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PARKROYAL Penang Resort, Malaysia

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PARKROYAL Penang Resort, Malaysia
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2,351 Reviews from our TripAdvisor Community

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There are newer reviews for PARKROYAL Penang Resort, Malaysia
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Showing 2,180: English reviews
Batu Ferringhi
Reviewed July 16, 2014

Great hotel. Everything we wanted, right down to hidden laundrette. Nice size, good layout and lovely staff. Pool area much better than other hotels. Enjoyed a large balcony facing the sea. Location easy for all B F offers.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank Nicholas R
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Nicholas R, Thank you so so much for you very kind comments about our property and most particularly our Associates. It is always very nice to know we managed to created some memorable hotel experiences for our guests. Thank you thank you Thank you! We all look forward to welcome you back in a not too distant future at...

Riyadh, Saudi Arabia
Reviewed July 15, 2014

the room is fantastic with view, clean and cofortable Thr breakfast is so delicuis and the place of it is so perfect I like it The location is near from the resturant and traditional markets everything you need it you will found it in addition the shopes inside the resort

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Helpful?
Thank raheel45
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear raheel45, Thank you very much for your nice comments and am so pleased you had a fantastic time with us at PARKROYAL Penang Resort and also very pleased to learn that you enjoyed our breakfast. The whole team join me to wish you a wonderful time ahead. Very sincerely, Francois

Canberra
Reviewed July 15, 2014

This is our second visit to penang, but first stay at the parkroyal. We stayed at the shangri la last time. The parkroyal was fantastic, the pool area is huge and the staff helpful and friendly. The rooms a little bit dated, but accommodated our family of four without any problems. The location of the parkroyal is perfect with the...

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Helpful?
Thank Bec72
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Bec72, It is so nice, first of all to have you as a returnee, it really speak for itself that we may do something right and I am very grateful for your support and confidence in all of us here at PARKROYAL Penang Resort. I also would like to thank you for yoru real nice comments and feedbacks much...

Auckland, New Zealand
Reviewed July 13, 2014 via mobile

We stayed here for 9nights.the hotel itself is quite tired but the dtaff are friendly and the bufget breakfast was excellent with a great range of dishes.this hotel would suit young families as there was a kids club.the beach is lovely though with seversl water sports in action water was constante churned up so not that pleadant to swim.the hotel...

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Helpful?
Thank johnandsandragould
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear johnandsandragould, Thank you for your nice comments on our Team, really very much appreciated. It is always with great positive feeling I share such comments with our Associates and it always come as superb motivation to all of us to preform better day after day. I am pleased to let you know that we are in preparation to renovate...

Perth, Australia
Reviewed July 11, 2014

we couldn't imagine staying anywhere else when we come to Penang. besides the obvious positives of location and the most beautiful tropical gardens here, the staff that you befriend treat you like family (especially the kids). this made even harder to leave than previous visits. the staff around the pool and sunset bar and the tamarind brasserie all give service...

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Helpful?
Thank meljabu
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear meljabu, I can’t thank you enough for your nice and kind comments about our Team. I have shared with them and you should have seen the glow on their faces,thank you so much once again for taking time to share your positive experiences and memorable hotel experiences with us at PARKROYAL Penang Resort. and coming from a returnee guest...

Batu Ferringhi
Reviewed July 10, 2014

We are currently enjoying our stay at the PARKROYAL. The staff are friendly and welcoming, the pool area is fantastic and there are the night markets outside. We took a taxi into George Town today and plan to go in there again. The only down side is that our 21 year old would have liked to be closer to the...

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
2Thank Julie S
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Julie S, Thank you so much for your kind comments about our Associates, it is always really nice to know we did it right and created some memorable hotel experiences for you at PARKROYAL Penang Resort. We look forward to welcome you back and in mean time wish you a awesome time ahea. Very sincerely, Francois

Albion Park, Australia
Reviewed July 9, 2014

Stayed for 5 days with the family. Great clean hotel. Staff were friendly. Pools were good. The kids loved the children's pool which had 2 water slides. The family room was a little old but the extra large king size bed which can sleep 4 people made up for the old room.

