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Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100 Malaysia
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$140
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Traveler (4385)
Room & Suite (818)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Proof of vaccination required for guests
Updated 05/24/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La Rasa Sayang, Penang
Updated 05/24/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 15 hotels in Batu Ferringhi
Location
4.4
Cleanliness
4.6
Service
4.6
Value
4.2
Travelers' Choice
Overlooking Batu Feringgi Beach, Shangri-La Rasa Sayang, Penang offers spacious rooms surrounded by 30 acres of tropical gardens. It features two outdoor swimming pools in the Garden Wing and one adult pool in the Rasa Wing. Free WiFi is available throughout the property. Hotel offers free shuttle services to the UNESCO heritage city of George Town. Rasa Sayang has a 9-hole golf course and an Eco Center. Guests can workout at the well-equipped gym or enjoy massages and treatments like aromatherapy at Chi, The Spa. The swimming pools and yoga pavilion are other good relaxation options.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Mini golf
Babysitting
Parking
Wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Poolside bar
Tennis court
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Bay View
Languages Spoken
English, Chinese, Malay
Hotel links
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4631Reviews142Q+A100Room tips
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Most Recent
yassy0312 wrote a review Sep 2022
London57 contributions72 helpful votes
Room was very dated and needs updating for the price being charged. Grounds are kept well and pool staff at Rasa pool are lovely. Afternoon tea was a waste of time and they should try and improve food in restaurants instead. Food is awful in the buffet restaurant and was warm and no effort made by staff to cook food well like Shangri La Singapore. Restaurant for Rasa Wing serves same food every day which is mad if you are there for 7 days but staff were lovely here and try their best. Breakfast here great Had seafood buffet in main restaurant and it was cold and very disappointing. We ate out most nights after that We stayed in Rasa wing suite and had quite a few issues so hotel had to give us a discount and some money towards food and beverage. Should not need this if they are doing things properly in the first place Managers need to improve straight away as otherwise this is a 3/4 star hotel
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Date of stay: September 2022Trip type: Traveled with family
Room Tip: Book Rasa Wing
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from RSR Team, Owner at Shangri-La Rasa Sayang, Penang
Responded 1 week ago
Dear yassy0312, Thank you for sharing your feedback. We appreciate your comments for our immediate improvement to ensure that we maintain our usual high standards for the comfort of all our guests. We hope to have another opportunity to welcome you back in the near future. Regards, Markus Christ General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dave C wrote a review Mar 2022
Roquebrune-Cap-Martin, France120 contributions80 helpful votes
Hotel's Favorite
Our first time in Penang and had a fabulous time. Perfect resort hotel to unwind. For those preferring the quiet life best to select a room in the Rasa Wing. Garden Wing is more for families. A special thanks to the Manager and staff at Ferrenghi Grill who went with a little bit extra special effort to make our weekend great. Thanks.
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Date of stay: March 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from RSR Team, Owner at Shangri-La Rasa Sayang, Penang
Responded Mar 31, 2022
Thank you for sharing your excellent stay experience. We are pleased to hear that you had enjoyed your vacation at Rasa Sayang. We look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ALTamEd wrote a review Sep 2022
Edinburgh, United Kingdom22 contributions48 helpful votes
This is a slightly older property on a nice beach at the north of Penang Island. Despite its age, the property is very well maintained and the teams functioned like a well oiled machine. The suite we had offered a stunning view and we were very comfortable and very well looked after. Food was excellent, plenty of amenities and our children were well looked after by the Rasa wing team. It really was the Malaysian staff we met who made our stay extra special. Most of all Cecilia who met us when we arrived and saw us off when we left. She epitomises Shangri La hotels and is a huge credit to the hotel and the group. Thank you to Jegan, Ranjit and Shyana who keep the wheels turning smoothly. Thanks also to Caren in the main restaurant.
