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    Golden Sands Resort by Shangri-La

    3,569 reviews
    #6 of 11 Hotels in Batu Ferringhi
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    Jalan Batu Ferringi | Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
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    Guests 1 room, 2 adults, 0 childrenGuests 12
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    $98
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    Expedia.com
    $98
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    Travelers' Choice award winner
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    Overview
    4.0 3,569 reviews
    • Excellent38%
    • Very good37%
    • Average15%
    • Poor6%
    • Terrible4%
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    Jalan Batu Ferringi Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100 Malaysia See on map
    AMENITIES
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    4 Star accommodation
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    Offers from Golden Sands Resort by Shangri-La
    Offers & Announcements:Penang Getaway Save 30%
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    Rooms
    Nov 25Nov 26
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    1 room, 2 adults, 0 children
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    Reviews (3,569)
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    Show reviews that mention
    All reviews adventure zone golden sands garden cafe night market golden circle member pool area sea facing room kids club family resort life guards indoor playground rasa sayang water sports george town hillview room higher floor long beach
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    1 - 5 of 3,305 reviews
    Reviewed yesterday
    A Pleasant Stay

    Its a nice location with fabulous kids activity, friendly staff and great place for food. However, i don't feel good with the check in process which took a long time due to only 1 counter is available in the cool lounge which suppose to give...More

    Thank Darien K
    Response from SL_Penang1, Director of Communications at Golden Sands Resort by Shangri-LaResponded yesterday

    Dear Darien K, Thank you for sharing your feedback with us, we have taken note of your feedback to the department to ensure the quality of our front office will be improve and maintain well next time in the near future! Moreover, we would like...More

    Hotel's Favorite
    Reviewed July 17, 2018
    Brilliant for families with small children

    My wife and I just returned from 7 nights at the Golden Sands. we travelled with our daughter, her husband and our 2 grandsons aged 1 and 4. The resort was absolutely fantastic. The breakfast was great with lots of choices and we had the...More

    3  Thank ClemnJo
    Response from SL_Penang1, Manager at Golden Sands Resort by Shangri-LaResponded July 18, 2018

    Dear ClemnJo, Thank you for staying with us and we are delighted to hear that you and your family had a great time at Golden Sands Resort Penang! It was certainly a privilege. Providing excellent customer service is what we pride against and we look...More

    Reviewed yesterday via mobile
    Perfect location and great for families

    Apart from the extremely hard beds and pullout bed being a trip hazard, this hotel is well thought out and the attention to detail is amazing. It’s a great place for families and the staff are lovely. The breakfast was really good with many choices....More

    Thank 91Jo1973
    Response from SL_Penang1, Director of Communications at Golden Sands Resort by Shangri-LaResponded yesterday

    Dear 91Jo1973, We would like to thank you for choosing Golden Sands Resort as your holiday resort. It's an honor to served you as our guest and we are looking forward to welcoming you back again in your next visit! Best regards, Suleiman TAR Director...More

    Reviewed 2 days ago via mobile
    The kids won this hotel for us

    It a nice to know the hotel takes guest's feedback seriously. I left a feedback here a few years ago saying the breakfast queue should be improved. And they did improve, last time I had to wait close to 30minutes for a table for breakfast,...More

    Thank zebramones
    Response from SL_Penang1, Director of Communications at Golden Sands Resort by Shangri-LaResponded yesterday

    Dear zebramones, We would like to thank you for choosing Golden Sands Resort as your holiday resort. It's an honor to served you as our guest and we are looking forward to welcoming you back again in your next visit! Best regards, Suleiman TAR Director...More

    Reviewed 4 days ago
    Main attraction is the pool for kids

    I booked 3 rooms during the stay to celebrate my nephew's second birthday. I was contemplating between rasa sayang and golden sands and decided to go with golden sands as it is more of a "family" hotel plus it was recently refurbished supposedly. when we...More

    Thank shfaiqah
    Response from SL_Penang1, Director of Communications at Golden Sands Resort by Shangri-LaResponded yesterday

    Dear shfaiqah, Thank you sharing your review with us, we have taken note of your feedback to ensure the quality of the our room's functionality will be improve and maintain well in the near future. Moreover, we would like to thank you for choosing Golden...More

