Shangri-La's Rasa Sayang Resort & Spa
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Batu Feringgi Beach Kampung Tanjung Huma, Batu Ferringhi, Penang Island 11100 Malaysia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (660)
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 07/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La's Rasa Sayang Resort & Spa
Updated 07/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 16 hotels in Batu Ferringhi
Location
Cleanliness
Service
Value
Travelers' Choice
Overlooking Batu Feringgi Beach, Shangri-La's Rasa Sayang Resort & Spa, Penang offers spacious rooms surrounded by 30 acres of tropical gardens. It features two outdoor swimming pools in the Garden Wing and one adult pool in the Rasa Wing. Free WiFi is available throughout the property. Hotel offers free shuttle services to the UNESCO heritage city of George Town. Rasa Sayang Resort & Spa has a 9-hole golf course and an Eco Center. Guests can workout at the well-equipped gym or enjoy massages and treatments like aromatherapy at CHI, The Spa. The swimming pools and yoga pavilion are other good relaxation options.
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Room & Suite (660)660
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Mini golf
Babysitting
Parking
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Complimentary instant cofffee
Kid-friendly buffet
Poolside bar
Tennis court
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Ocean View
Languages Spoken
Chinese, Malay
Location
Full view
80Somewhat walkable
Grade: 80 out of 100
17Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
Contact
Batu Feringgi Beach Kampung Tanjung Huma, Batu Ferringhi, Penang Island 11100 Malaysia
Getting there
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4,416Reviews135Q+A100Room tips
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Popular mentions
Upon arrival, the staff who assist me with my lugagge Shafiq and Ezzuan is very friendly.Later upon check in, The Duty Manager Yin welcomed us by wishing Happy Honeymoon to us.And also we received a fast and efficient check In By Jay.Later, Haziq show us the direction to the room and the hotel facilities available.Overall i received the studio suite room just the way i wanted exactly the way i imagine which is very cozy.I had a wonderful time with a beautiful view of sunset from our room.The have the best beaches too.Apart from that, the garden is very peaceful and beautiful.1 thing i sure must add is that they have the most delicious breakfast.Their Nasi Lemak and Char Kuey Teow is a must try.Same goes to their afternoon tea.Right after we have our afternoon tea,we had our evening cocktail hours.Their choicea of food and drinks are exquisite.Hats off.Later upon our checkout the Duty Manager Ina fond farewell and wish Happy Honeymoon.Our check out is smoothly done by geetah. Right before we leave, Syam assists us with our luggage and said “Thank you for staying with us.See you soon and take care.” Overall i have an excellent stay at Shangri-La’s Rasa Sayang Resort and Spa.…
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Date of stay: February 2021Trip type: Traveled as a couple
Helpful
You pay for what you get and I have stayed at this resort a number of times and have always really enjoy it, however this last stay was the worst hotel experience i have every had. I appreciate due to movement control / COVID lockdown that the resort could not offer the full range of services however it is not a excuse to 1. Get dirty / unwashed utensils at breakfast 2. Be only offered a choice of 3 breakfast sets; and then being told that the orange juice had ran out. However i of the breakfasts came with orange juice which was basically 90% watered down 3. Booking the Rasa wing which includes drinks during my stay and also Rasa lounge access - when asking for a soft drink I was told to buy one in the cafe - during high tea, (served in the room) I requested another tea, which I was then told was charable - Evening cocktails were served in the room. When I phoned to ask for another drink I was informed that the service is now limited to 2 drinks. however previously on ever other stay this was not the case and there was no mention of this new policy on the website during booking or when checking in. The hotel simply said sorry i had not been told and basically told me it was my fault. …
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from RSR Team, Owner at Shangri-La's Rasa Sayang Resort & Spa
Responded yesterday
Dear Mr Sacha S, Thank you for sharing your feedback with us. We truly apologise for the unpleasant experience you had encountered at our resort. Rest assured that our team will be contacting you personally regarding this matter. We hope to have another opportunity to welcoming you back for a truly memorable stay in the near future. Best regards, Suleiman TAR Director of Communications
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Still our favorite resort in Penang. Well maintained in the entire resort including the landscaping of the resort. Will be back next month for our monthly staycations . Thank you for the amazing hospitality
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from RSR Team, Owner at Shangri-La's Rasa Sayang Resort & Spa
Responded yesterday
Dear Nor K, Thank you for sharing your review. We are pleased to welcome you back and can't wait to see you again on your next stay at Rasa Sayang. Best regards, Suleiman TAR Director of Communications
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The facilities are great room is luxurious, the staff members are helpful and friendly. the room and the toilets are very clean, delicious breakfast, we went parasailing and banana boat riding, it is very suitable for a family getaway, and there was a cool giant lizard, the pool is nice but a little bit too deep, and the beach sometimes there's jellyfish but the water is clear, had a wonderful time there. I have stayed there two times. But quite far from other places.
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Date of stay: March 2020
Location
Service
Sleep Quality
Room Tip: Recommend booking the first floor because it has a little yard.
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Helpful
Response from RSR Team, Owner at Shangri-La's Rasa Sayang Resort & Spa
Responded 3 days ago
Dear Zhao_YiHan895, Thank you for sharing your review with us. We are pleased to hear about your wonderful stay and can't wait to welcome you back. Best regards, Suleiman TAR Director of Communications
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Great View, Great Property, Great Value and Great Hygiene. Wise decision to select this hotel during the pandemic. Feeling safe and well protected when I’m away from home. Every detail from house-guest safe policies and comprehensive health cleaning and sterilization plan are well adhered to.
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Review collected in partnership with this hotel
Date of stay: February 2021Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from RSR Team, Owner at Shangri-La's Rasa Sayang Resort & Spa
Responded 3 days ago
Dear Allan L., It has been our great pleasure to welcome you to Rasa Sayang! Thank you for your wonderful feedback and we look forward to welcoming you back soon. Best regards, Suleiman TAR Director of Communications
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PRICE RANGE
$122 - $194 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri-la`s rasa sayang hotel batu ferringhi, shangri-la`s rasa sayang resort and spa, shangri las rasa sayang hotel, rasa sayang penang, shangri las rasa sayang resort
LOCATION
MalaysiaPenangPenang IslandBatu Ferringhi
NUMBER OF ROOMS
304
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Claim Your Listing Frequently Asked Questions about Shangri-La's Rasa Sayang Resort & Spa
Which popular attractions are close to Shangri-La's Rasa Sayang Resort & Spa?
Nearby attractions include Batu Ferringhi Beach (0.06 miles), Rasa Sayang Resort Lounge (0.04 miles), and Bottle Room Bar (0.2 miles).
What are some of the property amenities at Shangri-La's Rasa Sayang Resort & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Shangri-La's Rasa Sayang Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La's Rasa Sayang Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Shangri-La's Rasa Sayang Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Shangri-La's Rasa Sayang Resort & Spa?
Conveniently located restaurants include Knife and Fork Restaurant, Andrew's Kampung, and Feringgi Grill.
Are there opportunities to exercise at Shangri-La's Rasa Sayang Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Shangri-La's Rasa Sayang Resort & Spa have an airport shuttle?
Yes, Shangri-La's Rasa Sayang Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La's Rasa Sayang Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La's Rasa Sayang Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Shangri-La's Rasa Sayang Resort & Spa?
The staff speaks multiple languages, including Chinese and Malay.