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PARKROYAL Penang Resort, Malaysia

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PARKROYAL Penang Resort, Malaysia
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2,211 Reviews from our TripAdvisor Community

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Showing 2,052: English reviews
Batu Ferringhi
1 review
Reviewed 2 days ago NEW

Its great place to stay for family & couples. Easy to get outside food and transports. Can just take a walk to the night market, traditional massage was totally recommended with abg nasir in his pondok at pool side

Review collected in partnership with Pan Pacific Hotels Group

Helpful?
Thank Nor Shazreen M
Singapore, Singapore
Level Contributor
3 reviews
Reviewed 3 days ago NEW

We stayed for 5 nights and booked 2 rooms, the total cost came up to almost SGD 1800 which is more than we would usually spend on a holiday in Malaysia, but still relatively good value. The rooms were lovely, we requested to be on the top floor and so our view of the resort grounds and the sea was... More 

Helpful?
Thank charlotteifc99
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW via mobile

One of my favourite hotel since 2 years ago as the place is systematic. But i was dissapointed as its 5 star hotel but no longer looks like 5 star hotel. At my first night my room got no water and i make a call to reception more than 3times! They said they will checked but im waiting more than... More 

Helpful?
1 Thank christyvinod83
Biarritz, France
Level Contributor
9 reviews
9 hotel reviews
Reviewed 5 days ago NEW

Service at this hotel was really nice with competent staff. The best asset of this hotel is the huge swimming pool. Lovely Garden with direct access to the beach. The Breakfast Buffet was very generous. The rooms could be more modern though. But Great experience

Helpful?
Thank Kévin M
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Kévin M, Your very kind words are most sincerely very much appreciated and welcome; it come as a great boost of moral to know our service and Associates are doing it right for our guests is a great reassurance. Also we are very pleased to know you enjoyed our breakfast and its selection. I look forward to welcome you... More 

Kuala Lumpur, Malaysia
Level Contributor
54 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 6 days ago NEW via mobile

This is one of the best resort hotel in Feringghi Beach as it has a nice pool n beach with a lots of facilities. However, the service now is not good as before. The staff can be more customer centric.

Helpful?
Thank KingTT
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear KingTT, Thank you very much for your message and sincerely regret not to hear more about your feedback in term of services when I farewell you, if of course you are the person I believe you are ;) I always sincerely appreciate our guests feedback to enable us to improve ourselves and always the sooner the better to assure... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 days ago NEW

Had a great stay at Park Royal. Decent sized room that fitted mum, dad and two kids in. Small but very adequate balcony over looking swimming pool and beach. Great pools - one with two slides which the kids loved. We booked based on these slides and they didn't disappoint. Also area to play water polo and water volleyball with... More 

Helpful?
Thank Diana H
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Diana H, Thank you so so much for your valuable and generous comments greatly appreciated and a great motivation to all of us at the Resort. The Team I am proud to say are our best asset and am glad they provide you a fantastic time with us at PARKROYAL Penang. Your kind words will be pass to all... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

We stayed at the park royal for 2 weeks from 24th October and had a fantastic time. The staff were friendly and helpful and went out of the way to make our holiday memorable. Our anniversary was on 02/11 and they gave us cake, wine and balloons, nice gesture. The hotel is in a great location with restaurants and night... More 

Helpful?
Thank Jess60ica
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Jess60ica, Thank you so, so much for your very kind feedbacks. It is always with great pleasure that with my Team we try to make our guests stay memorable and enjoyable. Thank you very much for your positive and kind comments and it will go a very long way with my Team to motivate them to work harder, THANK... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Love the room, spacious with King size bed. Suitable if you travel with toddles. Their complimentary nutmeg juice is something special. Nice beach and you may opt for the hotel swimming pool if you are not a fans of open sea. The breakfast buffet is okay with a spread of variety. There is a local food court walking down the... More 

Helpful?
Thank Weiyan L
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Weiyan L, How nice to read our real nice feedback , so nice of you to share with all of us. Again I know it is expected and also know we are not always perfect but we try and reading your comments really give us a big boost of moral and help us greatly to work harder to serve... More 

Ormeau, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

My wife and I stayed for 11 days in October and November and loved every minute of our stay. The reception staff were excellent and very friendly, the rooms were immaculate and very comfortable. Breakfast was plentiful with good choices and the catering staff were excellent. There was renovation work being carried out during our stay but we were not... More 

Helpful?
Thank Jon Warren V
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Jon Warren V, It is so nice to receive such kind and positive feedbacks from our guests even thus it should be expected but knowing we did it right, really boost everyone moral and assure we constantly continue to improve ourselves to serve all our guests better and create memorable hotel experiences at PARKROYAL Penang. Thank you so so... More 

Level Contributor
4 reviews
4 hotel reviews
Reviewed 1 week ago via mobile

We have visited Penang for almost every year and this year we choose Park Royal. As a parents accompanied by little toddlers and maid, this hotel has fulfilled to the best. From the room (Lanai suite), nice pool, the staffs, restaurant where provided kids meal, and the kids indoor playland have met our expectations. We have checked in several 4-5*... More 

Helpful?
Thank Tamara A
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Tamara A, Reading your message make me flash and you can be rest assure that I have shared it with my Team which was absolutely delighted to hear your very kind comments THANK YOU, THANK YOU, THANK YOU for the bottom of our heart; it really had such an impact on all of us and boost our moral to... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surrounded by the lush greenery in Batu Ferringhi beach or "Foreigner's Rock," PARKROYAL Penang Resort is an idyllic retreat offering delightful hospitality as warm as tropical sun. The resort is situated right on the beach and within walking distance to Night Market, well-connected to island-wide attractions including the Geogetown, the oldest colonial city in Malaysia, temples, Butterfly Farm, Penang Hill and many more. It is also situated 45 minutes from Penang International Airport. ... more   less 

Additional Information about PARKROYAL Penang Resort, Malaysia

Address: | Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Location: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $77 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PARKROYAL Penang Resort, Malaysia 4*
Number of rooms: 309
Reservation Options:
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Also Known As:
Parkroyal Penang, Malaysia Hotel Batu Ferringhi
Parkroyal Penang Malaysia Batu Ferringhi
PARKROYAL Penang Resort, Malaysia Batu Ferringhi
Hotel Style:
#2 Family Hotel in Batu Ferringhi
#3 On the Beach Hotel in Batu Ferringhi
#3 Spa Hotel in Batu Ferringhi
#3 Luxury Hotel in Batu Ferringhi
#6 Romantic Hotel in Batu Ferringhi
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Questions & Answers

Here's what travelers have asked, with answers from PARKROYAL Penang Resort, Malaysia staff and other travelers.
33 questions
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Questions? Get answers from PARKROYAL Penang Resort, Malaysia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“request for a room on the top floors (6th or 7th) to get the best views of the seafront from your balcony”
 of 5 bubbles charlotteifc99, 3 days ago | Read review
“we were advised to get sea view so you don't get disturbed by call to prayer - don't think we even heard the call to prayer ever”
 of 5 bubbles dianahH741RL, 6 days ago | Read review
“Request for beachfront room, you can enjoy better view”
 of 5 bubbles weiyanl, 1 week ago | Read review
“221 and 223are superb with a "balcony" that leads into a huge rooftop garden. Amazing rooms.would choose them again.”
 of 5 bubbles PatriciaM224, 2 weeks ago | Read review
“We had a Hillside view on the 7th floor and got to see a troupe of monkeys amongst the trees one evening.”
 of 5 bubbles johnhP4858VF, 2 weeks ago | Read review
5 of 5
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