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PARKROYAL Penang Resort, Malaysia

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PARKROYAL Penang Resort, Malaysia
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2,124 Reviews from our TripAdvisor Community

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Showing 1,975: English reviews
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

Probably the worst hotel I've ever stayed in. Worst thing is the walls are thin as paper. The freakin ocean is not letting me sleep. Rooms both way next to me are hearable. I am staying in the fourth floor, and I can hear the screaming and shouting in the garden. The service and facilities are not up to standard,... More 

Helpful?
1 Thank Maan N
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Maan N, Thank you for your feedback and regret most sincerely your poor and most unsual experience. We are pleased to let you know we are presently in process of planning our transformation and we do hope we will have the opportunity to welcome you back and make you feel more comfortable in our renewed product. Mos sincerley, Francois More 

Brisbane
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed in a standard room on the second floor overlooking the front of the hotel. I was more than happy with this room and the bed was enormous and so comfy. Cleaners did a good job keeping it clean. Breakfast was great although the egg station was a little slow and need to learn how to cook for more... More 

Helpful?
1 Thank ChristineLBrisbane
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear ChristineLBrisbane, Thank you very much fo ryoru kind and generous comments about our services, our Team and facilities, glad we mad eit right for you. Some time reading other guests feedback we wonder but you greatly motivate us to keep trying harder. THANK YOU! Have a wonderful time ahead and see you soon as PARKROYAL Penang. Very sincerely, Francois More 

Franksten
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I've lost count how many times we have stayed at the Park Royal Penang! We always stay in the same room ( 555 ) and are never disappointed! The staff are amazing and cannot do enough for you! So do yourselves a favour and book a holiday here, you will not be disappointed!!

Helpful?
Thank 3amigosFranksten
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear 3amigosFranksten, Coming from a returnee your very kind comments and feedback about our Team and services give us a fantrastic boost of moral to all of us at PARKROYAL Penang. THNAK YOU A MILLION Have an outstanding time ahead. Sincerely, Francois More 

Level Contributor
70 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I booked a hill view suite through Booking.com for 2 nights which worked out to be around RM1,400 (USD349) this time of the year. Buffer breakfast included and free Wifi. Check-in is efficient and comfortable. Front desk sits patrons at the lounge after submitting your credentials and credit card. Our room was located on the 1st floor, easily accessible through... More 

Helpful?
1 Thank petercF743ZF
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear petercF743ZF, Thank you very much for your good score. In regards of our transformation program we expect to start sometime in October to ensure we provide all our guests wonderful and memorable experience with us in a greater comfort. See you soon in PARKROYAL Penang and have a beautiful time ahead. Sincerely, Francois More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

Hotel not 5 star. Old and need to be refurbished soonest. Facilities not up to standard. Will not be there again until something is done. The staff were not attentive and left a lot to be desired. Breakfast was not as good as a lot of other resorts and place was crowded and very haphazard.

Helpful?
2 Thank Patrick Ther We... C
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Patrick Ther We... C, Thank you very much for your feedback, very much appreciated, I apologise most sincerely if we fail to provide you with a memorable experience. I sincerely regret we did not had an opportunity to meet to assure a more pleasant and enjoy time with us by hopefully correcting issues you may have had. We are... More 

Gisborne, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Spent 8 days at this fabulous Resort!! It was so perfect! Spend the start and end of each day by the pool side. The place, the staff were so lovely, kind and welcoming. The food was superb, never disappointed! So many Activities just around the hotel to keep you busy! I suggest you do the bike ride that was very... More 

Helpful?
1 Thank jonesae93
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear jonesae93, It is amanzing to receive your feedback and so reconformtaing as really reading other messages some time we feel really down as it is totlally on the other extreme. However your feedbacks are a real moral boosting and we cant thank you enough. Have the time of your life ahead and see you soon back at PARKROYAL Penang... More 

Melbourne, Australia
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is well located in Batu Ferringi the grounds and pool are superb, the breakfast you couldn't want more, BUT!! the rooms are a bit tired. Room size is fine as is the bathroom, it just needs to be brought up to the 21st Century.

Helpful?
1 Thank Garry A
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Garry A, WOW WOW WOW so kind of you and so reconforting to read your very nice feedback much appreciated! It is very recomforting and motivating to receive such comments and we are all at PARKROYAL Penang very greatful to you. See you soon at the resort and have a lovely time ahead. Most sincerely Francois More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

We spent 3 nights there, and we regret it for these reasons: Far from town center, which is supposed to be a quite place but it does not Room is small and the colors are bad, furniture is old too old and it is full of ants Minibar electronics like the bowler is so old and disgusting Bad wifi Bathroom... More 

Helpful?
1 Thank Moza .
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Moza, Thank you for sharing with us and regret once again your poor experience with the outside supplier for the fishing trip, we have notified them and excluded them from any future promotion. Sincerely regret your poor experience and hope you will give us another opportunity to prove that it was an accident and not the norme. Have a... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for 4 nights in august. The hotel is very nice but is in need of updating. Its clean and staff are friendly. The pool is lovely and the views of the beach are very nice. The bar is expensive, so we bought drinks from the local shop,much cheaper. Breakfast is good,nice choice and its lovely looking out... More 

Helpful?
2 Thank charlotte b
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear So nice to read your kind and generous comments as at time we really not sure and receiving your positive feedbacks about our Associates are most encouraging to all of us. THANK SO MUCH, sincerely greatly appreciated! In regards of our product we are in final stage to start our renovation to provide great comfort to all our customers.... More 

Brisbane, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

once again we have had a wonderful time, as usual the staff were outstanding we have stayed many times and never been disappointed, there is feeling of excitement from the staff mainly because the long awaited refurbishments may be close. We will try to make one more trip to see the result, if for some reason we are unable I... More 

Helpful?
Thank Jon S
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Jon S, Honestly it is so encouraging to read your message and very recomforting to know we are doing it right and that our Team is doing a great job, coming from a returnee it is even mor evaluable to all of us at PARKROYAL Penang, THANK YOU SO MUCH> See you soon back to Penang and in meantime... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Surrounded by the lush greenery in Batu Ferringhi beach or "Foreigner's Rock," PARKROYAL Penang Resort is an idyllic retreat offering delightful hospitality as warm as tropical sun. The resort is situated right on the beach and within walking distance to Night Market, well-connected to island-wide attractions including the Geogetown, the oldest colonial city in Malaysia, temples, Butterfly Farm, Penang Hill and many more. It is also situated 45 minutes from Penang International Airport. ... more   less 

Additional Information about PARKROYAL Penang Resort, Malaysia

Address: | Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Location: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $84 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PARKROYAL Penang Resort, Malaysia 4*
Number of rooms: 309
Reservation Options:
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Also Known As:
Parkroyal Penang, Malaysia Hotel Batu Ferringhi
Parkroyal Penang Malaysia Batu Ferringhi
PARKROYAL Penang Resort, Malaysia Batu Ferringhi
Hotel Style:
#2 Family Hotel in Batu Ferringhi
#3 Luxury Hotel in Batu Ferringhi
#3 On the Beach Hotel in Batu Ferringhi
#3 Spa Hotel in Batu Ferringhi
#6 Romantic Hotel in Batu Ferringhi
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