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PARKROYAL Penang Resort, Malaysia

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PARKROYAL Penang Resort, Malaysia
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2,258 Reviews from our TripAdvisor Community

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Showing 2,095: English reviews
Richland, Washington
Reviewed 2 days ago NEWvia mobile

We have been to this resort at the same time of year (mid-January) for the past 3-years! Staff and location are outstanding. Great pool! Hotel is going through a remodel and I will guess the rooms will be great. What you pay for a room depends on your wallet. Go with that as the resort is great. A thumbs up...

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Thank tj20travel
Singapore, Singapore
Reviewed 3 days ago NEW

We stayed 3N, 12-15 Jan, our first time at this hotel. Nice ! We had booked a standard room, and had asked for a room with a quiet facing. We were pleasantly surprised when upgraded to a superior room with a proper king sized bed (not twin beds pushed together). The small balcony had no view as we were on...

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1Thank Singapore0426
Reviewed 3 days ago NEWvia mobile

Since this is a beach resort the location to ocean is the best one can find. However, the room facilities are out of date, the room cleaning is poor, there is odd inside room. Not really worth the money they asked. Need to be careful when booking this property especially when you are expecting a precious time for long expected...

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Thank Yonghao M
Reviewed 4 days ago NEWvia mobile

Hotel situated near night market and wide variety of eating options. We stayed in the grand deluxe Ocean view suite. Staff very friendly and good service provided. Hotel defnitely recommended for enjoyable stay.

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Thank Roshaan A
Reviewed 4 days ago NEWvia mobile

A modern hotel located I. The heart of the night markets at bat Ferringhi. The rooms are large and bathroom has been modernised and has a large walk in shower. Breakfast is good with the usual egg bar and lots of choice. Wifi can be slow. There is a terrific kids pool with a large water slide and next to...

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1Thank Vicki D
Whitley, United Kingdom
Reviewed 1 week ago

Have just returned from 3 weeks stay at the Parkroyal. The hotel is currently undergoing refurbishment which is a good move as it was looking a little tried. Having said that we had 2 Superior rooms with sea and hillside views which were a good size bathroom was adequate and there was built in robes, TV and Wi-fi. The grounds...

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3Thank Lynn L
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Lynn L, Tahnk you so much for your good score and kind comments. We are very pleased tha tyou had a memorable time with us and with our transformation program we look forward to welcome you back in our greatly improved facilities for a better comfort to all our guests. We should be getting soon some room back! Have...

Melbourne, Australia
Reviewed 1 week ago via mobile

This hotel is very outdated and worn for a hotel with the Parkroyal name. Needs a serious upgrade in so many ways. It was fine to stay at and we had a good time. Lovely welcome drink and cold towel on arrival. The location was great and very close to the night market (which is very touristy though) and a...

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3Thank Aryanto S
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Aryanto S, Thank you very much for sharing with us and am very pleased to let you know we actually since October under a major transformation to ensure a greater comfort for all our guests. With my team I look forward to wecolme you back soon in PARKROYAL Penang and provide you with memorable hotel experiences. In regards of...

Ontario, Canada
Reviewed 1 week ago via mobile

When i first stepped in the room i wanted a shower. The shower wasn't cleaned from the last guess. So much hair i had to clean the shower before i got in. It was 1am so no housekeeping to do it. The spa is so unprofessional. They cancelled my appointment and rescheduled 3 times. I finally said no im done.

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2Thank tinanpat
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear tinanpat, Sincere apologies once again for the trouble with our SPA and the cleanlines issue and regret very much that I did not managed to catch you up to apologise personally. Please docontact me next you visit Penang and will ensure you have a more memorable time with us in our transforemd facilities. Have a lovely time ahead Sincerely...

Kuala Lumpur, Malaysia
Reviewed 1 week ago via mobile

This is our 5th time in ParkRoyal Penang.We just love it here!Food is great and excellent service.We took the family room and breakfast was superb!Even their Ala-Carte menus at the cafe is nice...especially the Char Kway Teow and Hainan Chicken Rice.The staffs are very friendly and warm.The kids enjoy the pool and slides.They even played at the games room and...

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1Thank rabaah_roszini
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear rabaah_roszini, Your feedback as a returnee mean a lot to us and it is for us a sign of approval on our services. Yes I agree, in time we may not be perfect or right, we are only human and if are informed early, we will surely and immediately improve and correct where possible to assure all our guests...

Reviewed 1 week ago

Location is very near to the beautiful beach. Staff is friendly, approachable and helpful, and responsive and prompt towards enquiries and support needed. Nice christmas tree at the lobby. Staff also allowed us to lounge at the lobby area without forcing us to buy drinks. Buffet breakfast had a good spread of variety. There were 3 coffee machines which helped...

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Thank Cindy K
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Cindy K, Tank you so much for sharing and fo ryour good score and kind comments. we ar eso pleased tha twe made it righ tfor you and you can be assured that I will share with my team and it will come as a great boost of moral to all of them. We look forward to welcome you...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surrounded by the lush greenery in Batu Ferringhi beach or "Foreigner's Rock," PARKROYAL Penang Resort is an idyllic retreat offering delightful hospitality as warm as tropical sun. The resort is situated right on the beach and within walking distance to Night Market, well-connected to island-wide attractions including the Geogetown, the oldest colonial city in Malaysia, temples, Butterfly Farm, Penang Hill and many more. It is also situated 45 minutes from Penang International Airport. ... more   less 

Additional Information about PARKROYAL Penang Resort, Malaysia

Address: | Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Location: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $73 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PARKROYAL Penang Resort, Malaysia 4*
Number of rooms: 309
Reservation Options:
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Also Known As:
Parkroyal Penang, Malaysia Hotel Batu Ferringhi
Parkroyal Penang Malaysia Batu Ferringhi
PARKROYAL Penang Resort, Malaysia Batu Ferringhi
Hotel Style:
#2 Family Hotel in Batu Ferringhi
#3 On the Beach Hotel in Batu Ferringhi
#3 Luxury Hotel in Batu Ferringhi
#3 Spa Hotel in Batu Ferringhi
#6 Romantic Hotel in Batu Ferringhi
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Questions & Answers

Here's what travelers have asked, with answers from PARKROYAL Penang Resort, Malaysia staff and other travelers.
37 questions
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Questions? Get answers from PARKROYAL Penang Resort, Malaysia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Suggest you do not take rooms fronting the hotel and over looking road”
 of 5 bubbles LynnL84, 1 week ago | Read review
“Standard rooms have hill views. We saw monkeys every night from our room.”
 of 5 bubbles johnpC8175ZF, 1 week ago | Read review
“Go for a higher floor and a sea facing room. the grand deluxe rooms are very spacious”
 of 5 bubbles Lindsb66, 2 weeks ago | Read review
“Beach view for sure is great but the room facing the main room ain't that bad as the surrounding is with trees which is pretty pleasant.”
 of 5 bubbles KK2104, 2 weeks ago | Read review
“Go to the highest floor possible. Ask for seaview or part of sea.”
 of 5 bubbles Rafidah761, 2 weeks ago | Read review
5 of 5
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