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Golden Sands Resort by Shangri-La

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Room & Suite (621)
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Jalan Batu Ferringi Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100 Malaysia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
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Rooms
Nov 25Nov 26
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,569)
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Traveler rating
1,307
1,193
483
185
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1,307
1,193
483
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137
Show reviews that mention
All reviews adventure zone golden sands garden cafe night market golden circle member pool area sea facing room kids club family resort life guards indoor playground rasa sayang water sports george town hillview room higher floor long beach
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1 - 5 of 3,305 reviews
Reviewed yesterday

Its a nice location with fabulous kids activity, friendly staff and great place for food. However, i don't feel good with the check in process which took a long time due to only 1 counter is available in the cool lounge which suppose to give...More

Thank Darien K
Response from SL_Penang1, Director of Communications at Golden Sands Resort by Shangri-LaResponded yesterday

Dear Darien K, Thank you for sharing your feedback with us, we have taken note of your feedback to the department to ensure the quality of our front office will be improve and maintain well next time in the near future! Moreover, we would like...More

Hotel's Favorite
Reviewed July 17, 2018

My wife and I just returned from 7 nights at the Golden Sands. we travelled with our daughter, her husband and our 2 grandsons aged 1 and 4. The resort was absolutely fantastic. The breakfast was great with lots of choices and we had the...More

3  Thank ClemnJo
Response from SL_Penang1, Manager at Golden Sands Resort by Shangri-LaResponded July 18, 2018

Dear ClemnJo, Thank you for staying with us and we are delighted to hear that you and your family had a great time at Golden Sands Resort Penang! It was certainly a privilege. Providing excellent customer service is what we pride against and we look...More

Reviewed yesterday via mobile

Apart from the extremely hard beds and pullout bed being a trip hazard, this hotel is well thought out and the attention to detail is amazing. It’s a great place for families and the staff are lovely. The breakfast was really good with many choices....More

Thank 91Jo1973
Response from SL_Penang1, Director of Communications at Golden Sands Resort by Shangri-LaResponded yesterday

Dear 91Jo1973, We would like to thank you for choosing Golden Sands Resort as your holiday resort. It's an honor to served you as our guest and we are looking forward to welcoming you back again in your next visit! Best regards, Suleiman TAR Director...More

Reviewed 2 days ago via mobile

It a nice to know the hotel takes guest's feedback seriously. I left a feedback here a few years ago saying the breakfast queue should be improved. And they did improve, last time I had to wait close to 30minutes for a table for breakfast,...More

Thank zebramones
Response from SL_Penang1, Director of Communications at Golden Sands Resort by Shangri-LaResponded yesterday

Dear zebramones, We would like to thank you for choosing Golden Sands Resort as your holiday resort. It's an honor to served you as our guest and we are looking forward to welcoming you back again in your next visit! Best regards, Suleiman TAR Director...More

Reviewed 4 days ago

I booked 3 rooms during the stay to celebrate my nephew's second birthday. I was contemplating between rasa sayang and golden sands and decided to go with golden sands as it is more of a "family" hotel plus it was recently refurbished supposedly. when we...More

Thank shfaiqah
Response from SL_Penang1, Director of Communications at Golden Sands Resort by Shangri-LaResponded yesterday

Dear shfaiqah, Thank you sharing your review with us, we have taken note of your feedback to ensure the quality of the our room's functionality will be improve and maintain well in the near future. Moreover, we would like to thank you for choosing Golden...More

