catamaran snorkel cruise (highly recommend), an all day trip to Arenal for the rainforest, hanging bridges and La Fortuna waterfall, and surfing lessons in Tamarindo. I set up airport transfers through Costa Rica Best Trips (safe, on time, professional), and our volcano day thru Gerson at Outdoor Adventures CR. Highly recommend both of those!
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- The hotel is a villa-style setup, with all the rooms scattered over the huge gated half-kilometer hotel grounds. A small fleet of vans (9-seater Toyota Hi-Aces) that circulates regularly gets you around quickly and easily - Beautiful beach front, sand seems to have come from volcanic material and is a super fine black powder. The resort sits inside Culebra Bay, which means the shore doesn't get open water currents and waves and are instead met by gentle waters.The two main areas were accessible through the beach during low-tide - Every single staff was friendly and incredibly helpful, all spoke English fluently and were teaching us a bit of Spanish whenever we asked! Preferred check-in made the process extra-VIP - The food was delicious - all the restaurants and bars served a great range of cuisines. Drinks were also spot-on, I recommend the Guaro Sour, which is made with sugar-cane alcohol! - The rooms themselves were spotless and very well-designed. Absolutely romantic ocean-facing views made us honeymooners very happy - The spa was pretty awesome, the team knew their anatomy and the setup really pampers guests Would highly recommend to any couples looking for a getaway in the middle of paradise!
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Response from Marcela Z, Gerente at Secrets Papagayo Costa Rica
Responded yesterday
Dear miguelreyes91, Greetings from your colorful home in Costa Rica. We wanted to thank you for the time you took to post your wonderful review, we are very happy you had such a great time, it is very important for us to succeed in providing a unique and outstanding experience. Also, thank you for choosing us as the perfect place for expending your Honeymoon days, it was a truly pleasure for us to have you here. We look forward to welcoming you back on your next visit to Costa Rica! All the best, Marcela Zúñiga A. Quality and Social Media Manager
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+1
Room : awesome Food: good Gym: not memorable Beach: Rain, rain, rain, rain, rain,rain(time of the year) Very hilly but they have shuttles. There was construction going on at the time. Hope that helps 💃🏽🕺🏿
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Response from Marcela Z, Gerente at Secrets Papagayo Costa Rica
Responded yesterday
Dear alvinandolivia, Greetings from the paradise! We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We hope, even being such a frequent traveler, that we will have the opportunity to welcome you again. Pura Vida, Marcela Zúñiga A. Quality and Social Media Manager
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We're just enjoying our last evening here. The hotel grounds are lovely. The food has been top class. Housekeeping in the room has been hit and miss with us having to frequently request shower gel and towels as these hadn't been replaced. We also asked to move from a room in a very noisy location after the first night which the staff promptly arranged with no fuss at all. We chose the quiet pool location of Aqua for our days. The staff were fabulous with a very special mention for Luis and Victor behind the bar, and to the gorgeous Hannia in the restaurant. Hannia arranged a truly beautiful, special, romantic lunch for us today as we had come to Costa Rica to celebrate our 25th wedding anniversary. It was so special so a huge thank you to her and the staff, and for looking after us so well every single day. We will miss you! A big-up too to JJ on the shuttle bus for his fun personality and for understanding our 'Spanglish '😄. Highly recommend this hotel. Finally, a huge thank you to the lovely Tania, our TUI rep who was wonderful, and went above and beyond for us.
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Response from Marcela Z, Gerente at Secrets Papagayo Costa Rica
Responded 2 days ago
Dear John L, Greetings from sunny Costa Rica!. We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Secrets Papagayo, Costa Rica. We are overjoyed to read that you’ve enjoyed your stay, specially our grounds, food and the staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences in our guests. We thank you on behalf of our team and Management. We sincerely hope we can have the honor of being your hosts in not too distant future. Pura Vida, Marcela Zúñiga A. Quality and Social Media Manager
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Excellent Service, my room was awesome. Only complaint, I'm thinking the grounds, walk ways and decks should of been blown off daily. So messy we couldnt use deck, Lots of debrie walking up stairs. The staff was awesome.
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Review collected in partnership with this hotel
Response from Marcela Z, Gerente at Secrets Papagayo Costa Rica
Responded 2 days ago
Dear kinseldonna, Greetings from sunny Costa Rica! It is a pleasure to read through such a detailed overview of your visit to Secrets Papagayo . We sincerely appreciate the time invested on writing this review. Your comments will serve as an inspiration to our team to continue working with passion, ensuring our valued guests have an enjoyable and memorable experience with us. We truly hope you can give us the opportunity to host you again in the future so we can offer you the truly remarkable experience that you deserve. Please do not hesitate to contact us personally prior your arrival, we will be happy to assist you. Sincerely, Marcela Zúñiga A. Quality and Social Media Manager
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PRICE RANGE
$286 - $738 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton papagayo costa rica hotel gulf of papagayo, hilton papagayo costa rica resort and spa, fiesta premier costa rica, hilton gulf of papagayo, gulf of papagayo hilton, fiesta resort costa rica, fiesta premier resort spa costa rica
FORMERLY KNOWN AS
Hilton Papagayo Costa Rica Resort & Spa
LOCATION
Costa RicaProvince of GuanacasteGulf of Papagayo
NUMBER OF ROOMS
202
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