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Lone Pine Hotel

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1,363 Reviews from our TripAdvisor Community

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Showing 1,236: English reviews
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Cumbrian
Reviewed yesterday NEW

well this is quite difficult to review the lone pine after we have just reviewed the E&O in Georgetown. Firstly let me say that the people at this hotel are excellent, very attentive and always with a smile . We arrived here after looking at trip advisor and other sites , the lone pine seems to offer itself as a...

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Helpful?
Thank robertsontw
George Town, Malaysia
Reviewed 6 days ago NEW

Love the hotel ambiance, simple and great interior its me feel so relax to stay here, love to spend my time here. Good breakfast serve here, its worth to visit and i will definitely come back here for staycation.

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Helpful?
Thank jennyteo
Reviewed 6 days ago NEWvia mobile

Have just returned from the lone pine after spending a week there. We had a sea facing room on the second floor with a large balcony and great day bed which was really relaxing in the evening to sit and chill out before eating out. The room itself was bright and airy and toiletries were replaced ever day and were...

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Helpful?
Thank Ian H
peterborough
Reviewed 1 week ago via mobile

Having stayed in KL at the Majestic it was a disappointment to arrive at a somewhat scruffy reception at the Lone Pine even more disappointing washroom 100 dark outlook and in need of talc, however the management moved both our selves and friends to rooms which had been restored and things improved immensely, the staff were superb , breakfast had...

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Helpful?
Thank dukethedog2
Sakura, Japan
Reviewed 1 week ago via mobile

もてなしの精神のないホテルだと思いました。 特にレセプションのマナーが悪く、サービス精神はありませんでした。 彼らの多くは挨拶もせず、ほとんど同僚達とお喋りに夢中か、うつむいてスマートフォンをしていました。 夫が発熱したので、私が何か冷やす物が欲しいと言うと、彼らはだらしなく座ったまま「セブンイレブン」と一言だけ言いました。 では、氷はありますか?と尋ねると、部屋に届ける。と言ったきり、氷が届けられる事はありませんでした。 チェックアウトの際もありがとうの言葉はなく、代わりにOK と言われました。 レストランのスタッフにも笑顔がなく、朝食時には挨拶もなく部屋の番号を聞かれました。 しかし、ハウスキーピングは親切でいつも笑顔でした まだ誰もいない早朝に行ったのにも関わらず、プールサイドの椅子は希望の場所を使えませんでした。 スタッフからは、他の客がずっと予約している言われました。 ホテルは道路とビーチの間にあるので、一日中騒がしいです。真夜中に花火と爆竹で起こされ、眠れない日が何度もありました。 その上、窓の一部はブラインドのみでガラスが無いため、騒音を防ぐ事は出来ませんでした。 静かに過ごすには不向きなホテルです。 This hotel doesn't have hospitality. Especially the reception manners are very bad and there is no sevice spirit. Many of them did not say greeting ,they are almost keen on chatting with their colleagues or they are doing them smartphone while looking down. As my husband...

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3Thank junjunmama
Skipton, United Kingdom
Reviewed 1 week ago

I shared a garden room with a friend. We had personal, exceptional service from the management. Our room was excellent. Spacious, extremely well planned, clean and with our own private 'garden'. The beach was a few metres away, the swimming pool, sunbeds, bar and restaurant on our doorstep. The food was good, service excellent, staff friendly and helpful. There is...

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Helpful?
Thank Nichol28
Aberdeen, United Kingdom
Reviewed 1 week ago

This was our 3rd time here in the last 4 years,and was really looking forward to it.firstly when we arrived in our room it hadn't been cleaned hair on bathroom floor,ants all over the sink. phoned reception who sent over people to sort of clean it. shower unit had not been washed properly for months, grime engraved on glass.We spoke...

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1Thank GEORGE1953
The Hague, The Netherlands
Reviewed 1 week ago

Stayed 7 nights at the Lone Pine hotel in a deluxe room. The hotel is amazing, perfect pool and kids pool. The room has a plunge bath on the balcony. Room was clean and mini bar was stocked daily (free drinks as pepsi, 7-up, tonic etc). Staff was friendly and always greeting/smiling when passing by. Breakfast was good, wide variety...

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Thank Roshan87
Kuala Lumpur, Malaysia
Reviewed 1 week ago

Stayed here for 3days and it was relaxing. Lots of green which is very calming.Even though it is a 4* hotel but the rooms are better than 5*. The services rendered by the staff was fantastic: 1) The reception is very informal which is very suitable for holidaymakers 2) Room is spacious accommodating so even if you decide to stay...

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Helpful?
Thank Yusmah Y
new york
Reviewed 1 week ago

This is a nice small-ish hotel on the coast about 40 minutes outside of Georgetown, the city nearby with the UNESCO historic area. On the plus side, our room was spacious and had a comfortable bed and a terrace. There is a lovely pool area beside the beach. There is a big breakfast buffet included. There are a couple of...

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Helpful?
Thank ebomze
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Food & drink at the hotel
Matsu at Lone Pine Hotel
Matsu at Lone Pine Hotel
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Tucked away in an idyllic spot along Penang's coastline, Lone Pine is Batu Ferringhi's only luxury boutique hotel. Renewed and rejuvenated after a lovingly undertaken restoration, Penang's favourite beachside boutique resort reopened its doors refreshed in design and facilities, but still infused with the same colonial spirit and idyllic charm that has made it one of Penang's legendary hotels. ... more   less 

Additional Information about Lone Pine Hotel

Address: Lone Pine Hotel 97 Jalan Batu Ferringhi, Batu Ferringhi, Penang Island 11100, Malaysia
Location: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $94 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lone Pine Hotel 4*
Number of rooms: 90
Reservation Options:
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Also Known As:
Lone Pine Batu Ferringhi
Hotel Lone Pine
Lone Pine Hotel Penang/Batu Ferringhi
Hotel Style:
#3 Romantic Hotel in Batu Ferringhi
#4 Family Hotel in Batu Ferringhi
#4 Spa Hotel in Batu Ferringhi
#6 On the Beach Hotel in Batu Ferringhi
#6 Luxury Hotel in Batu Ferringhi
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Questions & Answers

Here's what travelers have asked, with answers from Lone Pine Hotel staff and other travelers.
23 questions
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Questions? Get answers from Lone Pine Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“You can get a door step beach room unit.”
 of 5 bubbles jennyteo, 6 days ago | Read review
“Garden rooms are great. Those facing the sea are best”
 of 5 bubbles Nichol28, 1 week ago | Read review
“Rooms on the right side (facing the sea) are the most quiet.”
 of 5 bubbles Roshan87, 1 week ago | Read review
“Facing the sea”
 of 5 bubbles yusmahy, 1 week ago | Read review
“Rooms on the side away from the pool will have better views”
 of 5 bubbles ebomze, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question