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Helpful?
1Thank Eric_L2323
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Eric_L2323, SO nice of you to take time of yoru busy schedule to share with all of us about our friendly Associates, as I always say, it make a big difference to all of them including me to know we are on the right track and able to create memorable time while staying at PARKROYAL Penang Resort. Thank you...

hong kong
Reviewed July 8, 2014

As usual, booked on line through one of the European based booking firms, although I live in Asia. Initially booked a superior and a standard for 7 days, but just before travelling, extended at the front end of the booking by having two standards. This meant a change after two days. Checking in wasnt a pleasant experience. The bloke doing...

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Helpful?
Thank Marview
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Marview, I am real sorry and apologize most profusely for the miss understanding and poor communication from my crew not explaining properly the Malaysian requirement to have the passport for every single hotel resident; once again sincere apologies! I am pleased however that you found the property to be a good deal and that your family had a great...

Sunshine Coast, Australia
Reviewed July 7, 2014

I stayed here for a week with my Mum and thought it was a great place for families and couples. The pool area is huge with lots of poolside service. The rooms overlooking the pool are the best for the morning sun. Unfortunately, we had to pay for a room upgrade on arrival as our room was facing a brick...

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Helpful?
2Thank Emyhans
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Emyhans, Thank you so much for such kind comments. It is really nice to hear when we succeeded in making someone else happy and having great positive experiences while staying with us in our Resort. It made not only my day like but also the one for all our Associates. Really happy to know you had a memorable hotel...

Lord Howe Island, Australia
Reviewed July 6, 2014

Just recently stayed at parkroyal penang. The hotel is fantastic. The staff and facilities perfect. There are two pools, one which has the water slides in it and the other , which is quieter and actually has a bit of shade. The bigger pool is a lot warmer though. I definitely wouldn't recommend swimming in the ocean out the front...

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Helpful?
1Thank Rachael_McFadyen
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Rachael_McFadyen, It is so nice to hear of your positive feedbacks and know that we once again made it right for you as some time we doubt reading all the comments if it was really us. Your feedbacks will surely boost our moral to all of us, including me, to assure that we work even harder to serve all...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surrounded by the lush greenery in Batu Ferringhi beach or "Foreigner's Rock," PARKROYAL Penang Resort is an idyllic retreat offering delightful hospitality as warm as tropical sun. The resort is situated right on the beach and within walking distance to Night Market, well-connected to island-wide attractions including the Geogetown, the oldest colonial city in Malaysia, temples, Butterfly Farm, Penang Hill and many more. It is also situated 45 minutes from Penang International Airport. ... more   less 

Additional Information about PARKROYAL Penang Resort, Malaysia

Address: | Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Location: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $94 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PARKROYAL Penang Resort, Malaysia 4*
Number of rooms: 309
Reservation Options:
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Also Known As:
Parkroyal Penang, Malaysia Hotel Batu Ferringhi
Parkroyal Penang Malaysia Batu Ferringhi
PARKROYAL Penang Resort, Malaysia Batu Ferringhi
Hotel Style:
#2 Family Hotel in Batu Ferringhi
#3 Luxury Hotel in Batu Ferringhi
#3 On the Beach Hotel in Batu Ferringhi
#3 Spa Hotel in Batu Ferringhi
#6 Romantic Hotel in Batu Ferringhi
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Questions & Answers

Here's what travelers have asked, with answers from PARKROYAL Penang Resort, Malaysia staff and other travelers.
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Questions? Get answers from PARKROYAL Penang Resort, Malaysia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay at another hotel”
 of 5 bubbles 64rossw, 5 days ago | Read review
“Get yourself a refurbished room as they are very comfortable ”
 of 5 bubbles tina32Devon, 1 week ago | Read review
“All facilities in the room are ideal”
 of 5 bubbles kayj25, 1 week ago | Read review
“Get a room with a balcony facing the sea.”
 of 5 bubbles Shahnaz1981, 1 week ago | Read review
“Middle wing higher floors view of the sea”
 of 5 bubbles Gazza59011, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question