    View more reviews
    123456…661
    About
    Description
    The Golden Sands Resort by Shangri-La first commenced operations in October 1979. It has won numerous awards and recognition as a family- and kids-friendly resort. As such, it enjoys the reputation as the preferred …More resort among families on holiday. This 4-star resort on Batu Feringgi Beach is filled with facilities for dining, leisure and recreation that will surely keep any multi-generational family happily occupied. Adventure Zone, Shangri-La's unique family entertainment center With 387 guestrooms and suites that boast views of either the verdant hills or azure sea, the hotel caters to the needs of individuals, groups and families. Some room types even feature Murphy pull-down beds and connecting doors. Childcare services are available, allowing adults on holiday with their family to enjoy some private time away from their children. At the Kids' Club, which is based in the Adventure Zone's dry play park, children are kept entertained from morning until evening and provided with regular meals and break times. The Adventure Zone is the biggest indoor play park in Penang, offering a myriad of play structures, activity rooms and entertainment options. Here, children can enjoy video screenings and visits from the resort's mascots. At our mini water park, children and toddlers can interact safely, playing on the splash pad, which has a safe floor surface and includes many water features, such as showers and tipping buckets. In addition, they will enjoy racing down the water slides. Holidaymakers can stroll around the resort grounds, which feature extensive manicured gardens and landscaped open spaces. Guests can also enjoy sunbathing and lounging by the pool and in the garden area. The Cool Lounge serves as a transit area for incoming and outgoing guests, and is a cool space where guests may read, surf the Net and enjoy sandwiches and pastries alongside coffee, tea and fruit juice. At Garden Café and Sigi's Bar & Grill by the Beach, children below 12 years old that are accompanied by one paying adult can eat for free. In addition, an outdoor Jacuzzi in the garden and two swimming pools with water slides are available. The resort also boasts a par-3 golf course for those that enjoy golf. Golden Sands Resort by Shangri-La well-equipped gymnasium awaits fitness enthusiasts. For those who wish to spend their time productively while on holiday, there are many daily activities, such as workout classes, cooking classes, craft making courses and visits to the George Town World Heritage Zone (by complimentary shuttle). The popular Batu Feringgi Night Bazaar beckons those who enjoy a stroll after dinner. Here, great bargains on apparel, novelty items, souvenirs and art can be found. Less
    Hotel class
    Contact Information
    Visit hotel website
    Hotel Amenities
    HOTEL FEATURES
    Pool
    Restaurant
    Fitness Center with Gym / Workout Room
    Room Service
    Free Parking
    Free High Speed Internet (WiFi)
    Beachfront
    Bar/Lounge
    Breakfast included
    Air Conditioning
    Airport Transportation
    Babysitting
    Banquet Room
    Breakfast Available
    Business Center with Internet Access
    Children Activities (Kid / Family Friendly)
    Concierge
    Conference Facilities
    Dry Cleaning
    Laundry Service
    Meeting Rooms
    Minibar
    Multilingual Staff
    Outdoor pool
    Refrigerator in room
    Shuttle Bus Service
    Wheelchair access
    Spa
    Awards & Recognition
    Travelers' Choice2018 Winner
    Travelers' Choice2018 Winner
    Hotel Style
    Business
    ,
    Romantic
    ,
    Family
    ,
    On the Beach
    ,
    Luxury
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
    Hotel class
    Awards & Recognition
    Travelers' Choice2018 Winner
    Travelers' Choice2018 Winner
    Contact Information
    Visit hotel website
    Hotel Style
    Business
    ,
    Romantic
    ,
    Family
    ,
    On the Beach
    ,
    Luxury
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
    Number of rooms
    387
    Price range
    $82 - $208 (Based on Average Rates for a Standard Room)
    Formerly known as
    Shangri-la's Golden Sands Resort
    Also Known As
    Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
    ,
    Golden Sands Batu Ferringhi
    ,
    Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
    Location
    Malaysia > Penang > Penang Island > Batu Ferringhi
    Hotel class
    Awards & Recognition
    Travelers' Choice2018 Winner
    Travelers' Choice2018 Winner
    Contact Information
    Visit hotel website
    Hotel Style
    Business
    ,
    Romantic
    ,
    Family
    ,
    On the Beach
    ,
    Luxury
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
    Number of rooms
    387
    Price range
    $82 - $208 (Based on Average Rates for a Standard Room)
    Formerly known as
    Shangri-la's Golden Sands Resort
    Also Known As
    Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
    ,
    Golden Sands Batu Ferringhi
    ,
    Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
    Location
    Malaysia > Penang > Penang Island > Batu Ferringhi
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    Photos
     All photos (2,939)2,939
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    Traveler (2,455)
    Room & Suite (621)
    Pool & Beach (465)
    Dining (126)
    Amenities (90)
    Family and Play Areas (60)
    Business Center & Event Rooms (3)
    Nearby
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    Nearby AttractionsSee all 447 nearby attractions
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    See all 132 nearby hotelsSee all 2,096 nearby restaurantsSee all 447 nearby attractions
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    Questions & Answers
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    ewsuccess
    October 25, 2018|
    AnswerShow all 8 answers
    Response from vonvoyageButterfly | Reviewed this property |
    Suits type are bigger but better ask the hotel for best hotel option and sea view
    0
    Votes
    cocoSouthampton
    October 17, 2018|
    AnswerShow all 6 answers
    Response from methree17 | Reviewed this property |
    This hotel has a restaurant AND is within walking distance of LOADS of restaurants. There are 2 hawker food areas in the night market (right in front of the hotel). This is a fantastic place to stay you will have a BLAST!
    0
    Votes
    qusai a
    June 1, 2018|
    AnswerShow all 5 answers
    Response from Lynn G | Reviewed this property |
    Hotel prices are a bit high. If you must eat in the hotel go to Sigi's. Food very good and excellent service. However, there are some very good restaurants very close. Lots of choice from Indian, Arab, Chinese and European... More
    0
    Votes
    123456…24
    Room Tips
    "Join as member to enjoy more"
    438darienk
    2 days ago
    Read review
    "The even numbers face the sea while the odd numbers face the road. Avoid odd numbers from 30 and above."
    ivyw00d
    5 days ago
    Read review
    "Defintiley a perfect hotel for families!"
    SvenjaR_13
    1 week ago
    Read review
    "Invest in an upgrade for sea views but the higher up the quieter"
    Alison01924
    2 weeks ago
    Read review
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