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Shangri-La's Rasa Sayang Resort & Spa

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2,730 Reviews from our TripAdvisor Community

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Showing 2,463: English reviews
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed for 3 nights in a family room - upgrade was offered for RM50 per night on check in - bargain! The larger room was great and we had a lovely view over the pool and to the sea. We also opted for the Family package which included a buffet dinner each night. This suited us well with a... More 

Helpful?
Thank sempanda
Greenock Renfrewshire
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

A special resort to spend a quality holiday from the staff to the hotel facilities it was sublime. Upgrade to Rasa if you can Rooms dining pool and location are very special The staff are very special they create a magical atmosphere in a truly wonderful environment. We will definitely be coming back if you want the best come here

Review collected in partnership with shangri-la.com

Helpful?
Thank Derek M
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Derek M, Thank you for sharing your wonderful experience at Rasa Sayang with us. We are pleased to hear that you enjoyed stay. Looking forward to welcoming you back soon. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa More 

Kuwait City, Kuwait
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Resort & Spa.. is not enough to describe this hotel, it has the best food, room, facilities.. etc. An amazing landscape & waterfront. Many swiming pools. Well known Spa (Chi). Its a dreamland for Kids and adults.

Review collected in partnership with shangri-la.com

Helpful?
1 Thank A_Althunayan
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear A_Althunayan, It has been our pleasure to have you with us. Thank you for sharing your wonderful feedback! Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa More 

Cairo, Egypt
Level Contributor
110 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

When arrived to reception I was little worried as its a v busy season and hoek seems v occupied room was to garden wing it was basic and v small for a 4 persons family 1319 we spend first 2 days not satisfied I requested to get either upgraded or ... thanks God I met a very helpful and supporting... More 

Helpful?
Thank maninblackthe1
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear maninblackthe1, We are pleased to hear that you had a pleasant stay at our resort. We look forward to your next holiday in Penang for another delightful experience soon. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa More 

Hong Kong, China
1 review
3 of 5 stars Reviewed 4 days ago NEW

I am here right now, and there has been nothing but the sound of jet skis since we arrived. Seven racing up and down at our visit to the beach a few moments ago, and when I sit on my balcony they are visible and audible. Such a shame hotels ruin their tranquility in this way.

Helpful?
Thank bobonholiday2016
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear bobonholiday2016, We regret to hear about your experience at the public beach brimming with the noise from the watersports activities by third party operators. We have taken note and the matter has been highlighted to the local authorities for their attention. Thank you for your feedback and we hope that you will have a pleasant stay at our resort.... More 

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Just checked into this hotel with my colleagues and with all the fanfare and anticipation having heard so many good reviews about the hotel. Much to my dismay and disappointment the check in was a nightmare for us! It took the front office staff almost 30 minutes just to sort us in despite it is off peak due to them... More 

Helpful?
2 Thank Hamkaling
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Hamkaling, I am sorry to hear about the issue you face upon your check-in. The matter has been highlighted to our respective department for their attention. Thank you and we hope that you will have a pleasant stay with us. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa More 

Level Contributor
100 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Loved staying here! The room had a beautiful sea view and was spacious. It was well maintained. The service was good but nothing spectacular. The spa is really good and if you have the time, you should definitely treat yourself to it! We loved it!:) They had a free afternoon tea in the evening with free flow of drinks.

Helpful?
Thank Jillian Jin Lyn H
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Jillian Jin Lyn H, Thank you for your lovely feedback. We are pleased to hear about your fantastic stay at our resort. We hope to see you again soon. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa More 

Singapore, Singapore
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

The Rasa Sayang is a luscious resort, located in the northern tip of Penang, nestled in the Batu Feringgi beach. Our welcome was warm and professional, a chilled towel and a cool glass of nutmeg provided refreshment while our hostess handled the paperwork discretely. During our stay in the Rasa Wing, we benefitted from the many amenities, the afternoon tea... More 

Helpful?
2 Thank J H
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear J H, It has indeed been our pleasure to have you with us during your stay. Thank you for your kind comments. We hope to see you again for another delightful holiday soon! Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa More 

Singapore
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW via mobile

Clean. Nice location with a private beach. But furniture is pretty dated. Close to a night market. Good service from the staff. You gotta go for their breakfast. A huge spread. I like the waffles with ice cream. Lots of sun bathing chairs in shady spots on the beach.

Helpful?
Thank Ixiz
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Ixiz, Thank you for your feedback! We are glad that you had a pleasant stay at our resort. Looking forward to welcoming you back again for another Shangri-La experience. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa More 

Los Angeles, California
Level Contributor
33 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago

Was here on business but wanted to get away from the city and stay in a resort near the beach. Rasa Sayang was beautiful and the pool was big and impressive under the big tree canopy. PROS: nice big resort with a big pool and shangrilla signature interior decorated rooms. Pool is the highlight here. Beach was ok...the area in... More 

Helpful?
Thank neversummer1911
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear neversummer1911, Thank you for your comments. We appreciate your feedback which is important for the improvement of our services and facilities. Hope to see you again on your next visit to Penang. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Rasa Sayang Resort and Spa is a luxury resort at Batu Feringgi, one of the most inviting beaches in Malaysia. George Town, the oldest colonial city in the country, is less than an hour away by complimentary shuttle, and offers a fascinating mix of Chinese, Malay and Indian culture. ... more   less 

Additional Information about Shangri-La's Rasa Sayang Resort & Spa

Address: Batu Ferringhi Main Road | Kampung Tanjung Huma, Batu Ferringhi, Penang Island 11100, Malaysia
Location: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $173 - $419 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Rasa Sayang Resort & Spa 5*
Number of rooms: 304
Reservation Options:
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Also Known As:
Shangri-La`s Rasa Sayang Resort And Spa
Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
Shangri Las Rasa Sayang Hotel
Rasa Sayang Penang
Shangri Las Rasa Sayang Resort
Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi
Hotel Style:
#1 Spa Hotel in Batu Ferringhi
#1 Luxury Hotel in Batu Ferringhi
#1 Romantic Hotel in Batu Ferringhi
#1 Business Hotel in Batu Ferringhi
#1 Family Hotel in Batu Ferringhi
#1 On the Beach Hotel in Batu Ferringhi
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