Secrets Papagayo Costa Rica
3 Km North West from Panama Beach Main Entrance Playa Arenilla Provincia de, 50503 Costa Rica
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About
#3 of 15 hotels in Gulf of Papagayo
Location
4.6
Cleanliness
4.7
Service
4.7
Value
4.4
2023 Travelers' Choice Best of the Best
Set in the exuberant Arenilla Beach, Secrets Papagayo Costa Rica will offer adults a stunning Unlimited-Luxury(R) getaway in Costa Rica's Gulf of Papagayo. The secure community around Secrets Papagayo provides striking views of native flora and fauna and miles of unspoiled Pacific Coast beach. This all-suite resort boasts 202 spacious suites, each with a private balcony or terrace as well as a superb Unlimited-Luxury(R) experience starting with 24-hour room service, a daily refreshed mini-bar and more. The Preferred Club will provide an enhanced level of luxury with 65 ocean view suites and additional privileges including access to a private lounge, upgraded bath amenities and mini-bar, concierge service, pillow menu and much more. Guests will enjoy limitless gourmet cuisine, without reservations, at four restaurants and one café in addition to five bars that will serve unlimited top-shelf spirits. Days and nights are filled with land, beach and water activities and live entertainment. Two pools and a pristine beach await. Rejuvenation reigns supreme at the Secrets Spa by Pevonia(R), offering massage, body and facial treatments in 13 treatment rooms and a full-service beauty salon. Follow up this rejuvenation at the fully equipped fitness center or by taking part in one of many daily and nighttime activities. Just 20 minutes from the Liberia Airport and a mere 15 minutes from the touristic town of Coco Beach, Secrets Papagayo offers guests a privileged location both within the resort and throughout the area for an ideal Unlimited-Luxury(R) getaway on the Pacific Coast. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Property amenities
Parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Airport transportation
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Karaoke
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Ocean View
Languages Spoken
Spanish
Location
44Car recommended
Grade: 44 out of 100
127Restaurantswithin 5 miles
21Attractionswithin 5 miles
3 Km North West from Panama Beach Main Entrance Playa Arenilla Provincia de, 50503 Costa Rica
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+1
We had a wonderful week at Secrets Papagayo. The food was really good, the rooms were clean and comfortable, the activities were great. We had an amazing couples massage, as well as a romantic dinner on the beach. The evening entertainment was outstanding from a fire show to Latin dancers. One staff member stands out to us for going above and beyond to make our stay top-notch. Kevin Stewart took us on a hike. We heard howler monkeys while hiking and our guide communicated with them. Most amazing thing ever. From hiking to playing bingo, to aqua stretching to making bracelets, he was amazing adding fun to our time here. Many other staff were great, but he was the most personable and attentive to all guests.
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Lots of activities available to enjoy. Hiking, kayaking, cooking, music and so much more to get...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The staff are exceptional and attentive. Just a few to mention, Marco, our driver went above and beyond delivering us our room and also helping us move to another room on check in. Henry at reception very welcoming and polite. Johnny at the pool bar and restaurants was extremely polite and always made us feel very well taken care of and Ricardo at Himitsu was the bomb of a waiter!
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Review collected in partnership with RCI
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Erick was the best server I've ever had staying at a resort. He went above and beyond to make sure me and my wife had the best experience while staying here. We had shared great conversations and many laughs along the way!
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Service was exceptional beyond the bartenders, poolside servers, and waiters/waitresses
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Shirley Esquivel, Atención al huésped/Recepción at Secrets Papagayo Costa Rica
Responded 3 days ago
Dear E4422EWtylers Greetings from Secrets Papagayo! Thank you for taking the time to share your wonderful experience with us. We greatly appreciate your kind words about Erick's outstanding service. It is evident that his dedication and attentiveness left a positive impression on you both. We are delighted to hear that you had the opportunity to engage in great conversations together. We believe that genuine connections and memorable experiences are what truly make a stay extraordinary. We will commend Erick for his exceptional efforts to make your stay memorable. Thank you again for choosing our resort, and we hope to welcome you back for another outstanding experience in the future. Pura Vida!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
My significant other and I came to the resort to celebrate our friend’s wedding. There was a large group of us and we all had an absolutely amazing time. The staff was friendly, always greeted us with a smile, polite and the service was phenomenal. We hope to be back soon! Shout out to the activity team members Merari and Stewart. They gave us an experience we will never forget and created a fun environment throughout our stay. Also, the transportation crew, especially Nelson, were accommodating at all times and provided us a cool ride to and from our room. The entire staff was truly amazing, this trip would not have been as successful as it was without them. PURA VIDA!!