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Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from RSR Team, Owner at Shangri-La Rasa Sayang, Penang
Responded 1 week ago
Dear ALTamEd, Thank you for sharing your wonderful review. We are pleased to hear that you had enjoyed your recent stay experience. Looking forward to welcoming you back. Regards, Markus Christ General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
eannat wrote a review Sep 2022
5 contributions1 helpful vote
Rasa Sayang is our go-to staycation destination - birthdays, anniversaries, school holidays, you name it! We love the resort feel, personable service and the Rasa Wing - afternoon tea, pre-dinner cocktail, breakfast at Ferringhi Grill (yes, we are spoilt). This round we are back for hub’s birthday. Great service and such detail by Cecilia, Joseph and team at the Rasa Wing front office; and Catherine and team at Ferringhi Grill! Well done Shangri-La Rasa Sayang!
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RSR Team, Owner at Shangri-La Rasa Sayang, Penang
Responded 1 week ago
Dear eannat, Thank you for sharing your perfect staycation recently. It has been our pleasure to welcome you back to Rasa Sayang! Looking forward to welcoming you back soon. Regards, Markus Christ General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Madison L wrote a review Sep 2022
1 contribution1 helpful vote
What a great place to get away! Great amenities and fantastic service. Special shout out to Muru at the Rasa wing pool who went above and beyond everyday to ensure we had an enjoyable and relaxing time, amazing service! Thanks Muru!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from RSR Team, Owner at Shangri-La Rasa Sayang, Penang
Responded 1 week ago
Dear D2739HFmadisonl, Thank you for sharing your wonderful vacation! We are pleased to hear about your wonderful stay experience. We will definitely pass your thanks to our colleague, Muru. Looking forward to welcoming you back soon. Regards, Markus Christ General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mee_lin_lee wrote a review Sep 2022
4 contributions6 helpful votes
Love my trip to Rasa Sayang Resort, Penang always and they never failed me in their superv quality service from everyone at the resort! Kudos to the Room Director Michelle Oon for making my stay more memorable with my family members including the children! She was amazing!
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from RSR Team, Owner at Shangri-La Rasa Sayang, Penang
Responded 1 week ago
Dear Jess_lml88, Thank you for sharing your review. We are pleased to hear about your excellent stay experience at our resort. Looking forward to welcoming you back soon! Regards, Markus Christ General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
1960_mum wrote a review Aug 2022
Phuket, Thailand185 contributions123 helpful votes
+1
This hotel is fabulous We stayed in the Junior suites in the rasa wing which are very comfortable. We had afternoon tea cocktails and canapés every day. There is an adults only pool (well away from the family areas)with exceptional pool staff, a great gym with seperate male /female sauna, steam room and spa (all you need for a great holiday ) The only issue we had was checking in ..despite having paid in advance we waited four hours for our room to be available which was extremely disappointing(reception staff were very clinical and had no empathy at all ) however after that our holiday break was exceptional the rest of the staff in the hotel more than made up for it and were absolutely delightful ! One staff member even came in on his day off to teach us some dance moves ! The hotel is situated in beautiful grounds with some wonderful wildlife we saw giant black squirrels Sri Lankan blue kingfishers and spider monkeys and of course lots of monitor lizards .It also has a great day spa. We thoroughly enjoyed our holiday and will definitely come back again.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from RSR Team, Owner at Shangri-La Rasa Sayang, Penang
Responded Aug 28, 2022
It has been our pleasure to welcome you to Rasa Sayang. We are glad to hear that your overall stay has been exceptional. We look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
middlesexha46qz wrote a review Aug 2022
London, United Kingdom8 contributions5 helpful votes
Just wanted to extend our compliments to 3 outstanding staff at the Rasa Sayang during our visit between 8th to 19th August. Although all the staff were very friendly and helpful but the 3 member of staff really went above and beyond with there kind hospitality and helpfulness. They are Azhina from the lobby of Rasa Wing, Muru from the Poolside and Veronica from the reception of the Garden Wing. They have made our stay memorable with their warmth welcoming smile and interaction. They instinctively anticipated all our needs and gracefully executed their services with charm and discretion. Its individuals like these 3 beautiful people that makes one's stay memorable. Thank you very much. Kind regards, Mark and Joe from room 2438