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About
Description
The Golden Sands Resort by Shangri-La first commenced operations in October 1979. It has won numerous awards and recognition as a family- and kids-friendly resort. As such, it enjoys the reputation as the preferred More resort among families on holiday. This 4-star resort on Batu Feringgi Beach is filled with facilities for dining, leisure and recreation that will surely keep any multi-generational family happily occupied. Adventure Zone, Shangri-La's unique family entertainment center With 387 guestrooms and suites that boast views of either the verdant hills or azure sea, the hotel caters to the needs of individuals, groups and families. Some room types even feature Murphy pull-down beds and connecting doors. Childcare services are available, allowing adults on holiday with their family to enjoy some private time away from their children. At the Kids' Club, which is based in the Adventure Zone's dry play park, children are kept entertained from morning until evening and provided with regular meals and break times. The Adventure Zone is the biggest indoor play park in Penang, offering a myriad of play structures, activity rooms and entertainment options. Here, children can enjoy video screenings and visits from the resort's mascots. At our mini water park, children and toddlers can interact safely, playing on the splash pad, which has a safe floor surface and includes many water features, such as showers and tipping buckets. In addition, they will enjoy racing down the water slides. Holidaymakers can stroll around the resort grounds, which feature extensive manicured gardens and landscaped open spaces. Guests can also enjoy sunbathing and lounging by the pool and in the garden area. The Cool Lounge serves as a transit area for incoming and outgoing guests, and is a cool space where guests may read, surf the Net and enjoy sandwiches and pastries alongside coffee, tea and fruit juice. At Garden Café and Sigi's Bar & Grill by the Beach, children below 12 years old that are accompanied by one paying adult can eat for free. In addition, an outdoor Jacuzzi in the garden and two swimming pools with water slides are available. The resort also boasts a par-3 golf course for those that enjoy golf. Golden Sands Resort by Shangri-La well-equipped gymnasium awaits fitness enthusiasts. For those who wish to spend their time productively while on holiday, there are many daily activities, such as workout classes, cooking classes, craft making courses and visits to the George Town World Heritage Zone (by complimentary shuttle). The popular Batu Feringgi Night Bazaar beckons those who enjoy a stroll after dinner. Here, great bargains on apparel, novelty items, souvenirs and art can be found. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Breakfast included
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Wheelchair access
Spa
Awards & Recognition
Travelers' Choice2018 Winner
Travelers' Choice2018 Winner
Hotel Style
Business
,
Romantic
,
Family
,
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Travelers' Choice2018 Winner
Travelers' Choice2018 Winner
Contact Information
Hotel Style
Business
,
Romantic
,
Family
,
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
387
Price range
$82 - $208 (Based on Average Rates for a Standard Room)
Formerly known as
Shangri-la's Golden Sands Resort
Also Known As
Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
,
Golden Sands Batu Ferringhi
,
Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
Location
Malaysia > Penang > Penang Island > Batu Ferringhi
Hotel class
Awards & Recognition
Travelers' Choice2018 Winner
Travelers' Choice2018 Winner
Contact Information
Hotel Style
Business
,
Romantic
,
Family
,
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
387
Price range
$82 - $208 (Based on Average Rates for a Standard Room)
Formerly known as
Shangri-la's Golden Sands Resort
Also Known As
Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
,
Golden Sands Batu Ferringhi
,
Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
Location
Malaysia > Penang > Penang Island > Batu Ferringhi
Photos
Traveler (2,455)
Room & Suite (621)
Pool & Beach (465)
Dining (126)
Amenities (90)
Family and Play Areas (60)
Business Center & Event Rooms (3)
Nearby
Nearby HotelsSee all 132 nearby hotels
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Shangri-La's Rasa Sayang Resort & Spa
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D'Feringghi Haus
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Nearby RestaurantsSee all 2,096 nearby restaurants
Andrew's Kampung
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.07 miles away
Feringgi Grill
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.20 miles away
Long Beach
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.15 miles away
Golden River
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.18 miles away
Nearby AttractionsSee all 447 nearby attractions
Adventure Zone
295 reviews
.60 miles away
Batu Ferringhi Beach
1,292 reviews
.21 miles away
Batu Ferringhi Night Market
954 reviews
.17 miles away
Yahong Art Gallery
28 reviews
.35 miles away
Questions & Answers
Ask a question
ewsuccess
October 25, 2018|
AnswerShow all 8 answers
Response from vonvoyageButterfly | Reviewed this property |
Suits type are bigger but better ask the hotel for best hotel option and sea view
0
Votes
cocoSouthampton
October 17, 2018|
AnswerShow all 6 answers
Response from methree17 | Reviewed this property |
This hotel has a restaurant AND is within walking distance of LOADS of restaurants. There are 2 hawker food areas in the night market (right in front of the hotel). This is a fantastic place to stay you will have a BLAST!
0
Votes
qusai a
June 1, 2018|
AnswerShow all 5 answers
Response from Lynn G | Reviewed this property |
Hotel prices are a bit high. If you must eat in the hotel go to Sigi's. Food very good and excellent service. However, there are some very good restaurants very close. Lots of choice from Indian, Arab, Chinese and European... More
0
Votes
Room Tips
"Join as member to enjoy more"
438darienk
2 days ago
Read review
"The even numbers face the sea while the odd numbers face the road. Avoid odd numbers from 30 and above."
ivyw00d
5 days ago
Read review
"Defintiley a perfect hotel for families!"
SvenjaR_13
1 week ago
Read review
"Invest in an upgrade for sea views but the higher up the quieter"
Alison01924
2 weeks ago
Read review
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