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Take advantage of the amenities, US dollars is widely accepted, tip the staff as they do...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Shirley Esquivel, Atención al huésped/Recepción at Secrets Papagayo Costa Rica
Responded 4 days ago
Dear Trail57241278154 Greetings from Secrets Papagayo! Thank you so much for sharing your wonderful experience with us! We are thrilled to hear you had a fantastic time during your stay. It's heartwarming to know that Nelson, Merari, Stewart, and all our staff were friendly, always wore smiles, and provided phenomenal service. We strive to create a warm and welcoming atmosphere for our guests, and it's delightful to hear that we succeeded in making your stay enjoyable. We can't wait to welcome you back to our resort in the near future for another memorable experience. Pura Vida!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a great time. Food was excellent. Activities were fun. Housekeeping was great. There were a few times in the evenings around dinner where you did have to wait a bit longer for the shuttle but Marcos and the rest of the staff were amazing! Highly suggest the rum tasting!
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Shirley Esquivel, Atención al huésped/Recepción at Secrets Papagayo Costa Rica
Responded 4 days ago
Dear B144BG Greetings from Secrets Papagayo! Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great time during your stay at our resort. We appreciate your kind words about our dedicated housekeeping team. They work hard to ensure that our guests have a comfortable and clean environment throughout their stay. We will definitely pass along your compliments to them. Regarding the wait times for the shuttle during the evenings around dinner, we apologize for any inconvenience caused. We understand that prompt transportation is essential, and we will take your feedback into consideration as we work on improving our services. We look forward to welcoming you back in the future for another memorable stay. Pura Vida!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Secrets Papagayo definitely is showing its age. We had ants in our shower, service was slow and the overall appearance of the resort looked worn. Food was pretty mediocre and drinks were full of sugar. We would not recommend traveling to this resort, but would recommend Costa Rica, particularly the Arenal Volcano area to others.
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Shirley Esquivel, Atención al huésped/Recepción at Secrets Papagayo Costa Rica
Responded 4 days ago
Dear AmandaOwenby12 Greetings from Secrets Papagayo! Thank you for taking the time to provide us with your feedback regarding your recent stay at Secrets Papagayo. We deeply apologize for any inconvenience or disappointment you experienced during your visit. We are genuinely sorry to hear about the issues you encountered. Please know that this is not indicative of the standards we strive to maintain, and we take your comments seriously. Please if you have any additional comments contact me directly at a_gerencia.sepcr@secretsresorts.com Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back in the future, should you reconsider. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This resort is wonderful laid back and relaxing! Employees are great. Food was delicious, we were her celebrating My husbands 60th birthday and they made it memorable. We took a fishing and waterfall excursion thru Matt’s Fishing Guide both were wonderful fishing my husband caught 3 large Rooster Fish! La Leona water Falls was absolutely beautiful!
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Date of stay: May 2023Trip type: Traveled as a couple
Room Tip: Hilly resorts but have shuttle service if you don’t want to walk.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Shirley Esquivel, Atención al huésped/Recepción at Secrets Papagayo Costa Rica
Responded 6 days ago
Dear Irenedancer Greetings from Secrets Papagayo! We're delighted that you found the food delicious and that we could make your husband's 60th birthday celebration memorable. Birthdays are special occasions, and we always strive to create lasting memories for our guests during their stay with us. We appreciate your kind words and are grateful that you chose our resort to celebrate this special day. It was our pleasure to be a part of your husband's birthday celebration, and we hope to have the opportunity to welcome you back in the future. Pura Vida!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mauricio was an absolute delight . Amazing person and waiter . He made sure we always had an incredible experience , he would always go above and beyond ❤️ we will definitely be back and hoping to see his smiling face again !
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Date of stay: May 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Shirley Esquivel, Atención al huésped/Recepción at Secrets Papagayo Costa Rica
Responded 6 days ago
Dear chrisrJ14TE Greetings from Secrets Papagayo! Thank you so much for your kind words and positive feedback about Mauricio! We're thrilled to hear that he provided you with exceptional service and made your experience truly enjoyable. Mauricio takes great in going above and beyond to ensure that every guest has a wonderful time. We will make sure to pass along your compliments to him. Thank you for visiting us, and we look forward to serving you again soon! Pura Vida!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Great resort. Close to Liberia airport. We arrived early for one night and Joann helped us check in. She was the absolute best to accomodate us to find us the best room for our 10yr anniversary! The rooms are amazing. Great design and luxury. It has everything you can think of. Yalmar really gave me alot of knowledge of costa rica since i was looking to surf. He is a great friend! The pool party is fun. Alot of pool games and music! The bartenders are extremely smart remembering your drinks and delivering them faster then you drink them!
