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Golden Sands Resort by Shangri-La

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Golden Sands Resort by Shangri-La
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2,466 Reviews from our TripAdvisor Community

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Showing 2,314: English reviews
Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed yesterday NEW

Great place to stay for a break, large pool and easy access to beach. Particularly impressed with the hotel staffs who are very accommodating and friendl. Great variety of food and beverage at the Garden Cafe. Will be back.

Helpful?
Thank Kuenloh
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Our family of 4 stayed at the Golden sands resort in November 2015. We loved it there, great pools, staff , food and the suite we stayed in was perfect for us. Resort right on the door step to the night markets and the beach. Defiantly would stay here again.

Helpful?
1 Thank Loganismad
SL_Penang, Manager at Golden Sands Resort by Shangri-La, responded to this review

Dear Loganismad, Thank you for letting us know you had a great stay at our resort. We look forward to welcoming you back here again soon. Warmest regards Suleiman Tunku Abdul Rahman Director of Communications More 

Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We stayed at Hill View room for 3 days 2 nights. I love the room. Nice and spacious and we have added an extra bed at no cost for my daughter. All the staffs are friendly and helpful. Always greet us politely with smile. I like the kids swimming pool a lot due to there are having sun shade, my... More 

Helpful?
1 Thank Kah Yin L
SL_Penang, Manager at Golden Sands Resort by Shangri-La, responded to this review

Dear Kah Yin L, Thank you for staying with us and thank you for your time reviewing our resort. We are thrilled to read that you enjoyed the services, facilities and had a great time while stay with us. We thank you again for choosing Golden Sands Resort by Shangri-La and we look forward to welcoming you back again soon!... More 

Penang Island, Malaysia
1 review
2 of 5 stars Reviewed 3 days ago NEW

Poor experience at Sigi's, booked and confirmed 2 days ahead for indoor dining with family, but declined on arrival due to someone's party! What's the point of booking then if you can't honor it? After i went back to my room, i noticed that my Family Fun Package entitled us for free flow of juices/wine, but as i remembered asking... More 

Helpful?
Thank kcyloo
SL_Penang, Manager at Golden Sands Resort by Shangri-La, responded to this review

Dear kaceylookc Thank you for taking the time to give us your feedback on your recent stay at our resort. We regret that you experienced some inconvenience during you stay with us. These situations do not reflect our standards. Please accept my apologies and rest assured that I will share your feedback to the concerned departments and actions will be... More 

Mildura, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Lucky to receive a upgrade to a suite on the 3rd floor with a perfect view of the grounds and Ocean. The pools are always clean and tidy and the grounds are immaculate every day. Each staff member is kind and always willing to help. We stayed 10 nights with our boys (6 & 8yrs) and this is the perfect... More 

Helpful?
Thank Tim G
SL_Penang, Manager at Golden Sands Resort by Shangri-La, responded to this review

Dear Tim G, Thank you very much for your kind "Family Resort with Everything" review and recommendation. We are delighted to read that all went well with your stay, we honored you and your family had a great stay with us. We will be pleased to welcome you back here in the near future. Warmest regards Suleiman Tunku Abdul Rahman... More 

1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

Comfortable Rooms overlooking the beach. Frontline Staff were friendly and went out of the way to help. Nice Gym with clear view of the pool beside sofa lounging area to cool off. Had a wonderful holiday.

Helpful?
Thank Mukesh A H
SL_Penang, Manager at Golden Sands Resort by Shangri-La, responded to this review

Dear Mukesh A H Thank you very much for your kind review. We are honored you had a great stay at Golden Sands Resort by Shangri-La. We appreciated much! Please do come and visit us again soon. Warmest regards Suleiman Tunku Abdul Rahman Director of Communications More 

Townsville, Australia
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

we have recently returned from our 4th stay of 30days, in the last 5 years. we are pleased to report that our favourite venue in south east asia, is still the best resort for us.we know golden sands very well, & have to say, there have been some subtle changes, all for the better, with landscaping & pool redesign looking... More 

Helpful?
Thank mike c
SL_Penang, Manager at Golden Sands Resort by Shangri-La, responded to this review

Dear mike c, Thank you so much for taking the time to write such a detailed review on Golden Sands Resort by Shangri-La. Welcome back home! We are pleased that all went well with your stay. Thank you for your loyalty, recommendation and recognition. It is always a pleasure to read positive feedback from our guests and to share them... More 

Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed for 2 nights at Golden Sands resorts during the June holidays. As we are golden circle members, we hv a quick check in at the cool lounge and our room was upgraded. The room is very big with separate area for the kids with his bed and TV. The kids get to dine free and enjoyed a lot... More 

