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Shangri-La's Rasa Sayang Resort & Spa

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Dec 30Dec 31
1 room, 2 adults, 0 children
Standard Room
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Travelers' Choice 2018 Winner
Certificate of Excellence
Shangri-La's Rasa Sayang Resort and Spa has a sense of history, place and tradition. A 5 star resort located in Batu Feringgi, Penang Malaysia. The sprawling gardens of the resort are ideal for team building exercises, outdoor meetings and allow you to enjoy your meetings and conventions in a tropical setting. Exchanging lifetime vows under our sheltering rain trees will make your wedding unforgettable. Also, nothing creates more wonderful memories than a perfect day in our beautiful gardens. Rasa Sayang resort and Spa is also connected to George Town via our complimentary daily shuttle. With so much cultural history and vibrant street art, it's no surprise that Penang's capital, George Town, has been designated as a World Heritage Site by UNESCO George Town.
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Property amenities
Room Service
Business Center with Internet Access
Fitness Center with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Wheelchair access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Public Wifi
Breakfast included
Dry Cleaning
Meeting Rooms
Tennis Court
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Adult pool
Outdoor pool
Breakfast Available
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Accessible rooms
Refrigerator in room
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Getting there
Penang Intl Airport13 mi
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Reviews (3,925)
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All reviews garden wing spice market ferringhi grill rasa sayang afternoon tea chi spa cocktail hour pinang bar high tea adult only pool a la carte breakfast old trees fruit kebabs dress code spice cake premier room complimentary soft drinks
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1 - 5 of 3,521 reviews
Reviewed 2 days ago via mobile

Stayed on 5th floor garden wing, nice room with balcony and restricted sea view. Cant really fault the hotel but I sometimes really enjoy bacon and pork sausages for breakfast. Seems hotel is Pork Free but I dont see why this should be especially as...More

Date of stay: November 2018
1  Thank Lbayorkie
Response from SL_Penang1, Manager at Shangri-La's Rasa Sayang Resort & SpaResponded 2 days ago

Dear Lbayorkie, Thank you for your review and we are glad to hear that you had a pleasant stay with us. We hope to welcome you back again on your next holiday in Penang. Best regards, Suleiman TAR Director of Communications

Hotel's Favorite
Reviewed July 9, 2018

What a pleasure to be treated so well by your fantastic careing staff and how generous you are to give us the luxury of high tea and cocktails for free at special hours of the day. This beautiful resort is set in the most magnificent...More

Date of stay: July 2018
8  Thank SteveDyna
Response from SL_Penang1, Manager at Shangri-La's Rasa Sayang Resort & SpaResponded August 9, 2018

Dear SteveDyna, We are happy that you had enjoyed your holiday and indeed, it has bee our pleasure to welcome you. We can't wait to welcome you back for another delightful Shangri-La experience. Best regards, Suleiman TAR Director of Communications

Reviewed 3 days ago via mobile

Had a garden suite which is just a very short stroll to the beach. Nice hotel especially the Rasa Wing where I stayed. Not a bad happy hour where they serve complimentary drinks and snacks (but I’ve had better with superior selection of drinks and...More

Date of stay: October 2018
1  Thank Jerylubly
Response from SL_Penang1, Manager at Shangri-La's Rasa Sayang Resort & SpaResponded 2 days ago

Dear Jerylubly, Thank you for sharing your comments with us. We have taken note on your feedback to make your future stay at Rasa Sayang more enjoyable. We hope to welcome you back in the near future. Best regards, Suleiman TAR Director of Communications

Reviewed 1 week ago via mobile

We just got back from a 2 nights stay at shangri-la rasa sayang penang and still having difficulty to move on..2 nights is very short to get to enjoy everything. Check in was a breeze. We get to enjoy a hot towel and nutmeg juice...More

Date of stay: December 2018
2  Thank MrsHazlin83
Response from SL_Penang1, Manager at Shangri-La's Rasa Sayang Resort & SpaResponded 6 days ago

Dear MrsHazlin83, Thank you for sharing your review. We are pleased to hear about your pleasant stay experience at Rasa Sayang. We can't wait to delight you again on your next trip to Penang! Best regards, Suleiman TAR Director of Communications

Reviewed 1 week ago via mobile

A few makes and misses: The GOODS: 1. Go for the Rasa Wing. Room is spacious and functional. The bathroom is big; and the shower area is outstanding. Water pressure is good, water massage heads are working well, and I especially like the size of...More

Date of stay: December 2018
1  Thank wuhenrytl
Response from SL_Penang1, Manager at Shangri-La's Rasa Sayang Resort & SpaResponded 1 week ago

Dear wuhenrytl, Thank you for your time in penning down your review which is absolutely important for our continuous improvement. We are pleased to hear that you had an overall pleasant stay experience but would like to apologise for the hiccups you have experienced. We...More

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Questions & Answers
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November 28, 2018|
AnswerShow all 5 answers
Response from oo_evelyn | Reviewed this property |
Inclusive breakfast and shuttle
September 1, 2018|
AnswerShow all 9 answers
Response from 885irenei | Reviewed this property |
I did ask for umbrellas and they did set up for me and my husband. They are very helpful and go to great length to make the customer happy.
August 30, 2018|
AnswerShow all 4 answers
Response from 885irenei | Reviewed this property |
If you are staying at Rasa Sayang, you can use the pool at Golden Sands Hotel. However if you are staying at Golden Sands, you cannot use Rasa Sayang pool.
Room Tips
"go for a garden deluxe room"
2 weeks ago
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"Garden Wing is far but close to the buffet breakfast"
4 weeks ago
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"Book the Rasa Wing!"
Oct 30, 2018
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"Don’t bother!"
Oct 27, 2018
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$143 - $341 (Based on Average Rates for a Standard Room)
shangri-la`s rasa sayang hotel batu ferringhishangri-la`s rasa sayang resort and spashangri las rasa sayang hotelrasa sayang penangshangri las rasa sayang resort
MalaysiaPenangPenang IslandBatu Ferringhi
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