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Shirley Esquivel, Atención al huésped/Recepción at Secrets Papagayo Costa Rica
Responded 1 week ago
Dear F2844THmarka Greetings from all of us at Secrets Papagayo! Really happy to read you are back home with very nice memories of this trip and you enjoyed a wonderful holiday. On behalf of Joann, Yalmar, and our whole team, thank you very much! We have loved having you with us and are looking forward to welcoming you back soon, please let me know if we can assist. Pura Vida!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The best thing about this resort is the people who work here. Shout outs to Stewart for bracelet making and kayaking!! Yasniri for dance lessons, Jose and Donald for the great drinks, Erick, Nelly, Eduardo and Fabrizio and all the wonderful servers and hosts in the restaurants. Thank you for your kindness and friendliness. The resort is pretty, but could use some updating. Outdoor furniture could use new paint or replacement. Some of the small tables by the pool are covered with dried food. Also, they need more lounge chairs and umbrellas around the main pools. If you like to sleep in, chances are you will have a hard time finding a shady spot. The sun is quite hot here. The resort is advertised as all-inclusive, with gratuities included. However, we observed quite a bit of tipping by other guests which was awkward for us. I think the resort should reconsider its policy of allowing staff to accept tips. It creates a sense of those who tip getting better service. A better system might be to provide guests with envelopes at the end of their stays to acknowledge exceptional service by staff members. The food is mostly good; we ate most of our meals at the seaside grill, aqua, and Portofino. We found our meals there to be the best tasting. The market cafe had a nice salad and fruit bar, but we found the other offerings there to be pretty tasteless. All in all we had a lovely relaxing stay. Again, thank you to all and especially Stewart and Yasniri. …
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Shirley Esquivel, Atención al huésped/Recepción at Secrets Papagayo Costa Rica
Responded 1 week ago
Dear esherry6 Greetings from Secrets Papagayo! Very happy that you seem to have had a wonderful holiday and enjoyed our friendly and caring team, on behalf of Jose, Erick, Nelly, Eduardo, Fabrizio, and all our staff a big thank you, very grateful for your visit, and really appreciate your valuable feedback, hopefully, we can all continue to learn and improve from it. Looking forward to welcoming you back very soon. Pura Vida!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$354 - $1,075 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton papagayo costa rica hotel gulf of papagayo, hilton papagayo costa rica resort and spa, fiesta premier costa rica, hilton gulf of papagayo, gulf of papagayo hilton, fiesta resort costa rica, fiesta premier resort spa costa rica
FORMERLY KNOWN AS
Hilton Papagayo Costa Rica Resort & Spa
LOCATION
Costa RicaProvince of GuanacasteGulf of Papagayo
NUMBER OF ROOMS
202
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Claim Your ListingSECRETS PAPAGAYO COSTA RICA - Updated 2023 Prices & Resort (All-Inclusive) Reviews (Gulf of Papagayo)
Frequently Asked Questions about Secrets Papagayo Costa Rica
Which popular attractions are close to Secrets Papagayo Costa Rica?
Nearby attractions include Café Tío Leo (4.7 miles), Playa Hermosa (2.5 miles), and Playas del coco (4.8 miles).
What are some of the property amenities at Secrets Papagayo Costa Rica?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Secrets Papagayo Costa Rica?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Secrets Papagayo Costa Rica?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Secrets Papagayo Costa Rica?
Yes, parking is available to guests.
What are some restaurants close to Secrets Papagayo Costa Rica?
Conveniently located restaurants include Guayoyo Coffee House, Numu Taproom & Bistro By Chef Nicolas Devenelle, and Johann Bistro.
Are there opportunities to exercise at Secrets Papagayo Costa Rica?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Secrets Papagayo Costa Rica have airport transportation?
Yes, Secrets Papagayo Costa Rica offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Secrets Papagayo Costa Rica?
Yes, dry cleaning and laundry service are offered to guests.
Does Secrets Papagayo Costa Rica offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Secrets Papagayo Costa Rica have any great views?
Yes, guests often enjoy the harbor view available here.