Helpful?
Thank CarrieAng
SL_Penang, Manager at Golden Sands Resort by Shangri-La, responded to this review

Dear CarrieAng, Thank you for staying with us and thank you for your positive "Wonderful family resorts with great service" feedback. We are pleased that all went well with your stay and we look forward to welcoming you back here again soon. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications More 

Melbourne, Australia
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This popular resort is always heavily booked and one should book in advance .We booked three months in advance and still could not get a room facing the beach and pool.The hillside rooms are shaded by trees and some what dark without lights.In July the Hotel was packed with young families and the breakfast room was very busy with a... More 

Helpful?
Thank skandy1
SL_Penang, Manager at Golden Sands Resort by Shangri-La, responded to this review

Dear skandy1, Thank you so much for staying with us and thank you for your time write such a detailed review on Golden Sands Resort by Shangri-La. We are honored you had a great stay. We are truly flattered by the excellent description you wrote and more than happy that you appreciated your overall experience in our resort. I will... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Fun and wonderful stay for family and friends!! The hotel is Super awesome! Everything under one roof and night market daily just outside the hotel. They have daily Programmes for the family which you can participate. The breakfast spread is yummy!

Helpful?
Thank Anita E
SL_Penang, Manager at Golden Sands Resort by Shangri-La, responded to this review

Dear Anita E, Thank you for your positive review on Golden Sands Resort by Shangri-La. We delighted to read that you had an "Incredible stay" with us and enjoyed our facilities, food and services. Should your travels bring you back to Penang, we would be pleased to welcome you again for another great experience! Warmest regards Suleiman Tunku Abdul Rahman... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Golden Sands Resort by Shangri-La first commenced operations in October 1979. It has won numerous awards and recognition as a family- and kids-friendly resort. As such, it enjoys the reputation as the preferred resort among families on holiday. This 4-star resort on Batu Feringgi Beach is filled with facilities for dining, leisure and recreation that will surely keep any multi-generational family happily occupied. Adventure Zone, Shangri-La's unique family entertainment center With 387 guestrooms and suites that boast views of either the verdant hills or azure sea, the hotel caters to the needs of individuals, groups and families. Some room types even feature Murphy pull-down beds and connecting doors. Childcare services are available, allowing adults on holiday with their family to enjoy some private time away from their children. At the Kids' Club, which is based in the Adventure Zone's dry play park, children are kept entertained from morning until evening and provided with regular meals and break times. The Adventure Zone is the biggest indoor play park in Penang, offering a myriad of play structures, activity rooms and entertainment options. Here, children can enjoy video screenings and visits from the resort's mascots. At our mini water park, children and toddlers can interact safely, playing on the splash pad, which has a safe floor surface and includes many water features, such as showers and tipping buckets. In addition, they will enjoy racing down the water slides. Holidaymakers can stroll around the resort grounds, which feature extensive manicured gardens and landscaped open spaces. Guests can also enjoy sunbathing and lounging by the pool and in the garden area. The Cool Lounge serves as a transit area for incoming and outgoing guests, and is a cool space where guests may read, surf the Net and enjoy sandwiches and pastries alongside coffee, tea and fruit juice. At Garden Café and Sigi's Bar & Grill by the Beach, children below 12 years old that are accompanied by one paying adult can eat for free. In addition, an outdoor Jacuzzi in the garden and two swimming pools with water slides are available. The resort also boasts a par-3 golf course for those that enjoy golf. Golden Sands Resort by Shangri-La well-equipped gymnasium awaits fitness enthusiasts. For those who wish to spend their time productively while on holiday, there are many daily activities, such as workout classes, cooking classes, craft making courses and visits to the George Town World Heritage Zone (by complimentary shuttle). The popular Batu Feringgi Night Bazaar beckons those who enjoy a stroll after dinner. Here, great bargains on apparel, novelty items, souvenirs and art can be found. ... more   less 

Additional Information about Golden Sands Resort by Shangri-La

Address: Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100, Malaysia (Formerly Shangri-la's Golden Sands Resort)
Location: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $104 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Sands Resort by Shangri-La 4*
Number of rooms: 387
Reservation Options:
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Also Known As:
Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
Golden Sands Batu Ferringhi
Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
Hotel Style:
#3 Business Hotel in Batu Ferringhi
#5 Romantic Hotel in Batu Ferringhi
#5 Family Hotel in Batu Ferringhi
#6 Luxury Hotel in Batu Ferringhi
#6 On the Beach Hotel in Batu Ferringhi
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