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Golden Sands Resort by Shangri-La

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Jalan Batu Ferringi Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100 Malaysia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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$69
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Traveler (3038)
Room & Suite (796)
Videos (2)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 07/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Golden Sands Resort by Shangri-La
Updated 07/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 16 hotels in Batu Ferringhi
Location
Cleanliness
Service
Value
The Golden Sands Resort by Shangri-La, is recognized as one of Malaysia's leading family-and-kid-friendly resorts. With a breezy beachfront location, this 4-star resort on Batu Feringgi Beach is filled with facilities for dining, leisure and recreation that will surely keep any multi-generational family happily occupied. An outdoor Jacuzzi in the garden and two swimming pools with water slides are available. Childcare services allowing adults on holiday with their family to enjoy some private time away from their children. At our mini water park, children and toddlers can interact safely, playing on the splash pad, which has a safe floor surface and includes many water features, such as showers and tipping buckets. The 387 guest rooms and suites expose captivating views of the ocean or the rolling Penang hills. Each has traditional Malay touches inspired by Penang’s natural environment.
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Room & Suite (796)796
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Water park
Babysitting
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Poolside bar
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Facial treatments
Massage
Salon
24-hour security
Concierge
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Complimentary toiletries
Room service
Safe
Wardrobe / closet
Bottled water
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View
Languages Spoken
English, Malay
Hotel links
Special Offer:Book Direct and Save
4,013Reviews102Q+A100Room tips
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Popular mentions
AizzIrfan wrote a review Yesterday
Penang, Malaysia292 contributions20 helpful votes
I went there for a buffet dinner with my family and friends. We booked under eat-all-you-can Penang Specialities buffet dinner due to their attractive promotions (buy 1 free 1). Guess what? It was not up to standard. Staffs were amazing and service was top notch. However the food was terrible and honestly one of worst hotel food I’ve ever tasted. Savoury and main courses were salty to the point where we couldn’t bare to have second bite. Desserts were too sweet. None of the food served were well-balanced and tasty. This is our first time having buffet here and we think this might be the last too!
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Date of stay: March 2021Trip type: Traveled with friends
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fadzley_salim wrote a review Jan 2021
1 contribution
Got several type of pool for kids and adult. Have access to the beach. Nice view if you take seaside view room. I got the middle one, the best view. Parking i little bit crowded during peak time & a little bit far away from the entrance. However they have buggy.
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Review collected in partnership with this hotel
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from GSH Team, Owner at Golden Sands Resort by Shangri-La
Responded Jan 12, 2021
Dear fadzley_salim, Thank you for sharing your wonderful stay experience. It has been our pleasure to serve you. We look forward to delighting you on your next vacation in Penang! Best regards, Suleiman TAR Director of Communications
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juniiee wrote a review Jan 2021
Hamburg, Germany1,265 contributions113 helpful votes
+1
The children pool is the best. Kids definitely love it. There's lifeguard as well. We also had char kuew teow & fried chicken by the pool, it was tasty. The beach is just a walk away, which is a plus point.
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Date of stay: December 2020Trip type: Traveled with family
1 Helpful vote
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Response from GSH Team, Owner at Golden Sands Resort by Shangri-La
Responded Jan 10, 2021
Dear juniieejune, We are thrilled to have you and your family with us during your vacation in Penang. Looking forward to seeing you again soon! Best regards, Suleiman TAR Director of Communications
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Nicholas M wrote a review Jan 2021
Subang Jaya, Malaysia6 contributions1 helpful vote
I took the deluxe room facing pool... upon checking in floor is dusty and bed as well... Next the bed frame dust is as thick as a layer cake. I have a picture but cant upload as tripadvisor only allow 5mb pic. I won't rate it 5star but only 3 star... room is really not well maintained.
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Date of stay: January 2021Trip type: Traveled with family
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Response from GSH Team, Owner at Golden Sands Resort by Shangri-La
Responded Jan 10, 2021
Dear NicholasM1932, Thank you for sharing your feedback with us. We appreciate your review which is vital for our continuous improvement in terms of maintaining our standard of service. We do hope to have another opportunity to welcome you back for a truly comfortable stay in the near future. Best regards, Suleiman TAR Director of Communications
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nilai_n9_resident wrote a review Jan 2021
1 contribution
perfect resort for families. great pools, nice private beach. breakfast is just up to the expectation for a 5 star hotel. they even give a complimentary bed for my kid for free! for sure, we will come to this place again in the future.
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Review collected in partnership with this hotel
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from GSH Team, Owner at Golden Sands Resort by Shangri-La
Responded Jan 10, 2021
Dear nilai_n9_resident, Thank you for sharing your wonderful stay with us. We are glad to hear that you had enjoyed your stay and can't wait to welcome you back! Best regards, Suleiman TAR Director of Communications
Read more
Previous
PRICE RANGE
$67 - $127 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
golden sands resort by shangri-la hotel batu ferringhi, golden sands batu ferringhi
FORMERLY KNOWN AS
Shangri-la's Golden Sands Resort
LOCATION
MalaysiaPenangPenang IslandBatu Ferringhi
NUMBER OF ROOMS
387
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Frequently Asked Questions about Golden Sands Resort by Shangri-La
Which popular attractions are close to Golden Sands Resort by Shangri-La?
Nearby attractions include Bora Bora by Sunset (0.3 miles), Batu Ferringhi Beach (0.2 miles), and Rasa Sayang Resort Lounge (0.2 miles).
What are some of the property amenities at Golden Sands Resort by Shangri-La?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Golden Sands Resort by Shangri-La?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Golden Sands Resort by Shangri-La?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Golden Sands Resort by Shangri-La?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Golden Sands Resort by Shangri-La?
Conveniently located restaurants include Knife and Fork Restaurant, Andrew's Kampung, and Feringgi Grill.
Are there opportunities to exercise at Golden Sands Resort by Shangri-La?
Yes, guests have access to a pool and a fitness center during their stay.
Does Golden Sands Resort by Shangri-La have an airport shuttle?
Yes, Golden Sands Resort by Shangri-La offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Golden Sands Resort by Shangri-La?
Yes, dry cleaning and laundry service are offered to guests.
Does Golden Sands Resort by Shangri-La offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Golden Sands Resort by Shangri-La?
The staff speaks multiple languages, including English and Malay.