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Shangri-La Rasa Sayang, Penang

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Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100 Malaysia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Local Residents Get MYR100 nett Daily Resort Credit and Breakfast
$134
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Traveler (4168)
Room & Suite (1080)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 07/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La Rasa Sayang, Penang
Updated 07/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 16 hotels in Batu Ferringhi
Location
Cleanliness
Service
Value
Travelers' Choice
Overlooking Batu Feringgi Beach, Shangri-La Rasa Sayang, Penang offers spacious rooms surrounded by 30 acres of tropical gardens. It features two outdoor swimming pools in the Garden Wing and one adult pool in the Rasa Wing. Free WiFi is available throughout the property. Hotel offers free shuttle services to the UNESCO heritage city of George Town. Rasa Sayang has a 9-hole golf course and an Eco Center. Guests can workout at the well-equipped gym or enjoy massages and treatments like aromatherapy at Chi, The Spa. The swimming pools and yoga pavilion are other good relaxation options.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Mini golf
Babysitting
Parking
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Kid-friendly buffet
Poolside bar
Tennis court
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
Chinese, Malay
Hotel links
Special Rate:Local Residents Get MYR100 nett Daily Resort Credit and Breakfast
4509Reviews135Q+A100Room tips
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Popular mentions
Wayne T wrote a review Nov 26
1 contribution
I encountered few issues upon my check. 1. Arriving at 4pm, yet I was required to wait for 1 hour for my room to be ready with the reason of sanitization. 2. As I opened the door of my room, there were towels and bedsheets lying on the floor and I was told that the room prior to housekeeping was wrongly assigned to me. 3. After changing to another room, while all other conditions seem fine, the toilet bowl was dirty with stains of feces and apparently it was not cleaned. Upon informing the reception, the bathroom was cleaned and I was gifted a red wine for apology immediately. I was also called by the manager after 3 hours to apologize and was given a room upgrade. However, I do enjoy the Rasa wing experience, including the junior suite, afternoon tea, cocktails, and quiet swimming pool. It would have been a perfect holiday without the undesirable check-in encounters. I sincerely suggest the management to look into improvements to the check in flow and trainings to the custodial staff.
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Date of stay: November 2021
Value
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Pathfinder786308 wrote a review Nov 25
Kuala Lumpur, Malaysia4 contributions
The rooms are not ready upon arrival (4pm) , and this is the 2nd time we experience it. Other than that the facilities are not fully open ( saunas, steam bath) this could be due to Covid 19 SOP guidelines. Much appreciated the front office staff esp.Ms Cecilia who make the efforts for my last minutes request to had a birthday cake for my son birthday which we celebrated at your spice market cafe . She ensure the cake was ready & waited that we arrive at the cafe at the time we mentioned. Overall, all the staffs are very polite, courteous, We thank for the memorable times for our 4 days stay.
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Date of stay: November 2021
Cleanliness
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loeane wrote a review Nov 25
Kuala Lumpur, Malaysia30 contributions64 helpful votes
1. Slow check-in process. Only one counter opened for check-in. Front counter staff was on the phone line trying to resolve a guest's problem. Two standing staffs just asked us to take a seat and wait. 2. After check-in, we requested for cutleries (just 2 pairs of fork & spoon) which was not readily available in the room, but was told we need to pay RM4 for it. Subsequently, only to find out that additional items (plastic bowls and paper plates) in which we do not need at all was sent over too (on top of the plastic fork & spoon). Probably they need to include them so that it can justify the RM 4 charge. So much of being an environmental friendly hotelier. 3. It was thoughtful of the hotel in giving us the same room as our last stay, but because we made a complaint on the clogged drain in the shower area during our previous stay (almost a year ago); we were only reminded of our last bad experience, and it's only showing us that the feedback we gave was not being appreciated and not attended to at all. 4. As we extended our original stay with additional 2 nights, we needed to do laundry service but was informed that they do not have the in-house laundry service at the moment and as they needed to send the laundry to a 3rd party, the washing process takes 2.5 days. It's quite ridiculous when the housekeeping mentioned that they can only return our laundry a day before our check-out. 5.On check-out day, we were standing at the glass exit door with our bags & luggages, and none of the 3 porters seem to noticed us as they were busy chatting and playing with their cellphones. It was only until the security guard stationed at the entrance came for our assistance to open the glass door and alerted them that all the 3 porters noticed us. 6. In summary, that's our #myshangrila at Rasa Sayang Resort & Spa
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Date of stay: November 2021
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Amir wrote a review Nov 25
1 contribution
Mr Muru stationed at Rasa pool is the best. Very friendly and helpful. All the staffs also very friendly and informative. Thumbs up for the great experience. Hope to see you on the next trip. Tq Shangrila Rasa Sayang
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Date of stay: November 2021Trip type: Traveled with family
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JAMSARI JAMALUDDIN wrote a review Nov 25
1 contribution
My first experience at your place. I'm Liverpool fans/rigid. Thanks for the services, excellent. Beautiful scenery-the beach, swimming pool, a big tree and others. Delicious food too, room very attractive. My suggestions is: 1)10-20% to the first time stay. 2) Lucky draw to the beautiful dressing. 3)Beware and pay attention at the monkey(Lutong) surrounding.
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Date of stay: November 2021
Rooms
Service
Sleep Quality
Room Tip: Best view, really entertaining.
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PRICE RANGE
$122 - $194 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri-la`s rasa sayang hotel batu ferringhi, shangri-la`s rasa sayang resort and spa, shangri las rasa sayang hotel, rasa sayang penang, shangri las rasa sayang resort
LOCATION
MalaysiaPenangPenang IslandBatu Ferringhi
NUMBER OF ROOMS
304
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Frequently Asked Questions about Shangri-La Rasa Sayang, Penang
Which popular attractions are close to Shangri-La Rasa Sayang, Penang?
Nearby attractions include Batu Ferringhi Beach (0.06 miles), Rasa Sayang Resort Lounge (0.04 miles), and Bottle Room Bar (0.2 miles).
What are some of the property amenities at Shangri-La Rasa Sayang, Penang?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Shangri-La Rasa Sayang, Penang?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Rasa Sayang, Penang?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Shangri-La Rasa Sayang, Penang?
Yes, free parking is available to guests.
What are some restaurants close to Shangri-La Rasa Sayang, Penang?
Conveniently located restaurants include Knife and Fork Restaurant, Andrew's Kampung, and Feringgi Grill.
Are there opportunities to exercise at Shangri-La Rasa Sayang, Penang?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Shangri-La Rasa Sayang, Penang have an airport shuttle?
Yes, Shangri-La Rasa Sayang, Penang offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Shangri-La Rasa Sayang, Penang have airport transportation?
Yes, Shangri-La Rasa Sayang, Penang offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Rasa Sayang, Penang?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Rasa Sayang, Penang offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.