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from RSR Team, Owner at Shangri-La Rasa Sayang, Penang
Responded Aug 21, 2022
Thank you for sharing your memorable vacation at Shangri-La Rasa Sayang. We will definitely share your comments with our team members. Looking forward to welcoming you back soon for another exceptional vacation!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mark S wrote a review Aug 2022
Ruislip, United Kingdom8 contributions3 helpful votes
+1
Rasa Sayang has always been one of our favourite hotels on the island. Standard of service hasn't dropped one bit. The Rasa Wing has a sense of exclusivity and calm to our holiday. Great food and drinks options on the menu and friendly staff, always.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from RSR Team, Owner at Shangri-La Rasa Sayang, Penang
Responded Aug 14, 2022
It has been our great pleasure to welcome you to Rasa Sayang. Looking forward to delighting you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sugarbbuummpp wrote a review Aug 2022
London, United Kingdom114 contributions60 helpful votes
We stayed for a week in the family room. Initial impression was good but it soon deteriorated. The room is tired looking and we even got a bedsheet with holes in it on one occasion. I do like the green initiative having biodegradable bottles for toiletries and the water bottles are recycled and re-used. The pools in both Golden Sands (you are allowed to use this) and Rasa Sayang definitely need some proper repair. There are numerous missing tiles that can catch your feet and at least one patch that has 4 missing tiles and cement, sand, and some sort of mesh is visible. The golden sand pool does offer a better range of pools with a water play area and slides for the children. Love the greenery around the hotel and you often see lizards walking around and even in the pool. You can access a small beach area just next the pool which offers a good option when the children decided they wanted to build sandcastles. The breakfast has a good range of foods but slightly disappointed when roti canai were frozen stuff. Only freshly cooked are eggs and noodle soups stations. Hardly have any varieties over the week we are there so it got pretty boring if you are staying more than a few days. Saying this Monday was the worst when choices are obviously reduced but as a five stars hotel, this is not really acceptable? They offer a buggy service to take you to golden sands but on our last night we’ve waited for more than half an hour and no sight of it so we had to walk back. They could have told us it’s not available for the next hour and we could have walked and not waited in the heat. They did not really care much after my complaint and this really left a bad taste in my mouth. Hotel location is ok for Batu Ferringhi because you are in walking distance to a food centre. Do download the app and use grab cars to travel to Georgetown or Gurney, this is both safe and easy.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from RSR Team, Owner at Shangri-La Rasa Sayang, Penang
Responded Aug 14, 2022
Thank you for sharing your recent stay experience. We appreciate your feedback for our continuous improvement and we hope to have another opportunity to welcome you back for a truly memorable stay in the near future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$143 - $177 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri-la`s rasa sayang hotel batu ferringhi, shangri-la`s rasa sayang resort and spa, shangri las rasa sayang hotel, rasa sayang penang, shangri las rasa sayang resort
LOCATION
MalaysiaPenangPenang IslandBatu Ferringhi
NUMBER OF ROOMS
304
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Frequently Asked Questions about Shangri-La Rasa Sayang, Penang
Which popular attractions are close to Shangri-La Rasa Sayang, Penang?
Nearby attractions include Batu Ferringhi Beach (0.06 miles), Rasa Sayang Resort Lounge (0.04 miles), and Bottle Room Bar (0.2 miles).
What are some of the property amenities at Shangri-La Rasa Sayang, Penang?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Shangri-La Rasa Sayang, Penang?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Rasa Sayang, Penang?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Shangri-La Rasa Sayang, Penang?
Yes, free parking is available to guests.
What are some restaurants close to Shangri-La Rasa Sayang, Penang?
Conveniently located restaurants include Knife and Fork Restaurant, Andrew's Kampung, and Feringgi Grill.
Are there opportunities to exercise at Shangri-La Rasa Sayang, Penang?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Shangri-La Rasa Sayang, Penang have an airport shuttle?
Yes, Shangri-La Rasa Sayang, Penang offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Shangri-La Rasa Sayang, Penang have airport transportation?
Yes, Shangri-La Rasa Sayang, Penang offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Rasa Sayang, Penang?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Rasa Sayang, Penang offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.